Tour Guide resume examples

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Skillful Tour Guide resume

Monserrat Varela
Accomplishments
  • Below are organizations that I have participated during my four years in college American Heart Association LA Food Bank Heal the bay Breast Cancer Awareness Aids Day Awareness Santa Monica Annual Thanksgiving Food Drive 3.
Professional Summary
2 years of retail management experience 5 years of office administration and customer service experience 4 year experience of volunteer and active student organization leadership experience Excellent visual merchandising and planning techniques
Skills
Development of teams and people Strong interpersonal and leadership skills Proficient using PC, Mac, Word, Excel, PowerPoint, Adobe Photoshop CS6, Adobe Illustrator Type 80+ WPM
Work History
Assistant Store Manager Nov 2015 - Current
dd's Discounts Store Whittier, CA
  • Responsible for all aspects of Store Operations in the absence of the Store Manager Store Manager in training for three months and counting Train and coach Area Supervisors, Store Protection Specialists, and Retail associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor etc.
  • Assists in recruiting, hiring, training and developing non-exempt Retail Associates.
  • Ensures compliance of Ross personnel policies and procedures.
  • Assists with Employee Relations issues by communicating any incidents to the Store Manager or District Managers as needed.
  • Maintains adherence to company safety policies and ensures the safety of Associates and customers.
  • Assists in the Facilitation of monthly safety meetings and ensures compliance of all state, local and federal regulations.
  • Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.
Assistant Store Manager Apr 2015 - Nov 2015
dd's Discounts Store Norwalk, CA
  • Responsible for providing great customer service and directing store processes (such as processing merchandise, markdowns, sizing, and front end operations).
  • Coordinates the completion of store aisle program and end caps Supervisory responsibility for up to 45+ Retail Associates Trained, coached and developed associates on their performance.
Area Supervisor Jul 2014 - Apr 2015
dd's Discounts Store Compton, CA
  • Responsible for providing great customer service and directing store processes (such as processing merchandise, markdowns, sizing, and front end operations).
  • Coordinates the completion of store aisle program and end caps Supervisory responsibility for up to 50+ Retail Associates Trained, coached and developed associates on their performance.

dd's Discounts Store Inglewood, CA
  • Responsible for providing great customer service and directing store processes (such as processing merchandise, markdowns, sizing, and front end operations).
  • Studied and completed activities on a variety of topics, including: customer service, merchandising, operational processes, loss prevention programs, management and human resources responsibilities, and leadership competencies.
  • Served as a member of the store supervisory staff and will be rotated through specific assigned areas of responsibility within my assigned store.
  • Supported the opening and closing of the assigned store Completed assigned intern project by presenting recommendations to Store Manager, District Manager, and upper-level management at the culmination of the 10-week internship.
Fluent Campus Ambassador Intern Apr 2014 - May 2014
Fluent Grp Carson, CA
  • Promoted FluenGrp internship opportunities through word-of-mouth marketing by conducting in-depth conversations with fellow students each week.
  • Concluded conversations by acquiring a minimum of 25 general student sign-ups and 10 comprehensive sign-ups for our database each week.
  • Utilized social media at least 3 times per week to promote Fluent internship opportunities to peers Documented activities through weekly blogs, photos, and videos.
Campus Recruitment Director Aug 2013 - Dec 2013
Los Angeles, CA
Screened mentor and lead mentor applications
  • Hosted information session at California State University Dominguez Hills campus Utilized campus resources to access undergraduate students who believe in CollegeSpring's mission and who will be stellar mentors.
Vice President of Finance Aug 2013 - May 2014
President Mar 2011 - May 2013
EXTRA- CURRICULAR ACTIVITIES
Vice President Jan 2014 - May 2014
Campus Liaison Aug 2010 - May 2012
  • Treasurer, Empowering Mature Powerful Outstanding Women in Effective Relationships.

Tour Guide Aug 2011
Carson, CA
  • Panelist, Title V Encounter to Excellence, Carson, and CA May 2012 Panelist for Spanish workshop Shared my experience as an Encounter to Excellent participant Coordinated student volunteers for set-up Encouraged students to participate in E.T.E program Delivered campus tours in Spanish/English Greeted and signed-in students Assisted with New Student Orientation set-up for In-coming freshman and transfer students.
  • Assisted with on campus tour guides and ice-breaker activities.
Education
Bachelor of Science: Business Administration Marketing/Management Digital Graphics Fall 2014
California State University Carson, CA
Business Administration Marketing/Management Digital Graphics
Certificate of Achievement, Encounter to Excellence Program: April 2012
CSUDH College of Arts and Humanities Dean's
Presidential Award for Outstanding Student Organization (AMA) April 2013 CSUDH Presidential Award for Outstanding Student Organization(AMA) April 2012 High Academic Honors, Encounter to Excellence Program May 2012 CSUDH Presidential Award for Outstanding Student Organization(ENGAGE)
Interests
AMA 35th Annual International Collegiate Conference, New Orleans March 2014 Passport to Leadership Program May 2013
Languages
Fluent speaker and writer in English and Spanish
Additional Information
  • AWARDS AND HONORS: AMA 35th Annual International Collegiate Conference, New Orleans March 2014 Passport to Leadership Program May 2013
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Job-winning Tour Guide resume

Taylor Wallace
Professional Summary
Fun and charismatic TM/PM possessing 15 years of experience in the music industry, as well as advanced understanding of concert and tour production. Personable and friendly with superb negotiation and leadership skills. I work hard to communicate effectively with the entire team, so everyone can focus on their jobs and we can all enjoy the journey that we signed up for.
Skills
  • Tour and production advance
  • Backline Tech
  • Accounting and settlement
  • Clean passport with no border issues
  • Excellent driving record
  • Master Tour Proficient
  • At Venu Proficient 
  • Personnel management
Work History
Production Manager / Stage Manager 05/2016 to 01/2017
AEG Live Denver, CO
As the Production Manager, my duty was to oversee all elements of production for my shows at all the AEG venues in Denver. This included managing the in-house production team and setting a plan in motion to execute the show as per the agreed terms in the contract. By adhering to the budget and ensuring all costs were being tracked and monitored.
  • Liaison between venue and artist to ensure all production needs are met and the contract is being adhered to.
  • Work with talent buyer and artist to work out show schedule.
  • Work closely with the venue to make sure everything is in working order and that all the show needs are being addressed and met.
  • Responsible for solving any production issues that may arise at any given point in the show timeliness.
  • Develop and foster relationships with artist, tour crew, artist management, venues and other important personnel to ensure streamlined communication and successful execution of each show on tour.
  • Oversee the load in and load out of the show from artists, vendors and all that apply. In addition to managing production crew by interfacing and making production arrangements with local labor vendors, creating production crew schedules, diffusing employee relation situations and conflict resolution, review, approve and submit payroll for production staff.



Tour Manager / Production Manager / Backline Tech 10/2015 to Current
Girzfolk (Capitol Records) Los Angeles, CA
As a Tour Manager, my job is to deliver the band and crew to each city in an organized and cost-effective way. Dealing with different personalities and the ever-changing moods on the road comes naturally to me. My calm demeanor and years of experience help me to lead by example and instill trust in my artist and their representatives.
  • Ensure successful execution of concerts and festivals for multiple US and Canadian tours and fly dates. Both as a support act and headline tours. (800-2k cap rooms/300-800 cap rooms)
  • Manage financial reports and documents, including road reports, show and merchandise settlements and band and crew payments
  • Handle all backline set up and tear down, general equipment maintenance and stand side stage to help with guitar changes, tuning and problem-solving.


Event Manager 05/2015 to 01/2017
Red Rocks Amphitheater Morrison, CO
As the Event Manager, it was my duty to ensure the safety and integrityof one of the most famous music venues in the world. With over 200 shows under my belt, working with some of the biggest names in music, I developed a keen sense of what it takes to make a show successful, how to identify and solve problems and how to lead a very large team in creating a special and safe environment for everyone involved.
  • Manage 120 event staff, including Ushers, Roam Teams, Back Stage Staff, Security and Supervisors during the busy concert season
  • Coordinate show advances and security meetings with promoters and tour managers, to ensure a successfull, safe and timely event
  • Responsible for crowd management and control with venue capacities up to 10,000 attendees, while answering emergency calls and helping to resolve problem situations throughout the venue
  • Serve as security liaison to promoters and clients, while working with emergency personnel, including paramedics, police, park rangers and fire department
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Top Tour Guide skills

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Experienced Tour Guide resume

Sierra N. Baker
Professional Summary
Hard working responsible research assistant who is a team player; gets along well with others; and completes assignments within stated deadlines.
Skills
  • Proofreading/Editing Skills
  • ​Excellent Written/Verbal Communication Ability
  • Ability to use Distiller for Duplicate Detection
  • Proficient in Microsoft Word, PowerPoint, Excel, and Outlook
  • Data Storage and Retrieval
Work History
English Tutor Cambly English Tutors Online - Atlanta, GA 03/2016 - Current
  • Educate 5 or more students per week in the basics of English grammar and conversational speaking. 
  • Design and implement learning activities that emphasize vocabulary, pronunciation, and reading comprehension.
  • Provide one-on-one attention to each student while maintaining overall focus on the entire group.
  • Proofread homework assignments and correct errors; provide coaching for practice with reading.

Recruiter American Cancer Society ACS - Atlanta, GA 06/2015 - 10/2015
  • Publicized the Breast cancer walks/runs to various groups/individuals encouraging them to attend.
  • Made contact with people on an ongoing basis to keep the cause of support for breast cancer victims at the forefront.
  • Provided good customer service by serving as an attentive listening ear for individuals fighting breast cancer.

Research Assistant Fellow Oak Ridge Institute for Science and Education ORISE - Atlanta, GA 11/2009 - 03/2013
  • Performed quick and efficient data retrieval, data updates, and records updates for the Mental Health Systematic Review.
  • Processed papers through Doc Express in a timely manner.
  • Collaborated with colleagues in updating information on the American Journal of Preventive Medicine.

Tour Guide Leesburg Heritage Society and Museum - Leesburg, FL 09/2008 - 04/2009
  • Welcomed and registered visitors and escorted individuals and groups on sightseeing tours through places of interest, such as historical artifact displays, and art galleries.
  • Monitored visitors' activities to ensure compliance with the establishment's tour regulations and safety practices.

Work Study - Library Assistant Beacon College Library - Leesburg, FL 01/2006 - 05/2009
  • Received, scanned, and processed new acquisitions for the library.
  • Located requested books on the shelves and in the library database.
  • Checked out books for students and faculty.
  • Returned books to circulation.
  • Answered patrons' questions and provided customer service assistance.

 

 


Civic and Community Involvement

CIVIC & COMMUNITY INVOLVEMENT ·        

Literacy Action (Volunteer) City of Atlanta 2014 - 2014         

Breman Museum (Volunteer)          City of Atlanta                 2014 – 2014         

Habitat for Humanity                       City of Leesburg             2007 – 2007         

Tri-Mu Sorority                               Beacon College               2006 – 2009          

Gamma Beta Phi                             Beacon College               2006 – 2009  

Education
Bachelor of Arts: Liberal Studies Psychology Beacon College - Leesburg, Florida
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