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Summary

Detail oriented, reliable and enthusiastic employee who is interested in expanding her skill set and being part of a team in the workplace.

Experience
Seasonal Associate, 05/2018 to 08/2018
The Home Depot Chilliwack , BC

Watering all plants and flowers

Customer Service


Warehouse Associate (Seasonal), 10/2017 to 01/2018
Winner's Chilliwack , BC
  • Processed and prepared merchandise for the sales floor utilizing the principles of WorkSmartProcess.
  • Was responsible for the daily processing of shipments, organization, and set-up of the warehouse area, keeping with all policies and procedures and in a clean and safe manner.
  • Executed merchandising policies and maintain standards.
Fashion Consultant, 08/2017 to 09/2017
Auld Phillips Chilliwack , BC
  • Displayed the appropriate signage for products and sales promotions.
  • Assisted in gathering and moving materials and equipment for the assigned displays.
  • Counted orders Reconciled stock.
Landscaper, 05/2017 to 10/2017
  • Private Farm * Chilliwack, BC.
  • Cared for established lawns by mulching, weeding,and removing thatch.
  • Trimming and edging around flower beds, walks, and walls.
  • Gathered and removed debris.
Daycare Assistant, 05/2007 to 10/2017
YMCA Chilliwack , BC
  • Preparation of crafts and snack time.
  • Maintained a safe and comfortable environment.
  • Played with children indoors & outdoors.
Regeneration Worker, 01/2006 to 01/2007
University of the Fraser Valley Chilliwack , BC
  • Empty trash and recycling bins and ensured they were properly cleaned 
  • Separated and sorted items accordingly.
General Laborer, 03/2005 to 09/2006
Hofstedes Country Barn Chilliwack , BC
  • Stocked shelves.
  • Cleaning duties.
  • Ensured the store had a neat appearance.
Education and Training
Daycare Assistant University of the Fraser Valley - Chilliwack , BC
Certificate, Food Safe: Food Safe , 2017
BC Centre for Disease Control - Chilliwack , BC

Valid until May 16, 2022

TASK Program University of the Fraser Valley - Chilliwack , BC
Certificate: Emergency First Aid CPR/AED Level A , 2017
Canadian Red Cross - Chilliwack , BC

Valid until May 9, 2020

This resume is created in 7 minutes.
Professional Summary
Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Seeking to build upon acquired skills and exceed sales quotas in challenging new career in Real Estate 
Skills
  • Strong communication skills
  • Effective trainer
  • Loss prevention training
  • Inventory management
  • Store management
  • Quick learner
  • POS inventory system operation
  • Customer-focused

Work History
ASSISTANT MANAGER, 07/2014 to 08/2015
AT&T MOBILITY DBA WIRELESS WAREHOUSE New Providence, New Jersey
  • Perform accessory and phone audits on a monthly basis.
  • Recommended merchandise to customers based on their needs and preferences.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Built relationships with customers to increase likelihood of repeat business.

FASHION CONSULTANT, 03/2014 to 08/2014
EXPRESS FASHION Wayne, New Jersey
  • Ensure that customers are assisted in picking out clothing and accessories -Organizing and restocking shelves 
  • Deter shrink in the store by checking on all customers in assigned area.
  • Maintain the overall positive attitude of the company and make sure all customers are satisfied with their shopping experience.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Recommended merchandise to customers based on their needs and preferences.


SERVICE AND REPAIR TECHNICIAN, 07/2012 to 10/2013
SPRINT DBA MOBILE NOW INC. Media, PA

  • Process sales, activations, and upgrades for new and existing customers.
  • Meet E-Ticket and sales quota on a monthly basis.
  • Wrote sales slips and sales contracts.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Contacted other store locations to determine merchandise availability.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Repaired and replaced hardware.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Asked open-ended questions to assess customer needs.



OFFICE MANAGER, 03/2011 to 09/2012
OFFICE TECH SERVICE Philadelphia, PA
  • Utilize multiple resources to diagnose and repair customer and client devices -
  • Manage point of sale systems for small and medium sized buisiness clients
  • Coordinate schedules and appointments as fit for the business needs.
  • Managed ten direct reports and company financial reporting.
  • Answered an average of 20 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Provided on-call support for critical issues.
  • Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Provided base level IT support to non-technical personnel within the business.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Set up staff workstations with PCs, Macs, phones and laptops

CUSTOMER SERVICE MANAGER, 07/2009 to 03/2011
WALMART STORES INC Keller, TX
  • Ensure proper function in the front end of the store.
  • Provide any assistance to cashiers, including change, or exchanging a product for a customer.
  • Main buffer between the customer and upper management, for any customer issues prior to being escalated to upper management.
  • Cross-trained and backed up other customer service managers.
  • Solved unresolved customer issues.
  • Strong leader of customer support staff.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Investigated and resolved customer inquiries and complaints in an empathetic manner.


CASHIER, 07/2009 to 03/2011
WALMART STORES INC KELLER, TX
  • Complete transactions quickly and efficiently.
  • Ensure cash drawer is even.
  • Answer any questions customers may have.

Education
High School Diploma: 2009
Strath Haven High School - Wallingford, PA
  • 3.7 GPA

Real Estate and Property Management : Real Estate, 2016
Temple University - Philadelphia, PA
Accomplishments
  • Ranked #1 in Store Location for 8 Months in a row.
  • Acquired 3 Local Business accounts within first month of starting at location.
Certifications
Pennsylvania Real Estate Sales Person License

This resume is created in 7 minutes.
Highlights
  • Fashion Sketching
  • Garment Fitting
  • Knowledge of Garment History
  • Trend and Emerging Brand Awareness
  • Visual Merchandising & Window Displays
  • Familiar with Silhouettes
  • Apparel Styling Techniques
  • Knowledge of Fabrics and Textiles
  • Spec Measurements
  • Pattern Making
  • Jewelry Making
  • Experience Designing Dance Costumes & Accessories
  • Dance Performance Experience
  • Professional Fashion Show Experience
  • Professional Photo shoot Experience
  • Excellent verbal & written communication skills in both English & French
  • Microsoft Office Suite, Adobe Creative Suite (Illustrator & PhotoShop), WMS, CCB, Social Media
  • Undergraduate Sociological Studies: Ability to Observe, Conduct Interviews and Analyze Data
  • Goal Setting/ Achieving
  • Self- Motivating
  • Problem-Solving
  • Listening
  • Able to work under minimal supervision
  • Quick learning skills
  • Organizational Skills
  • Critical Thinking Skills
  • Disciplined
  • Creative Ideas
  • Detail Oriented
  • Deadline Driven
Education
2012
Bachelor of Arts: Sociology Concordia University Montreal, QC, Canada
  • Won a Hubbell Inc. Scholarship in 2010.
2008
College Diploma: Fashion Design LaSalle College Montreal, QC, Canada
  • Women's & Children's Wear Collection featured at the Signature Fashion Show in 2008.
  • Selected Models and Coordinated Fashion Show.
Experience
01/2010 to 06/2014
Dancer & Costume Designer Volunteer Samia Dance Troupe Montreal, QC
  • Performed dance shows at various venues for charity and special events.
  • Bought, rented, borrowed, ordered or created dance costumes and accessories based on inventory and budget.
  • Researched fabrics, trims and notions for dance costumes.
  • Looked for costume and fabric sales and bargains.
  • Measured each dancer and ensured costumes fit properly for each performance (Safety, Comfort & Move Ability)
  • Sewed & adjusted costumes
  • Designed and created accessories and jewelry.
  • Researched makeup colours and applications for each performance.
  • Organized costumes backstage in dressing rooms to ensure quick costume changes.
  • Ensured costumes were clean and steamed before and after each performance.
  • Attended numerous dance rehearsals and dress rehearsals.
  • Attended dance workshops to improve dance performance, musicality, improvisation, selection of appropriate makeup and dance costume.
09/2012 to 02/2014
Receptionist Carpet Art Deco LaSalle, QC
  • Provided general administrative support, such as- filing, scanning, email, sorting, answering, and directing inbound phone calls.
  • Provided assistance to the Vice-President of Sales by coordinating all travel details.
  • Expedited approximately 20-25 samples and documents per week.
  • Completed and submitted contracts, testing forms and item agreements to various customers and testing facilities.
  • Data-Entry: Entered all product and supplier information in clients' system, WMS and CCB
  • Followed up on deadlines and commitments.
  • Accepted letters & packages delivered at the front desk and distributed to appropriate staff.
  • Handled delicate situations, such as- customer requests, special needs & complaints.
09/2008 to 09/2012
Fashion Consultant Femme De Carriere Montreal, QC
  • Consulted with clients in a timely manner to understand their needs and ensure customer satisfaction.
  • Placed special orders and called various stores to find desired items.
  • Organized visual displays and appearances of the store to attract prospective customers into the premises.
  • Performed inventory duties, responsible for processing sales, balancing the cash transactions and reconciling daily sales totals and reports.
Additional Information

Marketing Intern at La Prep Restaurant- Montreal, QC, 2014 

  • Involved in professional food and beverage photo shoot for La Prep's new menu, website and posters.

Volunteer at Montreal Fashion Week - Montreal, QC, 2007- 2010 

  • Organized and placed garments at the correct location backstage to ensure quick garment changes.
  • Helped models with garment fit and adjustments.

Additional work experience and references available upon request. 

This resume is created in 7 minutes.
Professional Summary
Dynamic District Manager and Real Estate professional seeking to explore new opportunities within the Senior Care Industry. With over 25 years of experience in managing business', sales, merchandising, developing teams, and exceeding action plans, I would bring a unique skill set to your organization.
Work History
Realtor Jul 2013 - Current
Realty One Group Irvine, CA
  • Negotiated, facilitated and managed real estate transactions.
  • Advertised client properties on websites, through social media and in real estate guides.
  • Continually stayed up-to-date on mortgage rates and related real estate news.
  • Articulate, confident, self motivated, and professional ensuring 100% client satisfaction.

Free-Lance Fashion Consultant Mar 2007 - Current
Self-Employed Consultant Corona, CA
  • Retail, Wholesale and Merchandising consultant specializing in business' challenged by sluggish sales.
  • Developed strategic action plans to assist in finding solutions to stagnant or underperforming areas of concern.
  • Work directly with Executives and Directors with follow up and analysis.
West Coast District Manager Jul 2009 - Apr 2012
7 For All Mankind Los Angeles, CA
  • Senior level DM with proven track record in driving top-line sales growth resulting in highest 2 year profitability.
  • Clearly defined expectations and accountability which facilitated individual goal accomplishment.
  • Instrumental in implementing chain wide operational programs that consistently resulted in beating budget.
  • Cooperative cross departmental partner that helped to create action plans to achieve desired results.
Senior District Manager Oct 2004 - Mar 2009
Lucky Brand Jeans Los Angeles, CA
  • Successfully turned around 4 struggling districts in 5 years.
  • Received top honors in every quantifiable categories.
  • Leader that identified and retained top talent resulting in lowest turnover % in the company, 3 out of 5 years.
  • Trained, coached and mentored new DM\'s to ensure smooth on-boarding process.

General Manager Aug 2001 - May 2004
ST John Boutique/Home Store Irvine, CA
  • Managed 2 separate 4.5 million dollars boutiques consistently beating plan by 8 to 12% each year.
  • Worked closely with buying team to maintain appropriate inventory and stock assortment.
  • Proponent of teamwork and provided a celebratory atmosphere where associates wanted to work and clientele chose to shop.

Director of Merchandising Jun 1998 - Jun 2001
Allison Manufacturing New York, New York


Vice President of Licensing May 1993 - Jun 1998
Kahn Lucas Lancaster New York, NY



Director of Licensing Feb 1989 - May 1993
Jerry Leigh Entertainment/AMW Los Angeles, CA


Resident Buyer Apr 1984 - May 1989
Barbara Fields Buying Office Los Angeles, CA

Skills
  • Self-motivated
  • Persuasive negotiator
  • Dedicated team player
  • People-oriented
  • Adept multi-tasker
  • Solution Based
Education
Associate of Arts: Fashion Merchandising Brooks College Long Beach, CA

Real Estate License: Kaplan College Irvine, CA