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  • Willingness to be a leader and team player
  • Able to perform multiple tasks
  • High level of concentration and a fast learner
  • Experience in customer service and childcare
  • Preference for working with children and youth
  • Desire for professional growth through training and classes
Teacher Aug 2018 to Current
Silvia's School Daycare Hialeah, FL
Customer Service Representative Sep 2017 to May 2018
Publix Supermarket Miami, FL
Cashier Mar 2017 to Sep 2017
Publix Supermarket Miami, FL
Waiter Jan 2012 to Feb 2017
La Familia Restaurant Miami, FL
Daycare Assistant Jan 1998 to Jan 2001
Daycare West Palm Beach, FL
Childcare Jan 1989 to Jan 1997
Home Childcare Provider Havana City, Cuba
Education and Training
Certificate, Child Care 2018 Miami-Dade College Miami, Florida, USA
  • 45 Hours Child Care Training Completed
  • 10 Hours Special Needs Appropriate Practice
High School Graduate, Psychology 1980 Raul Cepero Bonilla High School Havana, Cuba Psychology
This resume is created in 7 minutes.
Professional Summary

Efficient Student pursuing a Master of Business Administration degree with ability to improve student learning in reading and phonetics. Well-versed in English writing and research with a strong understanding of computers.

  • Strong research skills
  • Adaptable learner
  • Creative problem solving
  • Critical thinker
  • Planning/coordinating
  • Leadership abilities
  • Excellent communication skills
  • Quality-focused
Master of Business Administration
Wayne State University - Detroit, MI
Bachelor of Science: Psychology
Wayne State University - Detroit, Michigan
  • Vice President of PSI CHI international honors society
  • Graduated with 3.4 GPA
  • Coursework in statistics
  • Coursework in industrial and organizational psychology
Work History
08/2017 to Current
Client Service Representative 2 The Orsus Group Troy, MI
  • Reviewed and analyzed detailed records.
  • Documented information and submitted detailed reports.
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Addressed and resolved client complaints or issues to ensure satisfaction of service provided.
  • Maintained an extensive knowledge of competitors, their offerings, and their presence.
  • Organized team files and created support system to decrease workload and increase productivity of client relationship managers.
01/2017 to 07/2017
Associate Manager Papyrus Troy, MI
  • Maintain records related to sales.
  • Help customers with questions, problems, and complaints in person and via telephone.
  • Organize product displays to maintain the visual appeal of the store.
  • Verify that all customers receive receipts for purchases.
  • Develop positive customer relationships through friendly greetings and excellent service.
  • Complete all point of sale opening and closing procedures, including counting the contents of the cash register.
03/2016 to 12/2016
Research Assistant Volunteer Wayne State University Detroit, MI
  • Develop and write research reports.
  • Gained essential knowledge of data entry.
  • Enter numerical data into databases in a timely and accurate manner.
  • Gained essential knowledge of statistical software, SPSS.
  • Scan documentation and enter into the database.
  • Follow procedures to maintain participant confidentiality.
  • Recruit new participants for research.
This resume is created in 7 minutes.
Professional Summary
My goal is to become a Certified Family Nurse Practitioner with advanced clinical training in neonatal, pediatrics and OB/GYN. Desiring a position in a hospital or private practice.
  • Summer Camp Counselor
  • Organized
  • Reliable
  • 70 WPM Typing Speed
  • Computer-Office
  • Team Player
  • Math Tutor
  • English Tutor
Work History
09/2017 to Current
Cashier Customer Service Wal Mart Stores Inc Charleston, South Carolina, United States
  • Ensured continuous provision of service excellence and customer satisfaction.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
02/2017 to Current
Volunteer Work Annie Daycare Hollywood, SC
  • Managed general housekeeping duties including feeding, diapering, resting, cleanup, etc.
  • Documented daily food attendance.
  • Promoted language development skills through reading and storytelling.
06/2013 to 07/2016
Summer Camp Counselor/ Volunteer Aide 3G Learning HUB Hollywood, SC 29449
  • Instructed small groups of students in basic concepts such as the alphabet, shapes and color recognition.
  • Assisted the classroom teacher in supervising snack time and indoor and outdoor play.
  • Taught an average of 12 students per class.
  • Graded tests and papers and recorded grades for teaching staff.
Page 2

Zoriah Heyward 

5876 Scott White Rd, Hollywood, SC 29449


High School Diploma
West Ashley High School - 4060 W Wildcat Blvd, Charleston, SC 29414
  • LaFemme Magazine
  • Do You Enrichment Center- Nonprofit
  • St. James Baptist Church 
  • Charleston County Student Academic Honor Roll
  • Junior Reserved Officer Training Court: Semen Recruit, Semen Apprentice, Semen, Petty Officer 3rd Class
  • Basketball Manager of West Ashley High School- Junior Varsity and Varsity
  • High School Teacher Student Sub- Volunteer
  • Supplemental Education Services Volunteer Helper (Charleson County Area)
  • Junior Reserve Training Court Advancement Certificate
This resume is created in 7 minutes.
Professional Summary
Customer-oriented server with excellent interpersonal and communication skills seeking a career that values teamwork and integrity.
  • Quick learner
  • Customer-oriented
  • Friendly and helpful
  • Fast and efficient service worker
  • Dedicated team player
  • Quick problem solver
  • Thrives in fast-paced environment
  • Courteous, professional demeanor
Work History
Administrative Assistant, 09/2018 to Current
Magic If Entertainment Northport, United States
  • Provided administrative services, including phone and email correspondence, making copies and handling incoming and outgoing mail and faxes.
Volunteer, 01/2015 to 01/2017
Love Treasures Tuscaloosa, AL
  • Greeted customers and provided excellent customer service.
Nursery Aide Volunteer, 01/2009 to 04/2013
Daystar Family Church Tuscaloosa, AL
  • Assisted the lead teacher with snack time, arts and crafts and putting the children down for naps.
  • Relieved the head teacher and toddler teacher.
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
High School Diploma: Current
Excel High School - Online Homeschool
This resume is created in 7 minutes.

I am a hard working committed individual looking to secure a full time Firefighter/EMT position. With a dedicated personality and an experienced work base, I hope to show your department that I will be a beneficial addition to not only your crews but to your department for a long period of time.

Adventist Health Tillamook, OR Emergency Medical Technician 08/2020 to Current
  • Evaluated patients' medical status and monitored vital signs during transit.
  • Assessed emergency situations and prioritized medical care for patients.
  • Monitored patients from scene to hospital transfer while conducting in-transit care.
  • Operated emergency vehicles with caution to keep patients, public and first responders safe.
Gaston Rural Fire Protection District Gaston, OR Temporary Firefighter/EMT 04/2019 to Current

This job is to fulfill the needs of Gaston Rural Fire Protection District as a duty fire fighter for various amount of hourly shifts.when Gaston Rural Fire protection District is low staffing or needs a shift covered I am the person they call for staffing relief.

  • Daily Rig checks
  • Computerized charting
  • Shift lead
  • Station duties
Forest Grove Fire And Rescue Forest Grove, OR Logistical Temporary Firefighter/EMT 05/2018 to Current

to fulfill the job as a Firefighter and assist in city response as well as logistical needs

  • Conflagration deployments
  • Fleet maintenance
  • PPE Organization
  • Station projects
Forest Grove Fire and Rescue Forest Grove, OR Volunteer Firefighter 09/2016 to Current
  • Providing Fire suppression and Emergency medical services to the city of Forest Grove
  • In city responder (when first out crew will be gone for long periods of time it is one of my duties if available to help staff the next available engine at the station)
  • Yearly department event attendee (Forest Grove Fire and Rescue puts on multiple events for the public such as a toy drive, Fire works display, Fill the Boot, light parade and much more. One of my favorite parts of being a volunteer is being able to help with these events.)
Cornelius Fire department Cornelius, OR Intern Firefighter EMT 04/2017 to 07/2020
  • 24/48 schedule consisting of a typical firehouse daily duties list
  • Shift Apparatus Operator,Daily apparatus checks,cleaning and maintenance of the station
  • Fire ground operations(at times when staffing is low I will be the 3rd seat firefighter.)
  • Providing Emergency medical services to the city of Cornelius
Sheelar's S & S Farms Forest Grove, OR Farm Labor 08/2008 to 09/2016
  • Daily irrigation
  • Mechanic skills (fixing anything from a basic Honda engine to pulling apart a tractor motor to fix)
  • Daily cattle care (feeding, bedding, milking)
  • Equipment operator (discing/working ground)
  • Fleet fueling (tractors, trucks,irrigation guns)
  • Grain auger operation (many summer and many hours consisted of unloading grain trucks during hot summer afternoons)
  • Construction of multiple grain bins (5 ring grain bin high)
  • Metal works (welding, torch use,use of basic metal tools)
High School Diploma 06/2016 Forest Grove High School, Forest Grove, OR
Emergency Medical Services / Fire Science Portland Community College, Portland, OR
  • Currently enrolled
  • Oregon and nationally certified EMT
  • NFPA Firefighter 1
  • NFPA Firefighter 2
  • NFPA Wildland Firefighter Type 2
  • NFPA Driver
  • NFPA Apparatus operator equipped with a pump
  • NFPA Fire Instructor 1
  • NFPA Hazmat Operation & Awareness
This resume is created in 7 minutes.
Professional Summary

* As a bright, energetic, and reliable firefighter I am motivated to seek out, utilize and improve my knowledge in a team or in a needed environment. As well as to pursue a career that can enhance my working capabilities in this branching job.

  • Fire response/ suppression
  • Punctual/ professional
  • Calm under pressure
  • Patient/ Active listening
  • Emergency equipment usage
  • Judgment and decision making
  • Knowledge of multiple fire crews
  • Progressive in education and training
  • Fire safety
  • Team building and management
Work History
Volunteer Firefighter, 01/2016 to Current
West Valley Fire Department Yakima, WA
  • Responded to fire, crash and rescue calls quickly and safely.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
  • Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
Wild Land Firefighter, 06/2016 to 11/2018
Department of Natural Resources Yakima, WA
  • Control and suppress fires. To respond to emergency situations when life, property, or the environment is at risk.
  • Maintain and worked towards FF1 ICT5 and HECM task book.
  • Promoted teamwork, communication and conflict resolution among crews, districts and other departments and agencies.
  • 3 years as a Fire Fighter building skill and knowledge of the job by  having experience with Helitack, National Guard and leading my fire crew on multiple fires.
  • knowledgeable on reports and documents as a senior team member on my crew .
  • Inspected the vehicle,pumps, fire suppression equipment and situations during down time.
High School Diploma: 2015
West Valley High School - Yakima Wa
Fire Academy : Fire medic , 2016
West Valley Fire Department - Yakima WA
Emergency Medical Technician : 2017
EMT Academy - Yakima County Department of Emergency Medical Services
Additional Information
*Employee of the month
*Fire academy
*Most Inspirational Award
*Bulldog award
This resume is created in 7 minutes.

Enthusiastic and highly motivated high school senior graduating in June 2019 seeking part-time employment. I am hardworking and reliable with a positive attitude and flexible schedule.

  • Reliable and punctual
  • Quick learner  
  • Neat, clean and professional appearance
  • Cheerful and energetic
  • Excellent multi-tasker
  • Personable and friendly
Volunteer Work and Community Service - Shawnigan Lake School Service Club September 2018 - Current

Every Monday and Wednesday we travel to various locations in our community from retirement homes and homeless shelters to elementary schools where we help the less fortunate.  Helping others has given me the opportunity to learn about myself and others through new experiences.

Member - The Stag Cafe September 2017 - June 2018

A student led cafe on school campus that is entirely run by students. I helped with food orders, ran the milkshake station and operated the cash register. I also learned business concepts, developed team work, decision making and critical thinking in a fast-paced environment. “Avery is an important member of her Stag team, she is a strong collaborator and has proven herself as a problem solver during the busy Stag nights” Mr. Dukelow

Crew Member - McDonald's February 2016 - August 2016

Maintained high standards of customer service during high-volume, fast-paced operations.  Handled currency and credit transactions quickly and accurately. Communicated clearly and positively with coworkers and management. Took initiative to find extra tasks when scheduled duties were completed.

Education and Training
Shawnigan Lake School

I am currently a grade 12 student at Shawnigan Lake School, an independent boarding school on Vancouver Island that I have attended since my grade 10 school year. I have learned strong time management skills and the ability to coordinate many scheduled activities. I regularly participate in leadership training and help run the boarding house of over 50 teenage girls. I help with lights out for the junior grades and tuck them in at night. I am also a big sister to two students, my little sisters are Aubrey (grade 9) and Paige (grade 10). I mentor and support them by sharing my knowledge and advice on school and we also do fun activities together. I am also a Social Captain for our boarding house which is a position I was nominated for by other students. I am in charge of planning events such as house outings and theme nights. I love bringing extra spirit to the house and planning activities to serve everyone's different interests. I have been awarded House Colours for the positive contributions I have made to our boarding house.

This resume is created in 7 minutes.
Key Skills
  • Excellent analytical skills
  • Cooperative team member
  • Outstanding interpersonal and communication skills
  • Microsoft Office proficiency 
  • Self motivated 
  • Efficient writing ability
  • Strong work ethic
  • Eager to learn
Bachelors: Economics Queen's University, Kingston, ON, Canada


High School Diploma St. George's Senior School, Vancouver, BC, Canada 2014-2016
Each One Teach One Vancouver, BC Mentor/Big Brother 10/2015 to 06/2016

Fortunate enough to mentor Izzy from Admiral Seymour for the duration of my grade 12 year and gave him my support and assurance to become more confident in himself

Ally Outreach Project Vancouver Downtown East Side, BC Volunteer 09/2015 to 06/2016

Aided the local homeless community through initiatives that helped to alleviate some of the hardships of everyday life.

Projects Abroad Cordoba, Argentina Volunteer/Counsellor 07/2015 to 08/2015

Contributed to a youth support scheme for disadvantaged kids living in Cordoba.

RAF Air Cadets Buckingham, U.K Air Cadet 09/2012 to 06/2014 Joined the Air Cadets and gained invaluable experience in leadership and discipline.
Worthy Mentions

- First aid and CPR certificate 

- Avid athlete competing in rugby, squash, soccer and swimming at elite level

- Winner of Provincial BC 7s rugby tournament in grade 11, runners up in grade 12

- Passionate about stocks and ETF's 

- Full Drivers License

This resume is created in 7 minutes.
To whom it may concern, I am seeking a job with your company.  I am a punctual, organized and responsible individual who is willing to learn new skills and would be honored to have a job opportunity with this business.
  • Tech-savvy
  • Highly professional
  • Positive and cheerful
  • Honest and ethical
  • Reliable
  • Excellent communication skills
  • Punctual
Daycare substitute teacher Feb 2017 to May 2017
In A Pinch Daycare Substitutes Star, Idaho Read stories to the children and taught them painting, drawing and crafts. Carefully monitored children's play activities. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Maintained daily records of activities, behaviors, meals and naps. Incorporated music and art activities to encourage creativity and expression. Upheld all CPR and Idaho regulated certifications.
Nanny May 2017 to Aug 2017
Star, Idaho Held with the responsibility to feed 2 nutritious meals a day to child, was trusted with their family belongings/banking info, know how to maintain a clean home and learning environment and provided activities and transported child where ever needed/desired.
Assistant Teacher Oct 2017 to Mar 2018
Trinity Treasures Daycare/Preschool Boise, Idaho Developed and executed activities designed to encourage the social, physical and intellectual development of children. Managed to recognize problems and devise positive approaches to overcome issues. Ensured that appropriate and equal level attention was given to each child. Communicated with parents through face to face talk and news letters about their child's progress and behavior. 
Education and Training
2017 Middleton High Middleton, Idaho, United States
Pre-Nursing Boise State University Boise, ID, U.S. Currently attending
Activities and Honors
Yearbook committee for 3 years in high school: created page spreads/layouts, wrote articles and took pictures
Volunteered many hours at the Salvation Army Food pantry during my high school career- Contact Info: Caldwell, ID
This resume is created in 7 minutes.
Dedicated and focused stay at home mother who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. 
  • Meticulous attention to detail
  • Excellent communication skills
  • Resourceful
  • Strong interpersonal skills
  • Pleasant demeanor
  • Customer service-oriented
  • Critical thinker
  • Professional and mature
  • Dedicated team player
  • First aid and CPR certified
  • File and record maintenance
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Proofreading 
  • Report writing
  • Public Relations
  • Business Owner
  • New employee training
  • Maintains confidentiality
  • Performance tracking and evaluation
  • Self-directed
  • Deadline driven
Daycare Owner/Operator 03/2007 to Current Lil Rascals Daycare Lansing, Kansas 15 years childcare experience. Controlled administrative, operational, financial areas of facility. Upheld all CPR and Kansas regulated certifications. Managed general housekeeping duties, including feeding, diapering, resting, and cleanup. Planned weekly menus for enrolled children following nutritional guidelines. Billed and managed 86 client accounts over the past 10 years. Planned and led preschool activities, experiments, projects, meals and field trips for 12-14 children at a time.
Maintained developmentally appropriate environment. Communicated with children's parents and about daily activities, behaviors and problems. Maintained all files in a proper and confidential manner. Familiarized parents with center's policies, regulations, fees and curriculum.
Founder/Owner/Photographer 06/2007 to Current A. Nicole Photography Lansing, Kansas Conducted all photo shoots in a calm and professional demeanor. Collaborated with clients to guarantee satisfaction with advertisements. Explained price and package details to customers.
Cropped, manipulated and performed color-balance for final images.
Collaborated successfully with a variety of personalities and work styles.
Photographed special events, including weddings, parties and school portraits.
Detention Officer 12/2006 to 04/2007 JDC Leavenworth, Kansas Reported all incidents, accidents and medical emergencies to law enforcement.  Continuously monitored security cameras and fire, building and alarm systems. Interviewed, questioned and conducted undercover surveillance operations.
Intake and Assessment Specialist 12/2002 to 10/2006 Juvenile Intake and Assessment Center Olathe, Kansas
Worked closely with law enforcement and other members of the legal system. Maintained thorough case history records and wrote detailed reports.  Determined placement, case management, parent education and family reunification resources.  Interviewed clients individually and with families.  Communicated with public social and welfare agencies to obtain and provide information. Evaluated and addressed individual client needs and concerns. 
Interviewed, hired, preformed background checks and trained new staff.
Assisted with public relations, promotion of services offered, fundraisers and donations for the children served by our agency.
Family Advocate Volunteer 09/2001 to 11/2002 Alliance Against Family Violence Leavenworth, KS Assisted in finding suitable placement for victims of domestic violence.  
Verified and authenticated the validity and admissibility of evidence and preserved its integrity for court hearings. Maintained organized records of all information and material pertinent to open investigations. Maintained a detailed case log of all cases assigned to monitor progress and completion.
Facilitated and worked in conjunction with local law enforcement agencies to serve all reported cases of domestic violence.
Wrote accurate and timely reports regarding emergency response calls.