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Professional Summary

Flexible and educated HR professional with advanced knowledge of HR principles and procedures. Looking to obtain a challenging but rewarding HR Generalist position within a flourishing company.

Work History
Interim Team Leader, 10/2018 to Current
American Express TravelBossier City, LA
  • Improved organizational efficiency by effectively recruiting new hires and supporting management with personnel decisions.
  • Oversaw employee performance to foster accurate prioritization and achievement of sales and productivity goals.
  • Trained team members on performance metrics and consumer behavior identification.
Regional Training Associate, 05/2018 to 09/2018
Red River Federal Credit UnionShreveport, LA
  • Planned, coordinated and facilitated new employee orientation.
  • Developed, maintained curriculum, scheduled, and delivered Soft Skills training (Soft Skills Lending, Soft Skills Membership Training and Sales training
Tourist Information Counselor 2, 10/2017 to 03/2018
State Of Louisiana Greenwood, LA
  • Welcomed tourists and determined their travel interests and needs
  • Provided information on localities, museums, parks, events, and other attractions to visit
Operations Support Supervisor, 01/2016 to 09/2017
MLT Vacations dba Delta VacationsMinot, ND
  • Managed team productivity and work flow to meet or exceed quality service goals
  • Maintained and communicated daily productivity reports for the department to senior management
  • Collaborated on the development of training materials for the work group.
Training Curriculum Designer, 06/2008 to 01/2016
MLT Vacations dba Delta VacationsMinot, ND
  • Developed, designed and enhanced new and existing training curriculums and materials to support company initiatives.
  • Developed training curriculum to support online training environment.
  • Developed and delivered company Customer Service training program.
Customer Care Supervisor, 04/2003 to 06/2008
MLT Vacations / Northwest AirlinesMinot, ND
  • Monitored and coached to established service metrics
  • Evaluated and administered monthly quality monitors, staff performance and annual performance reviews
  • Monitored daily and monthly goals to determine staffing needs
  • Trained as a Customer Resolution Officer (CRO) to handle disability related concerns
  • Interviewed and hired staff as needed
MBA: Human Resource Management, 2013
University of Phoenix - Phoenix, AZ
Bachelor of Science: Criminal Justice Minot State University - Minot, ND
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Performance-focused, highly dedicated, and creative professional, with hands-on experience working in agency, digital news and broadcast environments; complemented with knowledge of video production, color correction, audio editing, and audio mixing; color grading and sound design, 3D modeling and animation, photography, motion design, character generation, and computer-generated imagery. Well-versed in collaborating with customers, colleagues, and other professionals to ensure timely completion of projects and in accordance with client specifications. Highly capable of handling multiple priorities within fast-paced environments, while ensuring uncompromised quality of work and performance. Adept at producing and editing media-related videos and executing digital media editing techniques.

  • Mastery of Adobe Creative Suite ie: Premiere, After Effects, Photoshop, Media Encoder and Illustrator
  • Mastery of CAD programs ie: Maya, 3ds Max, Cinema 4d and Sketchup  
  • Projects requiring Motion Graphic Design  
  • 2D/3D Rendering  
  • Production Management 
  • Video and Photograph Editing  
  • Digital Video  
  • Typography  
  • Photography  
  • 2D/3D Animation  
  • Story Board Design
  • Video Production Experience
04/2018 - Current Videographer/ Motion Designer Interstate Moving | Relocation | Logistics | Springfield, VA
  • Create rough and final cuts: video editing, trim footage segments, assemble sequence of film, selecting and editing to music, dialogues, VO recordings
  • Efficiently handle elements of motion design, including timeline-based animations, particle effects, motion tracking, and keying which led to proper delivery of each story. 
  • Function as lead animator for various videos, responsible for the coordination of on-site filming for visual content.
  • Consistently deliver high quality products within tight deadlines and tight budgets.
07/2015 - 03/2016 Operations Coordinator Fremont East Studios | Las Vegas, NV
  • Conceptualizing and creating motion graphic projects and storyboards.  
  • Create original 3D models, art, environments and animations for a variety of technical and non-technical subject matter using 3D modeling/animation software. 
  • Operating Camera Equipment.  
  • Assist staff in development of visual information and graphic products.  
  • Evaluate and make recommendations on enhancements for the delivery of graphic services.  
09/2014 - 02/2015 Designer Friedmutter Group | Las Vegas, NV
  • Designing animated videos.  
  • Creating 3D objects to scale, including buildings, furniture, and living spaces using multiple 3D software.  
  • Compositing 3D renders as well as informative motion graphics into video packages.  
  • 40 hours per week
02/2014 - Current Freelance Designer Self Employed | Woodbridge, VA
  • Designing animated videos. 
  • Editing raw footage and creating appropriate graphics.  
  • Designing 2D and 3D graphics.  
  • Utilize CAD programs to create motion graphics.  
  • 30 hours per week
Education and Training
Sep 2014 Bachelor of Science: Media Arts and Animation Art Institute of Las Vegas Received professional training in a variety of media arts, such as animation, motion graphics, video editing, and 3D modeling
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  • SGO Workshop series on Recruiting and Retaining talent through inclusivity-2017.
  • Board of Directors for Design Museum Boston 2012-2014.
  • Boston Advisory Council member, Design Museum Boston 2014-present.
  • IIDA Industry member 20 years(involved in planning committees within this organization and several years of sponsorship both corporate and specific events).
Professional Summary
Naiop Member 2009-2011 *American Society of Interior Designers., Student Chapter, 1 *Habitat for Humanity Volunteer *Member of Delta Gamma Sorority
Work History
Regional Sales Manager Business Development | Sales Leader Interested |
March 2016-April 2017 Vice President | FCi , Furniture Consultants, Inc | Boston, Massachusetts
  • One of the largest Teknion dealerships in North America with offices in Boston, New Jersey, New York and Miami.
  • Our offices are strategically located down the eastern seaboard to service our customers regionally, nationally and globally.
  • of Architecture and Design.
  • Create and build new sales team for FCi Boston that focuses on new business development with the influencer community including Architecture and Design firms, Project Management firms and Construction firms.
  • Mentor, train and manage new salesperson.
  • Increase visibility and market share for FCi Boston They previously had very little presence arin the marketplace.
  • Created PowerPoint presentation that I delivered to customers, setup lunch and learn presentations with the architectural and design community.
  • Actively marketed to the A&D community through in-person presentations, social media marketing and participation industry events.
March 2005-March 2016 Red Thread | Boston, Massachusetts
  • New England's largest Steelcase Dealership (largest commercial furniture manufacturer in N.A).
  • The company uniquely focuses on commercial furniture sales, architectural products and technology integration.
  • Vertical market sectors include Healthcare, Higher Education, Corporate projects and the Legal Community.
October 2014-Current Vice President MIT Sloan School of Management and Harvard Kennedy School of Government |
  • Develop winning strategy and sales plan, align necessary internal resources, lead sales presentation resulting in 26 new customer accounts in a 12 month period of time.
  • Develop and enter initial budgets, create pricing, determine profit margins and manage the opportunity through all phases of sales cycle resulting in order entry through project installation and day two support.
  • Follow up support.
  • Responsible for generating $5 million of new customer revenue for Red Thread Annually with average of 18% NIP net installed profit.
  • Effectively communicate to C-suite executives and cross-functional teams on sales metrics, key wins performance, KPI's.
  • Strong presentations skills.
  • Foster relationships with key stakeholders, influencers - strength.
  • Sales is driven through relationships and influencer markets, such as construction firms, A&D.
  • firms,.
  • Selected by CEO to attend 2015 Chamber of Commerce Executive Leadership Institute Program.
December 2012-October 2014 Vice President |
  • Built a new team for the org.
  • during a huge rebranding during a period of time (one year) when Office Environments acquired two other commercial furniture dealerships.
  • Selected by CEO to lead the customer experience team, a brand new team, encompassed every aspect of a customer touch point.
  • First major management position.
  • Managed a regional team of 7.
  • Build and lead new regional team within the organization designed to improve existing and build new customer focused programs.
  • Design/Develop and implement a consistent showroom experience across all regional locations, including the re-design of our Headquarters in Boston and Hartford, as well as, new showrooms planned for FY14 and 15 that support aggressive real estate strategy.
  • Implement a Regional Service Center to support sales and customer programs, manage existing staff and grow the model to support regional locations.
  • Review, refine and re-design existing customer programs for Mock-ups, Demo program, Move-in experience.
  • Rollout new processes to all regional locations to create consistency and increase efficiencies using lean principles.
  • Manage and lead a regional staff of 7.
March 2005-December 2012 Director of Architecture/Design Business Development |
  • Responsible for leading and managing the A&D program for Red Thread and consulting with Branch locations in New Hampshire, Vermont, Maine and Connecticut.
  • Inclusive of product presentations, attending/participating in industry networking events, being a resource for the design community and for the vertical sales teams with Red Thread.
  • Develop business opportunities for Red Thread that are specified by the Architectural and Design Community.
  • Generating 15-20 million dollars of volume per fiscal year.
  • Directly managed two other employees on a daily basis and generated year-end reviews.
  • Work closely and partner with the Steelcase A & D team.
  • Territory focus is New England, however I have worked on National projects with design firms for customers such as TJX Corporation and Forest City Residential.
  • Member of the Regional Leadership Team meetings executive team and give department updates at our company wide town hall meetings on a monthly basis.
  • Create/Plan/Implement several A & D events per year.
  • For example, Sustainability CEU, Annual Wreath Menorah Stocking Fundraiser Event, Networking event for the Legal community and Neocon designer events and tours.
  • Work closely with our internal marketing team to develop monthly learning events and newsletters that reach our end-user customers and the design the community.
  • Recent event topics include Bringing your Brand to Work, The Impact of the Mobile Worker, Harder Working Spaces, and Harder Working Campuses.
November 2003-February 2005 Ritz Associates | Boston, Massachusetts
  • Multi-line independent rep group.
  • Product lines include Gunlocke, Krug International, Nienkamper/ICF Group, Loewenstein, Nemschoff, Izzy/Hag, Unika Vaev Textiles, and Watson Desking.
  • A & D Representative for multi-line furniture manufacture rep group.
  • Project size/volume ranges from 25k to 2 million.
July 2001-November 2003 Manufacturers Representative | Williams Resource Group | Hingham, Massachusetts
  • Multi-line independent rep group.
  • Product lines include Geiger International, Vitra, Bretford Manufacturing, Baker Executive Furniture, Adjustable Shelving Products, Nessen Lighting and Martin Brattrud.
  • Territory includes Massachusetts, New Hampshire and Maine.
  • Responsible for servicing over 70 design firms and 10 furniture dealerships.
April 1999-July 2001 Interior Designer | Childs Bertman Tseckares/CBT Architects | Boston, Massachusetts
  • Large Architecture/Interior Design and Urban planning firm in Boston.
  • Architecture, Interiors and Urban planning firm.
  • Worked as a senior level designer and project manager on commercial interior projects.
  • Project scopes ranged from reconfigurations of existing space to new tenant build outs.
  • Projects include: Scudder Kemper Investments, Intergenerational Planning, Essex Investment Management Co.
  • LLC., Brookline Senior Multi-Purpose Center, Boston Consulting Group/IMC Project and Abry Partners.
  • Responsibilities include preliminary client consultations and programming, schematic design, design development, construction documents and construction administration.
August 1997-April 1999 Design/Sales Assistant | Office Resources | Boston, Massachusetts
June 1994-November 1996 Interior Designer | Oliver Design Group | Cleveland, Ohio
  • Small Corporate Architecture and Design firm.
May 1995 B.A: Interior Design Ursuline College, Pepper Pike, OH Interior Design 3.7
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Professional Summary
Interior Designer driven to bring customized design concepts to life in order to guarantee complete customer satisfaction.
  • Sketching
  • Excellent attention to detail
  • Working drawings and procedures
  • Material application knowledge

  • Digital drafting
  • Material application
  • knowledgeOrganized
Work History
Interior Designer 04/2009 to 03/2017
MITSUI Designtec Co., Ltd NBF Shibakouen Bldg., 3-2-18, Shiba, Minato-ku, Tokyo, Japan
  • Consulted with clients to determine architectural preference to meet overall design goals.​
  • Successfully resolved complex technical design issues.
  • Interfaced with design team members, including contractors, consultants, fabricators, architects and regulatory agencies.
  • Originated and developed creative design concepts.
  • Prepared construction documents and details to implement design concepts.

Bachelor of Science: Housing and Environmental Design 2009 Osaka City University - 3-3-138, Sugimoto, Sumiyoshi-ku, Osaka-city, Osaka, Japan