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BEHAVIORAL HEALTH PROFESSIONAL

 

Clinical Social Work | Clinical Supervision | Case Management

​
"Committed to helping individuals, groups, and families overcome  obstacles with the goal of holistically improving their emotional and physical well-being through support, collaboration, and evidence-based approaches."
​

Accomplished Licensed Clinical Social Worker, Board-Approved Clinical Social Work Supervisor, and Certified Case Manager bringing thirteen years of experience in outpatient, inpatient, integrated, community, state, non-profit, private, and managed care within behavioral health and medical settings. Competent in practice with various populations including children/adolescents, adults, and the geriatric community. Possessing in-depth knowledge of principles, methods, and procedures for assessment, diagnosis, treatment, and case management of individuals with acute, chronic, complex and/or co-morbid behavioral health and medical conditions. Successful integration and utilization of evidence-based practice including person-centered, cognitive-based, and other modalities, such as Motivational Interviewing and CBT. Qualified as a clinical social work supervisor and experienced in delivering clinical supervision to individuals and groups.  

  • ​Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders.
  • Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.Team-oriented with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
  • Demonstrated track record of successfully working with diverse client populations in one-on-one and group settings.
Education and Training
Master of Social Work 5/2004 University of Houston, Houston, Texas Concentration in Behavioral Health
Bachelor of Social Work 5/2003 University of Texas, El Paso, Texas Cum Laude
Licensure, Certifications, and Languages
  • Licensed Clinical Social Worker (LCSW) Licensure in the State of Texas (#40199) - Active and Unrestricted  
  • Board Approved Clinical Social Work Supervisor in the State of Texas-Active and Unrestricted
  • Certified Case Manager (CCM) Certification #-Active  
  • NACI Background Screening Clearance-Active  
  • National Provider Identification (NPI) #199
  • Bilingual; fluently speaking, reading, and writing in English and Spanish
Core Competencies-

Case Management, Discharge Planning, Transitional Care, Care Planning, Consultation, HEDIS Measures, Interdisciplinary Care Approach, Integrated Care, Collaboration, Critical Thinking and Problem Solving Approach, Individual and Group Psychotherapy, Evidence-Based Practice, Person-Centered Theoretical Foundation, Motivational Interviewing, Cognitive-Behavioral Therapy, Mindfulness, Psychoeducation, Crisis Intervention, Treatment Planning, Biopsychosocial Assessments, Diagnostic Evaluations, Cognitive Status Assessments, Risk Assessment and Safety Planning, Adult & Geriatrics, Children & Adolescents, Severe and Persistent Mental Illness, Dual Diagnoses and Addictions, Developmental Conditions, Alzheimer's/Neurocognitive Conditions, Active Duty & Veteran Population, Domestic Violence, Sexual Assault, Trauma, Psychotropic Medications, Medication Reconciliation, Guardianship and Healthcare Directive Planning, Managed Care, End of Life Care, Clinical Supervision, Telebehavioral Health

Computer Technology

Microsoft Word, Excel, PowerPoint, Outlook, WebEx, Electronic Charting Systems & Navigation, Remote Work, Telehealth Platforms

Professional Experience
AbleTo Texas Therapist 11/2017 to Current
  • Conduct evidence-based therapy with clients who have a primary chronic medical condition and a secondary behavioral health condition through telehealth platform.
Board-Approved Clinical Social Work Supervisor in Texas 01/2014 to Current
  • Supervision of Licensed Master Social Workers (LMSWs) in pursuit of their clinical license from various clinical and integrated settings.
  • Conduct clinical supervision according to the State Board's code of ethics and the NASW's code of ethics.
  • Provide consultation, oversight, and guidance in the assessment, diagnosis, and clinical treatment of clients.
  • Problem-solving strategies, as well as the implementation of ethical and evidence-based approaches into practice.
  • Evaluate the supervisee's role and conceptual understanding of the treatment process and treatment planning.
  • Guide supervisee in the implementation and utilization of a theoretical base and social work principles to guide their clinical work with clients.
  • Case review of complex and high-risk cases and integration of risk assessment and safety planning measures.
  • Provide ongoing and final evaluations of the supervisee throughout the supervision period.
Health Net Federal Services El Paso, Texas MTF Case Management Liaison | Behavioral Health CM II 02/2018 to 04/2018
  • Behavioral Health Case Management and Care Advocacy with dependents (children and spouses) of Active Duty Service Members, as well as Retired Service Members from all military branches, who have behavioral health conditions and/or co-morbid medical conditions with complex care needs.
  • Assigned to William Beaumont Army Medical Center Regional Support Office and act as support to the MTF, Staff, and Beneficiaries assigned to the region.
United Healthcare Military & Veterans (Tricare West Region Contract) Behavioral Health Community Case Manager/Care Advocate-El Paso Market 12/2013 to 01/2018
  • Behavioral Health Case Management and Care Advocacy with dependents (children and spouses) of Active Duty Service Members, as well as Retired Service Members from all military branches, who have behavioral health conditions and/or co-morbid medical conditions with complex care needs.
  • Practice independently as the sole behavioral health case manager assigned to the Fort Bliss region and launched the program in the El Paso Market.
  • Mentor and train other case managers in various scopes that include working with the military population, the military health care system, Tricare System, and company-related responsibilities, such as documentation, protocols, and other internal work processes.
  • Provide services in a community setting and maintain a remote home office. Travel across the designated radius and conduct home visits as part of the service delivery process.
  • Establish and maintain collaborative relationships with Primary Care Clinics at William Beaumont Army Medical Center (MTF) and Fort Bliss. Interdisciplinary approach to the coordination of care.
  • Conduct Biopsychosocial Assessments and develop Plans of Care that identify care needs, short-term and long-term health goals, and outline necessary interventions.
  • Identify and help resolve psychosocial and systemic barriers to accomplishing this program goal. 
  • Maintain knowledge of behavioral health providers, resources, and services that are available in the community and at the MTF and provide referral information as needed.
  • Care Advocacy and education regarding TRICARE behavioral health benefits and facilitate the navigation of the available benefit coverage. Guidance in navigating the behavioral health system available in the community and Military Treatment Facility (MTF).
  • Provide psychoeducation regarding various behavioral health conditions, such as diagnoses, psychotropic medications, medication adherence, coping skills, specialty providers, etc.
  • Evaluate and address delays in care. Partner with Utilization Management Team to facilitate discharge planning at various levels of care.
  • Assess and interpret beneficiary needs, gaps, and requirements related to his/her disease condition. Address HEDIS measures for the overall healthcare of the client.
  • Consulting and collaborating with Medical Surgical Case Management colleagues, Medical Directors, and other Specialists within an integrated, multidisciplinary team approach.
Bienvivir All-Inclusive Senior Health El Paso, Texas PRN Social Worker 04/2011 to 10/2013
  • Please see the job description listed below under the same organization.
Deer Oaks Mental Health Associates El Paso Market Licensed Clinical Social Worker/Staff Clinician 10/2011 to 09/2012
  • Psychotherapy with geriatric patients within a skilled care and nursing home setting, including Retired Service Members and Combat Veterans of all the military branches who have extensive medical conditions and various behavioral health diagnoses, such as Major Depression, Schizophrenia, Bipolar Disorder, Adjustment Disorders, and Post Traumatic Stress Disorder.
  • Conduct diagnostic evaluations and develop individualized patient treatment plans.
  • Provide psychotherapy approaches derived from evidence-based practice, including but not limited to client-centered, behavioral, cognitive-based short-term therapies.
  • Document clinical progress notes according to Medicaid, Medicare, and private insurance guidelines.
  • Consult and collaborate with nursing home staff, as well as family members, regarding patient concerns, progress, and interventions.
  • Provide psychoeducation and supportive therapeutic services to patient's family members.
Bienvivir All-Inclusive Senior Health El Paso, Texas Social Worker 04/2008 to 04/2010
  • Provides social work services to a population of adult and geriatric clients with complex and co-morbid medical and behavioral health conditions in an outpatient primary care clinic and managed care setting.
  • Patients receiving social work services are part of a program of all inclusive care under the Centers for Medicaid & Medicare (CMS) and have a high prevalence of neurocognitive disorders, as well as diminished levels of physical and mental status functioning.
  • Conducts initial Biopsychosocial assessments within a person-in-environment setting and formulates corresponding treatment plans using a collaborative, solution-focused approach with the client, family, and the interdisciplinary team..
  • Integrates the client's culture, diversity, and level of disability into the treatment plan and identifies medical, behavioral health, and other social needs that impact the client and their families.
  • Formulates psychosocial-driven goals and therapeutic interventions that help guide work with clients.
  • Conducts cognitive status assessments, using the MMSE as a screening tool, to evaluate for cognitive changes and impairment. Assesses for other conditions, such as depression, anxiety, and other behavioral health diagnoses identified in the DSM.
  • Screens for substance and addictive disorders, including prescription drug abuse.
  • Conducts risk assessment and safety planning. Implements short-term and long-term clinical and therapeutic interventions.
  • Collaborates with other behavioral health professionals and facilities in the community to stabilize clients experiencing high acuity with the goal to continue the therapeutic work with the client in the community setting.
  • Keeps the interdisciplinary team abreast of client's psychosocial stressors that impact their overall medical and behavioral health and are barriers to their care.
  • Use of assessment skills to identify current medical and behavioral health needs. Use of  clinical judgment to prepare for future needs, with the objective of improving a client's long-term quality of life.
  • Stays abreast of any acute changes in client's physical or mental well-being and conducts hospital visits to provide support to the client and their families during crisis. Conducts crisis intervention with clients who undergo unexpected and drastic changes in their overall health.
  • Engages the client in transitional care planning to ensure that the appropriate information, education, and support are received during a transition of care.
  • Uses client-centered theories, techniques, and skills to build rapport with clients and their families and engage them in therapeutic work through means of telephone contacts, home visits, and family sessions.
  • Derives from and integrates into practice various theoretical frameworks, evidence-based treatment, and integrated approaches to guide work with clients and their families, such as a lifespan perspective, stages of psychosocial development, cognitive behavioral, family systems, and stages of change, etc.
  • Develops a network with various contracted facilities and other community agencies to help meet client needs at different levels of care.
  • Conducts therapeutic and grief-centered work with clients and their families who are part of the Comfort Care (End of Life) Program. Implementation of the Kubler-Ross model into practice.
DaVita Loma Vista Dialysis El Paso, Texas Renal Social Worker 12/2007 to 04/2008
  • Outpatient clinic setting that provides hemodialysis to patients with end-stage renal failure. 
  • Social work with adult and geriatric patients who have end-stage renal disease and co-morbid medical and behavioral health conditions.
  • Conduct Biopsychosocial Assessments and collaborative work with an interdisciplinary team.
  • Refer and link patients to community agencies and community resources to help meet complex psychosocial needs.
  • Provide psychoeducation to patients and family members regarding kidney disease prior to their initiation of dialysis, as well as during the course of dialysis. Assist clients in implementing lifestyle changes to help manage their condition.
  • Provide psychosocial support to maximize patient's coping skills to manage their health stressors.
  • Provide supportive interventions to grieving patients who are experiencing a substantial loss and change to their health status.
  • Explore insurance coverage options that will maximize patient's level of coverage and assist with application processes as necessary.
  • Assess for co-morbid behavioral health conditions that can exacerbate the patient's medical status and provide supportive counseling in order to help strengthen coping skills.
University Medical Center El Paso, Texas Trauma Social Worker 07/2006 to 12/2007
  • Social work with pediatric, adolescent, adult, and geriatric populations who have been hospitalized after sustaining a significant physical trauma, including but not limited to vehicle accidents, work-related accidents, falls, gunshot wounds, suicide attempts, etc.
  • Level I  Trauma Teaching Hospital that consists of a fast paced working environment with many challenges that require critical thinking,  creativity, and the ability to work with teams in order to develop interventions and options that address patient's complex service needs and have limited finances and/or lack of insurance coverage. 
  • Conduct Biopsychosocial Assessments and Family Sessions to facilitate overall discharge planning.
  • Provide psychoeducation regarding the discharge process and coordinate after care with the patient and family.
  • Coordination of lower levels of care required and placement to Long-Term Acute Care (LTAC), Inpatient Rehabilitation, and SNF/Nursing Facilities.
  • Assist patients and their families in preparation for difficult home discharges, due to severe physical trauma sustained, but lack of insurance or financial resources.
  • Interdisciplinary approach and collaborative work with Interdisciplinary Team comprised of Doctors, Physical Therapists, Nurses, to provide comprehensive patient care and service delivery.
  • Provide Crisis Intervention and Supportive Counseling to address immediate patient's crisis and behavioral health challenges.
El Paso Psychiatric Center-Department of State Health Services El Paso, Texas Clinical Social Worker/Therapist 08/2004 to 07/2006
  • State psychiatric and teaching hospital setting that provides inpatient treatment for childen/adolescents, adults, and geriatric population with behavioral health conditions within acute and sub-acute units, including a forensic unit.
  • Provide individual, family, and group psychotherapy with adults.
  • Provide psychoeducation on behavioral health diagnoses, psychotropic medications, coping skills, and community resources to patients and their families.
  • Conduct Biopsychosocial Assessments and collaborate with the local Mental Health Authority, as well as Utilization Management/Review to coordinate continuity of care in a community setting.
  • Develop individualized treatment plans that identify patient challenges and address goals and interventions in order to improve overall health and well being.
  • Interdisciplinary team approach and collaboration with faculty psychiatrist, treatment team, and the Mental Health Authority of El Paso.
  • Clinical work with patients with Dual Diagnoses (Behavioral Health and Substance Abuse Diagnosis) and HIV Risk Reduction Counseling with patients who present with high at-risk behaviors.
  • Discharge planning and collaborative work with community agencies for overall patient continuity of care.
Houston Area Women's Center Houston, Texas Graduate Social Work Intern 08/2003 to 05/2004
  • Facilitated group counseling with child/adolescent witnesses of domestic violence and survivors of sexual abuse.
  • Individual counseling with child witnesses of domestic violence and teen survivors of sexual abuse.
  • 72-hour comprehensive training of sexual assault and domestic violence with adult, children, adolescent, disabled, GLBT populations including hotline work.
This resume is created in 7 minutes.
Professional Summary
Special education professional highly skilled in working with students, including perceiving and addressing barriers to learning with an extensive clinical background with social, emotional, and behavioral mental health in and out of the special education environment.
Skills
  • Exceptional leadership and communication skills
  • Intuitive and motivating with an emphasis in creative problem solving
  • Flexible and adaptive to multiple settings and developmental levels
  • Strategic at responding to student barriers
  • Enthusiastic learner
  • Effectively differentiate to learners needs
  • Empathetic with purpose
  • Effective motivating classroom management
  • Competent with current computer software and word processing, SMART Board, video and photo editing, and website development in both the Macintosh and PC computer environments
Licenses & Certifications

State of Ohio: Intervention Specialist, Mild to Moderate (4 yr resident) 6/2021

State of Ohio: Licensed Social Worker (LSW) 11/2020

State of Ohio: Student Pupil Service License (5 year) 6/2021

Crisis Prevention Institute (CPI)

CertificationTrauma Informed Care (TLC) Childhood Trauma Practitioner (CTP)

Work History
Educational Sercices Of The Western Reserve Vocational Teacher/Job Training Coordinator | Concord Township, Ohio | January 2013 - Current
  • Provided social work services according to IEP
  • ETR assessment/Progress monitoring/RTI
  • Individual and group counseling using evidence based practices
  • Positive Behavioral Intervention Supports (PBIS) consultant to multiple school districts
  • Created strategies to meet the needs of social/emotionally challenged students
  • Educator of the evidenced-based "BOTVIN LifeSkills" program
  • Provided teacher, staff, and caregiver training in the areas of social/emotional learning
Cleveland Metropolitan School District School Social Worker | Cleveland, Ohio, United States | August 2008 - June 2011
  • Special education/ETR assessment and observation
  • District-wide Homicidal/Suicidal crisis responder
  • District behavioral/mental health expert
  • Provided group and individual counseling
  • Lead member of several Student Support Teams (SST)
  • Creating opportunity in addressing barriers for students with special needs
  • RTI process for special education
  • Parent education, liaison and advocacy
  • Developed and implemented a Gentlemen\'s club for at-risk students
Bellefaire JCB School Based Therapist | Cleveland, Ohio, United States | January 2005 - January 2008
  • Individual and family counseling usingCognitive (CBT) & Dialectical Behavior Therapies(DBT)
  • Provided comprehensive case management services
  • Planning social service programs offered in the school envionment
  • Culturally based practice
  • Conducted SWOT analysis for school climate and safety concerns
  • After-school and summer Partial Hospitalization (PH) therapist
Education
Seeking Masters of Education Intervention Specialist Mild-Moderate Notre Dame College South Euclid, Ohio
Master of Science in Social Administration (MSSA) School Social Work/Children & Family/Pupil Service Licensure Case Western Mandel School of Applied Social Sciences Cleveland, Ohio | 2005
Bachelor of Arts Social Work Cleveland State University Cleveland, Ohio | 2003
This resume is created in 7 minutes.
Summary
My intention in all areas of my work is to create meaningful experiences that will allow people to feel nourished and purposeful as workers and as human beings. This approach to living and working enables me to join with others in a journey towards reaching their full potential as individuals.
Skills

Empathy

  • vicariously experience another persons situation allows me to understand and help others solve their problems
Persuasion 
  • help clients change behaviour by asking pertinent questions and providing options 
  • the ability to influence, coax and invite others to take action

Critical thinking

  • make informed decisions to best serve the clients needs
  • search for answers with an open mind
  • use information to best serve the present situation

Problem solving

  • help clients work through challenges
  • deliver positive solutions in limited time frames
  • challenging clients with avenues that generate a "seed of belief" in themselves

Active Listener

  • ability to listen carefully and unconditionally
  • establish trust to open doors and discover valuable details about the individuals who seek help in understanding their unique circumstances
  • retain verbally conveyed information
Professional Experience
Insight Solutions (NZ) LImited Waikato Director 07/2015 to Current Independent Social Work Service Provider for ACC
Tokoroa Council of Social Services Tokoroa, Waikato Social Worker in Schools 12/2001 to 12/2015 Provided professional support to children and families within the educational sector
Certifications
Registered Social Worker
Annual Practicing Certificate
Diploma Child Protection Studies
Professional Supervision for NGO Providers
National Diploma Social Work
Certificate in Community and Social Work
 
Professional Affiliations​
Aotearoa New Zealand Association of Social Workers (ANZASW)
 
 
 
 
​
Referees

1: Michael Holloway    C: 027  E:  

    Position: Manager Male Support Services    

2: Malcolm Skinner    C: 027    E:
    Position: Counsellor
3: Jane Gilmore    C: 062    E:
    Position: ISSC Client

 
NB: Referees 1 & 2 are professional bodies who I have and am providing Social Work services for. The latter referee, is a client with whom i have worked with through her road to recovery

 

This resume is created in 7 minutes.
Objective

To acquire a position in the substance abuse field whereby my knowledge, education, experience and established leadership skills will be challenged.

Education
High School Diploma State Of New Jersey
CADC Addiction Professionals Certification Board of New Jersey
Human And Social Services Essex County College
Experience
Rutgers University Addiction Neuroimaging Lab Newark, NJ Research Assistant 11/2016 to Current
  • Conduct interviews to determine eligibility of participants for research
  • Prepare and process documentation through Rutgers Institutional Review Board
  • Assist with imaging behavioral data collection and analysis
  • Prepare lectures and presentations
Integrity House Newark, NJ Counselor Intern 02/2018 to Current
  • Assess treatment needs using evidence-based, validated assessment tools
  • Provide substance use diagnosis using the DSM-5
  • Develop a written treatment plan that is client-centered and recovery oriented
  • Provide substance use counseling services
  • Provide active case management
  • Facilitate discharge planning for clients
  • Participate in weekly multidisciplinary treatment team meetings, clinical supervision, training and workshops
Integrity House Newark, NJ Facility Coordinator 08/2016 to 02/2018
  • Maintain a safe living environment for clients
  • Conduct regular head counts
  • Conduct security runs of the building and grounds
  • Maintain constant alertness of client activity
  • Adhere to a daily schedule
  • Document facility incidents
Saint Clare's Hospital Boonton, NJ Chemical Dependency Counselor 08/2007 to 08/2009
  • Assessment 
  • Treatment Planning 
  • Discharge Planning 
  • Addiction Education 
  • Individual Counseling 
  • Group Counseling 
  • Crisis Intervention
Summit Oaks Hospital Summit, NJ Social Worker Intern 08/2005 to 08/2007
  • Assessment  
  • Treatment Planning 
  • Discharge Planning  
  • Addiction Education 
  • Individual Counseling 
  • Group Counseling
  • Crisis Intervention
Dunkin Donuts West Long Branch, NJ Manager 02/2000 to 11/2016
  • Delegate Responsibilities
  • Oversee Work Performance
  • Budgeting Work Orders
  • Bakery
  • Sales
  • Stock

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