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Keyes European Mercedes 1
Keyes Lexus 1
Keyes Toyota
Newbury Park High School
Colina Middle School
Westlake Hills Elementary
Westlake Elementary
Youth Sports Recreation and Travel Teams
Enthusiastic Administrative Assistant well-versed in interior design. Offering sophisticated taste and unique design style. Committed and motivated with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative.
Employee Management
Controller
Established employee benefits, training, payroll and hiring and termination procedures.
Managed accounting department. AP, AR, HR, Payroll, Taxes.
Trained new office personnel in policies, procedures, and office management software.
Administration
Performed administration tasks. Implemented company software and trained employees on its use.
Increased office organization by developing more efficient filing system and customer database protocols.
Resolved all workers compensation claims.
Answered as many as 60+ customer inquiries each day.
Successfully planned and executed corporate meetings, lunches and special events.
Created and maintained company website and managed all social media marketing campaigns.
Scheduling
Facilitated on-boarding of new employees by scheduling training, answering questions and processing paperwork.
Customer Service
Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Sales
Consistently exceeded monthly sales goals. Successfully managed and maintained key accounts by conducting superior inside and outside sales abilities. Established excellent customer retention with repeat purchases.
Realtor
Top Agent at Prudential Dinning Beard 2007-2010
Accumulated over $1,000,000 in sales within the first 12 months of operating as a part time real estate agent.
Customer Service and Sales May 1999 - July 2006
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