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Professional Summary
Friendly Sales Associate adept at working in diverse retail and customer service environments. Strong Organizational Skills ready use in a reputable company.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Strong client relations
  • Team leader
  • Hard working and self-motivated
  • Inventory management
  • Customer-oriented
  • Retail sales
  • Calm under pressure
  • Exceptional attention to detail
Work History
Hairstylist, 09/2016 to Current
 Polished Perfect – Brea, CA
  • Perform blow-dry services
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Participated in physical inventory counts every week.
  • Created and maintained an organized database to develop promotional sales.
Hairstylist, 04/2015 to 09/2016
 Blew Blow Drybar
  • Perform blow dry service Shape, adjust and curl wigs as required by clients 
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
Hair Assistant, 07/2012 to 12/2014
 Gq Cuts
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Learned, referenced and applied product knowledge information.
  • Asked open-ended questions to assess customer needs.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Sale associate, 07/2011 to 07/2012
 Love D
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Provided ongoing guest service, including giving fashion advice.
Education
Cosmetology: March 2013
 Citrus College - Glendora, CA
High School Diploma: 2009
 Glen A. Wilson High School - Hacienda Heights, CA
This resume is created in 7 minutes.
Summary

I am a licensed hairstylist and barber with extensive experience working with muticultural hair types and textures. I specialize in working with a vast array of hair extensions, additives, wigs, weaves braids and locs. I am also dedicated to providing an exceptional client experience and staying abreast of current methods, styles and trends. 

Highlights
  • Proficient in both Men's barbering and Women's cutting and styling
  • Well versed in afro hair care and styling
  • Expert Colourist
  • Positive collaborative attitude
  • Results oriented
  • Quick learner
  • Detail oriented
  • Strong customer service skills
  • Team leader
  • Able to work independently 
Experience
1st Assistant Hairstylist 10/2018 to 11/2018 Crisis In the Hot Zone Toronto, ON

Completed 1980's hairstyling and barbering for supporting cast.  Oraganized and maintained background wigs and looks. Assisted in maintaining cast on set.
1st Assistant 06/2018 to 08/2018 Wayne Season 1 Toronto, ON

Aid in the maintenance and styling of principal and supporting actors. 

Contribute to the conceptual look of supporting cast. Communicate the with union to hire daily hairstylists. Complete petty cash. Organize and maintain continuity look binders. Analyse and breakdown scripts.
Permittee 01/2018 to Current NABET 700-M UNIFOR Toronto, ON
Hair Permitee 11/2014 to Current I.A.T.S.E. Toronto, ON Provide integral support as a daily hairstylist on several television and film productions creating and replicating looks for various time periods and occasions. Style and maintain both cast and background.
Senior Stylist 01/2017 to Current Creations Barber Shop & Salon Brampton, ON
Provide a wide array of services to a diverse clientel base. Consult with clients to find styles suitable to daily lifestyle and personal style desires.
Create marketing initiatives to generate sales. Educate clients on proper cleansing and hair maintenance. Organize, order and restock products. Maintain clean and friendly workspace.
Design Essentials Product Educator 05/2015 to Current McBride Research Laboratories Toronto, ON Provide in salon product education and training through informative and  charismatic demonstration on live models.
Head Texture Instructor 08/2015 to 09/2016 Marca College of Hair & Esthetics Brampton, ON
Developed and revised curriculum pertaining to the Texture program.
Trained incoming and existing educators on curly and tightly curled chemical processing, weaving, braiding, cutting, styling and basic wig making techniques.
Created marketing initiatives which lead to increase in sales and productivity. Strengthened  an integral partnership with existing product manufacturer and distributor.
Monitored multiple databases to keep track of all company inventories and reduced wastage
Assistant Acting Manager 01/2015 to 03/2015 Marca College of Hair & Esthetics Brampton, ON
Conducted recruiting, informational tours and registrations.
Accepted and processed tuition payments.
Inputted grades and notation within student files.
Assisted in conducting monthly staff meetings.
Analyzed daily, weekly, and monthly sales and productivity stats and created strategies to boost product sales and client services.
Completed payroll.
Hair styling Educator 09/2011 to 08/2015 Marca College of Hair & Esthetics Brampton, ON
Instructed Women's Sculpture, Men's Sculpture, Advanced Sculpture, Long Hair Design, Colour Design and Texture Design classes.
Created class and staff scheduling.
Managed intake and servicing of public clientele.
Attended College/Career fairs and workshops as college representative. Conducted Health and Safety inspections in compliance with Ministry requirements.
Cards Customer Service Representative 02/2010 to 11/2010 Royal Bank of Canada Mississauga, ON
responded to inbound client calls about credit cards, delivering fast and efficient service 
achieved and exceeded sales targets & efficiencies 
Explained billing details to clients and completed credit card applications

​
Customer Service Representative Manager 02/2005 to 08/2007 Cash Money Cheque Cashing Inc Brampton, ON
Completed staff scheduling
Managed Key Operating Profit
Completed branch compliance audits
Maintained a high standard of customer service
Conducted monthly staff meetings
Performed Quarterly staff reviews
​
Education
Product Education 2015 Design Essentials Educator Certification Atlanta, GA, USA
2014 NABETtiquette Training Toronto, ON, Canada
Fusion, Double Tape and Micro Rings 2014 Global Best Beauty Extension Certification Brampton, ON, Canada
Hairstyling 2010 Marca College of Hair & Esthetics Mississauga, ON, Canada
High School Diploma 2003 North Park Secondary School Brampton, ON, Canada
This resume is created in 7 minutes.
Objective
ADMINISTRATION/SUPPORT Customer Service Specialist seeking a position in office administration. A creative problem solver that enjoys overcoming challenges, provides a level headed approach, and has the energy needed to make things run smooth and efficiently.
Education and Training
2000
Bachelor of Arts: Behavioral Science California State Polytechnic University － Pomona, CA ​
1998
Associate of Arts: Liberal Arts Mt. San Antonio College － Walnut, CA
Skill Highlights
  • Planning/Organizing
  • Bilingual in English/Spanish
  • Office Administration 
  • Reception
  • MS Suite-Excel, Word, and Outlook
  • ERP Systems, such as Munis
  • Point of Sale and Data Entry
  • Retail Sales/Marketing
Work Experience
10/2016 to 05/2017
Customer Service Assistant (Temporary Position) City Of Hillsboro － Hillsboro, OR
  • Projects including data entry on Excel, scanning purchasing card files, and transitioning files from paper to digital.
  • Participate in the implementation of new electronic bidding system.
  • Attend department meetings, mail and file confidential documents, and coordinate and outreach to other City departments.
  • Use attention to detail to revise contracts and create software manuals.
10/2015 to Current
Independent Contractor and Salon Manager Sylvan Hills Salon － Portland, OR
  • Oversee front desk and coordinate daily operations in addition to attending to clientele, while ensuring best business practices.
  • Assist Salon owner with managing salon and cleanliness standards.
  • Assigned additional responsibilities due to trustworthiness and work ethic, such as opening/closing and assisting other colleague's clients.
09/2013 to 10/2015
Hairstylist JC Penny Salon － Portland, OR
  • Acquired and retained notably high performance review for client retention.
  • Front Desk Reception, Client Data Entry, Point of Sale, cash handling, and supply/retail inventory duties.
11/2010 to 09/2013
Hairstylist and Sales Associate Great Clips － Portland, OR
  • Customer service and retail sales.
  • Utilized point of sale and data entry programs.
  • Opened and closed salon.
Volunteer Experience
  • Parent Volunteer, Woodburn Elementary, Camas, WA 2017
  • Parent Volunteer, Terra Linda Elementary, Beaverton, OR 2015-2016  
  • Volunteer Teacher, St Pius X Catholic Church Portland, OR 2012-2013
This resume is created in 7 minutes.
Summary

Apprenticing hairstylist looking for full time employment! I am always using my free time to further my education and skills. I am great with time management, have years of customer service experience and a strong work ethic. I have such a strong passion for the hair industry but my absolute favorite is balayages, ombres and fun vivid colors!

Highlights
  • Outstanding customer service
  • Flexible schedule
  • Team player
  • Quick learner
  • Sales proficiency
  • Professional appearance
  • Punctuality
Experience
Hairstylist Oct 2016 to Feb 2017
 Regis Hair Salon － Winnipeg, MB
Team member Mar 2016 to Oct 2016
 Mcdonalds － Winnipeg, MB
Cashier Dec 2015 to Mar 2016
 Wal-Mart － Winnipeg, MB
Education
High School Diploma, Grade 12 Completed 2016 St.Norbert Collegiate
Hairstyling 2016 Louis Riel Arts and Technology Center

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