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Professional Profile

Senior payroll specialist, with solid technical knowledge, committed to delivering the highest level of payroll related services to clients and customers, in line with service level agreements and legal reporting obligations. Offers 18+ years of multi-state Australian payroll and compliance experience using a variety of HRIS/Payroll systems, with the flexibility to adapt to either a HR or Finance focused payroll environment.

Key Skills and Personal Attributes
  • Analytical skills
  • Mathematical/reconciliation skills
  • Investigative approach
  • Problem solving
  • Multiple payroll systems
  • Time management
  • Manage conflicting and non-negotiable deadlines
  • High attention to detail
  • Independent worker
  • Relationship building
  • Led the successful implementation (together with the payroll team of Atlas Copco Australia) in demerging Epiroc Australia's payroll and reporting structure from Atlas Copco Australia as per a global initiative to create a separate entity in the Mining and Rock division (Epiroc) on 1 November 2017.
  • Implemented a new timesheet upload process that increased the accuracy of manual timesheets during the fortnightly payrun and decreased the time and financial cost of having to process ad-hoc pay cycles.
  • Automated a manual process in the payroll system to maintain superannuation and LSL accruals locally for outgoing Epiroc Australia expats
  • Identified and corrected the overpayment process at the University of Sydney, where overpayments from previous financial years were only being recovered as net overpayments instead of gross overpayments, resulting in a cumulative loss of funds over several years.
  • Reviewed and implemented additional checks in the payroll process for The University of Sydney to assist in identifying duplicate leave entries prior to finalisation to prevent overpayments.Automated the manual process of maintaining the fortnightly SmartSalary novated lease process for the University of Sydney.
  • Created a Remuneration Package calculator for SAI Global using Excel to assist the payroll team in accurately breaking down the components of complex packages that included grandfathered agreements such as super top-up, and various vehicle benefit options. This calculator is still currently being used by SAI Global.
Work Experience
09/2017 to Current
Payroll Analyst Epiroc Australia Pty Ltd Blacktown, NSW

Responsible for the full function processing and compliance of Epiroc Australia's national payroll (600+ employees).

  • Processing the fortnightly payroll and ad-hoc pay cycles using multiple awards and EBAs, or National Employment Standards as per Fair Work Australia.
  • New hires, terminations, allowances and deductions maintenance
  • Month end reporting - third party deductions, monthly payroll tax, monthly superannuation remittance via Colonial First State clearing houseSupporting the Finance team in the Philippines and Malaysia with payroll accounting reports and queries
  • Processing annual company Variable Compensation benefits, quarterly sales commissions, and annual salary review
  • End of financial year process and STP reporting, including payment summary distribution
  • Liaising with the Epiroc office in Belgium to accurately maintain local superannuation for outgoing Australian expat workers
  • Maintaining workers compensation and salary continuance
  • Calculating overpayments and negotiating repayment plans.
  • Preparing audit requests from State Revenue offices.
  • Mapping pay codes and reconciling payroll clearing accounts.
  • Training and mentoring support officers to process the payroll.
  • Identifying areas to improve the accuracy rate and time spent processing the payroll.
03/2014 to 09/2017
Senior Payroll Officer The University of Sydney Forest Lodge, NSW

Shared responsibility with other Senior Payroll Officers in the fortnightly and ad-hoc pay run for 12,000 permanent and casual, professional and academic staff, using AscenderPay (previously Alesco Talent 2) payroll system.

  • Running the pay includes uploading of timesheets and SmartSalary deduction files; investigating error alerts triggered by the system; processing salary level increments; processing Centrelink Paid Parental Leave payments; running DiscovererPlus reports to identify unpaid transactions, duplicate leave entries and flag potential overpayments; checking and analysis of payroll reports; checking termination/redundancy payments and any other special pays; reconciling the payroll file to the bank file; reconciling the deduction file; preparing the paperwork and payroll report for sign-off; uploading the bank file into NAB Online. Running electronic payslips, costing and closing off pay periods.
  • Ownership of the redundancy function that provides a specialised service to the HR Relationship Group by assisting them with redundancy calculations. Processing payments for voluntary and involuntary redundancies and highly confidential separation agreements.
  • Complex sick leave and long service leave reconciliation.
  • Reconciling the SmartSalary salary sacrifice deduction file
  • Mentor and train the payroll officers and other members within the HR Service Centre to investigate and solve payroll queries.
  • Act as an escalation point of complex payroll queries.
07/2013 to 10/2013
Senior Payroll Specialist Thales Australia Sydney Olympic Park, NSW
A 3 month contract overseeing the accurate processing of payroll and ad-hoc payments made by the payroll transaction team, ensuring data integrity for masterfile changes, payroll accounting duties, and that compliance with current legislation and audit requirement is achieved.
  • New hires and processing all masterfile changes (salary, health, pay adjustment etc.)
  • Checking and approving ad-hoc payments prepared by the payroll administrators
  • Overseeing the progress and action of service requests logged in NeoCase
  • Investigating and responding to escalated queries
  • Preparing weekly, fortnightly and monthly payroll breakdown report
  • Monthly superannuation reconciliation report
  • Reconciling novated lease wash-ups using advice from SG Fleet
  • Maintaining and reconciling the payroll clearing account (net pay clearing, PAYG clearing, superannuation clearing, deduction sub-accounts)
  • Documenting procedures and creating process checklists to assist with audit compliance
06/2012 to 03/2013
Senior Payroll Officer SAI Global Pty Ltd Sydney, NSW
Full function ADP processing of 1,200 fortnightly employees across 4 divisions and delivering payroll accounting support to the Finance team.
  • New hires, intercompany transfers, masterfile changes
  • Calculating and cross checking all termination types
  • Responding to payroll queries
  • End to end payroll process that included coding and entering manual casual timesheets, overtime claims, kilometre reimbursements, on call allowances, Centrelink Paid Parental Leave payments, running payroll and costing processes in the system, investigating and explaining pay variances, reconciling the payroll and producing final reports with supporting documentation, uploading the EFT file into Westpac Online and running electronic payslips
  • Fortnightly remittance of group taxes, reconciliation and remittance of superannuation through BT Clearing House online
  • Monthly remittance of deductions
  • Running month end process - posting pay details to the journal, posting journals to the general ledger, reconciling payroll reports to the general ledger account, running costing, leave liability and headcount reports, reporting of multi state company payroll tax liabilities
  • Miscellaneous projects - system data integrity checks, annual salary review data checks
06/2009 to 06/2012
Senior Payroll Officer Downer EDI Shared Services North Ryde, NSW
Full function Oracle payroll processing of 350 fortnightly salaried, 25 fortnightly wages, 40 monthly salaried, and 20 fortnightly Papua New Guinea expatriate employees. Waged EBA's include the call centre and Internal Technicians awards.
  • New hires and 457 visa check procedures
  • Processing all termination types within NES guidelines, calculating taxes in accordance with ATO requirements and checking LSL accrued through the appropriate state board
  • Processing manual payments, deductions, allowances, novated lease wash-ups, salary sacrifice super requests, leave requests, rate changes, LAFHA and back payments where due
  • Running payrolls and reconciling pay reports; loading bank files into ANZ online and releasing funds when payrolls have been approved by senior management
  • Master data maintenance
  • Supplying pay reports and costing details to Finance
  • Payslip distribution
  • Reporting system configuration faults by raising "bug" incident reports to assist in improving payroll system accuracy and performance
  • Assisting the Oracle system support team to clear "bug" items in the development and testing of solution patches in test environments before it it is deployed in the Production payroll environment
  • Responding to payroll queries
  • Creating employee files and maintaining a shared payroll system
  • Training new payroll officers
06/2008 to 06/2009
Assistant Financial Accountant Mobile Messenger Australia Pty Ltd Sydney, NSW
Payroll accounting/financial accounting focused role using MYOB. Stand-alone fortnightly payroll preparation for approximately 90 employees in Australia and New Zealand.
  • Preparing timesheets and payroll exception reports for submission to third party vendor (AussiePay)
  • Uploading payroll files from AussiePay into MYOB and reconciling payroll accounts
  • Remitting tax payments to the Office of State Revenue (Australia) and Inland Revenue (NZ) and KiwiSaver superannuation payments
  • Raising accounts payable invoices and preparing paperwork for review and sign off by the authorisor
  • Preparing payments in Westpac business banking for approved accounts payable invoices
  • Processing monthly credit card revenue payments through St George merchant website
  • Following up reminder and recovery procedures for overdue accounts
  • Recording financial transactions and journal entries in MYOB
  • Assisting the Financial Accountant in the month end reconciliation of general ledger accounts
02/2008 to 06/2008
Payroll Specialist, Shared Business Service Boral Ltd Prospect, NSW
Payroll processing using Chris5/21 to pay 360 weekly construction and materials wage employees from Western Australia and South Australia in accordance to various EBA's and conditions of employment. This includes the Quarry Workers' WA Award, Transport Workers WA Award, Transport Workers (Passenger Vehicles) SA Award.
  • Data entry of timesheets, workers compensation and applications for leave
  • Weekly processing of the payroll that include checking various reports to detect errors in payment, such as this pay vs last pay, variance reports, etc.
  • Ensuring RDO's are correctly deducted from their pay, leave loading is correctly applied to annual leave taken, hourly rates and allowances for each employee matches the award class they are set up under
  • Reconciling the weekly payroll data, including off-cycle manual payments, termination payments, and payments made in advance (leave).
  • Creating new starters and maintaining employee details, such as transfers, rate changes, personal deductions and taxation details.
  • Processing terminations
  • Process award and EBA rate increases and back payments if due.
  • Complete average weekly and labour price index surveys from the Australian Bureau of Statistics every quarter. Complete reports requested by the Western Australia Long Service Leave board for employees and organise cheque payments for amounts due every quarter.
05/2007 to 02/2008
Payroll Administrator United Group Limited North Sydney, NSW
9 month contract full function payroll role using both Aurion pay system and Pronto time and attendance to pay multi-state weekly Resource and Infrastructure wage employees.
  • Processing hours entered into Pronto and transferring interpreted data into Aurion
  • Reconciling reports between Pronto and Aurion
  • Processing termination payments
  • Building relationship with site administrators
  • Responding to payroll queries
  • New hires, local and 457
  • Maintenance of payroll and employee data
12/2005 to 05/2007
Payroll Assistant NSW Police NSW Police Headquarters, Parramatta, NSW
Contract role entering and maintaining payroll and employee data using SAP.
  • New hires, data maintenance, salary changes, allowances, deductions
  • Producing hard copy payslips
  • Completing Centrelink and Family Assistance work reports
  • Completing bank and finance company work details request
  • Filing and other administrative duties
03/2005 to 10/2005
Debt Recoveries Officer NSW Department of Education and Training Blacktown State Office, NSW
Ownership of a highly sensitive special project which was the recovery of the salary overpayments.
  • Investigating and calculating overpayments
  • Raising overpayment case files (producing notification letter, calculation and repayment options)
  • First point of contact for overpayment queries
  • Negotiating repayment plans with employees
  • Maintaining a register of overpayments paid and outstanding
  • Sending reminder notices for overdue files
  • Referring aged cases and writing case reports to collection agencies
  • Referring unrecoverable debts to Finance with a report detailing recommendation to be written off as a bad debt
05/2001 to 03/2005
Payroll / Support Officer NSW Department of Education and Training Blacktown State Office, NSW
Trained into a Payroll Officer role from a general Support Officer role. Responsible for entering and maintaining data into IBM AS400 payroll system for a share of casual NSW Department of Education employees that include teachers, principals, school administrative staff, general assistants, farm assistants, tutors, senior education officers and clerical officers/crown employees.
  • Manual timesheet entry for casual and temporary staff
  • Enter leave applications and maintain records
  • Complete Centrelink and Family Assistance reports
  • Calculate back payments/overtime
  • Process maternity leave applications
  • Relieving at switchboard/front desk reception
  • General filing
Certificate IV: Business Services (Accounting) Western Sydney Institute of TAFE Blacktown, NSW, Australia
Higher School Certificate Quakers Hill High School Quakers Hill, NSW, Australia
Janet McQueen
HR Business Partner, Epiroc Australia
0400 609 146
Lindley Itable
Finance Team Leader, Epiroc Australia
​0407 454 088
Kathy Hutton
(Previous) Team Leader, Salaries payroll, Downer EDI Shared Services
0438 254 670
Massooda (Maz) Evans
(Previous) Project Payroll Manager, SAI Global Pty Ltd
​0416 117 123 

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Professional Summary
Over 5 years Accounting, Accounts Payable, Finance Analysis and Reporting experience in varied industry area including month end and year end consolidated reports, balance sheet, reconciliation, fixed asset maintenance, budgeting and forecasting, GST/BAS and payroll tax, cash flow reporting and variance analysis. Strong analytical skills and my ability to use those skills to see all sides of a problem. Highly effective communication skills and ability to work with all types of people.
  • SAP (2 years usage experience)    
  • Oracle
  • Advance Microsoft Excel
  • Project Management
  • Strong in MS Access 
  • Chris21
  • Internal and External Auditing
  • Fixed Assets Reporting
  • Reporting and Budgeting
  • Cost Analysis
  • Account Reconciliation
  • Financial Reporting
  • Payroll Analysis
  • Billing and Credit Control
  • Business Analysis and Reporting
  • Requires minimal supervision
  • Superior attention to detail
  • Strong interpersonal skills
  • Excellent communication skills
Work History
Reporting Analyst(Finance)-IT Operations 10/2016 to Current
NBN Australia Sydney, NSW
  • Manage month end reporting, consolidated management reporting, forecasting & budgeting.
  • Reviewing and preparing accruals, recovery journals and adjustments, reviewing and ensuring accurate coding, open purchase orders, invoices on hold, ensuring all required purchase orders have been raised prior to commitments being made, following up on the receipting of purchase orders during the month.
  • Key point contact for Systems & Control; system processes including purchase orders, invoicing queries, projects, activities, GL impact and analysis.
  • Prepare and review account reconciliations and ensure timely resolution of variances.
  • Invoice and payment dispute coordination working with vendors, invoice approvers, Accounts Payable and the IT Commercial Team to ensure expedient resolution of queries and disputes
  • Ensuring the accuracy and quality of financial reporting and analytics for the business unit functions, maintain internal control environment appropriate to the level of risk.
  • Provide leadership and direction to cross-functional team in accordance with nbn values.


Payroll Analyst 09/2015 to 08/2016
Coles Australia Canberra, ACT
  • Performs a variety of complex accounting duties in the preparation, processing, and maintenance of payroll, salary, and benefit calculations.
  • collects, analyzes, updates and reconciles payroll and benefit data on a monthly basis; reviews timesheets for days/hours worked, and calculates and records salary adjustments as necessary.
  • examines and verifies payroll, benefit, leave and position control data for accuracy, appropriateness and documentation; researches and analyzes discrepancies and processes appropriate corrections.
  • ensures the accuracy of payroll and benefit codes; researches and processes payroll and benefit adjustment entries; calculate and apply garnishment deduction orders; researches, calculates and prepares payments for various benefit vendors, tax sheltered annuities (TSAs), and state/federal agencies; reviews, reconciles and balances payroll and benefit data for monthly and variable payrolls.
  • reviews, analyzes and updates salary and benefit projections for accuracy; calculates retroactive salary data as assigned; attends workshops and trainings as directed
Accounts Officer 08/2013 to 07/2015
Caltex Australia Canberra, ACT
  • Pay supplier invoices in a timely manner.
  • Take all reasonable discounts on supplier invoices.
  • Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual for defining variances Control.
  • Handle the daily sales cash flow, and ensure of following up the payment process properly.
  • Establish tables of accounts and assign entries to proper accounts.
  • Review receivables, collection and ageing reports, to determine the status of outstanding balances.
  • Prepare monthly account reconciliations with local suppliers.
  • Make Payments for payable and reconcile with the ledger.
  • Prepare quotation, Purchase orders, invoicing and verify the cost.
  • Perform employee payroll on time ,and related issues in coordination with Office Manager and personnel department.
Internal Auditor(Night) 05/2011 to 05/2013
The Statesman Hotel Canberra, ACT
  • Compile and analyze financial information to prepare financial statements including monthly and annual accounts.
  • Ensure all financial reporting deadlines are met Prepare financial management reports Develop and maintain financial data bases Financial audit preparation and coordinate the audit process.
  • L/C opening and completing until finalization Review and verify invoices and check requests sort, code and match invoices Set invoices up for payment enter and upload invoices into system track expenses and process expense reports Prepare and process electronic transfers and payments prepare and perform check runs Supervised night auditors, team of five.
  • Compiled financial reports pertaining to cash receipts, expenditures and profit and loss.
Assistant Manager-Operations and Finance 12/2006 to 01/2009
Saffa Mills Pvt Ltd Lahore Pakistan
  • Developing and implementing operational systems.
  • Developing systems for hiring staff and working with program directors to ensure proper staffing levels and appropriate training.
  • Taking lead role in hiring employees for institutional departments including interviewing and conducting background checks. Keeping contacts with clients and providing there desired services accurately.
  • Supervising and coordinating policy development, agency operational activities, and implementation of Commission policy directives.
  • Support and management of timely month end reporting, including full gap analyses and commentary. Finance team leader providing guidance and people development for a team of 14, with 3 senior direct reports.
  • Oversee the preparation and review of all management information both weekly and monthly to ensure it is accurate and supports the business needs. Provide financial support to key areas of the business including operations and support functions.
  • Preparation of forecasts and budgets - liaison with key business leaders using a detailed "bottom up" approach and ensuring buy in from all budget holders. Monthly balance sheet review and control over key accounts.
Tele Service Representative 10/2006 to 12/2008
Ovex Technologies Lahore, Punjab
  • Call the expected number of contacts daily.
  • Represent the values of the client and ensure accurate branding of his product or service Providing support to the assigned team lead managing team, completing records and files of the agents.
  • Working as an acting team led on the absence of team lead and providing back up.
  • Keep the team Leader fully apprised of the quality and the contact list by participating actively in team meetings.
  • Successfully Reduced $17million risk for NBN IT Commercial Finance division.
  • Improved Internal Control in NBN IT division.
  • Awarded Certificate of Punctuality In the Year- 2007 By-Ovex Technologies.
  • Awarded with Various Gifts for being the top seller constantly for 3 months In the Year- 2007 By-Ovex Technologies. Establishment of a BPO from its construction till its operational start.
Bachelors of Commerce: Accounting and Finance 2013 University of Canberra - Canberra, ACT
Bachelor of Science: Accounting and Finance 2009 University of London International Programmes - Lahore, Pakistan

English, Arabic, Urdu, Hindi, Punjabi, Siraeki.
Music, Sports, networking, meditation and Travelling
Additional Information
  • Driving license; ACT C License
  • Australian Permanent Resident

This resume is created in 7 minutes.
Professional Summary
Payroll Analyst with a clear understanding of complex procedures and payroll compliance and regulations. Excellent team-building skills looking to bring a reputation for professionalism, integrity, resourcefulness, creativity and competence to an industry-leading tech firm.
  • Payroll administration experience
  • Processing wage withholding orders
  • Exceptional Microsoft Excel skills
  • Ten-key operator
Work History
Payroll Analyst, 07/2009 to 12/2015
Bridgestone Americas 10 E. Firestone Blvd Akron, OH 44319
  • Oversaw daily processing of payroll for 60,000 employees, including review of time sheets and computing pay
  • Documented procedures, identified areas to improve internal controls and gain additional efficiencies and implemented policy changes
  • Maintained daily bookkeeping report
  • Assisted with auditing and responding to company accountants
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding
  • Enter refunds for garnishments/enter disbursements for retirees
  • Train and oversee part-timers in regards to data input and check disbursement
Supervisor in Mailing Department, 08/2002 to 07/2009
Bridgestone Americas 1200 Firestone Pkwy Akron, Ohio 44317
  • Oversaw daily office operations for one salaried employee and four part-time employees.
  • Analyzed cost and determined the best way to send daily mail
  • Maintained all supplies, submitted invoices and purchase orders for approval
  • Coordinated with shipping and receiving for pick up/drop off
  • Direct liaison between internal/external customers and United States Postal Service
  • Responsible for monthly postage reports and petty cash
  • Responsible for hiring process, setting up new hire packets and training all employees
Coordinator of Mailing Department, 12/1994 to 08/2002
Bridgestone Americas 1200 Firestone Blvd. Akron, Ohio 44317
  • Oversaw daily office operations for staff of one salaried employee and four part-time employees
  • Made sure mail was delivered correctly and in a timely matter
  • Analyzed cost and determined the best way to send daily mail
  • Assisted customers via phone, email and fax
Associate of Applied Science: Business, 2005
The University of Akron - Akron, OH
Community Service

Member of United States Postal Customer Council Board

ReadingTutor for Voris Elementary School