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Professional Summary
Highly organized and detail-oriented individual with more than 30 years experience in patient accounting and third party billing. Talented administrative professional with background in accounting and finance. Extensive knowledge of AR/AP, Microsoft Excel and Quick-books software.
  • Professional phone etiquette
  • Excellent communication skills
  • Database management
  • Articulate and well-spoken
  • Customer service-oriented
  • Flexible
  • Excellent planner and coordinator
  • Works well under pressure
  • Team building
  • Compensation and benefits
  • Accounting familiarity
  • Employee training and development
Work History
Coordinator, 01/2006 to 01/2012
Rehabilitation Institute of Michigan Detroit, MI
  • Handle follow up on all secondary and primary insurance payers: Medicare, Medicare Advantage, Medicaid, HMO, Workers Comp, Auto, inpatient and outpatient claims, netting and APC.
  • Developed strong insurance verifications skills and thorough knowledge of third party regulations for facility billing Create and implement policies and procedures to improve accuracy between registration and follow-up staff and work collaboratively with registration staff to accomplish departmental goals Facilitate regulate department staff meetings and conduct registration in-service training classes Functioned as a trainer for "The RIM Way Cultural Blue Print Workshop" 2011 Provide feedback to management and staff regarding recurring errors and needed changes, ensuring bills are process and reimburse in a timely manner according to billing procedures and third party regulations.
  • Established specific guidelines to ensure monthly departmental goals.
  • Analyze insurance denials reports.
  • Prepare and present.
Patient Accounting Coordinator, 01/2001 to 01/2006
Detroit Medical Center Harper Hospital, Detroit, MI
  • Follow-up, initial billing on Medicare, Commercial Insurance, PPOM, Medicaid, HMO, Blue Cross, Auto.
  • Insurance and DMC Care.
  • Medicare ESRD, Inpatient and Outpatient, Primary and secondary claims.
  • Worked on special project as needed, research on credit balance, and cash posting.
Lead Follow Up Representative, 01/1997 to 01/2001
Children's Hospital Detroit MI
  • Processed commercial insurance, Blue Cross, Medicare, ESRD, HMO, Credit and Collections, Customer Services,.
  • Utilization Review, Auto Accidents Claims, and Cash Posting.
Coordinator, 01/1991 to 01/2001
Detroit Medical Center Children's Hospital
  • Patient Accounting Follow Up Children's Hospital Detroit MI.
  • Provides leadership for patient accounting operations, functioned as a resource person to 10-15 staff member, coordinated scheduling, training and monitoring work flow.
Medicaid Eligibility Representative, 03/2012 to Current
Detroit Medical Center Sinai Grace Hospital
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Managed collections claims for unpaid bills against the estates of debtors.
  • Interacted with providers and other medical professionals regarding billing and documentation policies, procedures and regulations.
  • Precisely evaluated and verified benefits and Medicaid eligibility.
  • Evaluated patients' financial status and established appropriate payment plans.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Prepared billing correspondence and maintained database to organize billing information.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Maintained strict patient and physician confidentiality.
Bachelor of Arts: May 2012
Marygrove College - Detroit, MI
School at Work Rehabilitation of Michigan - Certificate Seminars for Medicare, Web Denis and HAP:
This resume is created in 7 minutes.
Professional Summary
Meticulous Customer Service Associate, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Retail, Marketing, and Accounting.
  • Self-motivated
  • Strong verbal communication
  • Extremely organized
  • Data management
  • Budgeting and finance
  • Team leadership
  • Team liaison
  • Staff development
Work History
Customer Service Associate, Current
Publix Super Market at Whitehall Commons Charlotte, NC
  • Preform all cash & credit card transactions
  • Monitor Self-Checkout Registers 
  • Clean & organize cash register area
  • Restock grocery items when needed
Accounting Coordinator, 08/2015 to 02/2016
Coldwell Banker Commercial NRT Maitland, FL
  • Code & Deposit checks for all Homeowners Associations & Commercial Properties.
  • Create & Mail all Monthly, Quarterly, & Annual Invoices & Statements.
  • Preform all Updates, Renewals, & Terminations of leases of all tenants.
  • Create & Enter all Estoppels for Homeowners Associations.
  • Proficient in Yardi Voyager Software & Microsoft Office.
Research Analyst, 12/2014 to 02/2016
Coldwell Banker Commercial NRT Maitland, FL
  • Build City, County, & Statewide property databases for agents to help increase potential listings & closings.
  • Create & maintain all forms of social media for all agents.
  • Train agents on CoStar, Real Capital Analytics, & Loopnet software.
  • Build & maintain websites for agents.
  • Create Marketing material or Power Point presentations for a potential listing.
Merchandise Associate, 04/2013 to 03/2015
Walt Disney World Resort Orlando, FL
  • Worked at multiple on and off-property locations assisting staff with all store functions including balancing register, closing facilities and related operational tasks.
  • Recorded daily revenue for merchandise shops and handled all cash and credit card transactions.
  • Led sales efforts of all merchandise including theme park tickets and other stocked goods.
Assistant Supervisor, 08/2012 to 04/2013
Busch Gardens Tampa, FL
  • Created break sheets and weekly schedules for part-time and seasonal staff.
  • Monitored and updated Income Statement for merchandise shops.
  • Calculated and recorded daily revenue for merchandise shops.
  • Assisted with validation of annual inventory audit for merchandise shops.
  • Administered tasks and projects to in-store staff members to enhance the overall performance and production of merchandise sales.
Assistant Supervisor, 04/2010 to 08/2012
Sea World Orlando, FL
  • Calculated and recorded total daily revenue for merchandise shops.
  • Placed merchandise orders accordingly to maximize inventory of merchandise shops.
  • Performed daily revenue audits on cashiers.
Master of Science Degree: Entertainment Business, April 2009
Perfect Attendance Award
Bachelor of Science Degree: Music Business, March 2008
Full Sail University - Winter Park, FL
Associate of Science Degree: Recording Arts, April 2007
Full Sail University - Winter Park, FL
This resume is created in 7 minutes.

Committed and highly motivated Staff Accountant with exceptional organization and decision making skills. Successful at managing multiple projects and consistently meeting deadlines. Experienced in a wide range of accounting procedures including payroll, reconciliation of accounts, end cycle closing, accounts payable and receivable using GAAP.

  • Client-Focused
  • Meticulous attention to detail
  • Self-starter
  • Strong communication skills
  • Critical thinking
  • Quick learner
  • MS Office Suites
  • QuickBooks / Oracle
  • Payroll
  • General ledger accounting
  • AP/AR
  • Financial reporting
  • Knowledge of financial statements
  • GAAP Accounting
Senior Staff Accountant / CSG Holdings, LLC - Austin, TX 08/2019 - 04/2020
  • Managed accounting department staff members and workload.
  • Devised, implemented and enforced effective accounting systems.
  • Completed updates to general ledger by adding latest entries and reviewing transactions entered by staff.
  • Trained new employees on accounting principles and company procedures.
  • Developed staff expense and reimbursement tracker to reduce user errors and increase reporting accuracy.
  • Aided other departments in identification and resolution of tax-related issues.
  • Reviewed and reconciled discrepancies in accounts and financial documentation.
  • Investigated and resolved billing issues to maximize cash flow and minimize liabilities.
  • Oversaw full accounting cycle and prepared applicable financial statements.
Staff Accountant / Boost Equity - Austin , Tx 08/2018 - 06/2019
  • Prepare consolidated internal and external financial statements by analyzing information from the general ledger system and department head
  • Maintain and balance an automated consolidation system
  • Analyze and verify information by creating spreadsheet reports
  • Prepare general ledger entries by maintaining and recording and files
  • Prepare payments by accruing expenses and assigning account numbers when needed
  • Request disbursements and reconcile accounts
  • Analyze current procedures and recommend changes to develop and implement best practice accounting procedures
Accounting Coordinator / Business Air - Denton, TX 04/2017 - 03/2018
  • Performed all accounts payable functions including auditing and processing payments.
  • Managed accounting operations, end of month closing, account reporting and reconciliations.
  • Reconciled all expenses and accounts, including company credit cards and expense accounts.
  • Balanced reports and batch summaries to submit for approval.
  • Communicated with vendors and clients to facilitate timely payments.
  • Processed all payroll entries and reports for employees. 
  • Eliminated billing inaccuracies by reconciling maintenance billing accounts monthly.
Bookkeeper / Alki Wellness Center - Santa Barbara, CA 12/2015 - 01/2017
  • Maintained accounts receivable documentation electronically and on paper.
  • Conducted month-end balance sheet reviews and reconciled any variances.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Processed journal entries, online transfers and payments.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Changed employee tax status and withholding information as necessary.
  • Calculated accurate wages, including overtime, salary increases and bonuses.
Education and Training
University of California, Santa Barbara - Santa Barbara, CA BBA: Accounting
Santa Barbara City College - - Santa Barbara, CA, United States Associate of Arts: Business
  • Advanced Accounting, Data Entry, Ms Office Suites, Quickbooks on-line and desktop, Payroll, AR/AP, Account Reconciliation, Inventory
  • Strong Interpersonal Skills, Organized, Detail Oriented, Creative Problem Solving, Active Learning, Team Player
This resume is created in 7 minutes.
Professional Summary

Recent graduate looking for a position as a phlebotomy technician in a facility where I can apply my knowledge and experience, while being offered an opportunity for professional growth and advancement.

  • Venipuncture
  • Straight sticks
  • Butterflies
  • Syringe draws
  • Adult, child, infant CPR/AED certified
  • Patient-focused care
  • Outstanding Customer Service
  • Medical terminology
  • Proficient computer skills
  • EKG Administration


  • Safety and Infection control
  • Vital signs
  • Efficient and reliable team player
  • Special collection procedures
  • Professional bedside manner
  • HIPPA compliant
  • Adaptable
  • Compassionate


Work History
Accounting Coordinator , 03/2014 to Current
Bliss World LLC New York, NY


Assistant Site Supervisor , 10/2013 to 08/2014
Seymour-Oxford Nursery Childcare Association Seymour, Connecticut


Summer Group Supervisor , 06/2013 to 08/2013
Seymour Oxford Nursery Childcare Associatin Seymour, Connecticut


Program Assistant , 09/2009 to 06/2013
Seymour Oxford Nursery Childcare Association Seymour, Connecticut


Phlebotomy Program: National Phlebotomy Certification, September 2014
Griffin Hospital School of Allied Health Careers - Derby, Connecticut
  • 40 hour clinical externship Griffin Hospital Outpatient Laboratory
  • 75+ successfull venipunctures
Associate of Science : Behavioral Science , January 2011
Naugatuck Valley Community College - Waterbury , Connecticut
725 Chase Parkway Waterbury Connecticut : Naugatuck Valley Community College -


  • Certified Phlebotomist-National Healthcareer Association-Expiration Date 08/2016 Certification #K7W4D7K6
  • Heart Saver CPR/AED Certification adults, children and Infants