Route Sales Representative resume examples

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Skillful Route Sales Representative resume

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Experienced Customer Service Representative II with a background in leadership holding over 4 years of demonstrated knowledge/competency in servicing both internal and external customers who consistently meets and exceeds performance standards. Looking to support management in ensuring an efficient and cost effective department by planning, coordinating and supervising all administrative, operative and employee functions as Team Leader I.

  • Six Sigma Process Improvement Methodologies
  • Strong organizational skills
  • Ability to utilize corporate production and reporting systems
  • Excellent analytical skills
  • Claims, membership and billing inquiry experience
  • Knowledge of Project Management process
  • Problem resolution
  • Coaching and mentoring
  • Performance monitoring
  • Consultation and advisory
Customer Service Representative (CSRII) 04/2014 to Current Blue Care Network of Michigan Southfield, MI
  • Participates with Quality Improvement Workgroup to increase overall quality scores within the department
  • Analyzed all 2018 4th Qtr quality errors to target CSR common issues and recommended improved systems which will expedite work
  • Created informational material to support servicing of commercial accounts
  • Exceeded organizational metrics and goals (459) by 80% (370) for ACHT over a 6 month period
  • Reduced wrap and documentation metrics by 18% over the same time period
Commercial Sales Manager 04/2014 AutoZone Traverse City, MI
  • Developed, and implemented new and improved systems that increased Commercial sales by over 50%
  • Prepared presentations from statistical reports to present to both internal and external personnel
  • Trained, coached and coordinated 5 drivers to enhance overall efficiency of the Commercial Program
  • Analyzed both routine and non-routine reports for implementation of improved production workflows
  • Represented Commercial Sales division in work group meetings and at annual conference
  • Maintained effective working relationships and high customer service levels with various auto repair shop owners adding multiple new accounts withing my first 3 months
  • Supervised 11-15 store employees as 2nd in command to Store Manager
Education and Training
Six Sigma Black Belt: PROCESS IMPROVEMENT Lawrence Technological University Southfield, MI, United States
Bachelor of Arts: PSYCHOLOGY Albion College Albion, MI, United States
High School Diploma: JUNIOR RESERVE OFFICERS' TRAINING CORPS Charles C. Rogers Military Academy Detroit, Mi

Cadet lieutenant colonel (C/LTC)

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Job-winning Route Sales Representative resume

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Ali Shohatee
Work History
Safe Haven Security Services / ADT - Branch Manager Indianapolis , United States 01/2018 - Current
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring/termination processes, coaching employees on company protocol and payroll operations.
  • Recruited, interviewed, hired and trained 40 employees and implemented sales training and leadership to ensure success.
  • Resolved escalated customer issues in timely manner, which boosted retention rates by 60%.
  • Motivated staff to exceed quotas on a regular basis.
Comcast - xfinity sales professional Bloomington, IN 03/2016 - 12/2017
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Selected the correct products based on customer needs, product specifications and applicable regulations.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Built relationships with customers and the community to promote long term business growth.
  • Consecutive top sales rep selling the highest bundle package and reaccuring charge.
  • Trained multiple different sales teams on how to sell quad plays and how to build rapport with the customer to exceed. 
  • helped troubled team members that didn't make sales quota 
Western & Southern Financial Group - Financial Representative Bloomington, IN 01/2015 - 09/2015
  • Identified markets and developed appropriate market plans.
  • Demonstrated high level of integrity and maintained client confidentiality.
  • Contacted and secured appointments with prospective and existing clients for the purpose of sales, conservation and service.
  • Adequately prepared for all appointments through established processes.
  • Achieved record breaking sales quota within two weeks of training.
  • Managed a portfolio of 86 accounts totaling $680,000 in sales.
  • Met with an average of 9 clients per week consistently, resulting in a 89% client retention rate.
Bloomington Superior Fuels - General Manager Bloomington, IN 07/2009 - 12/2014
  • Managed team of 14 employees.
  • Oversaw daily business operations at two convenience stores.
  • Increased gross profit within four years of management.
  • Negotiated and monitored all contracts.
  • Handled all business deposits and reporting.
  • Oversaw construction of new restaurant in convenient store; including obtaining necessary permits, contracts, and meeting legal requirements.
  • Assessed various point of sale programs to determine feasibility and efficiency.
  • Involved with direct hiring and training of all employees.
  • Analyzed inventory to determine profitability.
  • Sales professional with extensive experience in product sales and assessing client needs. Seeks a position as Sales district leader with Pepsi.
  • Proven sales track as a manager.
  • Always over achieved my sales quota. 
  • Manage, motivate and develop a team of frontline employees in order to increase daily productivity and improve business performance
  • Collaborate with cross-functional team members to ensure orders are submitted, delivered and merchandised according to plan
  •  Elite top sales member
  • Top Home security sales representative award consecutively 
  • Top sales award 
  • Home improvement projects 
  • Anything technolog
  • Classic cars
  • Being with family 
Reason for leaving

Relocating to Detroit, Michigan to take care of my Parents.

  • Persuasive negotiator
  • Revenue and profit maximization
  • Strong interpersonal skills
  • Resolution-oriented
  • Energetic and driven
  • Flexible
  • Bilingual in Arabic 
  • Dependable 
Expected in 2021 Indiana University - Purdue University Indianapolis Indianapolis, IN Bachelor Of Science Cyber Security : Cyber Security

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Experienced Route Sales Representative resume

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Professional Summary
Versatile Project Manager dedicated to boosting efficiency through exceptional communication and rigorous conflict resolution techniques. Desires opportunity to revamp processes and procedures in interest of decreasing overall project timelines. Skilled in establishing rapport with clients and remaining personable and professional under pressure.


  • Detailed knowledge of solar industry and process
  • Strategic project planning and management
  • Exceptional communication skills
  • Adaptable & Quick learner
  • Extremely Outgoing
  • Passionate & Self Motivated


  • Salesforce - Customer Relations Management Software
  • DMXis by Enttec - Lighting Software
  • Mac OS - Very proficient with Mac Operating System
  • Microsoft Windows
  • Microsoft Office & Google Equivalent (Bundle)
Work History
Electrician, 12/2017 to Current
Sparky Boys Electric Lehi, UT
  • Installed, tested and modified circuit breakers, controls, fuses, lights and motors
  • Worked with various types of cableways, conduits and other electrical raceways
  • Demonstrated expertise in use of cable reels, stripping tools, voltage detectors, crimping tools and wire and cable cutters
Market Manager, 02/2017 to 12/2017
Nuera Solar Lehi, UT
  • Managed entire east coast market and team  through facilitating powerful communication, and fostering ability to resolve critical issues
  • Researched various installers/vendors and conducted business meetings to determine ideal candidates for partnership
  • In depth knowledge of Salesforce administration and governance
  • Consistently obtained and successfully maintained exclusively 5 star reviews from clients
  • Developed comprehensive training program for new employees and detailed scripts for each customer contact point
  • Managed accounting & billing invoices from installers, reconciled each payment down to the dollar
  • Drafted up and consistently revised elaborate best practice flow chart to maximize efficiency and speed of projects.
  • Directed all phases of residential solar projects, from contract signed to Permission to Operate.
  • Created variety of reports in Salesforce and utilized them to draw data and increase efficiency
  • Investigated and resolved customer inquiries and complaints in timely and empathetic manner
Solar Project Manager, 04/2016 to 02/2017
Ion Solar LLC Provo, UT
  • Obtained documents, clearances, certificates and approvals from local jurisdictions, municipalities, utility companies, and Homeowner's Associations
  • Monitored project timelines and flagged potential issues to be addressed
  • Fostered and maintained trusting client relationships by conducting weekly telephone calls providing project updates and answering questions
  • Prevented construction delays by efficiently following up with installers, municipalities, utility companies, etc
Sales Representative, 09/2015 to 03/2016
Vision Solar LLC Provo, UT
  • Analyzed roof conditions to determine solar system feasibility
  • Knocked doors 4-6 hours a day, 6 days a week, on my own volition and self motivation
  • Generated personal sales leads for Solar Systems.
  • Created and maintained strong relationships with personal customers.