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Summary
Detail-Oriented, creative, and adaptable Web Developer well-versed in structuring, developing and implementing interactive Creative, Adaptable websites.
Skills
  • Efficient multi-tasker
  • Web applications
  • Windows OS
  • Self-starter
  • Adaptable
  • Excellent problem solver
  • Active listening skills
  • Responsible and reliable
  • Design and development
  • Web content management
  • Web development tools
  • CSS 
  • JavaScript
  • Adobe Photoshop CC
Experience
Dog Bather Jan 2018 to Mar 2018
Heavenly Touch Dog & Cat Grooming Melbourne, FL
  • Adhered to high standards of safety, cleanliness and professionalism. 
  • Worked as a team with other departments to make sure all animals were taken care of.
  • Bathed animals' ears, fur, and cut nails while keeping them comfortable.
  • Assisted customers by phone, including scheduling appointments and treatments.
Gym Personelle Aug 2016 to Jun 2017
Eastern Florida State Wellness Center Palm Bay, FL
  • Contributed to the operation of a clean, friendly and well maintained health club.
  • Carefully evaluated member needs and assisted them in achieving personal fitness goals.
  • Re-racked weights to maintain a neat, organized and clean club.
General Laborers Mar 2011 to Jul 2012
Pacesetters Laborers Sarasota, FL
  • Cleaned all construction areas to avoid hazards.
  • Arranged and stored materials, machines, tools and equipment.
  • Worked with tools such as pruning saws, hedge and brush trimmers and axes.
Paper Carrier Mar 2009 to Aug 2011
Bradenton Herald Bradenton, FL
  • Completed a daily pre-trip inspection checklist before first delivery of the day.
  • Selected the most efficient routes in compliance with delivery instructions and fuel policy.
  • Established long-term customer relationships through prompt and courteous service.
Department Manager Jul 2006 to Jul 2008
Walmart Palmetto, FL
  • Delivered excellent customer service by greeting and assisting each customer.
  • Stocked and restocked inventory when shipments were received.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Education and Training
High School Diploma 2013 Palmetto High School Palmetto , FL, United States
Associate of Arts 2017 Eastern Florida State College Palm Bay, FL, United States
  • Enrolled and working on his Bachelors Degree

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Career Overview

Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.

Core Strengths
  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Strong organizational skills
  • Active listening skills
  • Courteous demeanor
  • Customer service expert
  • Adaptive team player
  • Opening/closing procedures
Accomplishments

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Won “Employee of the Month” in 2015.

Work Experience
08/2015 to 01/2016
Cashier Dollar Tree Lakeland, Florida

Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Unboxed new merchandise.Operated cash register with proficiency.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.

03/2010 to 11/2012
Cashier Walmart Brandon, Florida

Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Operated cash register with proficiency.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.

07/2016 to 12/2017
Paper Carrier The Lakeland Ledger Lakeland, Fla Completed a daily pre-trip inspection checklist before first delivery of the day.
Selected the most efficient routes in compliance with delivery instructions and fuel policy.
Presented customers with bills and receipts and collected payments for goods delivered.
Checked vehicle's fluid levels and tire pressure and scheduled any required repairs.
Established long-term customer relationships through prompt and courteous service.
Resolved customer complaints and adjusted orders.
Operated motor vehicles in a safe and efficient manner.
Answered customer questions regarding shipments.
Handled merchandise in accordance with product handling standards.
Verified sales orders before loading and unloading merchandise.
Evaluated customer needs and determined appropriate action, referring their questions to management when necessary.
02/2013 to 06/2015
Sandwich Artist Subway Lakeland, Florida

Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Served orders to customers at windows, counters and tables.Accurately measured ingredients required for specific food items.Properly portioned and packaged take-out foods for customers.Quickly and efficiently processed payments and made accurate change.Mastered Point of Sale (POS) computer system for automated order taking.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Worked well with teammates and openly invited coaching from the management team.

08/2015 to 05/2016
Cashier Dollar Tree Lakeland, Fla Assessed customer needs and responded to questions.
Cleaned and straightened work area.
Issued receipts for purchases and gifts.
Bagged merchandise by following standard procedures.
Organized register supplies.
Worked with customer service to resolve issues. Unboxed new merchandise. Rotated stock to maintain freshness.
Operated cash register with proficiency. Maintained gift certificate documentation. Provided professional and courteous service at all times.
Worked overtime shifts during busy periods.
02/2013 to 06/2015
Sandwich Artist SUBWAY®Restaurants Lakeland, FL Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.

Resolved guest complaints promptly and professionally. Served orders to customers at windows, counters and tables. Packaged menu items into bags or trays and placed drink orders into carriers.Accurately measured ingredients required for specific food items. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Prepared items according to written or verbal orders, working on several different orders simultaneously.
Educational Background
2006
High School Diploma: General Studies Continental Academy Mirmar, Florida, USA

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Professional Summary
I am currently a student in grade 12, who is seeking part-time work. I would like the opportunity to enhance my skills for more experience. I look forward to learning and experience new challenges.
Skills
* Friendly
* Reliable
* Punctual
* team player

* Cosmetology 10,11,12

* Make up * Manicuring

* Hair Removal

* Facial & Body Adornment

* Pedicure * Nail Enhancement

Work History
August 2011-December 2013 Paper Carrier | Quesnel Cariboo Observer | Quesnel, BC My duties of being carrier were the following:
  • Completed on-time deliveries by choosing the best and most efficient routes.
  • I had three (3) routes to deliver papers to
  • Provide good customer service
Education
June of 2018 High School Diploma: Father Patrick Mercredi Community School, Fort McMurray, AB, Canada
  • Honor Roll in2008
  • Honor Roll in 2009
Additional Information
I have had experience with babysitting for four years periodically, and had some experience helping my mom when she managed a clothing store in B.C. with simple duties as checking and filling stock and cleaning the store. I am interested in being a Realtor here in Fort McMurray and hope to accomplish that in the future.

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Professional Summary
Motivated individual ready to settle into the workforce and be a part of a team.
Skills
  • Flexible
  • Fast Learner
  • Organized
  • Punctual
  • Reliable
  • Great communication skills
Work History
02/2018 to Current
Delivery Driver Pizza Man Shakopee, MN
  • Pleasantly and courteously interacted with customers.
  • Delivered customers food in a timely manner.
  • Cross-trained in the kitchen with duties from prepping dough, sweeping, mopping, and cleaning.
  • Verified that prepared food met all standards for quality and quantity.
  • Handled currency and credit transactions quickly and accurately.
  • Reported to each shift on time and ready to work.
  • Submitted receipts and money received from deliveries at the end of each shift.


02/2005 to 02/2018
Professional Poker Player Self Employed
  • Entered and played in Texas Hold Em Tournaments.
11/2003 to 05/2004
Paper Carrier Star Tribune Minneapolis, MN
  • Loaded and unloaded newspapers needed per shift.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Completed on-time deliveries by choosing the best and most efficient routes.
Telesales Representative 1st Mortgage Minneapolis, MN
  • Maintained friendly and professional customer interactions at all times.
  • Contacted prospects from lead list for potential mortgage refinance.
  • Set appointment for consultation.
  • Provide superior customer service to clients.
Education
2003
High School Diploma:
Southwest High School - Minneapolis, MN