Special Needs Caregiver resume examples

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Skillful Special Needs Caregiver resume

GRISELA BORGE
Professional Objective

To acquire a challenging and rewarding position as a Receptionist utilizing my outstanding customer service skills, ethical work practices, and compassion to add value and growth to Brookdale Senior Living. Seeking position with career growth potential.

Skills
  • Outstanding customer service skills
  • Organized and detail oriented
  • Cross-selling
  • Managing multiple projects
  • Word and Outlook experience


  • Bilingual and Biliterate (Spanish)
  • Complaint handling and solution oriented
  • Office support (phones, faxing, filing)
  • Dedicated team player
  • Compassionate
Work History
Caregiver, 09/2016 to Current
In Home Supportive Services San Bernardino, CA
  • Respond appropriately to the physical, emotional and developmental needs of patient.
  • Help patient move in and out of beds, baths, wheelchairs and automobiles.
  • Schedule and accompany client to medical appointments.
Customer Service Representative, 02/2018 to 07/2019
Rialto Animal Hospital Rialto, CA
  • Greeted incoming visitors, clients, and patients professionally and provided friendly, knowledgeable assistance. Provided extraordinary client/patient service and educated clients and community.
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Scheduled appointments, set up new clients and patients, preparation and maintenance of medical records, and filling some prescriptions.
  • Over the counter sales and financial transactions.
  • Provided assistance to DVM's and technicians assistance when needed.
  • Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Activities Assistant, 09/2017 to 02/2018
Brookdale Senior Living Loma Linda, CA
  • Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
  • Ensured all visitors signed guest check-in forms.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system and directed calls accordingly.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Received and routed business correspondence to correct departments, staff members, and residents.
  • Assisted Activities Director to provide resident's wellness needs within the company's six dimensions: purposeful, emotions, physical, spiritual, social, and intellectual.
  • Engaged residents through events, small groups and personal attention.
  • Provided clear instruction to activity and program participants to ensure fun and safety.
Receptionist/Local Outreach Administrative Coordinator , 02/2015 to 05/2016
Water of Life Community Church Fontana, CA
  • Effectively managed a high volume of inbound calls by providing information and directed calls.
  • Greeted individuals entering organization.
  • Maintained knowledge of staff movements in and out of organization.
  • Provided clerical support for special projects.
  • Addressed and resolved complaints with empathy and professionalism.
  • Maintained Director's calendar and appointments.
  • Monitored employee and volunteer work.
  • Planned and coordinated materials for meetings, outreaches, ministries, and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Oversaw facilities and maintenance responsibilities.
  • Determined our guest's needs and assisted accordingly with compassion.
Lead Massage Therapists/Manager On Duty/Sales Associate , 07/2007 to 12/2014
Massage Envy Upland Colonies/Massage Envy Spa Claremont Upland/Claremont , CA
  • As a team leader I modeled exceptional customer service skills for the entire clinic staff to emulate.
  • Performed quality customized massage therapy to members and guests in a variety of modalities with empathetic care.
  • Assisted in the hiring process of top massage therapists.
  • Mentored therapeutic staff in a respectful and honest manner, effectively communicating and helping to create habits of success for every therapist.
  • Oversaw and managed daily operations of the spa clinic, sales associates, massage therapists and esthetician staff.
  • Sold memberships and provided thorough knowledge of products and promotions.
  • Provided unwavering commitment to customer service with the ability to resolve complex issues and win customer loyalty.
  • Provided excellent customer service to members and guests.
Education
Massage Therapy Certification: 2006
Bryman College - San Bernardino, CA

High School Diploma: 2000
Rialto High School - Rialto, CA
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Job-winning Special Needs Caregiver resume

NinGarcia14503 Almond StreetCabazon92230659513131972nngria@gmail.comCA
Professional Summary

Personable Communications Specialist employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.

Skills
  • Administrative Support
  • Data Entry
  • Travel Arrangements
  • Office Management
  • Customer Service
  • Administrative Functions
  • Customer Billing
Education
California State University San Bernardino San Bernardino, CA 2013 Bachelor of Arts: Mass Communication/Public Relations
Work History
Tesla Inc. - Service Adviser
Cathedral City, CA 04/2018 - Current
  • Ensured superior customer experience by actively listening to customer's concerns, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules
  • Managed approximately 40+ incoming calls, emails per day from customers
  • Provide Support to Technicians / Car Washers by checking tire tread, tire pressure, and washing cars
  • Writing over 22 tickets per day with above 90% Customer Service Satisfaction score
In Home Services - Home Caregiver
Banning, California 12/2009 - Current
  • Maintain clean, safe and well-organized patient environment
  • Work to improve and enhance patient lives through effective and compassionate care by transporting client to doctors appointments, administer over 6 types of medications instructed by physician and other related duties
Morongo Casino Resort and Spa - Reservations Agent (Call Center)
Cabazon, CA 05/2017 - 04/2018
  • Answer 80+ telephone calls daily and reaching 100% every time in quality service index
  • Patiently controlled conversations/situations when guest is difficult to understand
  • Assist customers with planning and booking reservations
  • Help plan travel itineraries by suggesting local tourist attractions and places of interest
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Top Special Needs Caregiver skills

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Experienced Special Needs Caregiver resume

Liliana Huerta
Professional Summary
Dependable and experienced cashier/server bringing management experience with a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
Work History
Caregiver, 01/2013 to Current
In Home Supportive Services Riverside, CA
  • Provide tension management strategies to meet psychological emotional needs of client while identifying warning signs of emotional and behavior problems
  • Management, implementation and coordination of multiple activities and schedules of the client
  • Maintained accurate records of patient care, condition, progress and concerns. Monitored vital signs, such as blood pressure and pulse. 
General Merchandise Clerk, 11/2018 to 05/2019
Stater Bros. Markets Riverside, CA
  • Managed inventory storage in clean and organized fashion.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Maintained inventory count, tracked usage and documented variances.
  • Managed timely and effective replacement of damaged or missing products.
Cashier/Server, 05/2011 to 12/2017
Mi Cocina Highland, CA
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Handled currency and credit transactions quickly and accurately.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
Manager , 06/2008 to 05/2011
Subway Riverside, CA
  •  Supervised the operations of a shift to ensure that food safety, product preparation, cleanliness, and inventory control standards were maintained.
  • Scheduling and supervising staff
  • Exceptional customer service is a major component of this position.
Volunteer

Family Medical Clinic, Colton, CA

2013-Present

  • Display sensitivity to the cultural and linguistic needs of the clients and families served
  • Responsible for the delivery of messages and documents by means of fax machine or electronic mail
  • Answer phones/Schedule appointments/File Charts
Skills
  • Advanced Computer Proficiency
  • Customer service-oriented
  • Bilingual Spanish Language- reading writing & speaking
  • Medical terminology knowledge
Education
Riverside City College - Riverside, CA

Currently taking general education courses to complete Associate's Degree

High School Diploma: 2005
Martin Luther King Jr. High School - Riverside

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