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Professional Summary

Reliable Warehouse/laborer Worker with extensive experience in heavy loads and lifting bringing extensive experience in high-volume warehouse operations, including logistics, distribution and inventory management. Resourceful and quick-thinking associate/team member with 10+ years in warehouse and inventory environments. Improves shipping and receiving efficiency and accuracy by applying strong leadership skills.

  • Power and hand tools
  • Works well independently
  • Effective at multi-tasking
  • Possesses a reliable vehicle
  • Team leadership
  • Warehouse and manufacturing operations
  • Warehouse and fulfillment
  • Risk and needs assessments
  • Interpersonal skills
  • Advanced critical thinking
Work History
Installation Technician Mar 2017 - Current
  • Calibrate and monitored devices following installation.
  • Attend monthly safety meetings to ensure machine operation safety.
  • Ensure timely response in picking and packing of reorders.
  • Follow company procedures to maintain work environment in a neat and orderly condition.
  • Promote shop safety by working in a safe manner.
  • Repair  fencing, equipment, and machinery.
Warehouse Associate Sep 2016 - Mar 2017
  • Unloaded cargo from truck with hand trucks and pallet jacks.
  • Redirected shipments en route in response to customer requests.
  • Coordinated with freight forwarders to expedite international shipments.
  • Loaded products weighing up to 75 + pounds onto trailers for delivery.
  • Loaded and unloaded pieces into boxes for shipment.
  • Trained staff on material handling processes to reduce shipping times.
Professional Mover May 2016 - Oct 2016
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors.
  • Forecasted manpower requirements based on daily workload and company targets.
  • Divided cargo received by account number and intended location.
  • Established long-term customer relationships through prompt and courteous service.
WAREHOUSE May 2015 - Dec 2016
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
  • Built a motivated warehouse team of 20 well-trained staff.
  • Loaded and unloaded up to 10-15 delivery vans/trucks  per shift.
  • Verified each delivery against shipping instructions before delivering to customers.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Recorded each delivery using the proper paperwork before leaving the warehouse.
Maintenance/Janitorial Sep 2013 - May 2015

  • Operated power equipment tools such as backpack vacuums for up to 5  hours per shift.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
  • Cleaned and buffed tile floors using industrial cleaning equipment.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed waste paper and other trash from the premises to designated area.
High School Diploma Aquired Credits
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Bachelor of Arts: Business management, 2019
Bucks County Community College(2) - Temple University - PA
Work History
Barback, 10/2015 to 11/2017
Cavanaugh's Restaurant & Sports Bar Philadelphia, PA
  • 4 years total bar back experience.
  • Retrieved liquor, wine, and beer from various facilities and served multiple customers at the bar and throughout the area.
  • Cleaned, mopped and vacuumed the bar area and carefully followed safety and sanitation policies handling food and beverages.
Professional Mover, 06/2017 to 09/2017
Ivy Movers Philadelphia, Pa
  • Loaded truck and properly secured items to prevent damage during transportation.
  • Drove company truck for local and across state pick-ups and built loyal clientele through friendly interactions and consistent appreciation.
  • Loaded truck and properly secured items to prevent damage during transportation.
Server, 10/2014 to 05/2017
The Temperance House Newtown, PA
  • Greeted customers and described the product to customers in a professional manner.
  • Maintained clean dining room, kitchen and service areas at all times.
Certified Bartender, licensed producer of Life & Health Insurance in Pennsylvania, CRWA Wrestling Scholarship Award, Beat the Streets Philadelphia Coach at Polumbo HS, Council Rock South Assistant Wrestling Coach
This resume is created in 7 minutes.
Professional Summary
Actively seeking a customer service role where I can optimize my problem-solving, organization, strong multitasking, and fast learning skills to your customer service team
  • Troubleshooting
  • Software Installation
  • Inventory Management
  • Hardware Configuration
  • Tech-Savvy
  • Interpersonal skills
  • Proficient in Microsoft Word, Excel, and Power point
  • Exceptional Communication Skills
  • Creative Problem Solver
  • Accurate and detailed
  • Scheduling
Work History
Customer Service Representative/Receptionist, 09/2015 to Current
Dead End Pest Termite & Services LLC Waldorf, MD
  • Handles incoming calls or inquires from prospective customers or clients.
  • Complete supporting paperwork and data entry as required.
  • Assist customers in scheduling service and resolving concerns.
  • Maintained customer files in an organized, up to date manner.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Managed office supplies, organization, and upkeep.
  • Scanned documentation and entered into the database
  • Reviewed and updated client correspondence files and scheduling database
  • Answer an average of 50 calls per day by addressing customer inquiries and answering emails in a timely manner
Professional Mover, 09/2008 to 08/2015
Starving Students Movers, Inc. Clinton, MD
  • Packed boxes according to correct service and quality standards.
  • Performed walkthroughs of customer locations to check that all items were removed.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Updated documentation and collected payments.
  • Maximized customer satisfaction by providing fast service and resolving issues in a timely manner.
  • Planned routes according to traffic patterns and company regulations.
  • Cleaned up debris and extra boxes to leave locations clean and neat.
Computer Technician, 09/2006 to 09/2008
Traiwick Alexandria, VA
  • Created and maintained databases, network accounts and programs for specific department needs.
  • Ensured proper release and maintenance of all systems.
  • Oversaw the daily performance of computer systems.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Trained users in the proper use of hardware or software.
  • Provided after-hours support for applications and project efforts when needed.
  • Entered commands and observed system function to verify correct operations and detect errors.
  • Completed troubleshooting and repair when computers had problems
High School Diploma: 2004
Judson High School - Converse, TX
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Professional Summary
Knowledgeable candidate driven to exceed expectations in all areas with resourcefulness and problem-solving strengths. Quick learner skilled at adapting to changing demands.
  • Data Analysis
  • Microsoft Office
  • Accounting
  • Bookkeeping
  • Project Management
  • Decision Making
  • Time Management
  • Conflict Resolution
  • Leadership
  • Verbal and written communication
Work History
Service Manager, 05/2016 to Current
Prudential Overall Supply Richmond, VA
  • Established operational objectives and work plans and delegated assignments to subordinate managers.
  • Partnered successfully with clients to produce positive outcome.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Promptly responded to inquiries and requests from prospective customers.
  • Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
  • Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets.
  • Investigated and implement ideas for quality improvement, increased productivity and cost reduction.
Merchandiser, 08/2014 to 05/2016
Brown Distributing Company Richmond, VA
  • Assisted sales department with promotional activities using company-issued schematics to set product presentations according to standards.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Monitored and analyzed sales records and consumer purchasing trends.
  • Established strong vendor relationships to maintain and support the business.
Security Supervisor, 10/2012 to 08/2014
FW Sullivan's Bar & Grill or Restaurant Richmond, VA
  • Monitored and authorized entrance and departure of employees and visitors.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Professional Mover, 05/2013 to 08/2013
Student Moving Service Charlottesville, VA
  • Implemented new and improved procedures to meet changing market and business demands.
  • Packed boxes according to correct service and quality standards.
  • Maximized customer satisfaction by providing fast service and resolving issues in a timely manner.
  • Loaded and unloaded trucks with customer possessions or merchandise.
  • Performed walkthroughs of customer locations to check that all items were removed.
  • Reported carrier-performance metrics and monthly costs reports to executive team.
  • Established long-term customer relationships through prompt and courteous service.
  • Enforced the on-time shipment of products to create exceptional customer experiences.
  • Drafted budgets, monitored warehouse costs and reduced expenses when possible.
Bachelor of Science: Public Management, 2014
Virginia Commonwealth University - Richmond
GPA: 3.0/4.0