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Professional Summary
Motivated customer service specialist with over ten years of experience. Going above and beyond customer and management satisfaction. Ability to work well with diverse clientele and proficient money handling skills.   
  • Trusted key holder
  • Creative problem solver
  • Exceptional communication skills
  • Strong client relations
  • Proficient in cash management
  • Strategic sales knowledge
  • Credit card processing
  • Multi-line phone talent
  • Training development aptitude
  • Quick learner
Work History
09/2013 to Current
Valet Driver American Valet 8902 N. Central Avaune
    Working with American Valet I've established a strong and elevated customer experience to generate a loyal clientele, by working with Privet and Commercial accounts such as, Airports, Casino, Hospitals, Hotels and High profile privet events. My duties include, but are not limited to. 
  • Handling customers finical transactions, and filling out end of day reports.
  • Proactive in handling customer and management needs.
  • Handling expensive client and company equipment and property such as, high end sports cars, shuttle buses, shuttle's, large podiums, golf carts, signs/delineators
  • Ability to adapt to constant change in team members based on cliental to exceed in team organization and work flow.
  • Flexibility in Job location, Assignments and availability  

09/2012 to 10/2013
Front Desk Clerk The Phoenix Place Hotel 3600 N 2nd Ave
    Working here I had to master multitasking, customer relations, constant problem solving. Answering an average of one hundred calls per day by addressing customer and management inquiries, providing updated pricing and information. My daily operation include but doesn't exclude ​
  • Greeted customers entering the hotel to assure what each customer wanted or needed.
  • Data entry, logging and basic paper work, scheduling maintenance and cleaning. 
  • Checking-in and checking out customers, taking online and phone reservations and end of shift drawer counts.

03/2006 to 09/2012
Karate Instructer/ Business Partner Morning Star Karate 601 Simpson Ave

I started here just out of high school, as an employee and became partner in the business by the next year. Moved to Washington State to instruct and run the satellite  school's assets and business model, and to uphold high standers of the school. My daily operation include but doesn't exclude

  • Running day to day classes by implementing curriculum and work out routines
  • Promoting the Business by doing privet or public demonstrations and online marketing and telemarketing    
  • Going to seminars to learn the newest technics from our practice and implementing it to company and customer satisfaction.

High School Diploma:
Wickenburg High School - Wickenburg Arizona
This resume is created in 7 minutes.
A solutions-focused honorably discharged Operation Iraqi Freedom veteran. Experienced professional in planning, coordinating and executing operations. Offering a comprehensive background supporting U.S. military operations in roles of increasing responsibility during a 4-year career in the Army. An effective communicator who quickly masters new roles and technologies to achieve positive results.
  • Microsoft Office (Access, Excel, PowerPoint, and Word) Team player
  • Intermediate level Java programming knowledge Detail Oriented
  • Advanced knowledge of various PC hardware and Organizational skills
  • Windows OS XP, 7, 10 Excellent math/analytical skills
  • Certified Personal Trainer (July 2012) from National Strong familiarity in physics and technology
Valet Driver
June 2014 to March 2015
Harrah's Casino Joliet, IL
  • Provide outstanding customer service for incoming and departing guests including greeting guests, driving and parking vehicles,.
  • writing vehicle identification tickets, vehicle and customer data entry into computer records, and cash handling in the hotel and.
  • casino valet booths.
Personal Training Counselor
November 2013 to February 2014
LA Fitness Intl Plainfield, IL
  • Generated sales of personal training programs from existing gym members through fitness and nutrition counseling, lifestyle coaching, and conducting fitness assessments on prospective clients.
  • Explained ways to measure exercise intensity for the best results.
  • Designed each class to match the skill and learning levels of all participants.
  • Suggested exercise modifications to individual students to avoid strain and injury.
  • Tracked class attendance and monitored class size to gage the effectiveness of promotions.
July 2013 to October 2013
Mobile Home Transport Elwood, IL
  • Performed general labor and basic carpentry, roofing, and painting services related to installation.
  • Mentored junior team members, providing guidance on proper techniques and safety.
  • Continually cleaned work areas and equipment., deconstruction, and transportation of mobile office and home trailers.
  • Worked with a wide variety of power tools and heavy duty equipment in the installation and disassemble of trailers.
  • Experience working in steel plants and other high-stress hazardous environments.
Personal Trainer
September 2012 to October 2012
Equinox Fitness Chicago, IL
  • Performed Equinox on boarding and training in client initial advisement, EQUIstretch flexibility program, EQUIfit testing, client.
  • programming, and the Equinox Fitness Training Institute (EFTI).
  • Encouraged members to continue attending group fitness.
  • classes.
  • Promoted club programs, products and services to participants.
Veterans Services Representative
January 2010 to May 2012
Disability Support Services, Southern Illinois University Carbondale, IL
  • Responsible for managing and maintaining compliance for all casework for every disabled veteran attending Southern Illinois University-Carbondale.
  • Assisted disabled students with course/testing accommodations.
  • Assisted the Disability Support Services director with all official written communications between student veterans and their instructors/administrators/Department of Veterans Affairs or other medical provider.Performed other duties related to veterans services for disabled students, including doing research for program grants and assisting with student housing and student registration issues.
Community Assistant
May 2009 to September 2009
The Pointe LLC Carbondale, IL
  • Helped move and install furniture for new apartment complexes, including product specifications and assembly diagrams.
  • Performed various office duties as well as general maintenance around complex.
  • Provided excellent customer service for new and prospective tenants.
  • Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
  • Monitored common areas for cleanliness and safety.
  • Confirmed all infrastructure and building expenses and reviewed and approved invoices.
October 2003 to August 2007
United States Army
  • Forced-Entry Switch team: Network Switching Systems Operator-Maintainer.
  • Provided various secure and non-secure data and voice communications capabilities to both strategic and tactical field units.
  • Ensured quick,safe, and reliable communications over the Corps communications network.
  • Electronic Maintenance Support: Scheduled and performed high-level repairs and maintenance services on millions of dollars worth of communications, vehicles, and equipment of a battalion-sized element, including but not limited to reading and analyzing power and signal wiring schematics.
  • Guaranteed proper functioning of all signal equipment and supported continuous, smooth operation of the communications network.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Company Unit Armorer: Supervised a team of three; managed the safeguard and maintenance of multi-million dollar inventories of weapons and sensitive items such as communications security equipment.
  • Performed preventative maintenance checks and services and technical repairs to small and heavy arms weapons systems.
  • Ensured the safety and maintenance of the equipment that allowed for proper unit readiness in order to successfully perform important service mission, and simultaneously provided active accountability to prevent loss or theft of government property.
Bachelor of Science : Business Management Public Affairs, 2012 Southern Illinois University Carbondale, IL Business Management Public Affairs
High School Diploma : 2002 University of North Texas Denton, TX
Naperville North High School Denton, TX Military Training General Dynamics Network Switching Systems Operator Maintainer School. Raytheon SMART-T School: Secure, Mobile, Anti-jam, Reliable, Tactical Terminal; Cisco Voice over Internet Protocol course
Academy of Sports Medicine Security Clearance-Secret. American Red Cross Adult CPR/AED certification Accomplishments
advisement, analytical skills, basic, carpentry, cash handling, Cisco, coaching, counseling, client, clients, excellent customer service, customer service, data entry, delivery, Detail Oriented, driving, government, grants, hand tools, Java programming, director, managing, math, Access, Excel, Microsoft Office, office, Windows OS, PowerPoint, Word, weapons, Network, Organizational skills, painting, PC hardware, physics, power tools, programming, quick, reading, repairs, research, roofing, safety, sales, schematics, strategic, Switch, Team player, telecommunications, Trainer, training programs, transportation, voice communications, wiring, written communications
Additional Information
  • Academy of Sports Medicine Security Clearance-Secret. American Red Cross Adult CPR/AED certification Accomplishments SIUC Dean's List (Fall 2008) Certificate of achievement for top performance on math final exams at SIUC Military awards: Army Commendation Medal Army Achievement Medal(x3) Army Good Conduct Medal National Defense Service Medal Global War onTerrorism Expeditionary Medal Global War on Terrorism Service Medal Overseas Service Ribbon