Fundraiser resume examples

• Answered questions regarding the store and its merchandise.
• Demonstrated use and care of merchandise.
• Greeted customers and ascertained customers' needs.
• Maintained records related to sales.
• Prepared sales slips and sales contracts.
• Helped customers with questions, problems and complaints in person and via telephone.
• Stocked shelves and supplies and organized displays.
• Developed positive customer relationships through friendly greetings and excellent service.
• Operated a cash register for cash, check and credit card transactions with 100% accuracy
• Cleaned and organised the store
• Allerted customers to upcoming sales events and promotions

• Consistently provided professional, friendly and engaging service.
  
• Skillfully promoted items on beverage lists and restaurant specials.
• Displayed enthusiasm and knowledge about the restaurant's menu and products.
• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
• Set dining tables according to type of event and service standards.
• Addressed diner complaints with kitchen staff and served replacement menu items promptly.
• Routinely cleaned work areas, glassware and silverware throughout each shift.
• Assertively upsold alcoholic beverages, appetizers and desserts.
• Assisted co-workers whenever possible.
• Maintained complete knowledge of restaurant menu, including daily specials.

• Visited clients on-site to give benefit-orientated sales presentations
• Responded to telephone and in-person requests for information
• Collected and processed payments
• Resolved customer concerns promptly to maintain satisfaction
• Marketing the company's product in streets and shopping centres

• Carried heavy boxes and many heavy objects
• Operated on a line to ensure fast production
• Used different machinery and help maintain it
• Continuously cleaned around the workplace to maintain a hygienic work environment
• Followed orders from supervisors and leading hands
• Assisted team members with various tasks

• Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate.
• Consistently hit and exceeded sales goals.

• Maintained high standards of customer service during high-volume, fast-paced operations.
• Prepared all food orders within a 2-3 minute time frame.
• Stored food in designated containers and storage areas to prevent spoilage or cross-contamination.
• Followed food safety procedures according to company policies and health and sanitation regulations.
• Verified that prepared food met all standards for quality and quantity.

Flourishing Minds was a 9-month mental wellbeing pilot programme commissioned by Public Health in Tower Hamlets to (i) improve participant wellbeing; (ii) improve participant literacy in relation to mental health; (iii) decrease stigma/discrimination associated with mental illness.   

• Liaised with local young people, expert professionals and people with lived experience of mental illness to coproduce a programme of sessions;
• Devised an evaluation approach for the pilot with external evaluator;
• Delivered programme of activities and interactive workshops to increase awareness of mental health and reduce the stigma associated with mental illness;
• Produced a private screening of the documentary The Stranger on a Bridge at Genesis Cinema featuring a Q&A with film star and social media phenom Jonny Benjamin for World Suicide Prevention Day;
• Organized creation of a three section mural painting with London Street Artist Marc Craig for World Mental Health Day – the event was attending by members of local council and a member of the GLA.
• Cultivated social media presence across Look Ahead, personal and partner accounts resulting in hundreds of thousands of impressions and thousands of engagements.

Responsible for the implementation and evaluation of the Look Ahead 3-year Coproduction Strategy.  Supporting Look Ahead's 100+ services to work together better with service users and wider partners, including local agencies and families and carers. 

• Worked with customers to change and reshape Look Ahead's approach to support planning, recognising what is important to each individual and building on their interests, goals and aspirations;
• Introduced person-centred training, support planning techniques and tools for all frontline staff, enabling them to facilitate, rather than direct, customers' support;
• Conducted in-depth research into the attitudes young people at Look Ahead towards technology and how prepared young people, support staff, and managers are to have support digitised;
• Developed smartphone application to host documentation, alert customers when actions are due and facilitate direct messages between customers, staff and central services;
• Liaised with Connected Curriculum faculty at UCL to produce the app as part of a computer science modular course and at no cost to Look Ahead;
• Coordinated with Choice and Control Offer across all services, and measure the difference they make to individual and service outcomes through our quality management systems; and
• Managed the distribution, utilisation and evaluation of Spice Credits across the organisation - a time-based currency that service users earned for volunteering their skills and resources and could exchange for leisure activities.

Lead a team of eight support staff at a 116-bed hostel for young people aged 16-24.

• Managed the housing and support budgets for the service and took leads on rent and arrears collection, building maintenance, monthly performance reports, and supervision of eight support staff; and

• Founded local enterprise The Bare Necessities food cooperative, co-produced with residents, included grant funding, accountancy training, social media and branding. Key customers participated in a conference at Houses of Parliament to discuss food poverty in the UK.

Responsible for the safeguarding and development of a caseload for fourteen homeless adults at a hostel in Southwark.

• Liaised with partner agencies including the local authority, police, probation, drug and alcohol teams, and hospitals to develop person-centered support; and
• Responsible for the referral and assessments of new service users and for the day-to-day maintenance and procedures of the hostel.

• Managed, observed and evaluated  teachers
• Recruited, selected and retained quality administrators, teachers and support staff.
• Addressed behavioral and learning issues with parents and daycare management.

• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
• Identified chronic customer issues by creating and maintaining customer complaint log.
• Initiated operations improvements to improve overall call center productivity.

• Effectively managed a high-volume of inbound and outbound customer calls.
• Addressed and resolved customer product complaints empathetically and professionally.
• Gathered and verified all required customer information for tracking purposes.
• Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.