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High-energy leader successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
  • Operations management
  • Change management
  • Cross-functional team management
  • Staff training
  • Inventory control
  • Calm under pressure
  • Problem solving/production practices
  • Supervision and training
  • Sound judgment
  • Computer-savvy
  • Safety first Conscience
  • Complex problem solving
University of Virginia Health System Charlottesville, Virginia Director, Supply Chain Logistics & Materiel Operations

Managed team of 65 professionals servicing over 75 internal and 150 external departments including Linen Distribution, Receiving, Inventory Control, Clerks, Data Entry, Warehouse supplying materiel throughout a 604 bed Academic Medical Center and multiple clinics. 
Reduced and controlled expenses by 20%

Initiated program that standardized employee training and led to increase in customer satisfaction by 40%.
Increased profits by developing, initiating, and managing Kanban Program.

Increased overall Patient Satisfaction by over 70% first year. 

Improved Employee Satisfaction by over 95% first year.

01/2009 - 07/2012
United Distributors of Delaware Newark, Delaware Warehouse Supervisor

Assisted in implementation of sophisticated SAP.    

Supported and implemented new conveyor system which included troubleshooting problems that occurred.

Cross-trained for 7 key warehouse positions.

Created several solutions to better track productivity.

01/2009 - 01/2010
K-Mart Newark, Delaware Store Associate / Ad Associate
01/2008 - 01/2009
BC Sports (part-time) Newark, Delaware Sales Associate
01/2007 - 01/2008
Foxfire Printing Newark, Delaware Warehouse Supervisor
Managed team of 4 professionals.
 Closed down an antiquated warehouse and opened a new state-of-the-art facility within a 6 month period.
Managed third party logistics team which included packing and shipping of highly expensive electronics.
 Managed 2.2 Million in Inventory. 
01/2002 - 12/2006
Dentsply/Caulk Milford, Delaware Receiving Supervisor

Supervised staff of 9 employees in day-to-day operations of receiving warehouses with overall accountability, coordination and direction.

Responsible for carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws such as FDA and other GMPs.

Interviewed, hired, and trained all employees.

Resolved employee complaints and employee relation issues.

Maintained inventory accuracy and traces history to resolved discrepancies between inventory and stock control records.

Abcd Builders Inc Sherman Oaks, CA Group Manager Induction Module

Oversaw 50 employees and three supervisors in a union environment.

Hiring, training and evaluation of all employees.

Responsible for the correct alignment of all inbound freight through the use of automated conveyor system.

Involved with the renewal contract with union.

12/1998 - 10/1999
AISI (Division of General Electric) Fort Myers, Florida International Freight Consultant
Managed all outbound international freight.
Resident expert in U.S. Customs Operations as it related to all outbound GE freight. 
Researched and provided logistic solutions for large outbound freight. 
01/1999 - 01/2001 New Castle, Delaware Area Manager

Managed all customer service personnel in the New Castle distribution center.
Managed 52 professionals in both the Returns and Customer Service Departments.

Responsible for the processing of 95% of all returns to

01/1994 - 07/1998
American Power Conversion Fort Myers, Florida General Warehouse/Traffic Manager (Southern US and South Americas)

Negotiated and purchased all capital equipment valued at $200,000.

Routed large volume inbound/outbound freight and cost analysis to ensure most effective and efficient process.

This resulted in 20% increase in dollars saved per shipment.

Negotiated pricing for all domestic transportation inbound and outbound as well as international.

Rated 99.8% inventory accuracy through companies outside auditing firm in 1998.

Developed strong team with 30 department employees resulting in a positive, efficient working environment.

Conducted all training for safety and security for 2 warehouses including training in forklift, narrow aisle reach and pallet jack applications.

01/1984 - 01/1995
Distribution Manager

Trained employees on SOPs and arranged other transportation training.

Consistently developed innovative cost-saving methods.

Redesigned warehouse layout to make processing of orders more efficient.

Negotiated pricing on preventive maintenance for powered industrial trucks.

Negotiated pricing for transportation of raw material and finished goods using common carriers.

Solicited pricing, negotiated rates and purchased materials used for packaging of finished goods, i.e.

corrugates, tape, stretch wrap, shrink wrap banding and other materials.

Solicited pricing, negotiated rates and purchased stationary supplies for stock room.

Solicited pricing, negotiated rates and purchased environmental, health and safety material and other personal protective equipment.

Negotiated pricing on the purchasing of powered industrial trucks and other self propelled/power assisted equipment.

01/1988 - 01/1994
Material Manager

Fully responsible for all facets of purchasing and inventory control including significant start up assistance by way of moving operations to Southwest Florida.

Completed all start-up operations including permits, vendors, staffing and facilities operations.

Assisted in purchasing requirements for raw materials in packaging supplies.

Oversaw and coordinated all production and scheduling to meet customer needs, timely and efficiently.

01/1982 - 01/1988
Assistant Traffic Manager
Education and Training
Southern Connecticut State University New Haven , CT Bachelor of Science: Biology
Edison Community College Fort Myers, FL EMT-B
Activities and Honors
UVA Leadership Development Program - Best Practices in Management I, II & III
Published 'Yes we Kanban' 
UVA Connect 
Oracle, WMS, TMS, RF Scanning, Six Sigma, TQM, LQL, A3, Auditing, cost analysis, Customer Service, direction, forklift, Hiring, inventory, inventory control, layout, materials, Windows NT, Oracle, packaging, pallet jack, personnel, policies, pricing, problem solving, purchasing, receiving, safety, SAP, Scanning, scheduling, Six Sigma, staffing, stock control, supervisory, Technician,transportation, and expert troubleshooter.
This resume is created in 7 minutes.

Versatile manager bringing 10 years' experience in taking charge of marketing teams and staff. Creative and innovative team player with strong interpersonal skills. Background in graphic design with Adobe Photoshop skills. Detail-oriented and organized with extensively trained in Traffic System related to Media Organizations.

  • Strong leader
  • Adobe Photoshop skills
  • Strong problem solver
  • TV and radio background
  • Operations management
  • Thrives under pressure
  • Microsoft Office proficiency
  • Staff training
01/2014 to 12/2017
Ad Sales Traffic Manager Mundo Ole Venezuela affiliate to A&E Mundo LLC Caracas, Distrito Capital
  • Coordinated the strategies related to Sales & Traffic and inform other departments like Promotions, Scheduling and Invoicing.
  • Defined and documented procedures related to the system and the actual workflow for the Sales & Traffic Module.
  • Evaluated operative process and recommended a new workflow to optimize the use of the application.
  • Developed contingency plans and alternative solutions for all projects.
  • Lead team of 14 employees in the traffic department and manage advertising offices in Mexico, Ecuador, Venezuela, Peru, Dominican Republic, Colombia and USA.
  • Inventory of reception and entry of Transmissions Order for all markets in Latin America.
  • Register and maintain a list of credit notes monthly.
  • Hired, coached and trained staff and monitored performance.
03/2011 to 12/2013
Ad Sales Traffic Coordinator Mundo Ole Venezuela affiliate to A&E Mundo LLC Caracas, Distrito Capital
  • Training new members to know operation process and working of the Traffic System.
  • Supervised loggers and lead them to accomplish the objectives of the Traffic Department.
  • Created new processes to improve the customer satisfaction of the Sales offices and advertising agencies.
  • Generated sales and inventory reports in Excel with data from a variety of sources, maintaining a 100% accuracy rate.
01/2010 to 02/2011
Ad Sales Traffic Analyst Senior Mundo Ole Venezuela affiliate to A&E Mundo LLC Caracas, Distrito Capital
  • Support Ad Sales Traffic Coordinator on multiple task. 
  • Processed and issues commercial spots orders for customers. 
  • Organized weekly reports for the Traffic department to track client investment.
01/2008 to 12/2009
Ad Sales Traffic Analyst Mundo Ole Venezuela affiliate to A&E Mundo LLC Caracas, Distrito Capital
  • Processed and issues commercial spots orders for customers. 
  • Organized weekly reports for the Traffic department to track client investment.
06/2007 to 12/2007
Presentation Analyst for A&E Latin America Mundo Ole Venezuela affiliate to A&E Mundo LLC Caracas, Distrito Capital
  • Organized and completed transmission list to fulfill 24 hours of complete programming list for feeds Latino-American.
  • Review media details for every item included in the transmission list related to Program, Promotions and Commercial data.
01/2005 to 12/2006
Assistant General Manager L Most 24 Presentations Caracas, Distrito Capital
  • Accurately logged all daily shipping and receiving orders.
  • Performed scheduled inventory counts and supply audits.
  • Register all the transactions and maintain inventory on financial system.
  • Coordinated sales reports, reconciled accounts and made bank deposits. 
01/2004 to 12/2004
Service Operator for Movistar Venezuela Atento Venezuela S.A. Caracas, Distrito Capital
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Resolved customer issues using strong interpersonal skills and conflict resolution techniques.
  • Cross-trained and provided back-up for other customer service representatives when needed.
Associate of Applied Science: Advertising and Marketing Rodolfo Loero Arismendy Industrial Energy Inst Caracas, Distrito Capital, Venezuela
Computerized Graphic Design Design Institute Estudio Sancho Caracas, Distrito Capital, Venezuela
Advanced Microsoft Excel Motoko - Training in Company Caracas, Distrito Capital, Venezuela
Perspective Traffic System Course Training in Company Caracas, Distrito Capital , Venezuela
ForeTV Traffic System Course Training in Company Caracas, Distrito Capital, Venezuela
Microsoft Office National Institute of Training and Education Caracas, Distrito Capital, Venezuela
This resume is created in 7 minutes.
Knowledgeable and proficient in management processes. Dependable leader who brings management experience and a willingness to take on added responsibility to meet tight deadlines.
  • Community relations Budgeting
  • Sound judgment Strategic thinker
  • Labor relations and negotiations Workforce planning
  • Operations management
  • Crisis and emergency communications management
  • MS Office
Air Traffic Manager 05/2017 to Current Federal Aviation Administration 5900 MESSER AIRPORT HWY , AL
  • Developed a new BHM/TCL opposite direction operations plan in accordance with FAA Order JO 7210.3, Facility Operations and Administration for both departure and arrival aircraft.
  • Developed new Letters of Agreement with Atlanta ARTC Center for Tallagega race procedures.
  • Developed in concert with NATCA, new Letters of Agreement with Memphis ARTC Center on procedures for Memphis arrivals/departures transitioning to and through our airspace.
  • Spearheaded the developed and implemented new airspace redesign for BHM ATCT.
  • Spearheaded the developed a new training plan to retrain Supervisors and OJTI's on the difference between Coaching and instructing developmentals.​
  • Developed and negotiated and the implementation of STAR's and G-4 project.
  • Launched a correction action plan action to enhance BHM's training lab.
  • Oversaw a corrective action plan to address a need in OJTI training. The plan included teaching OJTI's the BHM way for continuity which includes operational integrity, proper debriefing trainees and documentation. 
  • Developed a need for internal weather audits for review by the employee and discussed with the supervisor.
  • Identified the need to address outdated SOP's and put together teams that worked with the other facilities to meet the needs for today. 
  • Recommended a plan of action for the tower cab redesign in order to meet operational needs and bring us to NTSB compliance.
  • Identified and negotiated new SOP's for TDG on race weeks and TCL on Alabama home games. 
  • Changed the culture by implementing new procedures, SOP's, and LOA's moving the facility from one with few systems to one that truly controls aircraft safe, orderly and expeditiously.
Project Manager / Executive & Technical Representative 04/2016 to 04/2017 Federal Aviation Administration College Park, GA
  • Acted as the liaison between ATO Service Units, HR/LR, Civil Rights, General Counsel, Medical, Security, and bargaining unit representatives.
  • Provided advice and counsel to management at the field and Service Area level to the Directors, Deputy Directors and regarding interaction with bargaining unit representatives and employees.
  • As the representative of the ATO, I ensured the servicing HR/LR organizations were provided consistent application of appropriate labor relations policy (fair and consistent, does not adversely impact operations at the local, regional, or national level).
  • Provided expert advice and technical support to the Directors of Operation on EEO, MSPB, and Accountability Board AB) cases, including associated ADR processes, mediations, and hearings.
  • Provided expert advice and technical support, and served as the Directors of Operation designee, to HR/LR, General Counsel, Medical, and Security in support of EEO, MSPB, Arbitrations, and AB case strategy including potential settlement options.
  • Secured expert advice to provide support and guidance to the Directors of Operation regarding Federal EEO/MSPB legislation and FAA Directives on EEO, MSPB, and AB.
  • Provided guidance to the Service Center and/or HR/LR staff for the purposes of compiling information, preparing notices, and completing reports in support of EEO, MSPB, AB, ADR, Mediation, etc.
  • Analyzed complaints and provided information and recommendation to the Directors of Operation on complaint issues, including settlement agreements (in coordination with General Counsel, HR/LR, etc.) Served as the Directors of Operation representative, unless otherwise delegated, for grievances, ULPs, GFT, MSPB, EEO, and Arbitrations.
  • Ensured all required coordination is completed prior to settlement offers being extended or signed.
  • Represented the ATO as the "management official" for coordination with HR/LR on disciplinary actions, arbitrations, settlement agreements, etc.
  • Ensured that all settlement agreements are consistent with programmatic and operational requirements.
  • Reviewed ULP responses before they go to the FLRA and provides the technical perspective to HR/LR to assist with the preparation of the response.
  • Reviewed Hardship requests and coordinates with the Union for approval as required.
  • Served as the representative for the Directors of Operation when disagreement exists whether a hardship will be approved at the Service Area level.
  • Coordinated daily with Service Center staff on processing.
  • Served as the Directors of Operation representative on medical issues that will result in disciplinary action, last chance agreements, and terminations.
  • Served as the Directors of Operation representative on cases of Violence in the Workplace.
  • Served as the Directors of Operation representative on the removal of training failures not eligible for placement or management has elected not to retain.
  • Served as the Directors of Operation focal for congressional inquiries and hotlines, coordinating with the Senior Advisor/Executive Assistant as needed.
Supervisor of Performance Management 01/2013 to 08/2013 Federal Aviation Administration Hampton, GA
  • Implemented an ongoing quality performance management plan for all 7 areas to improve the facility's operational performance.
  • Implemented innovative strategies as a supervisor in all 7 areas to increase employee performance using risk analysis as defined in Section 1 of the ATSAP MOU by assessing the performance of controllers and supervisors against the standards set forth by appropriate FAA Orders and directives.
  • As a Supervisor of Performance Management, analyzed trends, patterns, risks, and system impacts.
  • As a Supervisor of Performance Management, served as support to the other supervisory team members in regards to actions that will help improve employee performance.
  • As a Supervisor of Performance Management, observed, assessed, documented and maintained records of performance for my employees and provided feedback to the other members of the supervisory team about their employees.
  • As a Supervisor of Performance Management, conducted team trainings on subjects identified as trends and coached supervisors how to implement mitigation plans.
  • I prepared FALCON replays and SNAGIT'S for use by controllers and supervisors related to specific events.
Senior Pastor 06/2007 to Current United Methodist Church Atlanta, GA
  • As lead pastor, provided council and provided insight for the concerns of the congregation. 
  • As lead pastor, established and maintained a set of key performance measures that provide the church with ongoing visibility and effectiveness in the community. Theses measurable are discussed and evaluated by the church council to help ensure that we are providing all that we can to and for the community.
  • As lead pastor, develop annual financial plans that fund the mission of the church and teach core values as it is outlined in the United Methodist Book of Discipline.
  • As the lead pastor, develop key objectives and tactics to reach ministry goals.
Operations Supervisor 04/2004 to 04/2016 Federal Aviation Adminstration Hampton, GA
  • As an Operations Supervisor in four different areas, planned work schedules and assign duties to maintain adequate staff for effective performance of activities and response to fluctuating workloads.
  • As an Operational Supervisor, resolve problems, complaints, and formal grievances.
  • As an Operational Supervisor, evaluated employee performance and prepare performance appraisals.
  • As an Operational Supervisor, counseled employees in work-related activities, personal growth, and career development.
  • As an Operational Supervisor, recommended or initiate personnel actions, such as promotions, transfers, and disciplinary actions.
  • Supervised and coached employees in work processes to increase productivity.
Traffic Management Coordinator 04/2002 to 04/2004 Federal Aviation Administration Hampton, GA
  • Maintained communication with major terminals and facilities with hourly briefings to anticipate traffic volumes, operating conditions, runway configurations and acceptance rates.
  • Projected traffic demand to preclude situations that may cause sector saturation, excessive EnRoute and terminal delays and flights within undesirable atmospheric conditions.
  • Notified users of actual and anticipated accurate chronological log of restrictions, flow messages and other concerns within the national airspace system.
Certified Professional Controller 01/1988 to 04/2002 Federal Aviation Administration Hampton, GA
  • Organized flight plans and traffic management plans to prepare for aircraft entering assigned airspace.
  • Complied information about flights from flight plans, pilot reports, radar, and observation.
  • Maintained radio and telephone contact with adjacent control towers, terminal control units, and other Air Traffic Control to Provide administrative leadership as the Administrative Officer of the local church and assure that the organizational Facilitate the annual strategic planning process including evaluation of ministry performance, review of mission, vision, Centers in order to coordinate aircraft movement.
  • Monitored aircraft within specified airspace, using radar, computer equipment and visual references.
  • Contacted pilots by radio to provide control, meteorological, navigational, and other instruction.
  • Analyzed factors such as weather reports, fuel requirements and maps in order to determine routes for aircraft.
Education and Training
Ph.D 2010 New Church Development Northwestern Theological Seminary - Port Richey, FL New Church Development Northwestern Theological Seminary - 9438 US HWY 19 North Port
Psychology of Religion & Pastoral Care 2008 Interdenominational Theological Center Atlanta, GA Psychology of Religion & Pastoral Care
Bachelor of Science: Biology Stillman College Stillman Blvd Tuscaloosa, AL Biology
This resume is created in 7 minutes.
Logistics and transportation professional with over fifteen years of experience in the chemical, mineral and refractory industries.  Accomplished in supply and demand planning, distribution requirements planning and inventory control.
  • Inventory tracking
  • AS/400 experience
  • 3PL knowledge
  • LTL knowledge
  • Rate negotiations
  • Logistics network analysis
  • Dependable and reliable
  • Resolution-oriented
  • MS Office proficient
  • Inventory tracking
  • Customer service-oriented
Saved $[Amount] annually by negotiating better rates with all transportation carriers.
Maintained inventory control for a $[Amount] million customer account.
Reduced freight costs by [Number]% by optimizing backhaul schedules and negotiating carrier rates.
Materials Distribution Manager
July 2006 to Current
Premier Magnesia, LLC Hudson, OH
  • A privately held magnesium oxide and hydroxide manufacturer and distributor with.
  • annual sales over $100 million.
  • Manage remote location inventory, rail loading schedule, rail car supply and ordering/purchasing raw materials for (MRO) maintenance repair and operations.
  • Saved over $20,000 month on rail freight by rerouting traffic over different gateways.
  • Administer corporate export compliance including NAFTA certificates of origin.
Distribution & Customer Service Manager
March 2001 to June 2006
Premier Chemicals LLC Middleburg Heights, Ohio
  • Supervised two full time and one part time customer service representatives, sales volume of up to 50 Million annually.
  • Performed problem resolution for customer service including pricing, distribution and logistics issues.
  • Performed sales analysis, freight audits and demand forecasting.
  • Assisted in developing, testing and rolling out a new ERP system.
  • Trained customer service and plant locations on new ERP system.
  • Solved short order lead-time problems with several customers by setting up scheduled deliveries.
  • Plant capacity planning.
Distribution Systems Manager
January 1996 to February 2001
Premier Chemicals Middleburg Heights, Ohio
  • Consolidated bag types at two plants, which improved working conditions for employees and cut the set up time between bagging runs.
  • Improved order visibility for rail customers by providing trace updates for railcar shipments.
  • Improved railcar utilization and optimized fleet size.
  • Single sourced carriers for two tolling locations resulting in improving delivery reliability, customer satisfaction and saved tank washes by 75%.
  • Supervised the start up of a bulk trans-loading operation in Nevada.
  • Reduced freight costs for east coast customers by setting up cross-dock operations in Pennsylvania.
  • Established and managed consignment/vendor managed inventory (VMI) at remote locations.
Traffic Manager
October 1994 to December 1995
Chemical Associates Of Illinois, Inc Copley, OH
  • A family owned oleo-chemical distributor.
  • Managed private truck fleet operations of an organic chemical distributor with full profit and loss responsibility.
  • Supervised two full time and two part time drivers.
  • Scheduled equipment maintenance and driver recruiting.
  • Audited driver logs to comply with hours of service and DOT rules.
  • Processed fuel tax reports.
  • Filed for operating permits and equipment licenses.
  • Purchased unloading equipment and safety equipment for drivers.
  • Set up delivery routes and scheduled deliveries and pick-ups.
  • Reviewed equipment purchase versus lease of equipment.
Assistant Traffic Manager
April 1994 to October 1994
National Refractories & Minerals Columbiana, OH
Traffic Analyst
August 1991 to March 1994
National Refractories & Minerals Columbiana, OH
Rate Analyst
December 1988 to July 1991
National Refractories & Minerals Columbiana, OH
  • An ESOP owned industrial furnace lining manufacturer, no longer in business.
  • Negotiated rail and ocean freight rates.
  • Processed all export freight quotes.
  • Administered movement of import and export shipments including all related documentation and customs documentation.
  • Lowered container drayage and handling costs by 50% by reloading inbound containers for export.
  • Provided training to accounting and plant staff on a new ERP system.
  • Provided support for ERP system and worked with programmer and systems analyst to resolve problems and answer users questions.
  • Managed the corporate-wide freight payment system, which processed $10 million annually in freight bills.
  • Maintained a corporate-wide freight rate database for five plants and thirteen warehouses in the USA and Canada.
  • Managed the corporate-wide expediting, tracing, diversions and reconsignments for all modes of transportation.
  • Interpreted and provided rates for domestic shipments to plant traffic and sales staffs.
  • Supervised Columbiana plant traffic operations for a four-month period.
  • Developed a spreadsheet that increased flexibility of rail rate summary sheets and improved the information provided.
  • This improvement saved approximately 200 hours annually in secretarial time.
MBA : Management, 1991 Youngstown State University Youngstown, OH, US
Bachelor of Science : Transportation Management, 1988 Youngstown State University Youngstown, OH, US
capacity planning, customer service, ERP, forecasting, inventory, logistics, sales analysis