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Professional Summary

    Management specialist dedicated to developing strategies and communications to help businesses reach and engage their target audiences. Seasoned management professional who excels in establishing excellent working relationships with customers, employees, vendors and contractors. Versatile Manager focused on team building and talent development. Driven to surpass company goals while thriving in deadline-driven environments.
    Teacher's Aide bringing a strong background in child psychology and development, as well as expertise in classroom and crisis management. Teacher's Assistant versed in planning and setting up classrooms that are conducive to the learning process, as well as individual and social development. CPR and First Aid certified.
    Talented railroad executive adept at transforming under-performing departments into successful operations. Strategic planner and decisive leader with demonstrated results in all business areas. Unwavering commitment to long term success. Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Client-focused Sales Representative with 2+ years of providing solutions to customers.

    Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into the best shape of their lives. Strongly believes health is a conscious lifestyle choice necessary for longevity and happiness. Fitness Instructor committed to teaching the core principles of anatomy and the mechanics of movement. Focused on using strong educational foundation to promote safety and success.
Skills
  • College athletics
  • Weight training
  • Self-motivated
  • Weight management expert
  • Promotions and marketing strategies
  • Fast learner
  • Creative
  • Excel proficiency
  • First Aid and CPR Certified
  • Hourly shift management
  • POS systems
  • Bank deposit procedures
  • Attention to detail
  • Motivational techniques
  • Health and wellness expert
  • Sports enthusiast
  • Energetic personality
  • Healthy lifestyle role model
  • Extensive knowledge of health and wellness
  • Plyometrics knowledge
  • Customer-oriented
  • Skilled motivator
  • Creative design
  • Negotiation skills
  • Customer targeting
  • Strategic event planning
  • Web-based reporting tools
  • Press release writing
  • Social networking design/management
  • Quality assurance
  • Staff training/development
  • Consistently meet goals
  • Employee scheduling
Work History
General Store Manager, 09/2014 to 07/2016
United Dairy Farmers South Euclid, Ohio
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Reordered inventory when it dropped below predetermined levels.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Scheduled and led weekly store meetings for all employees.
  • Reported to the district manager regarding all store and staff issues.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Promoted from Team Leader to Assistant Manager within three months.
Early Childhood Special Needs Educator, 07/2016 to 09/2017
Kiddie City Euclid, OH
  • Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
  • Redirected poor behavior using the positive reinforcement method.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
  • Physically and verbally interacted with students throughout the day.
  • Instructed students with disabilities, including down syndrome, and autism.
Yard Jockey/Groundman, 02/2018
CSX Intermodal Terminals, Cleveland Cleveland, OH
  • Used schematic diagrams to plan work.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Performed basic machine set up.
  • Safely loaded and unloaded deliveries according to size of load and content description.
  • Loaded and unloaded freight to assure safety and minimize risk of damage and dangerous conditions.
  • Moved, positioned, connected and disconnected converter dollies.
  • Prepared vehicles for movement/shipment by air, rail, or vessels.
Education
High School Diploma: 2013
Euclid High School - Euclid, OH
  • 3.7 GPA
  • Young Euclid Scholars Program
Early College Program: Lakeland Community College - Kirtland, OH

  • Early College
  • Post Secondary Program
Field of Study: Business Administration, Notre Dame College - South Euclid, OH
  • Coursework includes Finance
  • Coursework includes Design Thinking and Innovation
  • Coursework includes Technology and Operations Management
This resume is created in 7 minutes.
Professional Summary
Special Education Teacher focused on implementing highly effective instructional practices to improve student academic performance as well as life skills.
Skills
  • Proficient in developing goal-oriented Individual Educational Plans
  • Ensure differentiated learning in all lessons.
  • Maintain positive classroom environment that supports students' individuality.
  • Plan rigorous lesson plans based on Bridgeport curriculum and Common Core.
  • Well-informed regardingappropriate assessments to obtain pertinent students' learning levels.
  • Effective communication skills when reaching out to parents and the community.
Work History
Special Education Teacher City of Bridgeport - Bridgeport, CT 09/2002 - Current

Develop rigorous lesson plans based on student needs using the Bridgeport curriculum and Common Core. Write effective Individual Evaluation Plans with measurable goals and objectives that are put into effect with fidelity. Communicate on a regular basis with parents regarding their child's progress and ideas to continue at home. Collaborate with staff to safeguard students' best interest, and to maintain rapport that lends to open and free thoughts that build a better school environment. Maintain a positive classroom environment where students thrive. Use creative and energetic ideas to support learning as well as emotional health.

2nd Grade Teacher St. Rose Lima School - New Haven, Connecticut, United States 09/2000 - 06/2001

Instructed 20 students using New Haven curriculum. Provided rigorous lesson plans in math and reading. By June, all 20 were reading on-level. Maintained positive classroom environment to support classroom engagement and behavior. Communicated frequently with the parents of the Fairhaven community.

Special Education Paraprofessional Westport Board of Education - Westport, Connecticut, United States 09/1999 - 06/2000

Led student groups in reading and math. Provided 1-1 instruction and support to students in classrooms or resource settings. Used with proficiency the Edmark reading program and other strategies to ensure student growth. Attended professional development sessions. Supported the Special Education teacher with instruction.

Counselor Job Path - New York, New York, United States 06/1994 - 04/1998

Connected clients with community service and resource agencies. Provided comprehensive case management services, including creating treatment plans and connecting clients and families to appropriate resources. Displayed sensitivity to the cultural and linguistic needs of the clients and families served. Maintained a caseload of more than 10 young adults entering employment throughout the city. Monitored and assisted with job performance by visiting work place and communicating with employers.

Assistant To Evaluator Goodwill Industries Center - New York, United States 06/1992 - 06/1994

Communicated with student clientele to provide them with encouragement and positive reinforcement to perform life skills tasks. Created strategies to meet the employment needs of mentally and physically disabled students. Implemented and taught a life skills program. Led activities that developed students' physical, emotional and social growth.

Education
Master of Arts: Special Education Fairfield University - Fairfield, CT 2002
  • Internship between September 2001 - June 2002 at Cooperative Educational Services.
  • Provided academic and life skills instruction in a high school classroom for intellectually disabled students.
  • Provided academic instruction and positive behavior guidance in a classroom with 8 students diagnosed with emotional disturbance.

Bachelor of Arts: Anthropology Hunter College - New York City, NY 1997
Affiliations
Member of the following: Council for Exceptional Children (CEC) and International Literacy Association (ILA).
Certifications
Yoga for Children Certified through Young Mountain Yoga, Rye, NY.
Additional Information
Spanish as a second language. Well-versed with technology and web surfing.
This resume is created in 7 minutes.
Summary

Dedicated customer service representative motivated to maintain customer satisfaction and contribute to company success.Responsible caregiver with excellent communication skills demonstrated by 5+ years of experience in healthcare.

Skills
  • Strong medical ethic
  • Patient/family focused
  • AED certification
  • CPR/BLS certified
  • Certified medication technician
  • Strong organizational skills
  • Energetic work attitude
  • Effective team player
  • Dependable and reliable
Experience
Residential counselor 07/2008 to 01/2011 Life inc Baltimore, maryland Provided onsite direct care services. Communicated all significant changes i clients behavior levels and notable incidents to the appropriate information in clients chart. 
Home Caregiver 03/2011 to 03/2013 Private Duty Care Giver Baltimore, MD Completed 420 hours of clinical work in CNA/GNA. Worked as part of a team to ensure proper care of mechanics and safety of residents. Evaluated residents care needs, prioritized treatment and maintained residents flow took and recorded residents vitals. 
Project Coordinator 05/2013 to 04/2016 Quality software services Baltimore, maryland

Provided administrated and clerical support. Contacted appropriate staff members when candidates arrived at establishment. Ability to follow directions thoroughly to completion by required deadlines. Effectively manage large quantity of incoming calls.

Caregiver/ med tech 07/2017 to 11/2017 Nova Springs Assistant Living Westminster, maryland Observed and documented patient status and reported patient complaints to the case manager. Planned, prepared and served meals and snacks according to prescribed diets. Provided patients and families with emotional support.
 
Residential Counselor 04/2018 to 09/2018 Dymond Quality Care Pikesville, Maryland

Provided caring companionship to elderly and developmentally disabled patients. directed and coordinated the activities of the agency Routinely evaluated the overall resident care within the facility and diligently enforced high standards. Evaluated nursing notes to confirm that they accurately.

Certified Medicine Technician 09/2018 to Current Prime Care Baltimore, MD

Followed regulations and facility rules. Documented information in inmates charts. Communicated status updates to interdisciplinary care team. Provided onsite training.

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Professional Summary

Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities. Patient and empathetic agent with extensive background in conflict resolution and customer care.

Skills
  • Trusted key holder
  • Creative problem solver
  • Strong client relations
  • Quick learner
  • Proficient in cash management
  • Multi-line phone talent
  • Medical terminology knowledge
  • Exceptional communication skills
  • Team leadership
  • Extremely organized
  • Mediation capability
  • Strategic sales knowledge
  • Local/state health laws knowledge
  • Training development aptitude
  • MS Windows proficient
  • Powerful negotiator
  • Conflict resolution
  • Process implementation
  • Staff development
  • Good listening skills
Certifications

CPR CertifiedFirst Aid Certified Skill Highlights

Education
Calhoun Community College Huntsville, Alabama Associate of Arts: Nursing
Work History
Spectrum - Customer Service Representative
El Paso, TX 01/2020 - Current
  • Recommended Internet and phone to customers, thoroughly explaining details.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Managed high levels of call flow and responded to cable technical support needs.
  • Submitted service tickets for equipment maintenance requests.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
  • Responded to telephone, email and in-person inquiries regarding cable operation, use and repair.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 86%.
  • Educated customers on promotions to enhance sales.
LG - Production Operator
Huntsville, AL 12/2018 - 10/2019
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Documented production information via daily system logs and discussed non-conformance issues with management.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Worked closely with others in team-oriented settings to maintain line productivity.
  • Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
  • Coordinated and supervised assembly work for couplers and rolling assembly crews.
  • Monitored machine operation and diagnosed malfunctions.
  • Responsible for achieving production requirements.
  • Trained staff of 10 direct labor employees to perform assembly and manufacture of product.
Comcast - Customer Service Representative
Huntsville, Alabama 03/2017 - 05/2018
  • Described product to customers and accurately explained details and care of merchandise.
  • Successfully acquired an average of 100 new customers per month, generating a 5% growth in revenue.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Directed calls to appropriate individuals and departments.
  • Helped drive sales goals and achieve monthly quotas.
  • Set up and explained new membership contracts.
Alorica - Customer Service Agent
Huntsville, AL 06/2016 - 03/2017
  • Performed refills and fax new prescription refills to MD Researched and resolved billing and invoice problems Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Formulated and enforced Service Center policies, procedures and quality assurance measures Developed process improvements to enhance efficiency and effectiveness of inter-department call center operations.
  • Properly directed inbound calls in phone queues to improve call flow.
  • Facilitated information flow between customer service, account management operations, quality assurance, training and payroll departments to guarantee call center objectives were met Verified details of transactions, including funds received and total account balances.
Rainbow Childcare Center - Lead Teacher
Huntsville, Alabama 08/2015 - 07/2016
  • Accurately sign children in/out of each classroomsSupervised and monitor the safety of children in my carePrepared meals and organize meal times for the childrenAssisted children with good hygieneChange infants/toddlers diapersImplemented a curriculum that allows children to learn about the world and explore interest.
  • Designed lesson plans to focus on age and level appropriate material.
  • Earned positive verbal/written feedback from parents regarding classroom instruction andstudent learning success.
  • Scheldules and routines to ensure children have enough activities and naptime.
  • Watched for signs of emotional or developmental problems Keep records of children progress,sanitize toys, mats, cribs, cots, etc.
American Seniors Associates Program - Caregiver
Huntsville, AL 03/2015 - 01/2017
  • Providing behavioral/emotional support and supervision for those with dementia and Alzheimer's.
  • Evaluating patient care needs, prioritized treatment and maintained patient flow.
  • Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions and follow-up care.
  • Utilize strong assessment skills to determine necessary patient care.
  • Delivered high-quality and compassionate treatment to indigent and low-income patient community.
  • Maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines.
  • Provided palliative care in outpatient settings ranging from assessment to development and implementation of care plans.
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Assisting patients with healing and recovery after surgery.
  • Acting as patient advocate and implement total patient care through a team nursing process covering 8-10 high acuity patients per shift.
Sam's Club - Cashier/ Sales associate
Huntsville, Alabama 03/2014 - 08/2015
  • Provided professional and courteous service at all times.
  • Operated cash register with proficiency.
  • Worked overtime shifts during busy periods.
  • Assessed customer needs and responded to questions.
  • Cleaned and straightened work area.
  • Bagged merchandise by following standard procedures.
  • Issued receipts for purchases and gifts.
  • Worked with customer service to resolve issues.
  • Unboxed new merchandise.
  • Promoted and Sale Upgrades and Credit cardsAnswered questions/calls at the membership deskGreeted members at the doorZoned the sales floorKept the jewelry section organizedStocked new itemsResponsible for locking and setting the alarm behind the counter.
Union Chapel Christian Academy/CDC - Lead Teacher
Huntsville, Alabama 06/2011 - 04/2015
  • Performed receptionist duties such as: greeting parents, recording daily attendanceAssisted staff with both long and short range activities in accordance with curriculum objectivesMaintained daily open communication with parentsMaintained confidentiality Report any suspect abuse to supervisorMaintained a safe and healthy environmentRoutinely met with students' parents regarding in-class issues and learning interruptions to discusssolutions.
  • Established and enforced rules for behavior and procedures for maintaining order among a class of18 students.
  • Coordinated after school tutoring hours with other teachers to help students in need of extraattention.
  • Received high remarks for the creativity of classroom lesson plans and instructional techniquesfrom students, parents and faculty.
  • Operated the front desk, handling all payments, sorting mail, filing documents, and stockingsuppliesAssisted Children with learning basic math and reading skills.
  • Inspected and replace damaged or lost materials.
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Professional Summary

Performance-oriented Sales Leader offering exceptional record of achievement over 30-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

Skills
  • International sales and marketing history
  • Well versed in B2B and B2C sales
  • Experienced in consumer marketing
  • Understand Omni channel sales and marketing
  • It takes a village approach to sales and marketing
  • Success in global brand marketing
  • Proven results in Revenue Optimization
  • Zen Cart, Shopify, Shopatron(Kibo), and Magento ecommerce experience
  • Firm knowledge of analytical marketing (SEM, PPC, E-campaigns, & SEO)
  • Always ready to adapt
Work History
Regional Sales Manager 08/2018 to Current
ESP Guitar Co. North Hollywood, CA
  • Sales and marketing management for 13 states
  • Merchandise brand within stores for better positioning
  • Develop multiple sales channels with retailers
  • Create a budget for regional travel for in store training
  • Oversee 200 regular clients and consistently pursued new leads via networking, cold and warm methods
  • Monitor weekly, monthly and quarterly achievement goals
  • Research customer needs, market trends and competitor activities
  • Create and attend events and trade shows to focus on the brand and products
Tasting Room & Special Events 06/2017 to Current
Wilson Winery Of Dry Creek Healdsburg, CA
  • Provide informed wine suggestions to tasting room guests
  • Represent Wilson brands at special wine and food events
  • Customer relations for private tastings and pairings
  • Strong focus on closing sales and up selling customers
  • Consistently add new "club" members to the Wilson family of wines
  • Maintain tasting room retail area, including creating promotional displays
  • Greet tasting room visitors and answer questions with upbeat attitude and professionalism
  • Manage outside deck area for tastings and large group events
National Sales Manager 2007 to 2018
EMG, Inc. Santa Rosa, CA
  • Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
  • Prepared monthly, quarterly and annual sales forecasts.
  • Managed national sales programs, supervised 20 sales representatives and evaluated KPIs for promotional opportunities.
  • Established and maintained budgets, quotas and regional territories for team members.
  • Developed direct ecommerce sales channel.
  • Responsible for national and international marketing
Education
Associate of Arts: Business & Marketing Chabot Colledge - Livermore, CA
Certificate of Completion Toyota Lean Management Course
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Professional Summary
Motivated in customer service with over 2 years Fast Food experience in a fast-paced, team-based environment. I took my great customer service experience and put it into my care giving techniques. I am a Patient and empathetic care giver  with a background in conflict resolution and customer care.
Skills
  • Commitment to quality and service
  • Communication skills
  • CPR certification
  • Patient-focused care
  • Compassionate caregiver
  • Strong client relations
  • Quick learner
  • Medical terminology knowledge
  • Companionship and emotional support
  • Dementia and Alzheimer's knowledge
Work History
Elderly Caregiver 11/2017 to Current
Senior Helpers Richardson, TX
At Senior Helpers I work at hospitals, senior care centers, and clients homes. I ensure the health and well being of my clients by cooking, feeding, bathing and being a great companion. I have achieved high customer satisfaction by showing my clients a smile everyday.
Cashier 11/2015 to 10/2017
Whataburger Tyler, TX
I worked front of house and back of house overnights with a two man crew. My obligations included keeping the lobby area and bathrooms clean, keeping track of my cash register, and making sure the orders were going out on a timely manner.
Education
High School Diploma 2016 John Tyler High School - Tyler, TX
completion of Certified Nurses Aid class 2017 Dallas Career Institute - Dallas, TX During this class I received my CPR certificate and learned the basics of giving care.
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Professional Summary
Family Support/Mental Health Worker  bringing more than 10 years experience in counseling individuals of various ethnic and socio-economic backgrounds, including children, adolescents and adults.
Skills
  • CPR/First Aide,
  • CNA/HHA,
  • MAP,
  • CPI Word Processing
  • (Microsoft Word and Works), (Power Point), Spreadsheet Applications (Microsoft Excel)
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Powerful negotiator
  • Team liaison
  • Extremely organized
Work History
Therapeutic Mentor/Training and Support, 01/2013 to 11/2015
Riverside Somerville , MA
  • Clinical casework with children and families
  • Provided vocational training, CBT counseling
  • Assisted with the design and implementation of academic,
  • Mental health and behavioral plans in an out-patient setting.
Special Needs Inclusion Facilitator Provide , 02/2012 to 01/2013
Department of Human Services Programs Cambridge, MA
  •  Provide direct support to children with disabilities within DHS Out of School Time (OST) Programs.
  • Help develop and implement accommodations to meet the needs of identified children.
Citizen Teacher, 02/2010 to 06/2011
Edwards Middle School Charlestown, MA
  • Taught Math, English and Apprenticeship Elective classes to students who are on IEP or deemed "at risk students.'.
Patient Care Assistant (Per Diem) Cardiac Unit, 06/2007 to 01/2009
Mass General Hospital Boston, MA
  • Supported nursing staff in all duties
  • Provided direct care to high risk Cardiac patients.
  • Performed Phlebotomy, Specimen testing, Blood glucose checks,
  • Prepped patients for Cardiac procedures e.g.
  • ICD's, Cardiac catheterization
  • EKG's, Vital signs and help with maintenance of telemetry machines.
Diabect Behavorial Therapy Counselor II (On Call), 06/2003 to 08/2007
Vinfen Corporation DBT Boston, MA
  • Developed client specific crisis intervention and treatment plans.
  • Assessed and recorded client's physical, psychological and emotional status.
  • Managed medication administration, transcription, and refills.
  • Coordinated care with physicians and other social service providers.
Clinical Case Manager/Human Rights Officer, 05/2005 to 06/2006
Bay Cove Human Services Boston, MA
  • Facilitated rehabilitation therapies for clients with psychiatric and substance abuse issues.
  • Created initial assessments and developed on-going rehabilitation treatment plans.
  • Coordinated client care and services: SSI benefits, finding community resources.
  • Provided vocational training.
Education
Master of Science: Science Education, 09/17
Cambridge College - 500 Rutherford Avenue, Boston, MA.02129
Science Education
Bachelor of Science: Psychology, 12/05
Graduate of Northeastern University - 360 Huntington Avenue, Boston, MA. 02115
Psychology
This resume is created in 7 minutes.
Professional Summary

My name is Roshawn Johtniel Groce and I am twenty-two years old. I am currently enrolled at Cape Cod Community College Majoring in Criminal Justice .After completing my associates degree at Cape Cod Community College I hope to transfer to Bridgewater State University earn a Bachelors degree in Criminal Justice. I have completed the Intermittent Police Academy and have interned with multiple agencies throughout the Commonwealth. Currently I am a Reserve Police Officer for the Town Of Wellfleet, were I focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.

Skills
  • Time management
  • Verbal Communication
  • Responsibility
  • Problem Solver
  • Multi-tasking
  • Quick learner
  • People management
  • Good at understanding rules and regulations
Work History
Special Police Officer, 05/2019 to Current
Wellfleet Police DepartmentWellfleet, MA
  • Talked regularly with citizens to establish rapport and become familiar presence in area
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary
  • Actively patrolled assigned areas to prevent and detect roadway crimes
Special Police Officer, 04/2017 to 05/2019
Town of AquinnahAquinnah, MA
  • Actively patrolled assigned areas to prevent and detect crimes
  • Enforced all traffic laws and ordinances and checked speed with radar
  • Issued warnings and citations for traffic violations
  • Investigated and reported crimes, accidents, offenses and damage to property
  • Checked all vehicle equipment for proper functioning prior to use
  • Responded immediately to calls involving automobile accidents and criminal activity
  • Booked suspects and processed mug shots and fingerprints
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area
  • Apprehended suspects, read Miranda Rights and transported offenders to jail
  • Removed disabled vehicles and obstructions from roadways
Sales Associate, 10/2018 to Current
Cape Gun WorksHyannis, MA
  • Answered customer questions about products and services
  • Placed new merchandise on shelves and racks
  • Range Firearms Instructor
  • Firearms Research Expert
  • Conducted maintenance on state of the art ventilation filtration systems
  • Ensured the safety of multiple shooters and their firearms
Community Service Officer , 05/2016 to 10/2016
Provincetown Police Dept 26 Shank Painter Rd
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area
  • Immediately reported deficient streetlights, signs and road surfaces to keep residents safe
  • Enforced all traffic laws and ordinances
  • Responded immediately to calls involving automobile accidents and medical calls
  • I assisted visitors with directions to there destination
  • Monitored traffic.




Parking Enforcement Officer , 04/2016 to 10/2016
Provincetown Parking Department 26 Shank Painter Rd
  • Patrol Officer
  • Customer Service
  • Issued warnings and citations for traffic violations
  • Talked regularly with citizens to establish rapport and become a familiar presence in the area
  • Issued traffic citations and electronic tickets for violations of traffic laws

Bus Boy , 01/2015 to 03/2016
Orleans Bowling alley 191 MA 6A, Orleans MA 02653
  • Greet customer
  • Take food and drinks orders
  • To make sure the customer are eating in a clean and sanitize environment
  • Interact with the community regarding the job
Gate Attendant , 05/2015 to 09/2015
Eastham Recreation Dept.2500 State Hwy, Eastham ma 02642



  • I was responsible for the transactions with customers as they rent equipment, pay for beachAccess, parking, food or other items and services
  • Greeted visitors, either in the parking lot or at the entrance
  • Throughout my work day, I keep the beach and other specific area clean, also empty trash cans several times
  • During my shift, pick up loose trash and sweep walkways to keep them free of debris
  • I was always alert for emergencies, whether they were simply first-aid or a major emergency requiring a call to 911 for emergency services
Education
High School Diploma: 2015
Nauset Regional High School - 100 Cable Rd, Eastham MA 02642
Associate of Science: Criminal Justice Cape Cod Community College - 2240 Lyannough Rd, West Barnstable, MA 02668
Certificate : Criminal Justice Plymouth police Academy - 24 Long Pond Rd, Plymouth, MA 02360
This resume is created in 7 minutes.
Professional Summary
I want to further develop my knowledge and experience in the field of caregiving and create meaningful relationships with my local community.
Skills
  • Adobe Software
  • Powerpoint
  • Liberty Quickbooks Accounting Software
  • Interpersonal Communication
  • Leadership Training
  • Self-motivated
  • Strong verbal communication
  • Extremely organized
  • Conflict resolution techniques
  • Project Management
Work History
Ventura Unified School District Special Education Paraeducator | Ventura, CA | January 2017 - Current
  • Communicated nonverbally with children to provide them with comfort, encouragement, and positive reinforcement.
  • Created strategies to meet the needs of mentally and physically disabled students.
  • Taught mathematics, reading, language arts, and social sciences in a self-contained ED and LD classroom.
  • Instructed students with disabilities, including ASD, Spina Bifida, and Hearing/Vision Impaired.
  • Designed and implemented a point system to encourage positive behavior.
  • Redirected students using Positive Behavior Support (PBS).
  • Led activities that developed students' physical, emotional, and social growth.
Ventura Unified School District AVID Tutor | Ventura, CA | September 2016 - January 2017
  • Take an active role in developing the academic and personal strengths of AVID students.
  • Serve as a role model/mentor to AVID students by being a lifelong learner, demonstrating appropriate academic and social behaviors, and wearing appropriate attire at all times.
  • Determine from student's notes and discussions, the concepts that need to be taught or retaught.
  • Conducted mini-lessons in the process of writing in all subject areas, study skills, and other aspects of college preparation.
Private Care Home Caregiver | Camarillo, CA
  • Work in the home and help clients with daily activities, such as bathing, toilet transfers, feeding, grooming, medications, and housework.
  • Helping client to make and keep medical appointments, transportation to and from.
  • Companionship
Education
Associate of Science Engineering Ventura College Ventura, CA | Current
Certification Tutorial Procedures and Methods Ventura College Ventura, CA | 2016 Introduction to Tutoring Methods, Interpersonal Communication, Learning Disabilities, Cultural Diversity, and Group Tutoring.
Leadership Ventura Ventura Chamber of Commerce Ventura, CA | 2013

The City of Ventura Chamber of Commerce leadership training for heads of non-profits, corporations, and government officials. Turning Point's River Haven reconstruction and beautification project

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Professional Summary
Motivated Driver with 10 years experience in local streets routes, detail-oriented self-starter . Safety-conscious , well-versed in vehicle maintenance and repair. . Meticulous worker who excels at juggling multiple tasks and working under pressure, team player familiar with DOT regulations, trustworthy, dependable and professional
Skills
  • Clean DMV printout
  • Effective communication skills
  • Over the road experience
  • Understands local routes
  • Air Brake Certification
  • Physically fit and agile
  • Defensive driver training
  • Knowledge of state roads and highways
  • Excellent time management
  • Safe driver training
  • Safety-conscious
  • OSHA requirements knowledge
  • DOT regulations
Work History
08/2014 to Current
Special Needs Bus Driver Clark County School District Las Vegas, NV
I transport Special Needs student daily from home to school.
03/2009 to 08/2014
Coach Operator RTC Sunset Operations and Maintenance Facility Las Vegas, NV
    Transport of local residents and visitor throughout the city,
  • Drove multi-stop routes .
  • Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order
Education
UG
Associate of Arts: Medical Science
Kaplan College - Las Vegas, NV