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Summary

Proven top-rated sales leader with over eight years experience developing key customer relationships, strategic sales planning, and supervision of dynamic sales teams in fast-paced markets.

Skill Areas
  • Market Execution / Evaluation
  • Forecasting & Planning
  • Core Selling & Negotiating Skills
  • Captivating Public Speaking
  • Driving Execution Standards
  • Financial Management
  • Field Evaluation & Coaching
  • Passion for Winning
Experience
06/2017 to Current
Off Premise Sales Manager Heineken USA Phoenix, AZ
  • Provide direction, coaching and feedback to Retail Specialists, Brand Ambassadors and Retail Activators on achievement against PicOS
  • Ensure team has available and is leveraging selling resources to support execution of KPIs at accounts
  • Financial management for oversight of team budget & expenses
  • Partner with Distributor Manager / field team colleagues to ensure alignment and provide insight into market results
  • Partner with Crescent Crown Distributing by providing direction for field sales execution and growth of HUSA portfolio
  • Responsible for 380 Retail Accounts totaling 1.2MM CE 2017
05/2014 to 05/2017
District Sales Manager Kellogg Company Phoenix, AZ
  • Strategically led top-rated sales teams and 244 Retail Accounts through leadership, planning, communication, and forecasting
  • Exceeded 2016 annual sales goals totaling $22.3MM & 102.5%
  • Evaluated monthly, quarterly, and annual sales budget strategies through management of short-term goals and long-term objectives
  • Identified category growth, incremental promotional activity, and new customer partnership opportunities
  • Established high-level customer relationships as a trusted adviser for development of sales growth opportunities
08/2010 to 05/2014
Retail Sales Manager Kellogg Company Los Angeles, CA
  • Exceeded sales budget metrics by developing and maintaining customer relationships at field-level through strategic selling techniques​​
Education
2017
Bachelor of Science: Business University of Phoenix Phoenix, AZ
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Professional Summary

I am a results-oriented Account Manager who excels in revealing customer needs and delivering solutions. A driven professional who excels in building a loyal customer base to achieve both short and long-term organization sales goals. Successful at expanding network connections and introducing products persuasively. Highly experienced with sales management, organization, and adept at managing intense demands of multiple existing customer accounts. Sales expertise offering over 14 years of account management experience as an integral part of a fast-paced sales team. Determined employee with strong interpersonal skills and extensive retail, sales, and management experience. Enthusiastic and supportive attitude as well as provides creative solutions to solve issues. Looking forward to being your next key account sales manager.

Professional Highlights
  • Strong interpersonal skills
  • Staff product training and development
  • Customer service and team-oriented
  • Sales and account management
  • Conflict resolution skills
  • Dependable and reliable
  • Organized and skilled multi-tasker
  • Account development
Experience
Key Account Sales Manager Jan 2009 to Aug 2019
Vitec Imaging Distribution USA Upper Saddle River , NJ
  • Managed portfolio of over 60 accounts at one time, generating over $2.5 Million in sales
  • Delivered exceptional account service to strengthen customer loyalty and knowledge of our products, pricing, and promotions
  • Monitored market conditions, product innovations, competitive activity, and adjusted account sales approach to address latest market developments
  • Dealt directly with dealers, employees, and customers involving product prices, availability, features, forecast, terms, and more
  • Trained sales staff on photographic and video products in store, at seminars, and at special events several times a year
  • Worked closely with company executives to identify new business opportunities and securing more sales opportunities with better profitability
Sales Account Manager Aug 2006 to Dec 2008
Mike Gelman & Company Highland Park, IL
  • Worked as independent sales account manager, youngest independent rep in industry when first started
  • Family business, third generation selling photo/video products
  • Managed portfolio of more than 60 accounts at once generating over $2.5 Million in sales
  • Developed and executed annual sales plans and strategies for Midwest territory.
  • Addressed customer complaints quickly to drive satisfaction and adjusted operational strategies reducing issues.

Education and Training
Some College, Business Management Kendall College Evanston, IL, USA
  • Coursework in Marketing and communications, Advertising, E-commerce, Business Management and Administration, Public relations.
  • Made honor roll for a semester in 2000
  • Attended between 1
Accomplishments
  • Winner of the Manfrotto Eastern Salesman Of The Year For 2009
  • Won several sales contests including a trip to Israel in 2009
  • Awarded six merit increases during the first six years of employment
  • Created new avenues of sales for retail accounts, raising sales and profitability
  • Added minimum of two new accounts each of the last four years to expand my territory
  • Increased sales for several retail accounts anywhere from 40-115% year to date vs last year to date
  • Helped create new departmental procedures to improve workflow across many departments
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Professional Summary

Production management professional with over 15 years experience in large, fast-paced, High risk both raw and cooked value added multi-line facilities , Aseptic, UHT milk, Glass and Can lines.

Proven track record of achieving sustained improvements in quality, cost and delivery functions. Demonstrated ability to effectively lead, coach and develop a large work team to accomplish operational objectives. Identify, diagnose and resolve operational, manufacturing and maintenance problems within deadlines, plan work flow, manage multiple priorities and meet daily production targets while consistently reducing downtime . Develop new procedures and processes to improve production accuracy. Set up health and safety audit procedures and improve safety efficiencies. Competently utilize Lean Manufacturing, Six Sigma, HACCP and related process improvement techniques to ensure the most cost-effective manufacturing process. Establish and maintain acceptable quality levels for all assigned products. Interpret and develop reports including standard operating procedures. Efficiently set and control operational budgets. Proven Strong leadership abilities/Skills.

Accomplishments

TOP HAT Value Added. Successfully manage High Risk Frozen production and Drove Manufacturing and Distribution, through embedding Lean Manufacturing and Manufacturing Excellence disciplines and leadership.

Baiada Delivered 35% reduction in quality and wastage issues, and 40% increase in production -$96,000 to + $6000 in 3 month period.

Identified and recorded the most efficient run calibration for each product , resulting in 12% increased productivity and 8% decrease in wastage .

Freedom Foods Increased production from 2.6 million ltrs per week to 3.3 pw, 30% increase in sales.

Labour saving $35,980 per week in overtime $143,920 per month.

SIMPLOT Improved OEE by 12% on the glass line in under a 6 month period.

Implemented production process improvement leading to a reduced line headcount from 8 employees to 5.

Experience
10/2019 to Current
Site Manager Dicky Bill Australia Maffra, Vic
  • Directed safety operations and maintained clean work environment in adherence to fresh care, HARPS SQF and OHS requirements across multiple sites and locations Maffra vic and Drinan Qld, Brisbane
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Trained production teams on site-specific requirements, techniques and procedures.
  • Monitored worksite personnel to maintain safety, quality and performance.
  • Maintained safe work environment with zero accidents or lost work days.
  • Trained all department managers in site safety protocols.
  • Supervised day-to-day operations, equipment use and team of employees.
  • Developed training programs for food preparation, sanitation and procurement, which included training manual for new employees.
  • Screened, selected and assisted with training new employees as part of robust on-boarding process.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Coached, trained and disciplined employees to maximize performance.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
  • Aligned production with demands by establishing priorities, maintaining equipment and calibrating equipment for optimal performance.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
02/2017 to 10/2019
Site Manager True Foods Maryborough, Victoria

True Foods
Hired to lead the turn around of a struggling rural FMCG manufacture, over seeing cross functional operations including Safety , Quality , Maintenance , supply Chain , Production and C.I teams.

Strengthened compliance improved processes and elevated output, quality, customer satisfaction and employee moral to all time best.

Relied on to drive top-line and bottom line gains regardless of supply chain challenges , production line issues and or union obstacles to meet budget.
Implement Site Communication processes
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency and first time quality.

HSEQ

. Implemented Heath,Safety, Environment, Quality reporting and escalation processes within the site.

Implemented Critical To Quality Board

. Visual Quality boards that drive First time quality .
. Coached CI teams working on projects to improve production, reducing downtime and any reoccurring issues.

• Performed audits (5S, safety behavior walks...) non-conformance to drive site wide message of Safety First.

Developed Site Short interval control boards

08/2015 to 10/2017
Site Operations Manager Freedom Foods Shepparton, VIC

. Production Manager at a FMCG site that produces UHT milk as a co packer for export in south East Asia and domestic customers.

Implemented the following.

. Moved casuals from 12hr to 8 hr rotational shifts saving $35,980 per week in overtime $143,920 per month.

. Increased production from 2.6 million ltrs per week to 3.3 pw, 30% increase in sales.

. Hr by Hr boards

. Visual weekly care boards in filling room so everyone knew what cycle was running and what was needed to be driven at start up meeting.

. Developed PD,S for operators/ Team leaders and Operation leads.

. Developed one point lessons to share keypoint lessons across all shifts.

. RCA training for Operation leads covering 5 Why,s - centre of control.

. Schubert trans model numbering to ID affected units.

. Schubert down time break down, this allowed us to asses the schubert troubled areas and focus attention were needed.

. Score card of escalation using a 1234 process.

. Developed SOP for further training of crews.

. Meeting Agenda / Launch, start up-looking forward - End of shift process.

. Responsible for monitoring and continually improving standards of performance and quality within the operation.

. Driving operational improvements maximising the value of the asset base while ensuring a tight control on operational costs.

. Established and implemented departmental policies, goals, objectives and procedures.

. Encouraged, identifying and developing best practise strategy.

. Creating, managing and analysing performance data and other information.

. Tetra Pak aseptic process and packing plant operations.

. Lead a team of 6 production supervisors , 6 team leaders & 100 production staff to run a fully automated high speed plant.

. Manage safety & quality on site.

. Lead CI teams working on projects to improve production, reducing downtime and any reoccuring issues.

07/2012 to 08/2015
Production Manager Simplot Echuca, vic
  • Simplot Echuca plant produces Leggo's range, pasta sauces, tomato paste and pickles ,Edgell beetroot and Harvest range of products Aseptic lines sachet squeeze and tubs, glass and can lines'
  • Management of 6 sections department 180+ Production line staff
  • Improved OEE by 12% on the glass line in under a 6 month period
  • Implemented production process improvement leading to a reduced line headcount from 8 employees to 5.
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Responsible for increasing productivity, quality performance and yield through the application of lean manufacturing processes and continuous improvement.
  • Also in charge of controlling the production processes and leading a dedicated assembly production team.
  • Responsible for communicating and meeting daily production requirements.
  • Served as liaison between Plant Management and operating floor regarding daily assignments.
  • Guided and supported supervisors on all discipline and corrective action matters.
  • Maintained budget spending by implementing cost savings measures.
  • Acted as coach with workforce to grow positive morale environment.
  • Evaluate production bottlenecks and develop action plans to resolve.
  • Set and monitor performance goals
  • Managed improvement review process, implementation and transition control plans .
  • Ensured the most cost-effective production methods were employed.
  • Analysed processes to determine areas for improvement, increased efficiency and cost reduction.
  • Financial
  • Yield reports
  • Capital expenditures
  • Labour Budget
  • Glass line labeller ace
  • Can line labeller ace
  • Palletisation project
  • Rail management project
  • Supply Chain
  • Planning/ allergens alignment, washes and change over
  • Inventory
  • Warehouse
  • Production
  • Maintenance
07/1995 to 02/2012
Senior Instructor/Manager Kyoshi MMA Lakehaven, nsw
  • Kyoshi Mma - Charmhaven Manage 4 mma Instructors, Team of 5 recruiters , Training 115 students and coach the Australian Amateur mma Team.
  • Responsibilities.
  • Manage recruitment team of 5 personal.
  • Manage and lead 4 mma Instructors teaching at 4 gyms.
  • Maintained thorough knowledge of all rules, coaching techniques and current trends in Mixed Martial Arts.
  • Exhibit strong Leadership skills and sound judgment while executing coaching responsibilities and functions.
  • Supervised practices and contests, prioritizing safety at all times.
  • Planning class content and structure, performing warm ups and demonstrating the techniques of mma including sparring, throws, joint locks, chokes and kata.
  • Training and Teaching Others -- Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Working with students on a one-to-one basis during class including verbalizing commands, holding hand-pads, coaching students regarding techniques and ensuring students follow instruction.
  • Trained 4 mma instructors from novice to representing Australia in mma.
  • Recruited 250 students in the hunter region.
  • 4th Dan karate instructor,.
  • 4 World Titles on the Australian team full contact karate.
  • Coached Australian mma Team represented in South Africa Tri Nations 2013.
  • Implemented and taught karate and self defence programmes in Hunter schools from 1st class to yr 12.
  • Implemented and sanctioned Amateur fight rules for mma in Australia.
  • Sanctioning Body representative for the Combat sports of NSW Bushrat printing offset and Digital printing Company.
02/2008 to 01/2012
Day / Afternoon Shift Manager of Fresh Valued Added BAIADA Poultry Fresh Beresfield, nsw
  • High Risk Fresh Poultry Production, Value added products and Packing operations. Tray wrap, debone, cook plant.
  • Manage production teams in 10 sections 2oo staff
  • Delivered 35% reduction in quality and wastage issues, and 40% increase in production -$96,000 to + $6000 in 3 month period
  • Identified and recorded the most efficient run calibration for each product , resulting in 12% increased productivity and 8% decrease in wastage
  • Implemented root cause and corrective actions to remove production constraints and improve product quality.
  • Conducted safety and production analysis and incorporated findings by Implementing Task instructions and performance evaluations on all machine operators .Visual aids where also implemented to task instructions for those with limited english .
  • Defined manufacturing performance standards and reviewed the performance outcomes to set future targets.
  • Achieving weekly and monthly KPI objectives and targets including yield and machine efficiency.
  • Developed production tracking and quality control systems, analysing production, quality control, maintenance and other operational reports, to detect production problems.
  • Day-to-day management of production with a strong focus on operational continuous improvement & cost reduction.
  • Drive the business, engineering and manufacturing efficiencies.
  • Lead, guide and develop production team with effective communication and leadership.
  • Delivery of efficient process operation, ensuring no lost time in production Complying with WHS policies and regulations and ensure QA and food safety objectives are met.
  • Responsibilities Managing Budgets, Labour cost and ingredients.
  • Monitoring Inventory.
  • Ensure maximum operational & production efficiencies are achieved.
  • Kronos Management
  • Actively suggested operational improvements to enhance quality, improve production times and reduce costs.
  • Supply Chain
  • warehouse/Ingredients
  • Dispatch
  • Planning
  • Maintenance
  • labour costs
  • Capital Expenditures
  • Kebab machines
  • Packing machines
01/2007 to 01/2011
Afternoon Production manager Baida Top Hat Manufacturing Mount Kuringai
  • High Risk Raw manufacturing processed to Fully Cooked Frozen convenience products, processed meat, chicken and seafood products.
  • Manage a production team of 60 personal in 6 departments, in High risk food production.
  • Supervise and manage operators on Tray pack machine (mondini,),density and check weight machines (Loma) Automated carton tray packing machine (Hmps) Retail carton packing machine ( kliklok) Retail automated box maker ,weighing and bagging machine (ishida).
  • Cedar creek programs and scanners.
  • Knowledge of MRP and other Inventory management systems Responsibilities.
  • Ensure best practice safety management & systems are in place.
  • Ensure maximum operational & production efficiencies are achieved.
  • Drive the business, engineering and manufacturing efficiencies.
  • Day-to-day management of production with a strong focus on operational continuous improvement & cost reduction.
  • Drive daily production activities with effective communication and leadership.
  • Maintain good employee relations that encourage productivity, motivation and positive morale.
  • Lead, guide and develop production team.
  • Operate and train operators in the Cedar creek programs and scanners .Product Specification & Control Warehouse Management.
  • Production Scheduling Label Design and Batch Printing.
  • Distribution Yield & Performance Reporting.
04/2003 to 01/2007
Production Manager Bushrat Printing Belmont, nsw
  • Managed 5 staff.
  • Offset and Digital presses , pre press , binding and finishing.
  • Responsibilities.
  • Produce print material in three stages: pre press, press, and binding and finishing.
  • Review specifications, calibrate colour settings on printers, identify and fix problems with printing equipment, and assemble.
  • Set up and operate digital, letterpress, lithographic, flexography, gravure, or other printing machines.
  • Includes short-run offset printing presses.
  • Inspecting equipment, or materials to identify the cause of errors or other setting problems or defects.
  • maintain consistent production quality ,perform safety inspections in manufacturing or industrial setting.
  • Examine products or work to verify conformance to specifications.
  • Repairing and Maintaining Mechanical Equipment Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical principals.
  • Wrote clear and concise work instructions.
01/1998 to 01/2003
Retained Fighter NSW Fire Rescue Service Retained Fighter Teralba, nsw
  • Teralba Station nsw N.S.W Fire Brigade Completed Australian Fire competencies, Hazmat Vehicle rescue Emergency response training Search and rescue Rope rescue.
  • First aid Responsibiliteis Fire prevention and suppression : responsible for preventing and responding to fire emergencies, Rescue: rescue provider respond to rescue calls and related incidents Hazardous materials incidents Terrorism consequence management:.
  • Use of fire appliances and pumps, rescue equipment, radio networks, computer response systems.
  • Management of hazardous materials.
  • Administering of first aid.
  • Wild fire behaviour and suppression management.
  • Fire science and behaviour awareness.
  • Basics of building construction.
  • Varying methods of water and electricity supply.
  • Occupational health and safety.
  • Leadership, team building,public liason Operation of Combi cutter The Combi Cutter is a hydraulic tool used for cutting, spreading or squeezing metallic or non yielding material.
  • Holton foot stablisation device The Holton Foot Stabilisation device is used to stabilise a vehicle that has rolled onto its side.
  • Hydraulic pump This petrol powered hydraulic pump is used to power the Combi Cutter teamwork and communication.
Education
Printing machinist Sydney Technology Campus sydney, nsw
Certifications
Printing machinist trade certificate Sydney Tafe - Sydney
Frontline management
fork lift Licence
MR Licence
First Aid safety training PUAWER0058
Interests
Working with street youths providing mentoring programme around mma Family Fishing
Skills

Continuous improvement, Cost reduction, Employee relations, First aid, Focus, Instructing,Team Building, Leadership skills, Teamwork.

Additional Information
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Summary
Very detail and team oriented, very hands on, and always there for the staff. I wouldn't make anyone do anything that I wasn't willing to do myself. Very easy to get along with and love to interact with many different types of people. Have been in every facet of the restaurant business from serving, bartending, host, manager, and cook.
Highlights
  • Florida Food Handlers card
  • Managed and wrote the servers schedules.
  • Did bar inventory every month.
  • Billing and receiving.
  • Trained in liquor, wine and food service
  • Prepared sales forecast
  • Skilled Bartender.
  • Linecook
 

 




 
  • Server/ trainer 
  • Optimized profits by controlling food, beverage and labor costs on a daily basis. 
  • Opening and closing manager. 
  • Highly responsible and reliable
  • Point of Sale (POS) system operation
  • Extensive hospitality background
  • Hiring and training
 
  
Experience
February 2019
to
Current
Toojays Boca Raton, FL Assistant Manager

Server manager. i make the server schedules and oversee servers throughout week. Open and close, inventor, and ordering. I do hiring also.

  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making
February 2018
to
December 2018
Panera Bread Co Delray Beach, FL Assistant General Manager

Hiring manager

Inventory count weekly and monthly

Produce ordering

Truck ordering and receiving

Opening and closing

Nate Johnson Assistant General Manager

April 2017
to
January 2018
RA Sushi Bar Restaurant Miami, FL Manager

Host and Busser Manager

Wrote schedules

Opening and closing Manger

Trained in managing FOH, BOH, and Sushi operations.

 

Worked there till store closed unexpectedly

 

Worked closely with store GM Frank Zito and Regional Vice President Derek Franks.

 



November 2015
to
April 2017
Grove Bay Grill Coconut Grove, FL Manager

Great place to work but decided to move on when there was limited room to move up and expand my role in the company.

Wrote Schedules for FOH staff

Conducted training program for FOH

Advised GM on day to day operations



 Sarina Kiernan Manager


November 2013
to
October 2015
Scotty's Landing Coconut Grove, FL Manager/Server/ Supervisor

Worked at Scotty's Landing till it closed down and was taken over by Grove Bay Grill.TrainerKate Wessel, Owner ​
July 2012
to
November 2013
Rosa Mexicano Miami, FL Server Left Rosa Mexicano to pursue Management opportunity.  Mark Poor, General Manager ​
June 2011
to
July 2012
Cheesecake Factory Coconut Grove, FL Server Thoroughly knowledgeable of the vast Cheesecake Factory menu and was a Server trainer. Chris Hawkes, General Manager
September 2009
to
June 2011
Fritz and Franz Bierhaus Miami, FL Server First job since coming to Miami, had to find a new job to cover expenses of school. Peter Lepregur, General Manager ​
Education
2015
Miami Dade College Miami, FL, United States Associate of Arts: Business Courses in Hospitality and Restaurant Management
Fayetteville Tech Fayetteville, NC Associate of Arts: Business Coursework in Business, Restaurant and Hotel Management
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Career Overview
Looking for an opportunity for a full time job with or with out benefits also I know how to stock , cook and janitorial work. I currently work for monster pets Doing stocking an caretaker for pets also I graduated high school 
Skills
  • Stocker
  • Manage
  • Janitorial
  • Janitorial 
  • Manage 
  • Stocker
Professional Experience
01/2017
Stocker Monster pets Philadelphia, PA reponsible for stocking pet food also clean the store if need to be clean.I take care of pets like clean cages and feed an give water to them.I Compare merchandise invoices to items actually received to ensure that shipments are correct.Design and set up advertising signs and displays of merchandise on shelves, counters, or tables to attract customers and promote sales.Receive, open, unpack and issue sales floor merchandise.Stock shelves, racks, cases, bins, and tables with new or transferred merchandise.Take inventory or examine merchandise to identify items to be reordered or replenished.Answer customers' questions about merchandise and advise customers on merchandise selection.Clean display cases, shelves, and aisles.Itemize and total customer merchandise selection at checkout counter, using cash register, and accept cash or charge card for purchases.Pack customer purchases in bags or cartons.Transport packages to customers' vehicles.
01/2012 to 01/2017
JANITORIAL WORK commenwealth of ROCKVIEW Philadelphia, PA Responsible for cleaning buildings, removing debris, and keeping areas neat and tidy. Vacuums and buffs floors, shampoos carpets, empties trash receptacles, and replace lining of trash cans.
01/2012 to 01/2017
MANAGER COMMONWEALTH OF ROCKVIEW Philadelphia, PA responsible for  monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards.
Education and Training
2011
High School Diploma Overbrook high school Philadelphia, PA, Pennsylvania
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Professional Summary
Reliable worker with strong mechanical aptitude and a willingness to learn.
Skills
  • Fast learner
  • Strong mechanical skills
  • Strong initiative
  • Basic computer skills
  • Good judgment
  • Good multitasker
  • Good communication skills
  • Strong team player
Work History
Janitorial Services, 10/2016 to Current
BD&S Monroeville
  • Kept janitorial closets clean and organized.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Polished glass surfaces and windows.
  • Removed waste paper and other trash from the premises to designated area.
  • Accepted accountability for all assigned building keys, master keys and access cards.
  • Disinfected and mopped bathrooms to keep them sanitary and clean.
  • Used chemicals and other cleaning equipment in a proper, safe and responsible manner.
Cook/Cashier, 06/2013 to Current
Pizza Hut Monroeville
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Verified that prepared food met all standards for quality and quantity.
  • Cleaned and organized eating, service, and kitchen areas
  • Provided excellent customer service
  • Trained new cashiers on procedures, customer service and sales techniques.
Forklift Operator, 07/2016 to 10/2016
Alto Atmore
  • Operated forklifts safely.
  • Accurately read, understood, and carried out written instructions.
  • Attended monthly safety meetings to ensure machine operation safety.
  • Communicated operational issues and changes to supervisor on regular basis.
  • Followed company procedures to maintain work environment in a neat and orderly condition.
Education
High School Diploma: 2011
Monroe County High School - Monroeville, AL
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Skills
  • Results-oriented
  • Client-focused
  • Strong organizational skills
  • Sharp problem solver​
  • Fluent in English
  • Observant 
Experience
Security Guard Specialist 03/2017 to 06/2017 School City of East Chicago East Chicago, Indiana Assists bus driver for the purpose of handling emergency situations until the driver can take over. Assists special education students and other passengers for the purpose of providing safe loading and unloading from buses during normal transport and emergency situations. • Monitors students with special needs until released to teacher, instructional assistant, parent, etc.  Prepares reports (e.g. seating chart of assigned riders, incident reports, passenger misconduct, etc.. . Reports observations and/or incidents (e.g. discipline, accidents, inappropriate social behavior, etc.) for the purpose of communicating information to appropriate personnel for their action.  Secures students and/or their equipment (e.g. restraints, checks wheel chair tie downs, seat belts, opens ramp, etc.) for the purpose of ensuring the safety and well-being of students.
Substatute Custodian/ Maintains 09/2015 to 02/2017 School City of East Chicago East Chicago, Indiana Polished furniture and metal fixtures. Gathered and emptied trash and recycling bins. Dusted and mopped all hard surfaces. Scraped gum off of hard surfaces and carpet. Set up and took down chairs and tables. Wet mopped and spot mopped public corridors, washrooms and classrooms. Cleaned and restocked cafeteria items. Dusted furniture, walls, machines and equipment. Stripped, sealed, finished and polished floors. Notified building managers about needed repairs and replacement equipment. Emptied all trash cans and replaced liners. Maintained all janitorial equipment in a clean, safe and operable condition.
Janitorial 06/2014 to 12/2014 Aztec Cleaning Service East Chicago, Indiana Cleaning trailers for the engineers at B.P. Oil Refinery. Gathered and emptied trash and recycling bins. Wet mopped and spot mopped public corridors, washrooms and classrooms.  Clean offices and cubicles. Dusted furniture, walls, machines and equipment. Notified building managers about needed repairs and replacement equipment. Cleaned public restrooms, including scrubbing sinks, toilets, countertops and mirrors.
Education and Training
General Studies Centeral High School East Chicago, Indiana
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house keeping/ janitorial
Personable and responsible housekeeper with 12 years in house keepimg and janitorial service. Solid team player with upbeat, positive attitude.Housekeeping professional offering strong background in detailed cleaning of beach rental homes and private residences in the Housekeeper versed in executing multiple tasks in a fast paced environment. Friendly and effective when working with a wide range of personalities. offering 10 years in industrial cleaning services, as well as a dedication to completing tasks on time and surpassing expectations. area. Exceptional interpersonal and time management skills.
Skills
  • Strong organizational skills
  • Seasoned in conflict resolution
  • Energetic work attitude
  • Restroom detailing
  • Interior and exterior cleaning
  • Hardworking
  • Self-directed
  • Hospitality background
  • Chemical cleaning
  • Interior and exterior cleaning
  • Organized
  • Customer-oriented
Experience
Head Housekeeper 06/2000 to 06/1990 Kings brook Jewish medical center bronx, NY Hand dusted and wiped clean office furniture, fixtures and window sills. Operated incinerators and trash compactors to dispose of garbage. Cleaned and returned vacant rooms to occupant-ready status. Informed supervisor n supplies were low. Replenished guest supplies and amenities.Clean hospital rooms. attend to oasha , and Hippa laws 
Janitorial Housekeeping 01/2000 to 01/2017 William and Mary bronx, ny Hand dusted and wiped clean office furniture, fixtures and window sills. Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions. Swept and damp-mopped private stairways and hallways. Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures. Stripped floors using electrical cleaning equipment. Emptied and cleaned all waste receptacles. Stocked toilet tissue and paper towels, as well as other restroom supplies. Operated incinerators and trash compactors to dispose of garbage.
Housekeeper/Janitorial Services 05/1986 to 03/1990 Morisinia hospitol williamsburg, VA Hand dusted and wiped clean office furniture, fixtures and window sills.
Removed finger marks and smudges from vertical surfaces, including doors, frames and glass partitions. Maintained hotel locker rooms, lounges and back of house areas. Set up and cleaned banquet and conference rooms. Kept utility sink rooms in clean, neat and orderly condition. Swept and vacuumed floors, hallways and stairwells. Swept and vacuumed floors, hallways and stairwells.
Education
High School Diploma: high school 1999 Erasmus hall High school Newoort news, va Alternative Dispute Resolution (ADR) training Top Student government representative Coursework in all Majors 2.5 Grade average. honors student.