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• Operated scanners so that the proper orders were picked and inventory was managed accurately
• Located items and ensured that orders are accurate
• Staged items in the correct position for delivery
• Successfully managed and completed pick ticket orders
• Loaded delivery vehicles
• Utilized the scanner to sort packages into existing containers as well as creating new containers
• Accurately recorded and assisted in preparing special deli orders and ensured client satisfaction
• Educated new hires in standardized department procedures and coached to continuously develop skills of all team members
• Facilitated customer calls to obtain and verify order details and special requests
• Managed product inventory of Deli to specified levels throughout shift
• Maintained friendly, professional demeanor and presented outstanding customer service and knowledge of current sales and promotions
• Routinely cleaned and maintained kitchen equipment and appliances
• Used safe food handling practices when preparing food items
• Provided each customer with the highest levels of service and satisfaction at all times
• Responsible for on-the-job training of new staff to bring them up to speed on company processes
• Handled all escalated customer service issues and resolved promptly
• Followed standard procedures in relation to safety and store security •
• Up-selling of products to boost store sales and retain business
• Maintained records of each tutoring session
• Reviewed and recommended improvements to instructional materials
• Provided guidance to students to improve academic performance
• Specialized as an individual tutor by simplifying algebra/reading concepts while coaching students to think critically to solve problems
• Effective communication with each student to assess needs and learning progress
• Specializing in English, Biology & Earth Sciences, History and Social Sciences
• Assisted with homework assignments and projects
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