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Professional Summary

Dedicated leader and team member with high attention to detail and strong organizational skills. Capable of handling multiple projects simultaneously with a high degree of quality and accuracy.

Work History
Quality Coordinator / / GE Aviation - Terre Haute, IN / 10.2019 - Current
  • Developed educational materials used to train staff on QA standards.
  • Assisted with quality control audits.
  • Established and tracked quality department goals and objectives.
  • Tracked quality issues with external customers, suppliers and internal plant operations.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Applied coaching techniques and tools to support managers and team members in improving performance.
  • Recorded, analyzed and distributed statistical information.
  • Inspected products and worker progress throughout production.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
Assistant Project Manager / / Pilot Travel Centers LLC, Construction Division - Marshall, IL / 03.2019 - 10.2019
  • Identified and resolved unauthorized, unsafe or ineffective practices by inspecting project areas regularly
  • Conducted ongoing contractor evaluations to assess quality, timeliness and compliance of deliveries, maintaining tight cost controls and maximizing business operational efficiency
  • Utilized cross-functional approach to problem solving
  • Evaluated upcoming project plans to forecast expected resource needs
  • Documented daily project progression and completed safety reports
  • Met with senior management to determine needs and develop roadmaps
  • Achieved under-budget and on-time project management to adhere to project goals
  • Implemented and maintained high standards of quality in all areas
  • Monitored team performance to assess training requirements and areas in need of improvement
  • Completed bid lists for upcoming projects
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications
  • Closely collaborated with project members to identify and quickly address problems
  • Studied blueprints and design specs to uphold best-in-class knowledge
  • Examined building products for defects or issues, reported problems quickly and maintained high levels of accuracy
  • Performed visual inspections and non-destructive tests where appropriate
  • Increased productivity by 25% and decreased downtime by 20%
Veterinary Technician / / Four Loving Paws Veterinary Services - Brazil, IN / 11.2018 - 03.2019
  • Integrated new process improvement efforts by developing a pre-operative process for easing the flow of surgery schedule. 
  • Organized, scheduled, and lead operations based on priority and duration. 
  • Assisted veterinarian with wound treatment, administration of vaccines and operations.
  • Processed financial transactions for clients.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Designed and created client education materials and marketing materials for hospital services.
  • Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management. 
  • Supported clinic operations, including mentoring vet techs, managing finances, and coordinating schedules and appointments.
Office Assistant / / P J Trucking Inc - West Terre Haute, Indiana, United States / 02.2014 - 03.2016
  • Organized waste management processes by integrating a system into daily tasks to properly dispose of recyclable materials
  • Managed office supplies, vendors, organization and upkeep
  • Routed deliveries and courier services
  • Compiled training documents and distributed to employees
  • Compiled company information and related material and distributed it to candidates
  • Created and maintained spreadsheets and developed administrative and logistical reports
Administrative Assistant / / Advocating Health & Quality Correctional Care / 02.2013 - 03.2015
  • Managed external contacts for CEO and kept track of periodic communication needed for priority contacts
  • Created expense reports, budgets and filing systems
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events
  • Greeted visitors entering the office, determined the nature and purpose of visit and directed them to the appropriate destination
  • Processed incoming and outgoing documents
  • Frequently used word processing, spreadsheet, database and presentation software
  • Compiled company information and related material and distributed it to candidates
  • Provided clerical and administrative support
  • Maintained compliance with state and federal regulations
University of Louisville - Louisville, KY / 05.2019 Bachelor of Science: Organizational Leadership
  • Cum Laude graduate
  • Minor in Leadership and Development
Six Sigma & Lean Training / 2019 In Progress: Yellow Belt
Saint Mary Of The Woods College - St. Mary's, Indiana Bachelor of Science: Business Management
  • Coursework in Business Administration, Communications, Accounting, Strategic Sales and Retail Marketing.
  • Transferred to University of Louisville
  • Time management
  • Effective communication
  • Deadline-oriented
  • Complex problem solving
  • Microsoft Office
  • Organization
  • Strategic Planning
  • Assessment and diagnosis
  • Customer Service
  • Workplace Compliance
  • Inspection protocols
  • Leadership
  • SAP Concur knowledge
  • Advanced PlanGrid knowledge
  • Defect monitoring
  • Blueprint reading
  • Quality Inspection
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Professional Summary
Extraordinary leader and problem solver looking to transition from a successful career in the military to the customer service industry. Calm under pressure with superior time management and conflict resolution skills.
  • Exceptional communication skills
  • Trained in security
  • Organized
  • Secret Security Clearance
  • Critical thinking
  • Effective leader
  • Efficient multi-tasker
    • Critical thinking
    • Effective leader
    • Efficient multi-tasker
    • Unix/Linux configuration
      • Calibration
      • Technical Support
      • Creative problem solver
      • Quick learCreative problem solver
      • Creative problem solver
    • Quick learner
    • Customer Oriented
  • Creative problem solver
  • Quick Learner
  • Customer Oriented 
  • Technical Support/Troubleshooting
Work History
U.S. Navy Electronic's Technician | January 2014 - Current
  • Identified and corrected performance issues, troubleshooting.
  • Ensured proper release and maintenance of all systems.
  • Entered commands and observed system function to verify correct operations and detect errors, specifically trained in Linux.
  • Ensured proper installation of cables, operating systems and software.
  • Held a leadership role as a 3rd Class Petty Officer.

Elizabethtown Animal Hospital Veterinary Assistant | Elizabethtown, KY | February 2011 - February 2013

  •  Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Maintained physical and computer-based filing systems.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Routinely answered customer questions regarding merchandise and pricing.

High School Diploma Elizabeth town High School Elizabethtown, KY | 2011
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Professional Summary
As an experienced veterinary assistant, I would like to use my skills and knowledge gain from working in the animal care industry to enhance the quality of services provided to the domestic and stray animals. 
  • Ability to work under pressure.
  • Self-motivation 
  • Communication
  • Bilingual 
  • Willing to try new things
  • Fast learner

  • Nail trimming
  • Anal sac expression
  • Feline cat bag restraint
  • Intravenous injection
  • Oral and topical medication administration
  • Inhalant anesthesia
  • General anesthesia monitoring
  • Heartworm diagnostic testing 
  • Thoracic and abdominal radiograph
Work History
February 2016-April 2017 Veterinary assistant Half Moon Bay Veterinary hospital | Half moon bay
  • Assisted veterinarian during medical and surgical procedures.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Administered oral or topical medications to boarding patients as specified by veterinarian in animal's medical record.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Implanted subcutaneous identification microchips into animals.
  • Worked with idexx laboratory equipment to perform all laboratory test including CBC's, Chemistry panels, urinalysis, thyroid, and heartworm testing.
  • Restrained animals of all types for examinations, vaccinations, blood draws, catheterization, intubation, anesthetic induction and x-rays. 
  • Blood drawing and placing IV catheters. 
August 2014-December 2016 Pet sitter Coastside Pets | Half Moon Bay
  • Cleaned animal enclosures and performed minor maintenance.
  • Fed, walked and cared for three dogs while their owners were out of town.
  • Over 3 years experience in handling animals and pets.
  • Responsible for entering people's homes and ensuring the proper care of their pets. 
  • Trusted with providing animals the proper medication for their individual needs.
  • Provided food, clean water, and walking pets at scheduled times.
  • Cleaned kennels, animal holding areas, examination and operating rooms, and animal loading/unloading facilities.
  • Bathed, trimmed and provided other grooming services for domestic pets.
November 2013-March 2015 Shift Lead Manager | Peet's Coffee | Half Moon Bay, California, United States
  • Made and served 100 café beverages per day with speed, quality and consistency.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Conducted successful cash audits at the end of each shift.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Prioritized drink requests while managing interruptions.
2012 High School Diploma: Half Moon Bay High School Half Moon Bay
Current High School Diploma: Foothill College Los Altos Currently enrolled and will be certified as a veterinary assistant by the end of summer. 
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Professional Summary
I am truly looking forward to beginning my professional journey at home, here in Reno, after having completed my Veterinary Technology program with Carrington College in California last year and then passing the national board exam (VTNE).  Providing service in the field of veterinary medicine has been a lifelong love and ambition for me, and I appreciate all its various aspects, challenges, and rewards.  I am a responsible, astute, and respectful person who learns quickly and enjoys working with and learning alongside others who share my passion in providing precise and loving care for companion animal patients.
  • Phlebotomy
  • Cardiac monitors and emergency equipment
  • Anesthetic machine 
  • Orthopedic splints
  • Lab equipment operation
  • Chemical solution preparation
  • Using a centrifuge
  • Monitoring patient progress
  • Urine sample collection,urinalysis, and cystocentesis
  • Anal sac expression
  • Ear sample collection
  • Nail trimming
  • Injections SQ, IV, IM
  • Oral and topical medication administration
  • Punctual, organized, and detail-oriented 
  • Excellent communication skills 
  • Works very well with others, as well as independently when needed
  • Analytical thinker
  • Polite, professional, personable, and articulate 
Work History
Veterinary Technician Assistant Bishop Ranch Veterinary Center and Urgent Care - 2000 Bishop Dr. San Ramon, CA 94583 06/2016 - 10/2016

As part of a large team in a busy, fast-paced hospital, I was given many responsibilities assisting the veterinarians and RVTs with any and all outpatient treatment and in-hospital nursing care for a diverse patient base.  The following tasks were performed daily.

  • Obtained and prepared specimens for both in-house and outside laboratory analysis.
  • Positioned patients for, and acquired radiographs ordered by veterinarians.
  • Attended to recovering patients in the hospital ward, logging all care administered and status of patients in hospital records.
  • Cleaned, sterilized, and diligently packaged surgical hospital equipment, operating the ultrasonic and autoclave machines.
  • Educated clients and guardians on post-surgical instructions, including suture and bandage maintenance, nutrition, and care.
  • Provided information and explanation of SIG instructions prescribed by veterinarians for patients from a vast array of pharmaceutical and phytoceutical products sent from the in-house pharmacy.
  • Provided outpatient care ordered and hygiene, including vaccinations prescribed.
Veterinary Technician Assistant and Student Extern Bollinger Canyon Animal Hospital - 400 Montgomery St. San Ramon, CA 94583 10/2016 - 02/2017

    I was fortunate to carry out my school program externship here, in a smaller, more focalized clinic, learning all aspects of patient care and client communication.

  • Interviewed clients to determine reason for visit and documented concerns.
  • Maintained accurate pharmacy records and controlled drug, anesthesia, fecal, and heartworm test logs.
  • Assisted veterinarian during medical and surgical procedures.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Administer medications, vaccines, and treatments as instructed by veterinarian.
  • Induced anesthesia by inhalation or intravenous, intramuscular, or subcutaneous injection.
  • Administered prescribed injectable controlled substances, tranquilizers, sedatives, and injectable or inhalant anesthetics.
  • Assisted veterinarian during surgical procedures by creating and maintaining unobstructive surgical fields and passing instruments.
  • Positioned animals for diagnostic imaging such as x-rays.
  • Implanted subcutaneous identification microchips into animals.

Associate of Science: Veterinary Technician Carrington College California - 380 Civic Dr. #300 Pleasant Hill, CA 94523 2017
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Self starting, highly motivated, goal oriented person

  • Accountability
  • Management Process
  • Ability to succeed in time sensitive environment
  • Social Interaction
  • Work Ethic
  • Critical Thinking
  • Attention to detail
  • Create a successful work enviroment
Head of Auditing and Inventory Management
Kingwood, TX
Alspaughs Ace Hardware/ Nov 2012 to Current
I audited product lines through sales against invoices an purchase orders for three stores. I order twice a week for the stores catching the things that have been missed by our computer systems.  I also input data and create reports for:
1. Negtive On Hand
2. Date of Last Sale
3. Date of Last Recp
4. Last Physical Inventory
5. Max and Minimum Order Points
6. Committed Quanities
7. Sales History
I also have 10 cashiers that report directly to me.  I have the responsibility of hiring and training the replacements for the cashiers.​
Veterinary Assistant
Kingwood, TX
NorthPark Veterinary Hospital/ Aug 2007 to Aug 2009 I was a surgical nurse for this hospital and I also had overall inventory control of prescription drugs.
Team Leader
Kingwood, TX
EnviroCraze LLC/ Mar 2004 to Aug 2007 I managed a team that set up environmental protection zones for new construction sites in compliance with EPA laws and guidelines.
Education and Training
Bachelor of Science: Biology Sam Houston State University 2002 Huntsville , TX, USA
High School Diploma Nolan Catholic High School 1998 Fort Worth , TX, USA