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Proven top-rated sales leader with over eight years experience developing key customer relationships, strategic sales planning, and supervision of dynamic sales teams in fast-paced markets.
I am a results-oriented Account Manager who excels in revealing customer needs and delivering solutions. A driven professional who excels in building a loyal customer base to achieve both short and long-term organization sales goals. Successful at expanding network connections and introducing products persuasively. Highly experienced with sales management, organization, and adept at managing intense demands of multiple existing customer accounts. Sales expertise offering over 14 years of account management experience as an integral part of a fast-paced sales team. Determined employee with strong interpersonal skills and extensive retail, sales, and management experience. Enthusiastic and supportive attitude as well as provides creative solutions to solve issues. Looking forward to being your next key account sales manager.
Production management professional with over 15 years experience in large, fast-paced, High risk both raw and cooked value added multi-line facilities , Aseptic, UHT milk, Glass and Can lines.
Proven track record of achieving sustained improvements in quality, cost and delivery functions. Demonstrated ability to effectively lead, coach and develop a large work team to accomplish operational objectives. Identify, diagnose and resolve operational, manufacturing and maintenance problems within deadlines, plan work flow, manage multiple priorities and meet daily production targets while consistently reducing downtime . Develop new procedures and processes to improve production accuracy. Set up health and safety audit procedures and improve safety efficiencies. Competently utilize Lean Manufacturing, Six Sigma, HACCP and related process improvement techniques to ensure the most cost-effective manufacturing process. Establish and maintain acceptable quality levels for all assigned products. Interpret and develop reports including standard operating procedures. Efficiently set and control operational budgets. Proven Strong leadership abilities/Skills.
TOP HAT Value Added. Successfully manage High Risk Frozen production and Drove Manufacturing and Distribution, through embedding Lean Manufacturing and Manufacturing Excellence disciplines and leadership.
Baiada Delivered 35% reduction in quality and wastage issues, and 40% increase in production -$96,000 to + $6000 in 3 month period.
Identiﬁed and recorded the most efﬁcient run calibration for each product , resulting in 12% increased productivity and 8% decrease in wastage .
Freedom Foods Increased production from 2.6 million ltrs per week to 3.3 pw, 30% increase in sales.
Labour saving $35,980 per week in overtime $143,920 per month.
SIMPLOT Improved OEE by 12% on the glass line in under a 6 month period.
Implemented production process improvement leading to a reduced line headcount from 8 employees to 5.
Hired to lead the turn around of a struggling rural FMCG manufacture, over seeing cross functional operations including Safety , Quality , Maintenance , supply Chain , Production and C.I teams.
Strengthened compliance improved processes and elevated output, quality, customer satisfaction and employee moral to all time best.
Relied on to drive top-line and bottom line gains regardless of supply chain challenges , production line issues and or union obstacles to meet budget.
Implement Site Communication processes
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency and first time quality.
. Implemented Heath,Safety, Environment, Quality reporting and escalation processes within the site.
Implemented Critical To Quality Board
. Visual Quality boards that drive First time quality .
. Coached CI teams working on projects to improve production, reducing downtime and any reoccurring issues.
• Performed audits (5S, safety behavior walks...) non-conformance to drive site wide message of Safety First.
Developed Site Short interval control boards
. Production Manager at a FMCG site that produces UHT milk as a co packer for export in south East Asia and domestic customers.
Implemented the following.
. Moved casuals from 12hr to 8 hr rotational shifts saving $35,980 per week in overtime $143,920 per month.
. Increased production from 2.6 million ltrs per week to 3.3 pw, 30% increase in sales.
. Hr by Hr boards
. Visual weekly care boards in filling room so everyone knew what cycle was running and what was needed to be driven at start up meeting.
. Developed PD,S for operators/ Team leaders and Operation leads.
. Developed one point lessons to share keypoint lessons across all shifts.
. RCA training for Operation leads covering 5 Why,s - centre of control.
. Schubert trans model numbering to ID affected units.
. Schubert down time break down, this allowed us to asses the schubert troubled areas and focus attention were needed.
. Score card of escalation using a 1234 process.
. Developed SOP for further training of crews.
. Meeting Agenda / Launch, start up-looking forward - End of shift process.
. Responsible for monitoring and continually improving standards of performance and quality within the operation.
. Driving operational improvements maximising the value of the asset base while ensuring a tight control on operational costs.
. Established and implemented departmental policies, goals, objectives and procedures.
. Encouraged, identifying and developing best practise strategy.
. Creating, managing and analysing performance data and other information.
. Tetra Pak aseptic process and packing plant operations.
. Lead a team of 6 production supervisors , 6 team leaders & 100 production staff to run a fully automated high speed plant.
. Manage safety & quality on site.
. Lead CI teams working on projects to improve production, reducing downtime and any reoccuring issues.
Continuous improvement, Cost reduction, Employee relations, First aid, Focus, Instructing,Team Building, Leadership skills, Teamwork.
Server manager. i make the server schedules and oversee servers throughout week. Open and close, inventor, and ordering. I do hiring also.
Inventory count weekly and monthly
Truck ordering and receiving
Opening and closing
Nate Johnson Assistant General Manager
Host and Busser Manager
Opening and closing Manger
Trained in managing FOH, BOH, and Sushi operations.
Worked there till store closed unexpectedly
Worked closely with store GM Frank Zito and Regional Vice President Derek Franks.
Great place to work but decided to move on when there was limited room to move up and expand my role in the company.
Wrote Schedules for FOH staff
Conducted training program for FOH
Advised GM on day to day operations
Sarina Kiernan Manager