Merchandise Processor resume examples

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Professional Summary

Highly motivated and results-driven warehouse professional bringing extensive experience in logistics and distribution. Team player and natural leader with excellent communication skills.

  • Tax return preparation
  • Quick learner
  • Cash flow management
  • Mediation capability
  • MS Windows proficient
  • Multi-line phone talent
  • Exceptional communication skills
  • Strong client relations
  • Creative problem solver
  • Shipping and receiving professional
  • People-oriented
  • Excellent work ethic
  • Exceptional time management skills
  • Goal-oriented
  • Positive and friendly
  • Team building expertise
  • Strong interpersonal skills
  • Strong conflict resolution skills
  • Labor Management  Systems
  • Radio Frequency Scanners
  • Warehouse Management System.
Insurance Agent, 01/2009 to 03/2018
Equator Insurance & Financial Columbus, OH
  • Calculated premiums and established payment methods for sales.
  • Closed an average of 10 new policies  per week.
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques.
  • Conducted annual reviews of existing policies to update information.
  • Reported policy changes and company conditions affecting customer satisfaction.
  • Tracked the progress of all outstanding insurance claims.
  • Followed up with Customers on unresolved issues.
  • Calculated quotes and educated potential Clients on insurance options.
Team Lead, 11/2013 to 04/2017
L Brands Reynoldsburg, OH
  • Responsible for scheduling, planning and organizing workload for upwards of 60 associates.
  • Supervised up to 20 employees.
  • Maintained a PE " Exceeds" rating in STO Packing, Induction, Bombay Packing, & STT.
  • Trained new-hire and inexperienced PJ operators.
  • Reviewed and evaluated order pickers' performance.
  • Planned work schedules and assigned duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • Consistently met deadlines and requirements for all production work orders.
  • Experienced with RF scanners, voice picking, Pyramid System , DC Portal , LMS  & WMS.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Assisted department supervisor in planning and organizing department goals.
  • Ensured associates had the resources and tools needed to perform their jobs successfully and safely.
  • Promoted cross training and development opportunities for associates across multiple shifts and departments.
Tax Preparer, 01/2016 to 04/2016
America's Tax Office Columbus, OH
  • Reviewed clients tax filing papers thoroughly to determine their eligibility for additional tax credits or deductions.
  • Facilitated communication between clients and tax authorities.
  • Facilitated the integration of modern tax software with client accounting software.
  • Offered clients recommendations to reduce tax liabilities.
  • Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits.
  • Prepared tax returns, extensions, tax planning calculations and write-ups for all types of organizations, including individuals.
Merchandise Processor, 08/2010 to 05/2011
L Brands DC 3 Columbus, OH
  • Picked products for specific routes according to pick sheets.
  • Divided cargo received by account Number and intended location.
  • Picked up incoming stock and delivered materials to designated locations.
  • Achieved a 100% on-time shipment rate.
  • Tracked time spent on assignments each day for productivity reporting.
Bachelor of Science: Accounting, 2019
Franklin University - Columbus, OH
Associate of Science: 2013
Columbus State Community College - Columbus, OH

2016 Standing O award winner --- Highest form of recognition at L brands.

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Career Focus
Inspector with a background in processing donations. Detail-oriented with strong organizational skills. Seeks a role of increased responsibility and learning.
Core Strengths
  • Acutely observant
  • Critical thinker
  • Detail oriented
  • Planning/coordinating
  • Professional demeanor
  • ​Team player
  • Strong organizational skills
  • Creative
Store Associate - Volunteer 11/2017 to Current Habitat for Humanity ReStore Deland, FL
  • Answer customers' questions and addressed problems.
  • Maintain visually appealing and effective displays for the entire store.
  • Sweep and mop floors.
Merchandise Processor - Volunteer 07/2017 to 11/2017 Goodwill Retail Store Deland, FL
  • Inspected and sorted clothing preparing for placement on store floor.
  • Placed clothing on racks from stock room and fitting rooms.
  • Assisted customers with choices of merchandise.
  • Kept work area clean and neat
Store Associate 10/2003 to 08/2005 TJ Maxx Deland, FL
  • Operated cash register with proficiency.
  • Provided professional and courteous service at all times.
  • Worked with customer service to resolve issues.
  • Bagged merchandise by following standard procedures.
  • Stocked and restocked inventory when shipments were received.
Cashier 12/2002 to 10/2003 Publix Deland, FL
  • Operated cash register with proficiency.
  • Organized register supplies.
  • Bagged merchandise by following standard procedures.
  • Provided professional and courteous service at all times.
Education and Training
High School Diploma Gar-field Senior High Woodbridge, VA
Certificate: Paralegal and Office Management 2003 Florida Technicial College Deland, FL
AA: General Studies 1987 University of Texas San Antonio, TX
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Newly graduated Information Systems Auditor skilled in risk assessment, production quality, manufacturing process auditing and discussing potential compliance issues with management. Conceptual thinker successful at refining audit systems.
  • Database Management Systems
  • Principles of Information Security
  • Technical Communication
  • Systems Analysis and Design
  • Computer Problem Solving
  • Principles of Programming
  • Accounting Systems and Auditing
  • Bilingual:  French and English
  • Information Systems Audit and Control
  • Enterprise Wide Electronic Commerce
Production Specialist Operator 01/2016 to Current Abbott Nutrition Columbus, OH

Skill: Processor, filler operator, aseptic

Perform all quality and production checks required by work order or PM; Start up and shutdown all equipment according to established procedures or specifications; Report any abnormal equipment function, or product problems to the Supervisor; Responsible for the safe operations of all equipment, promptly report all incidents, injuries, or safety hazards; Implementing and maintaining the effectiveness of the quality system and safety systems.

Technician Flow Production 01/2013 to 01/2016 West-ward Pharmaceutical (formerly Boehringer Ingelheim) Columbus, OH
Skill: Dispensing, Granulation, Packaging, Electronic batch record, Product development batch, CIP and COP Cleaning process.

Maintained and ensured documentation is accurate, complete and factual as required by policies and guidelines; Held quality and reliability as high standards of production service and clearly communicates these standards to others; Maintained accurate and factual hard-copy and electronic records; Used computers to perform a variety of data-entry transactions and to retrieve information (procedures; safety, employment, ect); Applied all relevant Department Procedures (DPs), Standard Operating Procedures (SOPs), and other regulatory requirements.

Product Technician 01/2010 to 01/2013 Luxottica Optical Lab Lockbourne, OH
Skills: Mounting, Drills, AR inspection, Auditing
Checked and adhered to production work schedule for job assignments and work reporting times; Performed start-up/shut-down sanitation and limited preventative maintenance on machinery; Ensured that work areas are clean, organized, and adhere to applicable safety rules at all times; Performed quality control inspections and continuously monitors for acceptable governmental and company standards.
Team Leader 01/2006 to 01/2009 Wal-Mart Optical Lab Lockbourne, OH
Skills: Managing and coordinating staff, Step blocking, Edging, Mounting, Polishing, Fining
    Merchandise Processor 01/2003 to 01/2006 Gap Inc., Direct Groveport, OH
    Skills: Picking, Packing, Inventory Control
    Stock Associate 01/2003 to 01/2005 Essilor USA Groveport, OH
    Skills: Inventory Control
    Education and Certification
    B.S. of Information Systems Auditing 2018 Franklin University
    Better Process Control from University California Davis
    This resume is created in 7 minutes.
    Professional Summary
    Highly ambitious Operations Clerk with proficient knowledge in PKMS, COFE and Exotrac. As a driven team player, I do my best to motivate my peers to succeed. I am always eager to learn new functions to support other departments and strive to excel within my own. I am an excellent multi-tasker and thrive under pressure. I approach every task with a sense of urgency to exceed daily goals.
    • Self-motivated
    • Takes initiative
    • Leads by example
    • Highly dependable
    • Approachable
    • Focused
    Work History
    Operations Clerk, 11/2014 to Current
    American Eagle Outfitters 600 Oak Ridge Road, Hazleton Pa 18202
    • Problem Solving
    • Auditing (DTC and Retail)
    • UPS Priorities
    • Cubby Management
    • Manual Picking
    • Processing gift cards
    • Gift wrapping
    • Researching back to stock
    • Supported the revision of the DTC Packing Ops Clerk SOP 2015
    • Service Level Agreement and Aging Orders
    • Various daily reports, including: SLA, Picker Error, Weekly Close Out Log
    • Printing labels and invoices
    • Exotrac
    • Power shipping
    • Managing the opening and closing of trailers
    • Palletize by store and route
    • Change routes
    • Systematically loading and unloading cartons
    Merchandise Processor, 08/2014 to 11/2014
    System One 567 Can Do Expressway, Hazleton Pa 18202
    • Induct
    • Sort
    • Pack
    • Restock
    • Trainer
    • Gift wrap
    High School Diploma: 2006
    Mahanoy Area - 1 Golden Bear Drive, Mahanoy City Pa 17948
    State License: Cosmetology, 2007
    Empire Beauty School - Pottsville PA
    • AEO All Star Award