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Premier Fitness (2009 - 2010)
Metro Sport Center (2009)
Technical support professional with extensive IT background with the ability to resolve complex customer services issues. Enjoys troubleshooting to find solutions to technical issues. Performed field upgrades of software and hardware and train customers on how to properly operate the system. Communicate field failures and feedback reports to the appropriate departments. 15 years of experience servicing clients for an innovative and technical service environment including installs, test, calibrate and technical training. 5 years as a Resolution Analyst servicing and resolving technical problems for over 25 clients on a daily basis. 5 years as an inventory control specialist compiling records for ordering, shipping and receiving materials as well as monitoring warranty.