Ramp Agent resume examples

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Skillful Ramp Agent resume

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Decorated former federal agentProven leader who has consistently demonstrated the ability to remain calm in times of crisis and perform at a high level under stress.  Positive thinker and team-oriented.  Excellent writer with strong interpersonal skills and active listening skills who communicates effectively with individuals from diverse backgrounds. 

LITIGATION SOLUTIONS Springfield, MO Claims and Surveillance Investigator 02/2014 to Current
  • Licensed private investigator.
  • Investigated home invasions, automobile accidents, workplace accidents, and general liability claims.
  • Conducted surveillance of insurance fraud suspects and covertly obtained video evidence of them.
  • Prepared detailed investigative reports.
  • Administered recorded statements.
JOHN HARTMAN BAIL BONDS Springfield, MO Fugitive Recovery Agent/Bail Agent 07/2012 to Current
  • As an independent contractor, built a solid, reputable business from scratch.
  • Managed a large caseload of adult offenders from arrest to case adjudication.
  • Conducted undercover surveillance to determine the whereabouts of fugitives.
  • Investigated and analyzed court documents, criminal histories, arrest records, and applicant backgrounds.
  • Served arrest warrants to subjects who failed to appear for scheduled court hearings.
  • Conducted in-depth interviews and prepared detailed, accurate reports.
  • Developed and utilized a network of confidential informants.
  • Established and maintained effective working relationships with individuals from diverse cultural and socioeconomic backgrounds.
UNITED STATES MARSHALS SERVICE Tucson, AZ 06/2010 to 06/2012
  • Reviewed records, gathered evidence, and traced and arrested individuals named in criminal warrants.
  • Acted as the primary law enforcement officer in federal court proceedings.
  • Organized, planned, and led surveillance operations.
  • Escorted federal prisoners to their court appearances.
  • Protected federal judges, attorneys, federal witnesses, jurors, and other members of the federal judiciary.
  • Managed prisoner transportation systems.
Border Patrol Tucson, AZ Prosecutions Officer 04/2008 to 04/2009
  • Investigated drug smuggling and human smuggling cases.
  • Presented cases to the U.S.
  • Attorney's Office for criminal prosecution.
  • Prepared criminal complaints Presented and swore to criminal complaints before the U.S.
  • Magistrate.
  • Presented cases to the Grand Jury.
  • Testified before the Grand Jury weekly.
  • Acted as the case agent at criminal trials, providing evidence and testimony.
UNITED STATES BORDER PATROL Sonoita, AZ U.S. Border Patrol Agent 03/2004 to 06/2010
  • Arrested subjects attempting to smuggle illegal narcotics and/or illegal entrants into the United States.
  • Conducted strategic, covert surveillance operations to intercept and arrest immigrant/narcotics smugglers.
  • Responded to underground sensors, independently determined if an illegal incursion into the U.S.
  • had been made, and , if an incursion had been made, tracked and arrested those persons who activated the sensors, oftentimes over a distance of several miles, over rugged terrain, and in extreme heat.
  • Managed and led small special operations units.
  • Gathered and disseminated intelligence regarding illegal entrant/drug smuggling traffic patterns.
  • Organized, planned, and led special operations projects designed to target high drug trafficking areas.
Field Training Officer
  • U.S.
  • Marshals Service Academy's Outstanding Graduate Award (Class 009) U.S.
  • Border Patrol Academy Physical Techniques (PT) Instructor U.S.
  • Border Patrol Agent of the Month (June 2006-Sonoita Station) National Recruiter (Border Patrol) Oral Hiring Board Interviewer (Border Patrol) Defense Tactics and Intermediate Use of Force Instructor (Border Patrol) (FTO) (Border Patrol).
Education and Training
U.S. Border Patrol Academy, Federal Law Enforcement Training Center Criminal Investigator Training Program (CITP), Federal Law Enforcement Training Center U.S. Marshals Service Academy, Federal Law Enforcement Training Center Detecting Deception and Eliciting Responses (DDER), Federal Law Enforcement Traininng Center
Attorney, Case management, Oral, Hiring, Instructor, Insurance, Law Enforcement, Office, network, Recruiter, Report writing, strategic, transportation, video, warrants

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Job-winning Ramp Agent resume

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Michael B. Patterson
Dependable, enthusiastic worker with experience in the aircraft industry. Self-starter dedicated to achieving high-quality results in a timely and safe manner. Seeking employment as a member of the Boutique team.
  • Skilled at transferring luggage to other gates, other airlines, and to the passengers themselves.
  • Proficient at monitoring customer safety during boarding and deplaning.
  • High degree of ability in assisting customers in a friendly manner. 
  • Skilled in the operation of ground service equipment.
  • Provide proper marshaling signals for aircraft and ground crew.
  • Physically dexterous and capable of the heavy lifting of passenger and crew luggage.

  • Applied safety procedures and policies as outlined in Great Lakes safety manual.
  • Often identified and corrected the misplaced luggage in the inter airline baggage carts.
  • Very adept at the friendly and caring interaction needed with individuals who required assistance.

Ramp Agent
March 2017 to Current
Great Lakes Airlines Denver, CO
  • Ramp agent duties including the loading, unloading and transfer of baggage.
  • Directing aircraft for takeoff and/or landing
Warehouse Dock Worker
June 2016 to Current
Denver 5 Amazon Sort Center Aurora, CO
  • Goods handling and shipping.
February 2011 to August 2016
Self Employed Northglenn, CO Licensed CNA and full time caretaker for my elderly parents.
Electrical Apprentice
February 2007 to February 2011
Denver Joint Electrical Union
  • Installation of commercial electrical systems; ensuring proper safety and operational requirements.
  • Frequent operation of both industrial reach and pettibone forklift trucks
Education and Training
Metropolitan State University Denver, CO

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Experienced Ramp Agent resume

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Professional Summary
Motivated customer service specialist with over 10 years retail experience in a fast-paced, team-based environment. Friendly Sales Associate adept at working in diverse retail and customer service environments.
  • Quick learner
  • Proficient in cash management
  • Shipping and receiving professional

  • Medical terminology knowledge
  • Credit card processing
  • Cash flow management
Work History
January 2005-December 2015 Agency owner and sales manager Agencia Hidalgo | 1804 E Third st dayton 45403

I was in charge of the sales of insurance, call costumer, answer question regarding payments dues and updates. Performing quotes for new clients and offering then all new products that with have on market.

Normally, we answer about 200 calls from new and existing costumers. I greeted all costumers that arrived to the office. Described all our services to new and existing costumers.

As manager I was responsible to opening and closing the office, also report the payroll to the proper weekly hourly employees.

October 2011-April 2014 Ramp agent Delta airlines | CVG

As a ramp agent I was taking care of the costumer luggage, loading and unloading the baggage to and from the plane. Marshaling plane arrival, acting as wing walker.

always fallowing all safety rules and airports regulations

August 2015-Current Lead operator | Mitsubishi Electric | Mason, oh I work with Mitsubishi electric as lead operator, teaching other coworkers the safety way to operate the equipment and making sure all the safety rules are fallow , helping to reach the daily goal of production. 
1986 High School Diploma: NAVAL ACADEMY ILLINWORTH Ecuador