Social Worker resume examples

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Skillful Social Worker resume

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Katherine Parker

I have experience in the Social Work field. I have exceptional people skills and have worked with clients from diverse backgrounds.I am results driven. I have computer skills and case management skills. I desire a challenging role helping others to reach their goals.

  • Client-focused
  • Quick learner
  • Results-oriented
  • File/records maintenance
  • Microsoft Office
  • Computer proficient
  • Adapt to changes quickly
  • Follows policy well
  • Attention to detail
January 2019 to Current
Lenoir County Social Services Kinston, NC Income Maintenance Caseworker II
  • Interview clients applying for public assistance programs
  • Plan and organize caseloads to ensure timely eligibility determinations weekly
February 2007 to September 2017
Pitt County Social Services Greenville, NC Human Resources Coordinator III
  • Supervised the Subsidized Child Care Program
  • Communication with clients daily to answer case specific questions and address concerns
February 1993 to January 2007
Pitt County Social Services Greenville, NC Social Worker II
  • Acted as liaison between clients and community agencies to arrange for assistance in child care for clients
  • Interviewed clients individually and in family groups to determine what services would best address specific needs
October 1989 to January 1993
Pitt County Social Services Greenville , NC Income Maintenance Worker II
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
  • Determined eligibility for programs
Education and Training
Pitt Community College 1983-1986
Winterville, NC, United States
attended 1983-1986
East Carolina University
Greenville, NC, United States
Social Work, BSW 1989 Bachelor of Science

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Job-winning Social Worker resume

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Adriana Birdsong LCSW-S, CCM


Clinical Social Work | Clinical Supervision | Case Management

"Committed to helping individuals, groups, and families overcome  obstacles with the goal of holistically improving their emotional and physical well-being through support, collaboration, and evidence-based approaches."

Accomplished Licensed Clinical Social Worker, Board-Approved Clinical Social Work Supervisor, and Certified Case Manager bringing thirteen years of experience in outpatient, inpatient, integrated, community, state, non-profit, private, and managed care within behavioral health and medical settings. Competent in practice with various populations including children/adolescents, adults, and the geriatric community. Possessing in-depth knowledge of principles, methods, and procedures for assessment, diagnosis, treatment, and case management of individuals with acute, chronic, complex and/or co-morbid behavioral health and medical conditions. Successful integration and utilization of evidence-based practice including person-centered, cognitive-based, and other modalities, such as Motivational Interviewing and CBT. Qualified as a clinical social work supervisor and experienced in delivering clinical supervision to individuals and groups.  

  • Responsible self-starter who communicates well and is dedicated to improving the well-being of clients. Skilled at motivating, communicating and advocating for clients dealing with mental health and emotional disorders.
  • Mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting.Team-oriented with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies.
  • Demonstrated track record of successfully working with diverse client populations in one-on-one and group settings.
Education and Training
Master of Social Work 5/2004 University of Houston, Houston, Texas Concentration in Behavioral Health
Bachelor of Social Work 5/2003 University of Texas, El Paso, Texas Cum Laude
Licensure, Certifications, and Languages
  • Licensed Clinical Social Worker (LCSW) Licensure in the State of Texas (#40199) - Active and Unrestricted  
  • Board Approved Clinical Social Work Supervisor in the State of Texas-Active and Unrestricted
  • Certified Case Manager (CCM) Certification #4212219-Active  
  • NACI Background Screening Clearance-Active  
  • National Provider Identification (NPI) #1679865299
  • Bilingual; fluently speaking, reading, and writing in English and Spanish
Core Competencies-

Case Management, Discharge Planning, Transitional Care, Care Planning, Consultation, HEDIS Measures, Interdisciplinary Care Approach, Integrated Care, Collaboration, Critical Thinking and Problem Solving Approach, Individual and Group Psychotherapy, Evidence-Based Practice, Person-Centered Theoretical Foundation, Motivational Interviewing, Cognitive-Behavioral Therapy, Mindfulness, Psychoeducation, Crisis Intervention, Treatment Planning, Biopsychosocial Assessments, Diagnostic Evaluations, Cognitive Status Assessments, Risk Assessment and Safety Planning, Adult & Geriatrics, Children & Adolescents, Severe and Persistent Mental Illness, Dual Diagnoses and Addictions, Developmental Conditions, Alzheimer's/Neurocognitive Conditions, Active Duty & Veteran Population, Domestic Violence, Sexual Assault, Trauma, Psychotropic Medications, Medication Reconciliation, Guardianship and Healthcare Directive Planning, Managed Care, End of Life Care, Clinical Supervision, Telebehavioral Health

Computer Technology

Microsoft Word, Excel, PowerPoint, Outlook, WebEx, Electronic Charting Systems & Navigation, Remote Work, Telehealth Platforms

Professional Experience
AbleTo Texas Therapist 11/2017 to Current
  • Conduct evidence-based therapy with clients who have a primary chronic medical condition and a secondary behavioral health condition through telehealth platform.
Board-Approved Clinical Social Work Supervisor in Texas 01/2014 to Current
  • Supervision of Licensed Master Social Workers (LMSWs) in pursuit of their clinical license from various clinical and integrated settings.
  • Conduct clinical supervision according to the State Board's code of ethics and the NASW's code of ethics.
  • Provide consultation, oversight, and guidance in the assessment, diagnosis, and clinical treatment of clients.
  • Problem-solving strategies, as well as the implementation of ethical and evidence-based approaches into practice.
  • Evaluate the supervisee's role and conceptual understanding of the treatment process and treatment planning.
  • Guide supervisee in the implementation and utilization of a theoretical base and social work principles to guide their clinical work with clients.
  • Case review of complex and high-risk cases and integration of risk assessment and safety planning measures.
  • Provide ongoing and final evaluations of the supervisee throughout the supervision period.
Health Net Federal Services El Paso, Texas MTF Case Management Liaison | Behavioral Health CM II 02/2018 to 04/2018
  • Behavioral Health Case Management and Care Advocacy with dependents (children and spouses) of Active Duty Service Members, as well as Retired Service Members from all military branches, who have behavioral health conditions and/or co-morbid medical conditions with complex care needs.
  • Assigned to William Beaumont Army Medical Center Regional Support Office and act as support to the MTF, Staff, and Beneficiaries assigned to the region.
United Healthcare Military & Veterans (Tricare West Region Contract) Behavioral Health Community Case Manager/Care Advocate-El Paso Market 12/2013 to 01/2018
  • Behavioral Health Case Management and Care Advocacy with dependents (children and spouses) of Active Duty Service Members, as well as Retired Service Members from all military branches, who have behavioral health conditions and/or co-morbid medical conditions with complex care needs.
  • Practice independently as the sole behavioral health case manager assigned to the Fort Bliss region and launched the program in the El Paso Market.
  • Mentor and train other case managers in various scopes that include working with the military population, the military health care system, Tricare System, and company-related responsibilities, such as documentation, protocols, and other internal work processes.
  • Provide services in a community setting and maintain a remote home office. Travel across the designated radius and conduct home visits as part of the service delivery process.
  • Establish and maintain collaborative relationships with Primary Care Clinics at William Beaumont Army Medical Center (MTF) and Fort Bliss. Interdisciplinary approach to the coordination of care.
  • Conduct Biopsychosocial Assessments and develop Plans of Care that identify care needs, short-term and long-term health goals, and outline necessary interventions.
  • Identify and help resolve psychosocial and systemic barriers to accomplishing this program goal. 
  • Maintain knowledge of behavioral health providers, resources, and services that are available in the community and at the MTF and provide referral information as needed.
  • Care Advocacy and education regarding TRICARE behavioral health benefits and facilitate the navigation of the available benefit coverage. Guidance in navigating the behavioral health system available in the community and Military Treatment Facility (MTF).
  • Provide psychoeducation regarding various behavioral health conditions, such as diagnoses, psychotropic medications, medication adherence, coping skills, specialty providers, etc.
  • Evaluate and address delays in care. Partner with Utilization Management Team to facilitate discharge planning at various levels of care.
  • Assess and interpret beneficiary needs, gaps, and requirements related to his/her disease condition. Address HEDIS measures for the overall healthcare of the client.
  • Consulting and collaborating with Medical Surgical Case Management colleagues, Medical Directors, and other Specialists within an integrated, multidisciplinary team approach.
Bienvivir All-Inclusive Senior Health El Paso, Texas PRN Social Worker 04/2011 to 10/2013
  • Please see the job description listed below under the same organization.
Deer Oaks Mental Health Associates El Paso Market Licensed Clinical Social Worker/Staff Clinician 10/2011 to 09/2012
  • Psychotherapy with geriatric patients within a skilled care and nursing home setting, including Retired Service Members and Combat Veterans of all the military branches who have extensive medical conditions and various behavioral health diagnoses, such as Major Depression, Schizophrenia, Bipolar Disorder, Adjustment Disorders, and Post Traumatic Stress Disorder.
  • Conduct diagnostic evaluations and develop individualized patient treatment plans.
  • Provide psychotherapy approaches derived from evidence-based practice, including but not limited to client-centered, behavioral, cognitive-based short-term therapies.
  • Document clinical progress notes according to Medicaid, Medicare, and private insurance guidelines.
  • Consult and collaborate with nursing home staff, as well as family members, regarding patient concerns, progress, and interventions.
  • Provide psychoeducation and supportive therapeutic services to patient's family members.
Bienvivir All-Inclusive Senior Health El Paso, Texas Social Worker 04/2008 to 04/2010
  • Provides social work services to a population of adult and geriatric clients with complex and co-morbid medical and behavioral health conditions in an outpatient primary care clinic and managed care setting.
  • Patients receiving social work services are part of a program of all inclusive care under the Centers for Medicaid & Medicare (CMS) and have a high prevalence of neurocognitive disorders, as well as diminished levels of physical and mental status functioning.
  • Conducts initial Biopsychosocial assessments within a person-in-environment setting and formulates corresponding treatment plans using a collaborative, solution-focused approach with the client, family, and the interdisciplinary team..
  • Integrates the client's culture, diversity, and level of disability into the treatment plan and identifies medical, behavioral health, and other social needs that impact the client and their families.
  • Formulates psychosocial-driven goals and therapeutic interventions that help guide work with clients.
  • Conducts cognitive status assessments, using the MMSE as a screening tool, to evaluate for cognitive changes and impairment. Assesses for other conditions, such as depression, anxiety, and other behavioral health diagnoses identified in the DSM.
  • Screens for substance and addictive disorders, including prescription drug abuse.
  • Conducts risk assessment and safety planning. Implements short-term and long-term clinical and therapeutic interventions.
  • Collaborates with other behavioral health professionals and facilities in the community to stabilize clients experiencing high acuity with the goal to continue the therapeutic work with the client in the community setting.
  • Keeps the interdisciplinary team abreast of client's psychosocial stressors that impact their overall medical and behavioral health and are barriers to their care.
  • Use of assessment skills to identify current medical and behavioral health needs. Use of  clinical judgment to prepare for future needs, with the objective of improving a client's long-term quality of life.
  • Stays abreast of any acute changes in client's physical or mental well-being and conducts hospital visits to provide support to the client and their families during crisis. Conducts crisis intervention with clients who undergo unexpected and drastic changes in their overall health.
  • Engages the client in transitional care planning to ensure that the appropriate information, education, and support are received during a transition of care.
  • Uses client-centered theories, techniques, and skills to build rapport with clients and their families and engage them in therapeutic work through means of telephone contacts, home visits, and family sessions.
  • Derives from and integrates into practice various theoretical frameworks, evidence-based treatment, and integrated approaches to guide work with clients and their families, such as a lifespan perspective, stages of psychosocial development, cognitive behavioral, family systems, and stages of change, etc.
  • Develops a network with various contracted facilities and other community agencies to help meet client needs at different levels of care.
  • Conducts therapeutic and grief-centered work with clients and their families who are part of the Comfort Care (End of Life) Program. Implementation of the Kubler-Ross model into practice.
DaVita Loma Vista Dialysis El Paso, Texas Renal Social Worker 12/2007 to 04/2008
  • Outpatient clinic setting that provides hemodialysis to patients with end-stage renal failure. 
  • Social work with adult and geriatric patients who have end-stage renal disease and co-morbid medical and behavioral health conditions.
  • Conduct Biopsychosocial Assessments and collaborative work with an interdisciplinary team.
  • Refer and link patients to community agencies and community resources to help meet complex psychosocial needs.
  • Provide psychoeducation to patients and family members regarding kidney disease prior to their initiation of dialysis, as well as during the course of dialysis. Assist clients in implementing lifestyle changes to help manage their condition.
  • Provide psychosocial support to maximize patient's coping skills to manage their health stressors.
  • Provide supportive interventions to grieving patients who are experiencing a substantial loss and change to their health status.
  • Explore insurance coverage options that will maximize patient's level of coverage and assist with application processes as necessary.
  • Assess for co-morbid behavioral health conditions that can exacerbate the patient's medical status and provide supportive counseling in order to help strengthen coping skills.
University Medical Center El Paso, Texas Trauma Social Worker 07/2006 to 12/2007
  • Social work with pediatric, adolescent, adult, and geriatric populations who have been hospitalized after sustaining a significant physical trauma, including but not limited to vehicle accidents, work-related accidents, falls, gunshot wounds, suicide attempts, etc.
  • Level I  Trauma Teaching Hospital that consists of a fast paced working environment with many challenges that require critical thinking,  creativity, and the ability to work with teams in order to develop interventions and options that address patient's complex service needs and have limited finances and/or lack of insurance coverage. 
  • Conduct Biopsychosocial Assessments and Family Sessions to facilitate overall discharge planning.
  • Provide psychoeducation regarding the discharge process and coordinate after care with the patient and family.
  • Coordination of lower levels of care required and placement to Long-Term Acute Care (LTAC), Inpatient Rehabilitation, and SNF/Nursing Facilities.
  • Assist patients and their families in preparation for difficult home discharges, due to severe physical trauma sustained, but lack of insurance or financial resources.
  • Interdisciplinary approach and collaborative work with Interdisciplinary Team comprised of Doctors, Physical Therapists, Nurses, to provide comprehensive patient care and service delivery.
  • Provide Crisis Intervention and Supportive Counseling to address immediate patient's crisis and behavioral health challenges.
El Paso Psychiatric Center-Department of State Health Services El Paso, Texas Clinical Social Worker/Therapist 08/2004 to 07/2006
  • State psychiatric and teaching hospital setting that provides inpatient treatment for childen/adolescents, adults, and geriatric population with behavioral health conditions within acute and sub-acute units, including a forensic unit.
  • Provide individual, family, and group psychotherapy with adults.
  • Provide psychoeducation on behavioral health diagnoses, psychotropic medications, coping skills, and community resources to patients and their families.
  • Conduct Biopsychosocial Assessments and collaborate with the local Mental Health Authority, as well as Utilization Management/Review to coordinate continuity of care in a community setting.
  • Develop individualized treatment plans that identify patient challenges and address goals and interventions in order to improve overall health and well being.
  • Interdisciplinary team approach and collaboration with faculty psychiatrist, treatment team, and the Mental Health Authority of El Paso.
  • Clinical work with patients with Dual Diagnoses (Behavioral Health and Substance Abuse Diagnosis) and HIV Risk Reduction Counseling with patients who present with high at-risk behaviors.
  • Discharge planning and collaborative work with community agencies for overall patient continuity of care.
Houston Area Women's Center Houston, Texas Graduate Social Work Intern 08/2003 to 05/2004
  • Facilitated group counseling with child/adolescent witnesses of domestic violence and survivors of sexual abuse.
  • Individual counseling with child witnesses of domestic violence and teen survivors of sexual abuse.
  • 72-hour comprehensive training of sexual assault and domestic violence with adult, children, adolescent, disabled, GLBT populations including hotline work.

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Experienced Social Worker resume

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John Jay College of Criminal Justice New York, NY MBA: Inspection and Oversight
St. Joseph's College New York NEW YORK Bachelor of Arts: Criminal Justice

Coursework in Communications, Criminal Law and Public Administration Coursework in Juvenile Justice and Deviance in Society

Work Experience
June 2018
La Perla New York, New York Ecommerce Fulfillment Associate
  • Organized merchandise for shipping/storing
  • Ensured shipping system file was uploaded daily for shipping delivery service
  • Verified that all items were matched to sales checks correctly items were packed and shipped at end of day
  • Coordinated day-to-day work activities to ensure operational objectives were met
  • Accepted, processed and filled orders in timely manner
  • Evaluated, reconfigured systems to support customer service
  • Resolved conflicts, in order to reach win-win solutions to disagreements and clarify misunderstandings
  • Processed, packed up to 80 orders a day
December 2017
May 2018
Montblanc Corporate Offices New York, New York Operations Assistant-Contract
  • Oversaw expense report while also supporting documentation filing systems
  • Assisted with employee engagement to insure incentives were distributed accurately
  • Assisted management in making key decisions by collecting, organizing data
  • Collaborated with Regional Managers to create project scopes
  • Implemented roadmaps
  • Organized yearly even with 100,000 budget. Which generated 8 million in sales
June 2017
January 2018
Montblanc New York, New York Retail Operations Manager - Contract
  • Identified inefficiencies while making recommendations for process improvements
  • Assisted customers with product selection
  • Replenished sales floor to guarantee size availability
  • Received and processed cash and credit payments for back of house
July 2015
January 2017
La Perla New York, New York Operations Associate

  • Successfully conducted a Consolidation without a store manager presently hired.
  • In charge Administrative needs for the company such as monthly orders for housekeeping, beverages and store supplies. 
  • Provide on the job training to new hires when assigned.
  • Display exceptional customer services at all times.
  • Comply with LPNA polices and store standards.
  • Assist management team with receiving & checking in new merchandise, processing all merchandise request & store transfers within 24 hours.
November 2014
July 2015
Vince New York, New York Sales/Stock Associate
  • Ordered, received, stored inventory. Consistently merchandised stock room for more efficient and effective inventory system.
  • Responsible for yearly inventory count back of house/weekly inventory of items over 1000.00.
  • Conducted  monthly on product Knowledge meetings which drove sales .
  • Successfully led key projects which resulted in consolidation of inventory in advance of due date.
September 2014
March 2015
Brooklyn Hospital Brooklyn, New York In house Social Worker Intern
  • Created, organized and maintained files, daily case notes and electronic databases.
  • Maintained relationships with employment and community contacts.
  • Organized office schedules and maintained relationships with necessary agency contacts and responded to requests for information.
  • Daily interviews with patients which included teen mothers, the homeless, and the elderly.
  • STD Counseling with pediatric patients.
January 2011
November 2014
Sandro New York, New York Stock Associate
  • Ordered, received, stored, and conducted inventor, issuing and shipping merchandise.
  • Reorganized merchandise stock room for more efficient and effective inventor system.
  • Assist store management in merchandise audits.
  • Utilized locations POS and operations systems to assist sales team in tracking merchandise.
  • Monitored multiple databases to keep track of all company inventory.
  • Provided onsite training.
  • Designed displays to make the store experience interactive and engaging.
November 2007
March 2008
Project Reade Brooklyn, New York Tutor
  •  Developed individual lesson plans for up to 6 students needing additional assistance.
  • Monitored tutee development and conducted reports highlighting improvements.
  • Observed and assessed student performance and kept thorough records of progress.
June 2007
September 2007
The Jewish Community Council of Greater Coney Island Brooklyn, NY Executive Administrative Assistant
  • Greeted guests in person and over the telephone while directing their questions/inquires Prepared documents and reports in various formats while analyzing information Scheduled and/or attended meetings on behalf of executives Received, managed and secured packages Maintained office supplies inventory and restocked necessary supplies.
Core Qualifications
  • Microsoft Office Suite, XP/2007
  • Operating System Word, Excel, Power Point
  • Accurate order fulfillment
  • Warehouse and fulfillment