Case Aide resume examples

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Skillful Case Aide resume

Christopher Beal
Professional Summary
Seeking a position to utilize my 10 plus years of experience in maintenance, installation and renovation work.
Work History
Facility Craftsman, 04/2013 to 03/2017
New Hope T.S.S. (Baycove) South Weymouth, MA
  • Responsible for the maintenance at the Transitional Support Service facility.
  • Tasks included carpentry, basic plumbing, basic electrical work, painting, flooring as well as fabricating parts as needed to safely complete projects
  • Organized and managed projects, making sure outside contractors and staff were at the sites working on their respective projects
Case Aide, 04/2008 to 03/2013
New Hope T.S.S. (Baycove) South Weymouth, MA
  • Provided quality support to the clients that were residing at the Transitional Support Service facility who were receiving drug and alcohol treatment
  • Help research, create and facilitate treatments plans to would provide the best outcomes for individuals
  • Organize group meetings at the facility to help clients with their recovery through various approaches and techniques
  • Organized cookouts and events to bring back Alumni to talk to current clients, celebrate anniversary's, etc.
  • Implemented disciplinary actions when needed to protect the well being of the clients in the facility
  • Distributed and stocked household goods.
Mechanic, 03/2005 to 09/2010
Macneil Waterproofing Co Quincy, MA
  • Responsible for waterproofing and masonry restoration
  • Tasks typically included seal coating, cutting and caulking windows, swing staging, pipe staging, pump staging
  • Coordinated with coworkers to delegate tasks and responsibilities
  • Purchased tools and equipment for jobs, while maintaining an accurate inventory of purchases
  • Provided equipment maintenance
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Job-winning Case Aide resume

Julianna Cocco
Professional Summary

B.S. candidate with seven years of excellent administrative experience, well-versed in clerical, accounting and records management functions. Friendly and reliable team player with exceptional judgment, strong critical thinking skills and good problem-solving abilities. Successful at supporting program needs and managing projects with little oversight. Able to review and improve processes for continuous improvement in office operations.

Education
Bachelor of Science in Psychology University Of Houston Houston, TX | 2016
  • Minor in Biology
Skills
  • Excellent communication skills
  • Attention to detail
  • Strategic planner and coordinator
  • Strong verbal and written skills
  • Decision-making ability
  • MS Office proficient
Work History
Southwest Key Programs Administrative Assistant | Houston, TX | May 2018 - Current
  • Support program operations by preparing and updating documents, reports and spreadsheets.
  • Respond to inquiries and research and resolve problems related to transactions handled by the department.
  • Aggregate and prepare documentation and overtime reports for office meetings, distribution, and filing.
  • Check accuracy and integrity of employee files and resolved errors.
  • Organize all new hire, security and temporary paperwork.
  • Prepare accurate payroll documents for staff of 318 direct reports to submit to corporate for payroll processing.
  • Verify that employee personal leave, sick leave and holiday hours are entered into our time keeping system (Kronos). 
  • Run background checks and schedule drug screenings for all new employees. 
  • Ensure all pending invoices are paid in a timely manner. 
  • Assist with the planning and organization of general staff meetings. 
SOUTHWEST KEY PROGRAMS Case Aide | Houston, TX | January 2018 - May 2018
  • Coordinate client care from admission to post-discharge follow-up.
  • Work along side case managersto facilitate the process of getting a minor reunified.
  • Complete client documentation that needs to be forwarded to government entities upon discharge.
  • Process new intakes and get their photo and information uploaded to our shared portal for the use of all appropriate departments.
  • Work side by side with clients to get them their allotted two calls per week to family and sponsors.
  • Develop an essential relationship with minors to aid in creating a sense of normalcy and a real home environment while in care.
Brandani's Restaurant and Wine Bar Office Manager / Server | Missouri City, TX | March 2016 - December 2017
  • Coordinate events of the restaurant, including corporate luncheons and wine dinners.
  • Maintain an expense log of purchased food and beverage inventory.
  • Procure restaurant essentials from vendors such as; beverages, equipment, and supplies.
  • Review expenditures and prepare payment of invoices.
  • Record daily sale input values.
  • Routinely support other areas of the restaurant as requested, including front of the house hospitality and ensuring guest satisfaction.
Global Motorcars of Houston Receptionist | Stafford, TX | August 2014 - August 2015
  • Directed guests and courier services to the appropriate department.
  • Answered and routed incoming and outgoing calls.
  • Sorted and distributed incoming mail.
  • Greeted numerous visitors and answered questions or concerns regarding dealership processes.
Momentum Audi Receptionist / Cashier / File Clerk | Houston, TX | March 2012 - July 2013
  • Answered and quickly redirected all incoming calls in a high paced environment.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Responsible for creating temporary license plate tags for newly purchased vehicles.
  • Directed guests and routed deliveries and courier services to the appropriate department.
  • Received payment from customers for repairs on vehicles as a service cashier.
  • Developed department record keeping and filing systems as file clerk.
  • Assumed back up duties for the receptionist, cashier, service and sales departments as needed.
Sterling McCall Hyundai Receptionist | Houston, TX | January 2009 - January 2012
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Greeted numerous visitors, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
  • Screened all visitors and directed them to the correct employee or office.
  • Responsible for processing client license plates and assigning temporary tags.
  • Greeted customers and visitors in-person and via telephone calls.
Pier 1 Imports Sales Associate | Sugar Land, TX | June 2008 - December 2009
  • Greeted customers and ascertained needs to ensure high-quality service and appropriate product recommendations.
  • Applied excellent communication skills and ability to establish rapport to close sales and meet targets.
  • Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores.
  • Liaised with customers, recommending specific products and specials in alignment with individual needs, requirements and specifications.
  • Ensured up-to-date maintenance of computer inventory listings.
  • Represented the brand and company professionally to drive store revenue.
  • Worked collaboratively with team members to drive customer service initiatives, achieving sales goals and increasing feedback scores.
  • Stocked shelves and supplies and organized displays.
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Top Case Aide skills

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Experienced Case Aide resume

TERRIE A WALKER
Professional Summary
To become an asset to an organization by using my experience and hard work ethics as a Certified Alcohol and Drug Counselor, C.A.D.C.
Professional Experience
Emergency Medical Technician, Case Aide
Kenmore Center Chicago, Illinois
  • Conducted intakes and orientations to new clients Monitored clients vitals every four hours during withdrawals from opiates, cocaine and alcohol, documented all information Routinely transported patients to and from medical or mental health appointments as needed TERRIE A.
  • WALKER.
Addiction Counselor
May 2014 to August 2014
Bobby E. Wright, Comprehensive Behavioral Health Center Chicago, Illinois
  • Interacted with Drug Court, probation officers and Judges
  • Developed individualized treatment plans and treatment plan reviews Conducted intakes and orientations
  • Conducted urinalysis on clients Maintained a case load of 15-25 clients Facilitated group sessions
  • Provided individual counseling sessions.
  • Charted and recorded information in client files.
  • Effectively managed time and caseloads based on 35 sessions per week.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
Addiction Technician
November 2012 to May 2014
Regional Mental Health Center Chicago, IL
  • Provided counseling and therapeutic care in a variety of residential care situations
  • Tracked client movement on and off the unit by documenting times and destinations of clients.
  • Conducted comprehensive initial in-home psychosocial assessments prior to first wraparound meetings.
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
  • Supervise and monitor clients
  • Assist with group facilitation
  • Medication monitoring
  • Monitoring meals
  • Documentation

Addictions Counselor
November 2009 to April 2011
Bobby E. Wright: Comprehensive Behavioral Health Center, Inc Chicago, IL
  • Methadone Maintenance Treatment Program Conducted intakes, orientations and admissions Maintained a caseload of 55-85 patients.
  • Developed individualized treatment plans & reviews
  • Provided individual counseling sessions Facilitated group sessions.
  • Conducted intakes, orientations and admissions
  • Maintained a caseload of 55-85 patients
  • Developed individualized treatment plans & reviews
  • Provided individual counseling sessions
  • Facilitated group sessions

Addiction Technician
May 2007 to April 2009
Chicago, IL
  • Supervise and monitor clients Assist with group facilitation Medication monitoring Monitoring meals Documentation TERRIE WALKER Center of the Foundation for Contemporary Mental Health.
Youth Treatment Counselor
May 2007 to April 2009
Bobby E. Wright: Comprehensive Behavioral Health Center, Inc. Chicago, IL
  • Interacted with Drug Court, probation officers and Judges
  • Developed individualized treatment plans and treatment plan reviews
  • Conducted intakes and orientations
  • Conducted urinalysis on clients
  • Maintained a case load of 15-25 clients
  • Facilitated group sessions
  • Provided individual counseling sessions

Counselor I
August 2005 to March 2007
Healthcare Alternative Systems Chicago, IL
  • Conducted intakes and assessments
  • Provided case management
  • Provided individual counseling sessions
  • Facilitated group sessions
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
  • Collaborated closely with treatment team to appropriately coordinate client care services.
Emergency Medical Technician, Case Aide
October 2002 to April 2005
Lutheran Social Services of Illinois Chicago, IL
  • Conducted intakes and assessments.
  • Monitored clients vitals every four hours during withdrawals from opiates, cocaine and alcohol, documented all information
  • Routinely transported patients to and from medical or mental health appointments as needed
  • Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems.
Milieu Technician
March 2001 to October 2002
McDermott Center Chicago, IL
  • Monitored and supervised clients
  • Medication monitoring
  • Monitored meals
  • Escorted clients throughout agency to meetings, groups, nurse etc.
Education and Training
Degree : Human Services, Currently National Louis University Chicago, Illinois Human Services
Addiction Counseling Program; Certificate Received : 6-2005 Saint Augustine College Chicago, Illinois
Bachelor of Art Psychology : 1-2012 Argosy University Chicago, Illinois 1-2011 (transferred-Chicago) 8-2011 Psychology Degree
Malcom X College Chicago, Illinois Emergency Medical Technician Program; License Received
9-1979 - 6-1981 Secretarial-clerical skills; Certificate Received Certified Alcohol & Drug Abuse Counselor, C.A.D.C - 11-2005 Registered Addiction Counselor Chicago Professional Secretarial College Chicago, Illinois Washington D.C. R.A.C. - 1-2009
Skills
agency, C, clerical, Counselor, Counseling, clients, Documentation, group facilitation, Mac, meetings, Mental Health, Psychology, Secretarial, Technician
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