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Professional Summary
Highly ambitious, current assistant principal  with 17 years working in an educational setting. With a willingness and desire to learn all aspects of building leadership I am currently seeking an opportunity to serve  as a building leader.
Doctorate of Education: Educational Ledership December 2018 William Woods University - Fulton, MO Secondary Administration 3.5
Master of Arts: December 2009 Rockhurst University - Kansas City, Missouri 3.5
  • Business Education
  • Urban Experience
  • Safety and security procedures
  • Conflict resolution
  • Oral and written communication
  • Educational staff supervision
  • Policies and procedures
  • School activities and events
  • Codes of conduct
  • Entrepreneurial personality
  • Outside community relations
  • Goal planning
  • CSIP  Committee Member
Work History
Assistant Principal 07/2017 to Current
Plaza Middle School Kansas City, MO
  • Monitored student behavior and enforced discipline policies.
  • Trained teachers on effective teaching techniques, classroom management strategies and behavior modification.
  • Led meetings to convey policy changes, gather information and assess employee thoughts.
Dean of Students-Administrator Intern 07/2000 to 05/2017
USD 500 Kansas City Kansas Public Schools Kansas City, Kansas
  • Speak with parents, student and teachers regarding grading policies.
  • Process all discipline for the building assigned appropriate consequences for actions.
  • Dean of Students - 2014 - 2017
  • Secondary Business Teacher - 2009 - 2014
  • In-School Suspension - 2007 - 2009
  • Elementary Custodian - August 2006 -December 2006
  • School Bus Driver - 2000 - 2007
Executive Real Estate Agent 02/2010 to Current
Reece and Nichols Kansas City, Kansas
  • Solicited property sales listings from potential vendors.
  • Assisted vendors in selling property by establishing asking price, advertising the property.
  • Listed the property with listing services and conducted open houses for potential buyers.
  • Provided advice to clients on market conditions, prices, mortgages, legal requirements and relevant matters.
Parts Sales Manager 11/1998 to 07/2005
Kansas City, Kansas
  • Assisting the assistant manager and store manager in supervising store associates; assigning, directing and coaching to ensure the completion of assigned tasks during assigned shifts.
  • Assuming responsibility for the store operation and effectively leading during assigned shifts in the assistant manager's and store manager's absence.
  • Training and developing Store associates during assigned shifts.
  • Motivating Store associates during assigned shifts to provide WOW! Customer Service.
Lead Teller 05/2002 to 08/2004
Bank of America Kansas City, Kansas
  • Managed opening and closing times for the main branch.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Trained employees on cash drawer operation.
  • Processed cash withdrawals.
  • Examined checks for identification and endorsement.
  • Processed treasury, tax and loan payments.
  • Delivered prompt, accurate and excellent customer service.
Wires Transfer Clerk 11/1998 to 07/2000
Bank MIdwest Kansas City, Missouri
  • Transfers funds or securities and maintains records of transactions, using computer: Types, transmits, and receives funds transfer messages on computer terminal to or from other banks and Federal Reserve Bank.
  • Records funds or securities transferred and disposition, using computer.
  • May maintain file of customers requiring daily transfer of funds or securities.
  • May verify or assign code number to telecommunication messages.
Vault Teller 07/1997 to 12/1998
Commerce Bank of Kansas City Kansas City, Missouri
  • Managed opening and closing times for the drive up teller window.
  • Balanced daily cash deposits and bank vault inventory with a zero error rate.
  • Processed cash withdrawals.
  • Examined checks for identification and endorsement.
  • Delivered prompt, accurate and excellent customer service.
  • Phi Beta Sigma, Fraternity Inc.
  • I.B. Blackburn Masonic Lodge
  • Plaza Middle School PTA
  • Faith Deliverance Trustee
  • Communication skills, work ethic and dedication to professional development and continuing education.
  • Education to help students achieve lasting success in the classroom and the work place.
  • Versed in classroom management, behavior strategies and individualized instruction.
  • Expanding individual educational skill sets.
  • Professional development through leadership conferences
  • Continuing learning culturally responsive methods to ensure an equitable learning experience
Highlights From Reference Letters
"Mr. Smith is collaborative and reflective!"
- Dr. Donnie Mitchell, Northwest Middle School

"Ryan demonstrates three important leadership: organization, positive attitude and willingness to learn!"
- Dr. Lezlee Ivy, Plaza Middle School

"Ryan was always aware and responsive to the needs of all students and staff!"
- Mr. Gabe Mervosh, Washington High School
This resume is created in 7 minutes.
Lead Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and efficiency, as well as achieving branch goals.
  • Exceptional customer service
  • Reliable
  • Cash dispenser operation
  • Currency and coin counter
  • Excellent communication skills
  • Friendly
  • Energetic
  • Approachable
  • Leader 
  • Organized Flexible
  • Team player
  • Organized
  • Strong work ethic
  • Goal Getter
  • Time Management
05/2017 to Current
Lead Teller Operations Specialist JP Morgan Chase Bank, NA Naples, Florida
Maintained confidentiality of bank records and client information.
Delivered prompt, accurate and excellent customer service.
Adhered to Chase Bank security and audit procedures.
Processed cash withdrawals.
Examined checks for identification and endorsement.
Processed treasury, tax and loan payments.
Delivered prompt, accurate and excellent customer service.
Identified inefficiencies and made recommendations for process improvements.
09/2016 to 05/2017
Teller JPMorgan Chase Bank, NA Naples, Florida
Delivered prompt, accurate and excellent customer service.
Processed cash withdrawals.
Examined checks for identification and endorsement.
Processed treasury, tax and loan payments.
Maintained confidentiality of bank records and client information.
Directed specific questions to appropriate branch personnel.
03/2016 to 08/2016
Style Advisor Justice Springfield, Illinois
Provided professional and courteous service at all times.
Operated cash register with proficiency.
Unboxed new merchandise.
Worked with customer service to resolve issues.
Assessed customer needs and responded to questions.
01/2008 to 07/2016
Office Manager Sean Cole Roofing, LLC Chatham, Illinois
8 years of office experience.
8 years of management experience.
Established and maintained effective communication system.
Monitored ongoing expenses relative to budget projections.
Planned, coordinated and controlled daily operations of the organization.
Reviewed sales price and operating costs.
Handled telephone inquiries.
Education and Training
High School Diploma Glenwood High School Chatham , Illinois
High School Diploma
This resume is created in 7 minutes.
Professional Summary
As a dedicated Customer Service Representative I would like to use my customer service skills to contribute to company success. I am motivated to maintain customer satisfaction, with over 5 years of experience working in diverse retail environments.
Work History
Lead Teller Operation Specialist, 01/2017 to Current
JPMorgan Chase
  • Process routine account transactions.
  • Open accounts, including savings and checking.
  • Help customers fill out deposit and withdrawal slips.
  • Use adding machine.
  • Disburse money to customers.
  • Validate the deposit slip and stamp it by machine.
  • Check for photo identification.
  • Assist customers at the drive-through window.
  • Greet people warmly and direct them to appropriate bank personnel.
  • Handle loan payments and cash checks.
  • Sell traveler's checks and money orders.
  • Collect loan and utility payments.
  • Promote bank products.
  • Record all transactions.
  • Report suspicious activity to police.
  • Exchange foreign currency.
  • Count cash at beginning and end of shift.
  • Balance currency, cash and checks in cash drawer at end of each shift.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.

Customer Service Rep, 04/2011 to 01/2014
  • My key responsibilities as a Wal-Mart customer service rep.
  • were as followed.
  • Handing returns and exchanged, dealing with customers compliments and or compliment, handing go backs and returning them t to the sells floor.
  • Along with money services, cashing checks, loading cards, bill payments, money gram (sending, receiving etc.) all while minting a clean workspace and a balanced cash drawer.
  • Babysitter
  • Greeted customers entering the store to ascertain what each customer wanted or needed.

06/2004 to 01/2011
  • I myself were responsible for 4-6 school age children at a time helping with homework, planning activities and outings.
  • Keeping them busy and well entertained and safe while in our care by being CPR/AED ready.
High School Diploma: May 2011
Berkeley Adult School Skills & Abilities skills - Conflict resolution - Strong Organizational skills - Excellent Communication skills, listening and engaging and interacting with customers and associates - Cash management, experience in handling large sums of money on daily basis - Energetic work attitude - Excellent working in fast paced working environment, under pressure and meeting deadlines - Fast learner - Self-starter and self-motivated - Ability to multi task - Data entry experience, knowledge of Microsoft Office and IBM register programs - Comfortable working with a team or in team setting.
This resume is created in 7 minutes.
Throughout my career, I have learned that as my skills evolve, so do my goals. I receive great satisfaction in helping our community. It began with volunteering my time at Sea Fair and helping the Fulton Volunteer Fire Department with Oyster Fest and developed into a love of service. In 2016 I was the chair of Relay for Life in Rockport. Building an event like that was a momentous task that made me realize personal success without contributing to community success is not success at all.  Currently I am seeking employment that will allow me to capitalize on my knowledge of banking, while helping to ensure our community continues to grow.
  • Exceptional customer service
  • International funds transfer process expertise
  • Strong sense of banking ethics
  • Strong work ethic
  • Organized
  • Team player
First Community Bank Rockport, TX Teller 10/2015 to Current While maintaining the highest levels of customer satisfaction, my responsibilities include: cash handling; foreign and domestic wire transfers; creating money orders and cashier's checks; assessing fraud risks; and performing opening and closing procedures. 
Wells Fargo Rockport, TX Lead Teller 04/2013 to 10/2015 Throughout my employment at Wells Fargo, I personally performed all requirements of the tellers that I managed as well as: estimating and ordering the cash requirements of the community while protecting our institution from excess liabilities; performed regular audits; and provided discretionary overrides as necessary for tellers when the customers' needs exceeded limits.
Kum & Go Parachute, CO Assistant Store Manager 07/2011 to 02/2013 As the assistant manager at Kum & Go my responsibilities included: managing bank deposits; consistent maintenance of proper inventory as well as sales reports; scheduling; training new hires; and audits all while delivering exceptional customer service.  
Education and Training
High School Diploma 2003 Grand Valley High School, Parachute, CO
Psychology Colorado Mountain College, Glenwood Springs, CO
Psychology Mesa State College, Grand Junction, CO