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Summary
Competent Account Manager equipped with solid time management and interpersonal skills. Seeking an entry level position in the City Wide customer relations department. 
Skills
  • Professional demeanor
  • Team leadership
  • Organizational planning
  • Planning/coordinating
  • Microsoft Word, Excel, PowerPoint
  • Detail oriented
  • Excellent research skills
  • Critical thinker
  • Experience in customer service, leadership qualities, managing staff events & logistics of setup & breakdown of event equipment.
  • Strong knowledge of areas of problem-solving
  • Communication
Experience
10/2015 to Current
Facility Services Coordinator Unios Station Kansas City, MO Provided a high level of product and leadership support to representatives and clients. Addressed negative customer feedback immediately. Effectively communicated with team members to maintain clearly defined expectations. Effectively managed departmental expenses to stay within allocated budget. Resolved customer questions, issues and complaints. Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction. Developed rapport with the customer base by handling difficult issues with professionalism.
08/2012 to Current
Assistant Manager John's Deck Kansas City, MO Provided a high level of product and leadership support to representatives and clients. Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department. 
09/2010 to 08/2012
Psychiatric Medical Technician Level II Truman Behaviroal Health Center Kansas City, MO Collaborated with team of nurses and therapists in the development of building better relationships with patient and team members through effective communication skills, initiated and integrated respect of others opinions and established open and professional dialogue.
09/2009 to 09/2010
Overnight Store Manager Price Chopper Kansas City, KS Supervised overnight store operations; including staff assignments and production lists. Delegated tasks to team members and to optimize productivity. Ordered supplies and received supplies. Built attractive holiday and seasonal displays for merchandise programs. Suggested additional items and offered samples of weekly promotional items to increase store sales. Managed an efficient, friendly and effective 8 crew members.
02/2007 to 07/2009
Cashier & Loader Lowes Home Improvement Store Roeland Park, KS Maintained up-to-date knowledge of stores policies regarding payments, return and exchanges. Cross-trained and provided back-up for other customer representatives when needed. Computed accurate sale prices for purchase for transactions. Worked as a team member performing cashier duties, product assistance and cleaning. Interacted with customers and retail buyers to follow-up on shipping statuses and expedited orders. Accurately logged all daily shipping and receiving of orders.
06/2005 to 07/2012
Cashier Attendant & Car Detailer Rain Tunnel Carwash Kansas City, KS Provided cashiering & customer service to patrons & pre-sprayed cars prior to washing & detailed cleaning of vehicles after washing. Hand-toweled dried vehicles after exiting the car wash tunnel.
Education and Training
2013
Associate of Arts: Social & Personality Psychology Penn Valley Community College Kansas City, MO, USA
Emphasis in Social Behavior Science
Emphasis in Practical Psychology
Activities and Honors
Production & Developer: Advanced Admissions, LLC 2014
Spring Dream Fest Event Coordinator @ Union Station May 2014
Phenomenal Kids Foundation 2011-Present
Tony G's Annual Food & Toy Drive December 2014-Present
This resume is created in 7 minutes.
Objective
Reliable and hard working high school student seeking an entry-level position as a Mobile Electronics Technician, to enhance my skills learned and practiced while in school and to attend to cars and customer's needs.
Skills
  • Quality of Work
  • Installation of Remote Start
  • Knowledge of Basic After-Market Components
  •  Solder and Proper Wire Connections
  • Installations of Car Alarms
  • Ability to Work on a Team
  • Bilingual, Russian
  • Ability to Problem Solving
  • Punctual, Reliable, and Organized
  • Manual Labor Skills
Certifications
  • CPR/First Aid/AED, American Heart Association, Expires 2019
  • MECP Certification, May 2017
  • Precision 21st Century Skills Certification, May 2017
Work and Volunteer Experience
Car Detailer 10/2016 to Current Self-employed Spokane Valley, WA
  • Interior/Exterior cleaning
  • General Matinance
Advanced Finish Carpenter 06/2013 to 09/2016 Precision Carpentry Spokane Valley, WA
  • Measuring and cutting of construction materials
  • Operation of basic power tools
  • Basic safety Protocol and knowledge
Education and Training
2018 On Track Academy Spokane, WA
Mobile Electronics 2018 NEWTECH Skill Center Spokane, WA
  • Associate Student Body, 2016-2017
  • Skills USA Participant, 2016-2017

This resume is created in 7 minutes.
Professional Summary

To gain experience in an entry-level position for opportunity and growth. 


 Fluent in English and Spanish. 


 Willing to learn and accept constructive criticism.


 Developed a reputation of being hard-working, responsible and reliable. 


 Enjoyment of contributing on a team effort.

Work History
05/2013 to 08/2013
Receptionist Summers Nail Bar & Salon Cherry Creek, Colorado

Greeted Guest

Answered Phone 

Made Appointments 

Filled Papers 

06/2014 to 08/2014
Car detailer JM Auto Service and Collison Center Aurora, Colorado
Detailed Cars 
08/2015 to 08/2016
Nanny Nanny Lone Tree, Colorado

Cared for Kids 

Made Sure Kids Were Feed

Cleaned After Kids

Helped With Homework 


11/2016 to 05/2017
Receptionist Apple One Boulder, Colorado

Tep Agency:

BI 

  - Receptionist 

Popsockets 

  - Warehouse  

04/2017 to Current
Customer service agent Universal Lumpers, Inc Denver, Colorado

Take Inbound and Outbound Calls

Take Payments Over the Phone


Education
Current
Associate of Arts:
Community College of Denver - Denver, Colorado
Skills

Bilingual 

Adaptability 

Proficient in Microsoft 

Perfectionist 

Strong Work Ethic 

50 WMP 


This resume is created in 7 minutes.
Professional Summary
Responsible former service member with 4 years of experience in detailed mission oriented work. Passionate and motivated, with a drive for excellence. Open to any career field.
Skills
  • Time Management
  • Critical Thinking
  • Troubleshooting
  • Active Listening
  • Social Perceptiveness
  • Reading Comprehension
Work History
U.S. Navy Aviation Electronic Technician | Bremerton, WA | March 2013 - March 2017
  • Troubleshot the AN/ALQ-99 tactical jamming systems for EA-6B and EA-18G military aircraft.
  • Tested and troubleshot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters.
  • Tested electronic units using standard test equipment, and analyze results to evaluate performance and determine need for adjustment.
  • Adjusted or replaced defective or improperly functioning circuitry or electronic components, using hand tools or soldering iron.
  • Performed preventative maintenance or calibration of equipment or systems.
  • Kept records of maintenance and repair work.

 

Crosby Nissan Sales Car Detailer | Waycross, Georgia, United States | July 2012 - January 2013
  • Inspected parts, equipment, or vehicles for cleanliness, damage, and compliance with standards and regulations.
  • Cleaned vehicle exterior using cleaning solution, water, cloths and brushes
  • Cleaned upholstery, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.
  • Cleaned and polished vehicle windows with glass cleaner.
  • Drove Vehicles to and from dealership or customer's workplace or home.
Ware County Recreation Department Maintenance Worker | Waycross, Ga | May 2010 - May 2012
  • Part of a crew responsible for the upkeep of multiple city parks, football fields, baseball fields, and the administrative buildings that accompany them.
  • Operated vehicles and powered equipment, such as mowers, tractors, weed- eaters, pressure washers, edgers, electric clippers, and pruning saws.
  • Performed routine preventative maintenance to ensure machines continued to run smoothly
  • Sprayed herbicides to remove unwanted vegetation
  • Performed maintenance  and repaired sprinkler systems.
Education
High School Diploma Ware County High School Wayross, GA | 2012