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Summary
Detail-oriented individual with great communication, organizational and computer skills.
Skills
  • Dependable independent worker
  • Troubleshooting
  • Good at following instructions
  • Utilizing scanner systems
  • Dedicated to process improvement  
 
  • Group environments
  • Computer literate
  • Customer service experience
  • Solid communication skills
  • Team player
  • Telecommunications knowledge
Experience
April 2018
to
January 2019
Dairy Queen Lawrenceburg, KY Lead Line Cook/Front Line
  • Prepared food items according to customer orders and demand as well as supervisors' instruction.
  • Lead, instructed and helped train cooks and other workers in the preparation, cook and garnish as well as presentation of food.
  • Portioned and wrapped food and prepare dishes follow recipe and verbal instruction.
  • Insured all health and safety codes were upheld and adhered to by line staff.
  • Ensured that all equipment was properly cleaned following each shift.
  • Maintained clean and organized work areas.
  • Established maintenance plans and oversaw repair work to maintain productivity.
  • Maintained proper stock levels on a line.
October 2017
to
December 2017
Amazon Customer Call Center Winchester, KY Logistics Call Center Representative
  • Provide accurate and appropriate information in response to customer inquiries.
  • Address customer service inquiries in a timely and accurate fashion.
  • Develop effective relationships with all call center departments through clear communication.
  • Run reports and supplied data to fulfill customer report requirements.
  • Assist with the development of the call center's operations, quality and training processes.
August 2016
to
June 2017
Dollar General Store Lawrenceburg, KY Assistant Store Manager
  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Stocked and restocked inventory when shipments were received.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Maintained daily record of all transactions.
  • Trained staff to deliver outstanding customer service.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
May 2015
to
July 2016
Dairy Queen Lawrenceburg, KY Line Cook/Store Maintenance and Grounds/Front Line
  • Prepared food items such as sandwiches, salads, soups, and beverages. Prepared a variety of foods according to customers' orders or supervisors' instructions
  • Instructed cooks and other workers in the preparation, cooking, garnishing, and presentation of food
  • Portioned and wrapped food
  • Prepared dishes following recipe or verbal instructions
This resume is created in 7 minutes.
Professional Summary

Correctional Officer who manages dangerous and unruly criminals while focusing on maintaining safety and promoting rehabilitation.

Military professional with experience managing teams, maintaining heavy equipment and producing graphics, overlays and reports, as well as disseminating tactical information. Trustworthy leader seeking role in the Veterans Affairs industry.

Skills
  • Critical thinking
  • Weapons training
  • Disaster preparedness
  • First Aid certified
  • Troubleshooting
  • Trained in security
  • Team leader
  • Trained in counterterrorism strategies
  • Trained in cross-cultural communication
  • Quick learner
  • Organized
  • CPR certification
Work History
Department of Public Safety Correctional Officer | Salisbury, North Carolina | November 2015 - Current
  • Conducted routine and emergency head counts.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Searched the building and grounds, living quarters and work areas for contraband.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
National Guard Army Sergeant (E-5) | Township of Taylorsville, NC | October 2006 - Current
  • Promptly resolved all customer requests, questions and complaints.
  • Supervised improvisatory construction projects.
  • Maintained 100% accountability of all assigned equipment worth more than $3 million.
  • Constructed residential decks, carports, garages and sunrooms.
  • Specialized in foundations, framing and finish carpentry.
  • Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
  • Constructed safety provisions, including scaffolding, gang ladders, perimeter railings, fall protection and temporary covers.
Jeld-Wen Windows & Doors Line Leader | Lexington, NC | January 2015 - September 2015
  • Obtained appropriate tooling and fixtures.
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Disassembled, reassembled and corrected changeover.
  • Recognized and reported defective material and equipment to shift supervisor.
Education
High School Diploma Lexington Lexington, NC | 2008
This resume is created in 7 minutes.
Skills
  • Collaborative & Supportive
  • Efficient & Diligent
  • Compassionate & Approachable 
  • Strong Organizational Skills
  • Ability to adapt to change
  • Work well under pressure
Work History
CNA IntelyCare, Inc. - Quincy, MA 02/2017 - 08/2017
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Helped patients move in and out of beds, baths, wheelchairs and automobiles.
  • Maintained a clean, healthy and safe environment.
  • Assisted with patient transfer and ambulation.
General Laborer Mountaire Farms Of Delmarva - Selbyville, DE 08/2015 - 09/2016
  • Packed meat products
  • Followed all safety and sanitary procedures.
  • Operated equipment such as Ossid Machine.
  • Constant communication with coworkers for efficient work flow.
Line Leader Perdue - Accomac, VA 04/2013 - 04/2015
  • Received and correctly processed both written and verbal instructions, prints and work orders.
  • Obtained appropriate tooling and fixtures.
  • Inspected and tested components, assemblies and power tools.
  • Disassembled, reassembled and corrected changeover.
  • Verified part Numbers and placed parts in appropriate shipping containers.
  • Recognized and reported defective material and equipment to shift supervisor.
Education
High School Diploma: Arcadia High School - Oak Hall, VA 2012
This resume is created in 7 minutes.
Objective
My objective is to pursue employment in an industry that engages in retail business in order to provide costumers with a satisfying experience. I want to gain more experience in business and I believe I would be a great asset to any company or team.
Experience
Babysitter Mar 2016 to Current
  • Provide daytime and overnight childcare services.
  • Responsible for transportation of children from daycare to home.
  • Prepare meals and snacks for children.
  • Change diapers, plan all activities, assist with putting children to bed.
  • dressing children & bathing.
Line Leader Sep 2015 to Dec 2016
Shekinah Christian Church Chicago, Illinois
  • Assist church leaders during service hours.
  • Youth leader for children under the age of 13.
  • Facilitate youth church activities.
  • Prepare snacks and small meals for children.
  • Plan fun activities for children during service hours.
Hospital Volunteer Jan 2017 to Aug 2017
St Pauls Nursing Home Chicago, Illinois
  • Helped seniors with mobility and restroom facilities.
  • Assisted seniors with community activities. 
  • Played board games with seniors.
  • Prepared refreshments for various events.
Driver Helper Jan 2017 to Nov 2017
Grand Car Wash Inc Chicago, lllinois
  • Assisted in selling store merchandise. 
Languages
Conversational in Spanish/English
Education
High School Diploma, General High School Studies 2018 Pathway In Education Avondale Chicago, Illinois, United States
Skills
  • Ability to work on teams
  • Good communication skills
  • Problem solver
  • Understand Spanish but cant speak it 
  • Dependable 
  • Responsible
  • Quick learner
  • Energetic
  • Friendly
  • Ability to multitask 
  • Positive attitude
  • Fast worker 

Interests
  • Athletics 
  • Make music 
  • Attend concerts
  • Biking 
  • Photography
  • Traveling
  • Drawing
  • Going to the gym 
  • Shopping
  • Cooking