Senior Teller resume examples

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Skillful Senior Teller resume

William Tyler Pannell
Professional Summary

Banking professional with an outstanding background in customer service, sales/banking, and warehouse/visual experience looking for opportunities in Pittsburgh

Skills
  • Cash handling expertise
  • Advanced clerical knowledge
  • Savvy relationship-builder
  • NCR Cash recycler
  • Compliance, banking laws and regulations
  • Rapid data entry skills
  • Strong account analysis skills
  • Consumer banking specialist
  • Night and safe deposit procedures
  • Positive 
  • Self-sufficient
  • Goal-oriented
  • Detail-oriented
  • Analytical
  • People-oriented
  • Cheerful
  • Excellent time management skills

Work History
Brentwood Dental And Associates Orthodotic Coordinator | Brentwood, TN | January 2018 - Current

In my role, I responsible for all new patients in need of orthodontic treatments as well as selling all doctors to convert into new patients.   On a day to day basis, I respond to patient inquires and doctors needs while ensure the best customer service to all people regardless of socioeconomic status, race, or religion.  I consistently establish working relationships with all patients to guarantee all accounts remain current.  

** I am consistently noted for the customer service experience I provide to all patients.** 

Renasant Bank Senior Teller - Personal Banker | Nashville, TN | April 2015 - January 2018

As senior teller and personal banker,  I created a harmonious environment in the branch by showing great customer service for great retention.  My many years of experience in cash handling allows me to effectively manage a team of tellers through efficiency.  I gained many opportunities through the regional and market president because of my passion to meet the customer's need and wants through our bank products.  Satisfying each customer creates opportunities through word of mouth to further the brand. My responsibilities included:


  • Given responsibility of the vault and overseer of proper execution of cash ordered coming in and out of the bank.
  • Deal tactfully with customer's to identify each problem and satisfy the customer at the same time as looking out for the interest of the bank and the customer.
  • Provide account services to customers by receiving deposits and loan payments; cashing checks; issuing checking/saving withdrawals; recording night and mail deposits; selling cashier's checks, travelers checks, and series e bonds; answering questions in person or on the telephone; referring to other bank services.
  • Educate customer relationships to initiate referrals and cross-sell bank products.
JcPenney Team Lead - Sales Associate | February 2012 - June 2017

At JcPenney, I extended my exceptional customer service to hundreds of patrons on a daily basis. with responsibilities to greet customers, assist guest with finding merchandise, stocking, and organizing products, and resolving customer issues.  I received the following because of my great customer service: 


  • Awarded customer service awards and employee of the month for October, November, and December of 2015.  These were the busiest times of the month 
  • Maintained the excellence and reputation of the JCPenney Corporation.
  • Proactive and self-motivated team-player.
  • Nominated as a Holiday Hero and was given Supervisory rights for the 2016 Holiday season.
Itawamba County Welcome Center Facilities Technician | Tremont, MS | August 2011 - July 2012

As a Facilities Technician in Itawamba County, MS, I worked to provide the best service for rest stop and maintained the following: 

  • To perform my best service to the rest stop, and to ensure that all restrooms were clean and sanitized using established practices and procedures.
  • Used assigned power equipment and hand tools; buffers, high pressure washers, high speed buffers and vacuums, brooms, mops, and squeegees for cleaning and general maintenance of floors, walls, carpets, and furniture.
  • Cleaned restrooms and waiting areas for guest to admire the beauty of Itawamba County.
  • Regularly serviced 2 buildings.
  • Cleaned windows, glass partitions and mirrors.
  • Repaired air handlers and makeup air units.
  • Followed routine and preventative maintenance checklists.
Education
Associate of Arts Business Itawamba Community College Fulton, MS | April 2012
High School Diploma Itawamba Agricultural High School Fulton, MS | May 2010
Affiliations
  • Volunteer at the Orchard United Methodist Church Stage Design
  • Youth Volunteer at the Orchard United Methodist Church Sprout Kids
  • Tupelo Community Theatre
References

Pam Hadley (Friend/Church member, 4 years) Community Outreach and Mortgage Vice President at Renasant Bank (662) 610-6711

Jessica Potter (Ex-coworker and friend 5 Years ) CLO Quality Assurance Officer at Bancorpsouth Bank(662) 414-1886  

Karin McDonald (Former Manager, 7 years) Elementary Teacher at Pontotoc Elementary (662) 488-5560  

Kayman Sykes (Friend, 5 years) Compliance Advisory Officer: CRA and Fair Lending at Franklin Synergy Bank Bank (662) 255-5196

Awards and Accomplishments
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Popular Senior Teller resume designs

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Job-winning Senior Teller resume

Fawzia Rahaman
Professional Summary

Experienced Client Customer Service Representative with an outstanding background in customer service, sales and banking. Addresses all questions and concerns with customer satisfaction in mind.

Skills
  • Team player
  • Cash handling expertise
  • Detail-oriented
  • 60 WPM typing speed
  • Rapid 10-key data entry
  • Excellent communication skills
  • High level of accuracy
  • Customer-oriented
Work History
Client Customer Service Representative, 07/2019 to Current
Bank Of America Far Rockaway, NY
  • Process transactions accurately and efficiently
  • Educate clients on promotions to enhance sales
  • Inform and educate clients on how to conduct simple transactions through self-service technologies
  • Follow established policies, procedures and guidelines to protect the clients and Bank of America
Branch Ambassador, 10/2018 to 06/2019
Capital One Bank Great Neck, NY
  • Support Customers in all areas of the branch, from cash handling and service needs, to rotating throughout the branch based on the customer needs
  • Educate customers on other banking channels as well as other products and services
CTR Processor, 04/2018 to 05/2018
New York Community Bancorp Inc Hicksville, NY
  • Process, edit and validate all Currency Transaction Reports for customers of the bank who have made cash transaction in excess of $10,000.00
  • File reports correcting errors and maintains records of all CTRs and their related transactions
Senior Teller, 03/2017 to 04/2018
M & T Bank Great Neck, NY
  • Verify check endorsements and funds availability and disburse cash to customers in the conduct of transactions and according to policy
  • Stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity
  • Interact with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately
Post Closer, 10/2016 to 03/2017
Sharestates Investments LLC Great Neck, NY
  • Post-closing, review all closing packages for accuracy and compliance
  • Verify that all pre-closing conditions have been met prior to authorizing funding
Client Customer Service Representative With Supervisor Override, 06/2005 to 10/2016
Bank of America Great Neck, NY
  • Process transactions accurately and efficiently
  • Ensure clients are quickly connected to the appropriate teammate with the expertise to meet their needs
  • Identify sales opportunities and refer clients to Relationship Bankers
Education
Word Processing Certificate: 1994
Drake Business School - Flushing, NY
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Experienced Senior Teller resume

Tisha Dellinger
Professional Summary


Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Trustworthy Teller who enjoys working in a customer-focused work environment. Offers strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude. Customer Service Representative who achieves high levels of customer satisfaction. Meticulously organized Administrative Assistant  who is proficient in time management, while offering professional and courteous customer service.
Skills
  • Strong account analysis skills
  • Rapid data entry skills
  • NCR Cash recycler
  • Night and safe deposit procedures
  • Consumer banking specialist
  • Math aptitude
  • Excellent time management skills
  • Self-sufficient
  • Detail-oriented
  • Ledger and balance sheet competency


  • Goal-oriented
  • Cheerful
  • People-oriented
  • Analytical
  • Cash handling expertise
  • Rapid 10-key data entry
  • Advanced clerical knowledge
  • Compliance, banking laws and regulations
  • Positive
  • Savvy relationship-builder
Work History
Collections Manager, 07/2016 to 09/2016
Complete Cash Discount Title Pawn
Strong organizational and time management skills.Build rapport with customers to establish customer network.Processing loans and taking payments.Complete monthly reports, filing, and inventory.Accurately determine loan values based off of a comprehensive vehicle appraisal.Maintain a clean store and surrounding lot area and report any concerns to management.Inspect and record condition of vehicles at check in and check out.Demonstrate resourcefulness and ability to take initiative in completion of projects.Increase store profitability through customer relationship development, community involvement, marketing and building new business sources.
Accounting Assistant, 07/2015 to 06/2016
Aafes Bldg. 982 Macon St, Robins AFB, GA 31098
Performs a variety of clerical and administrative duties involving the documentation of various business transactions such as cashier's cage operations, deferred payment plan, credit card, dishonored checks and stockroom operations.processes, updates and maintains documentation of all transactions by manual or automated systems as appropriate. Noted for reliability, accuracy, initiative and volume of work processed. Cash handling, accounting and/or bookkeeping experience is required. Must possess the ability, knowledge and skill to operate/use the appropriate systems/software/hardware and standard accounting machines
Teller, 08/2013 to 09/2013
Account Temps 3920 Arkwright Rd Ste.170, Macon, GA 31210
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
Virtual Call Center Agent, 10/2011 to 05/2012
Alpine Access 1120 Lincoln Street Ste.1400 Denver, CO 80203
Sign in and out for scheduled shifts at appointed times.Must be able to use a computer terminal to access customer information and convey necessary information to customers. Ability to answer customer questions (basic information such as prices, programming, installation of services, billing, etc.) With appropriate and accurate information. Must be able to communicate effectively both verbally and written, face to face, on the radio, and over the telephone with customers and co-workers.Prompt resolution of customer problems/complaints (resolves basic issues and refers complex issues and concerned customers to appropriate lead representative or supervisor as necessary).Must possess skills necessary for decision-making and retention. Must be able to operate a PC and computer printer.Setting priorities schedules/ reschedules service calls. Acquires and maintains current up-to-date cable "product" knowledge (i.e., Programming,promotions, etc.). Provides, with appropriate persuasive communication skills.Must have the necessary skills to determine service outages (i.e., use Knowledge Base and all other systems).Contacts customers concerning scheduled service calls. Creating and maintaining customer information (may receive/transmit/route/relay service callinformation to tier 2 technician. Other duties as assigned.
Teller, 05/2010 to 07/2011
HEA Federal Credit Union 121 Osigian Blvd, Warner Robins, GA 31088
Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.Identify counterfeit currency.Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.Cross-sell bank products and services. Refer customers to the proper department for issues that cannot be resolved at the teller line.Count and roll loose coins.Issue personal money orders and cashier's checks, accept orders and payment for U.S. Savings Bonds and sell American Express Travelers Checks (single & multiple signer).Accept loan payments: verify payment amount and issue receipts.Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.Ensure teller station is properly supplied.Verify deposit coupons are properly completed and checks are made payable to the “Credit Union”.Accept county property tax payments.Balance and update savings passbooks and close accounts when requested.Follow procedures for removing accounts for dormancy.Balance drawer daily, including periodic batching of cashed checks.Process cash advances, redeem U.S. Savings Bonds.Maintain appropriate currency logs.Follow all Credit Union policies and procedures.
Senior Teller, 07/2005 to 01/2010
Wells Fargo Bank 2714 Watson Blvd. Warner Robnis, GA 31093
     Supervises and coordinates activities of workers engaged in receiving and paying out money and keeping records of transactions in banks and similar financial institutions: Assigns duties and work schedules to workers to ensure efficient functioning of department. Trains employees in customer service and banking procedures. Approves checks for payment. Adjusts customer complaints. Examines TELLERS' reports of daily transactions for accuracy.   Consolidates and balances daily transactions, using adding machine and computer. Ensures supply of money for financial institution's needs based on legal requirements and business demand. May allow customers access to safe deposit boxes, following specified procedures. May monitor and review financial institution's security procedures and control access to vault. May count and record currency and coin in vault. Performs other duties as described under SUPERVISOR Master Title.



Education
Associate of Applied Science: Accounting, Current
Central Georgia Technical College - 80 Cohen Walker Dr, Warner Robins, GA 31088
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