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Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Won “Employee of the Month” in 2015.
Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Unboxed new merchandise.Operated cash register with proficiency.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.
Assessed customer needs and responded to questions.Cleaned and straightened work area.Issued receipts for purchases and gifts.Bagged merchandise by following standard procedures.Organized register supplies.Worked with customer service to resolve issues.Operated cash register with proficiency.Provided professional and courteous service at all times.Worked overtime shifts during busy periods.
Up-sold additional menu items, beverages and desserts to increase restaurant profits.Took necessary steps to meet customer needs and effectively resolve food or service issues.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.Communicated clearly and positively with co-workers and management.Served orders to customers at windows, counters and tables.Accurately measured ingredients required for specific food items.Properly portioned and packaged take-out foods for customers.Quickly and efficiently processed payments and made accurate change.Mastered Point of Sale (POS) computer system for automated order taking.Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools.Cleaned food preparation areas, cooking surfaces, and utensils.Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Worked well with teammates and openly invited coaching from the management team.
* team player
* Cosmetology 10,11,12
* Make up * Manicuring
* Hair Removal
* Facial & Body Adornment
* Pedicure * Nail Enhancement