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Professional Summary

Quality-focused administrator committed to approaching administrative tasks with tenacity and attention to detail; Who leverages initiative and resourcefulness to deliver excellence in meeting objectives. Self-motivated with exceptional communication and computer capabilities. Positive, contagious, can do attitude.

  • Excellent communication and organizational skills
  • Organize multiple tasks, establish priorities
  • Experienced in Microsoft Office
  • Proficient with Constant contact, social media marketing
  • Schedule management;event planning
  • Certified Health Coach
  • Self starter, takes initiative
  • Calm under pressure
  • Excellent customer service
  • Ability to solve problems, generate ideas and think creatively
  • Maintains Confidentiality, loyal
  • Experienced dealing with people who have anxiety and stress 
Work History
Boutique and Art studio - owner operator, 03/2013 to Current
Ben's Jammin' Treasures - Self Employed
  • Cultivate interest for over 40 local artists to sell their art in boutique.
  • Trained and evaluated staff in sales, customer service and on POS.
  • Plan and execute Art Parties, Birthday Parties and Art classes.
  • Plan and execute special seasonal events.
  • Promote good will and generate repeat referral business.
  • Monitor and resolve any service issues.
  • Pre order, price, and display merchandise.
  • Create and implement ongoing marketing, including social media;google.
  • Executed all aspects of boutiques finances, daily, monthly and yearly.

Business Administrator - Self Employed, 03/1993 to 10/2013
Sparklin' Johns Tile Regrouting and Bathroom Restorations
  • In charge of day to day operations.
  • Answered phones, answering potential customer questions, explaining services, selling services, scheduling appointments, scheduling job start dates.
  • Communicated with customers via email and phone. Prepared estimates and contracts. Communicated and managed situations with customers when problems occurred. Provided excellent customer service.
  • Ordered "special orders" materials. Maintained relations with distributors.
  • Communicated daily with main contractor and sub contractors. Over seeing up to 4 teams at a time.
  • Performed accounting duties of a small business paying sub contractors, invoices for materials, and marketing.
  • Directed, created and coordinated marketing activities and policies to promote products and services. Preserved brand integrity by monitoring the consistency and quality of marketing content. Created a beautiful effective website.
  • Balanced running the business from my home office while raising 4 children. (4 children born within 6 years)

Head House cleaner - Self employed, 11/1990 to 03/1993
Mary's Cleaning Services
  • Managed a successful private home housecleaning company.
  • In one summer proactively built up a clientele of 30 homes.
  • Trained and supervised employees. 
  • Maintaining clientele by providing excellent customer service.
  • In March of 1993 sought and found a buyer, trained them and sold the company to begin my family.
Nutritional Care Technician, 10/1986 to 09/1991
Albany County Nursing Home and University Height Nursing Home Albany County
  • Worked closely with dietician, and patient care team determining best care plan for each assigned patient. Report progress and dietary issues to dietician.
  • Create nutritional care plan with goals and objectives.
  • Create specialized daily meal plan based on Dr. prescribed diet. Plan menus.
  • Observe patient food intake, educated patients on basic nutrition and modifications.

Continued Education
  • Certified Nutrition and Transformational change coach, 6 month online course, HCI.  
  • 8 week interactive course on Mindful Empowerment - Fall of 2016.
  • 8 week interactive course on Anxiety management - Summer of 2016.
  • Manfred Real Estate school. Earned Real Estate license-2006.
Associate of Science: Nutrition SUNY Cobleskill - Cobleskill NY

High School Diploma Mont Pleasant High School - Schenectady NY
Cooking for family and friends, exchanging old recipes for new healthier ones, gardening, treasure hunting for home décor, home decorating and learning/researching new things.
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As a Marriage and Family Therapy student at Pepperdine University, I am seeking a part-time practicum position for the Fall of 2020.

  • Strong educational background and passion for Psychology
  • Strong interpersonal communication skills
  • Experience in various work settings
  • Dedicated team player
Contractor 01/2020 to Current Four Pines Publishing Irvine, CA

My responsibilities include:

  • Unboxing the Galton Boards (taking the product out of the boxes)
  • Preparing the boxes for new shipments (placing the new boards and pamphlets in the boxes)
Child Life Volunteer 09/2018 to 01/2020 Children's Hospital Of Orange County (CHOC) Orange, CA

My responsibilities include:

  • Interacting with my colleagues and with the patients inside of the playroom
  • Assisting the patients by getting them arts and crafts supplies, and games
  • Cleaning the playroom, toys, and materials at the end of the shift
Seasonal Sales Associate 11/2019 to 12/2019 See's Candy Shops Inc. Tustin, CA

My responsibilities include:

  • Greeting and checking out the customers
  • Assisting the customers with their shopping needs
  • Stocking the shelves with merchandise
  • Preparing the candy and labels for the Sample Boxes and Snack Bags
Inclusion Facilitator--Special Needs Program Staff 03/2018 to 07/2019 YMCA of Orange County Tustin, CA

My responsibilities included:

  • Working on an individual level with children who have special needs/developmental disabilities
  • Facilitating positive social skills, behavior intervention, and including them in activities with their peers
  • Communicating concerns, day-to-day progress, and activities with the parents
  • Collecting data
Intern 03/2019 to 06/2019 Irvine Child Development Center Irvine, CA

As a school intern, my responsibilities included:

  • Communicating with the children
  • Helping the children work through their conflicts
  • Managing their behaviors and emotions
  • Watching after the children while they complete various activities
  • Playing games with the children
  • Helping the teachers when necessary
Undergraduate Research Assistant 01/2018 to 10/2018 Sarnecka Cognitive Development Lab Irvine, CA

My responsibilities included:

  • Recruiting children for the studies
  • Setting up the equipment and other necessary materials
  • Interacting with the children and their parents
  • Data entry using Excel
  • Training new research assistants for the studies
Volunteer--Mother/Baby Assessment Center 01/2017 to 02/2018 St. Joseph's Hospital of Orange Orange, CA

My responsibilities included:

  • Filling out patient paper work based on intake assessment
  • Sterilizing the equipment
  • Refill the medical supplies in the rooms
  • Interact with the patient
  • Maintain inventory in the adjoining supply shop
Internship 05/2012 to 09/2012 Obria Clinics Aliso Viejo, CA

My responsibilities included:

  • Event planning and support
  • Mailing list management, invitations, outbound and in-bound phone calls and office assistant work
Education and Training
Bachelor of Arts: Psychology and Social Behavior 06/2019 University of California, Irvine Irvine, CA
Master of Arts: Clinical Psychology: Marriage And Family Therapy Expected in 2021 Pepperdine University-GSEP Irvine
Activities and Honors

Teen Advocate of the Year Award for Obria Clinics

Dean's List at Irvine Valley College

Dean's Honors List at University of California, Irvine

National Society of Leadership and Success

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Dedicated and focused administrator who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a more stable role. Looking to establish a career in preconstruction.

  • Microsoft Office
  • Outlook
  • Oracle
  • Ebix

  • Resourceful
  • Strong problem solver
  • Time management
  • Professional and mature
  • Dedicated team player
Administrator 05/2016 to Current McCarthy Building Companies Phoenix, AZ
  • Worked closely with subcontractors to ensure they had the best experience with McCarthy by helping with insurance, pay apps, lien waivers and made sure everything was in line in a timely manner to avoid any problems with them receiving payment.
  • Was part of a very complex Solar team that included McCarthy employees in all divisions, therefor giving me contacts in all divisions
  • Worked closely with my PM's to ensure I did my job in making their job as smooth as possible by helping with expense reports, booking travel, car rentals, etc.
  • Managed the project team trailer, including greeting visitors and responding to telephone and in-person requests for information Oversight of the onsite hiring process and facilitation of all required new hire paperwork, including successfully managing a peak of 30 new hires in one week.
  • Designed electronic file systems to keep track of all employees and maintained electronic and paper files.
  • Served as central point of contact for all outside vendors needing to gain access to the job. Posted open positions at project site and built relationships with newspaper companies in Virginia to attract employees.
  • Organized files, developed spreadsheets, faxed reports and scanned documents as required by project management.
  • Properly routed contracts through the signature process and accurately coded invoices for approval in the accounts payable system.
  • Currently assisting the team with project set up for the upcoming solar portfolio in Virginia.
Education and Training
Associate of Science: Nursing Northland Pioneer College Show Low , AZ, USA
Nursing Scottsdale Community College Scottsdale , AZ, USA
High School Diploma Blue Ridge High School Lakeside , AZ, USA
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Confident business administrator actively seeking a role to drive excellence in administrative operations. Ten year track record of providing high level administrative support. Strong skill set and experience managing daily business operations with a positive attitude.

  • 10 plus years high level administrative support experience
  • High energy with positive can do attitude to get things done
  • Advanced skills in Outlook, Word, Excel, SharePoint and Power-Point
  • Timely completion of purchase orders and contracts
  • Excellent communication skills with extensive project management and problem solving experience
  • Enthusiastic to take on challenges
  • Team player who is willing to go extra mile to ensure team success
  • Highest level of integrity and demonstrated ability to protect confidential information
  • Event and catering coordination of events from 10-2,000 attendees
  • Created and managed on-boarding process for new hires
Event Coordinator-Market Administrator Apr 2017 to Apr 2018
Precor Woodinville, WA
  • Collaborated with cross-functional teams comprised of customer service, finance, IT, facilities, marketing, sales and customer service
  • Assessed meeting needs, developed budget and delivered excellent results
  • Managed all off site vendors: venues, catering services, audio-visual services, and logistics
  • Acted as on-site coordinator for sales team immersion training and on-boarding
  • Designed and maintained spreadsheets documenting vendor, facility and guest information
  • Planned event logistics by performing site evaluations and cost estimates for budgetary planning
  • Prepared survey following events to find out what could improved, complied results and updated practices based on survey information
Sr Sales Coordinator-Contract Position Jan 2016 to Jun 2016
Chateau Ste. Michelle Winery Woodinville, WA
  • Planned NW Sales team regional meeting, researched and booked hotel rooms, banquet rooms, catering menus and decor
  • Coordinated two regional format wine tastings and team building events for 40-55 participants in 4 day format
  • Collected and created combined sales team weekly report for the President
  • Booked VIP award trip to Vancouver, BC for Holland American Cruise for 20 winners
  • Maintained accurate record of sales team Concert and Mariner's ticket requests
  • Ordered all office supplies and Sales Team wine requests
  • Worked with maintenance to provide storage for wine displays and bottles
Marketing Coordinator Sep 2005 to Feb 2015
Precor Woodinville, WA

Precor, Woodinville, WA 2005-2014 Marketing Coordinator-

  • Developed a process for marketing team and creative services team to prioritize, communicate and increase productivity of the Creative Design team. Conducted weekly manager meetings to discuss projects. Ensured all projects contained a Creative Brief and all correspondence was completed by way of BaseCamp. Decreased edits from consistently over five to routinely under two edits per project
  • Supported Vice President of Marketing and Marketing Managers to effectively and efficiently manage resources. Created and processed all purchase orders and contracts in timely manner. Implemented budget controls on $5.0 million budget to deliver under annual budget every year
  • Managed between 2-10 Video/Photo Shoots from conception to final images per year. Hired all vendors, talent and photographers as well as scouted locations. All shoots were on budget and on time
  • Project Managed: the creation of Global Customer Show Room at Woodinville Gold's gym. Worked with designer to deliver storyboard for approval of creative concept. Ensured remodel was completed on time and at budget. Received Pinnacle Award from Precor for this accomplishment
  • Successfully implemented new cloud based marketing collateral storage. Created web site for sales and marketing teams. Trained inside and outside sales teams, marketing and Senior Leadership on how on to use site
  • Coordinated Team building events, including volunteer project at local YMCA. Identified need and proposed volunteer day to Vice President of the Marketing department. From a team of thirty two, achieved 96% participation rate and received a special award from YMCA Director and President of Precor

Receptionist 2005-2008

  • Managed office supplies, vendors, and reception organization
  • Hosted numerous US and International visitors, including VIP tour Hostess
  • Organized and maintained all new hire paperwork for Human Resources
Education and Training
Bachelor of Arts, Business with Emphasis on Hotel, Restaurant and Tourism Transylvania University Lexington, KY, United States
Activities and Honors
Co-Chair of the Alzheimer's East Side Walk
Received Precor Pinnacle Award