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Professional Summary

Exceptional and self-motivated Project Manager offering expertise in project planning and development. More than 4 years experience managing multi-million dollar projects and directing change management initiatives requiring fast-paced execution. Offers an in-depth understanding of project lifecycles and project development methodologies.

  • Proficient in AutoCAD, MS Project, Primavera 6, Oracle, SAP and Vertex Series
  • Ability to assess risks and execute decisions while working under a deadline
  • Excellent written and oral communication skills
  • Multi-operations management
  • Ability to prioritize changing work demands and learn quickly
  • Strong leaderships skills with the ability to support team members
Work History
Project Coordinator, 01/2014 to Current
GT Insulation & More Houston, TX
  • Manage full project scope, timelines and budgets for small commercial and residential construction projects of up to $4M
  • Consult with clients to determine project cost and prepare/submit bids
  • Define clear targets and objectives and communicate them to other team members
  • Supervise subcontractors and work trades on a variety of insulation, construction, remodel, and demolition projects
  • Directed all phases of construction efforts for various projects including: remodel of a major office building ($4M), a private school ($3M) and numerous small home renovations ($60K)   
  • Successfully negotiate with contractors, vendors, and suppliers to reduce materials and equipment costs by 15%

Sales Tax Accountant, 10/2015 to 01/2017
Distribution Now Houston, TX
  • Prepared an average of 150 monthly sales tax returns in compliance with strict standards
  • Assisted approximately 200 branches in applying and renewing business licenses, sales tax licenses and various other excise tax licenses 
  • Collaborated with the credit department to resolve customer disputes on tax rates and approve sales tax adjustments
  • Gathered data for sales tax audits through financial research and downloads and successfully reduce sales tax liability by 20%
  • Articulated audit findings, risks and detailed recommendations to upper management
  • Resolved state and local sales tax notices
  • Maintained and updated DNOW tax certificates and Form W-9 requests

Project Manager Assistant , 06/2014 to 02/2015
GE Oil & Gas Houston, TX
  • Developed reports to facilitate project evaluation and process improvement
  • Supported Project Manager and team by effectively communicating information and updates through project, team and client
  • Partnered with the sales department to evaluate the effect of changes to scope or timeline on project costs and revenue
  • Prepared correspondence reports and presentations and provided follow-up for verbal and written communications
  • Defined and organized projects and establish project scope and timeline
  • Developed risk management plan to ensure team members understood their assigned action items and met the required due dates
  • Maintained and reviewed the project folder in a public network location with appropriate project management documents including: Project Definition Document/Scope Statement, Action Item Log and any other necessary documentation required for project tracking

Billing Analyst, 12/2012 to 05/2014
GE Oil & Gas (Adecco) Houston, TX
  • Performed regular risk assessments and created monthly custom reports to identify chronically late paying customers for management
  • Conducted monthly reviews on invoices and reconciling differences to ensure collection from customers
  • Referred purchase orders when preparing invoices and ensured correct pricing at the appropriate project milestones to the finance department
  • Provided invoice and supporting documentation as necessary in response to internal/external audits and litigation
  • Actively participated and supported special projects throughout the year
Bachelor of Science: Business; Concentration in Project Management, 2016
University of Phoenix - Houston, TX
This resume is created in 7 minutes.
Professional Summary
Trustworthy Billing Analyst with over 8 years in financial statement preparation and general ledger activity.  Detail-oriented Billing Analyst who consistently exhibits sound judgment when scrutinizing complex financial documents.
  • Quicken
  • Zuora
  • Sedona
  • Advanced bookkeeping skills
  • Cash flow analysis
  • Strong communication skills
  • Accounting Systems
  • Invoice Distribution
  • Sage Platinum
  • Salesforce
  • Invoice coding familiarity
  • Financial reporting specialist
  • Superior attention to detail
  • Intuit QuickBooks specialist
  • Billing Inquiries
  • Billing
  • Work History
    Medical Guardian LLC Billing Analyst | Philadelphia, Pa | March 2014 - October 2016

    Trained and serve as primary go to billing specialist company wide

    Process all orders including new orders and swaps as well as parts requests

    Qualify customers financially for our line of products as well as affordability

    Assist coworkers with financial issues and problem solving.

    Primary liaison between management and customers

    Process all cancellations and refunds of accounts

    Accu Staffing Solutions Warehouse worker | Cherry Hill, NJ | August 2012 - January 2014


    Scanning product  

    Stacking Skid/Pallets   

    Responsible for replacement orders  

    Contacted mortgage holders for potential mortgage restructuring 

    Fox Rehabilitation Customer Care Coordinator | Cherry Hill, NJ | March 2010 - September 2011

    Verified insurance to make sure patients were qualified financially.

    Trained and served as primary “go to” troubleshooter on any patient related issues.

    Oversaw the timely and accurate processing of invoices, insurance info, payments & transactions.

    Consistently maintained accuracy in calculating figures and amounts such as discounts, interest, commissions, proportions & percentages.

    Diploma for Personal Training and Basic Nutrition Fitness and Nutrition National Personal Training Institute Philadelphia, Pa | 2016
    Bachelor of Science Business Administration University of Bridgeport Bridgeport, CT | 2006
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    Professional Summary
    Motivated Recovery/Accounts Manager specializing in medical and governmental recovery with history of reducing delinquency and improving collection efforts. Highly effective at process improvement, team building and documentation. Negotiates peaceful resolutions of all claims with an emphasis on fairness and thoroughness. Organized and detail-oriented auditor dedicated to improving efficiency, productivity and profitability through continuous process improvement. Analytical thinker skilled at developing innovative solutions to complex problems.
    • Microsoft Office Proficiency
    • HIPAA
    • Reporting requirements
    • Technical skills: GE Centricity; Salesforce; OnBase; ScandALL Pro; and MicroStrategy
    • Regulatory compliance
    • Strategic decision making
    • Data analysis
    • Familiar with fraud statutes
    • Skilled multi-tasker
    Work History
    Managed Care Specialist, Current
    Schumacher Clinical Partners Lafayette, La
    • Synthesize data into comprehensive quarterly written reports for management.
    • Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records.
    • Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
    • Develop and ensure systematic and fully integrated billing and collections processes for securing and analyzing information concerning third party coverage.
    • Train new staff members in the detection of external and internal fraud.
    • Review field inspections and coordinate all insurance claim audits.
    Hospital Billing Analyst, 01/2014 to 01/2017
    The Schumacher Group of Louisiana Lafayette, LA
    • Proactively resolved any refund request issues by seeking out and reconciling unapplied cash.
    • Process all incoming correspondence requesting overpayment/rejections.
    • Verify appropriate adjustments posted to each account and the accuracy of all posted adjustments on the account prior to initiating a refund.
    • Assist with the oversight of Hospital Medicine and ED governmental audit contractor functions, including Recovery Audit Contractor (RAC), PREPAY and CERT program activities.
    Governmental Audit Specialist, 01/2013 to 01/2013
    The Schumacher Group of Louisiana Lafayette, LA
    • Assist with the oversight of Motor Vehicle Accident and workers compensation claims, ED and HM governmental audit contractor functions.
    • Assist with tracking and maintaining status of governmental audit contractor functions.
    • Maintain open and effective communication with entity governmental audit contractors and contracts.
    • Balance governmental reports, remittance amounts and retractions.
    • Create and update policy and procedure manuals.
    • Manage conference room bookings.
    • Maintain inventory of supply closets, order office supplies and restock.
    Billing Specialist II, 01/2011 to 01/2013
    Acadian Ambulance Lafayette, LA
    • Audit claims to determine acceptance or denial.
    • Correct and identify billing errors and resubmit claims to insurance carriers via electronic clearinghouse, mail, or fax.
    • Research, appeal, and audit payment errors, low reimbursement and denials.
    • Verify and input correct ICD-10 after insurance rejection.
    • Preparation of refunds to insurance carriers or patients.
    • Run, analyze, and resolve aging reports for various insurance carriers.
    • Responsible for heavy volume and personal contact with customers through answering and referring incoming calls.
    • Update ACS Departmental employee flowchart monthly.
    • In addition, offer front desk support which includes, greet and direct clients and external staff, and offer assistance to appropriate personnel.
    Associates of Arts: Business Administration, University of Phoenix - Lafayette, LA
    Bachelors of Arts: Psychology, University of Louisiana at Lafayette - Lafayette, LA
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    Motivated, goal oriented, personable business professional with a college degree in Business Management. Background as an Administrative Assistant and Government Billing Analyst with extensive knowledge of accounting principles, processes and analysis. Thrive in deadline-driven environments. Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily adapt and adjust through changes.

    • Advanced accounting background
    • Account reconciliations
    • Invoice processing
    • SOW & General Contract Management
    • SOX Controls
    • PO Tracking
    • Expert in Local Government policies / regulations
    • Strong communication skills
    • Expert in customer relations
    • Superior research skills
    • Solution-oriented
    • Effective time management
    • Strong organizational skills
    • Strong PeopleSoft & Bullhorn knowledge
    APEX Systems Inc. Glen Allen, VA Government Billing Analyst 09/2013 to Current

    • Management of government customer accounts, including but not limited to invoicing, collections, Purchase Order tracking, customer service and working with client to resolve outstanding issues
    • Manage travel expenses & receipts through INTACT software
    • Manage total accounts receivable with an Aging in excess of 3.5m
    • Support liaison for field offices with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, etc.
    • Perform debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software.
    • Responsible for gathering the necessary data to assist Management with account specific decisions
    • Work with front office in making sure client is in compliance based on contractual agreements.
    • Work in client vendor management systems (VMS) for time and attendance / invoicing reporting.
    • Auditing account specific reports to ensure accurate billing and client specific information
    APEX Systems Inc. Glen Allen, VA Contractor Care Specialist 02/2013 to 09/2013
    • Ensure the lines of communication are constant between Contractor Community and Apex are open.
    • Ensure satisfaction of contractor experience with Apex, their local POC and their job/client.
    • Communicate any training offerings, programs, deadlines or time lines related to benefits or other offerings.
    • Act as an escalation point if needed by opening trouble tickets and communicating with the TR, AM, CAS, MD and or DM.
    • Answer any questions and/or resolve any concerns that can't be handled at the local level.
    • Act as a sounding board for any feedback/suggestions.
    • Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
    • Developed effective relationships with all call center departments through clear communication.
    • Contribute to Contractor Survey Feedback increasing each quarter.
    • Stayed up to date on changing benefits, policies, etc to effectively answer and assist the Contractor Community.
    • Proficiently able to switch and work effectively through multiple systems / applications (Bullhorn, Peoplesoft, Benefitsolver, etc.)
    • Assisted in training new hires (internal employees) coming into the Contractor Care Center.

    U.S. Army Garrison, FMWR Fort Lee, VA Administrative Assistant 11/2009 to 12/2012
    • Improved communication efficiency as primary liaison between departments (activities), clients and vendors.
    • Continuing to serve as the purchase requestor for contracts and BPA's needed in line with department requirements and CPMC projects. Developed sole source justifications and acquisition plans on an as needed basis. Collected supporting data and documentation in support of requisitions and create, track and maintain all files for contracts within the Sports & Recreation Division.
    • Ensured accuracy on the accounts receivable and payable accounts working directly with the local Financial Management Office, also by reviewing reports through Online View Reports (OLRV) and Data Query. In addition, was able to view all financial statements in the Financial Management Office Shared folder.
    • Worked very closely with Defense Financial Accounting Service (DFAS) to ensure correct coding clearing of accounts, balancing statements, etc.
    • Performed accounting duties including invoicing, cash application, researching charge backs, discrepancies, issuing credit memos, reconciliations and responding to customer requests for documentation.
    • Supported all managers / supervisors in balancing their Daily Activity Reports with making any necessary corrections or changes through the RECTRAC system and uploading them through the Electronic Data Management (EDM) System.
    • Responsible for handling large sums of money during special events and then entering into the RECTRAC system to balance with the deposit.
    • Assisted all GPC holders with regulatory guidance and Standard Operating Procedures (SOP). Advised of correct coding for their statements. Worked closely with the Billing officials / Division Chief to make sure each card holder's end of cycle reports accurate and in accordance with regulations.
    • Maintained an inventory on all resale items within Sports & Recreation through the RECTRAC system including adjustments for breakage or spoilage, assisted activities in conducting 100% physical inventories at the end of each month.
    U.S. Army Garrison, FMWR Fort Lee, VA Operations Assistant 05/2008 to 11/2009
    • Served as primary liaison between the Sports & Recreation Division and Northeast NAF Contracting Office as the Purchase Requestor. Determining suitable applicants for submitting requisitions. Analyze and work with contracting specialist on problem situations in preparation of awarding contracts, assists with setting up delivery schedules and amends requisitions as required. Works with potential clients on guidance and obligations prior to contract award. Conducting market research and surveys for new contractors to determine the most advantageous cost. Prepared within regulations options to renew current contracts for on-going contractors. Gained experience in writing Sole Source Justifications and Acquisition Planning.
    • RECTRAC Functional Administrator assisted Division Chief with reports for units and higher headquarters. Reviewed and processed all Daily Activity Reports for the activities within Sports & Recreation. Revamped the Leisure Travel Service portion with all new trans-codes, accounting codes and inventory items.
    • Assisted with all Installation Special Events including but not limited to 4th at the Fort, Oktoberfest, Grand Illumination, 10 Miler Runs.
    • Handled all administrative aspects for the Army 10 Miler Team, developed Travel orders and settlement vouchers for each team member and staff.
    • Coordinated all travel arrangements, orders and settlement vouchers for Division Chiefs, Managers and Employees to attend IMCOM Conference and any other approved trainings .
    • Supplied & updated calendar of events each week for Director.
    • Provided efficient customer service to clients, supervisors and employees
    Bachelor of Science: Business Management 2015 Ashworth College, Norcross, GA, United States

    Expected to graduate - Spring 2016

    Associate of Science: Business Management 2010 Ashworth college, Norcross, GA, United States

    Graduated with Honors - 3.75 GPA