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Professional Summary
Versatile software developer with four years of big data development experience, and expertise in object-oriented programming, scripting languages, computer networking, data analytics, software engineering, and machine learning.
Skills
  • Specialize in Artificial Intelligence (ANN, RNN, CNN, SOM) using Tensorflow, PyTorch, and Keras
  • Big Data development experience using Hive, Pig, Spark, Spark 2.0, MapReduce, HDFS, Zookeeper, Sqoop, Tez, HBase, Kafka, and others
  • Java 8 and C specialist
  • ELK stack
  • Web dev experience in HTML, CSS, Java Script, JQuery, Bootstrap
  • Database knowledge (RDBMS and NoSQL) in MySQL, SQL plus, Oracle, PostgreSQL,  MSSQL, Cloudant and MongoDB
  • Building deep learning models using Tensorflow, Keras, and PyTorch
  • Supervised and unsupervised machine learning
  • Working knowledge of C++ and C#
  • Experience with IDEs like IntelliJ, Visual Studio, Eclipse, XCode, and Xamarin
  • Network analyst and experienced in network security (Wireshark expert)
  • Familiar with Business analytics tools (Tableau)
  • Cloud computing skills in AWS, GCP, Azure
  • Adobe Experience Manager (AEM)
Work History
Software Developer Critical Mass, Inc - Calgary, AB 09/2017 - Current
  • Performing Big Data Analytics using Hadoop Ecosystem (Hortonworks, MapReduce, HDFS, Impala, HIVE, PIG, SPARK1, SPARK2.0, FLUME, SQOOP, ZOOKEEPER, NIFI, SOLR, MySQL, HBase, MongoDB, Cassandra)
  • Used Apache Beam for building ETL pipelines for both batch and stream processing
  • Gained hands on experience in HortonWorks and Cloudera
  • Setting up required technologies, building and successfully managing a Big Data team at my present organization
  • Working closely with our data science team to process big data in real time and creating data pipelines using technologies like Apache STORM, FLUME, Splunk
  • ETL processing from the Enterprise Data Warehouses (EDW) to managed services like AWS and GCP thus reducing overall EDW licensing costs
  • Using Spark Streaming technologies like MLLIB to perform machine learning and creating recommendation systems
  • Built AI chatbots using DNLP algorithms and Neural Networks. Gained proficiency in Python libraries like PyTorch, Keras, and Tensorflow
  • Implemented supervised and unsupervised machine learning algorithms to real world scenarios
  • Working hands-on with Java, Python, and Scala
  • JIRA, BitBucket, Source Tree (Git and Mercurial SVN
  • Continuous Integration using TeamCity, Jenkins, Bamboo 
  • Adobe Experience Manager (AEM 6.3) dev
  • JSP (Java Server Pages) and HTL (HTML Template Language)
  • Configuring CDNs like Akamai and local cache servers
  • Apache Maven to automate software builds
  • Using technologies like Docker, Vagrant, Chef, VMBox, TestRails, SonarQube
  • AWS Services like IAM, Ec2, VPC, EMR, Kinesis, Glue, RDS, DynamoDB, Neptune, Athena, and more
  • Tremendous focus on improving client user experience
Research Scholar in Computer Science University of Calgary - Calgary, AB 09/2015 - 08/2017
  • Experienced in working with and parsing petabytes of Web server logs
  • Used Big Data technologies to analyze tera bytes of network logs in real time using STORM and FLUME
  • Performed SQL-like queries using PIG and HIVE on the streamed data
  • Used Machine Learning (ML) on structured and unstructured data using techniques like clustering, topic modelling, classification and prediction
  • Automated prediction of software development lifecycle (SDLC) models using ML techniques like LDA and K-Means clustering
  • Research assistant (RA) in Big Data Analytics, Machine Learning, Python programming, data analytics and data visualization techniques
  • Teaching assistant (TA) in advanced Java programming, and OOP concepts
  • Defended a thesis on Big Data, data science, and Computer Network traffic Measurement with minimal supervision
Coop/Intern Student TELUS, University of Toronto (U of T) - Toronto, ON 08/2015 - 11/2015
  • Lead and collaborated with a group of 3 graduate students from the University of Waterloo, U of T, and the University of Calgary.
  • Gained experience with Hadoop and the Big Data ecosystem.
  • Extracted meaningful insights from massive data sets using Hadoop HDFS, MapReduce, Spark Streaming, Pig, Hive, MySQL, YARN, and other relevant technologies.
  • Accessed large datasets of the city of Toronto and investigated ways to improve the city infrastructure by building software to contribute towards a Smart City.Experimented on the SAVI testbed, and monitored road traffic to warn users of possible traffic congestions or accident prone zones using various machine learning techniques.
Data Analyst Cognizant Technology Solutions India Private limited - Kolkata, West Bengal 08/2014 - 08/2015
  • Performed MapReduce jobs using Java and Python
  • Analyzed data using HiveQL and PigLatin scripts extensively
  • Increased speed of execution of Pig scripts using Tez
  • Transferred bulk data from MySQL to HIVE
  • Worked remote with a group of 5 people
Systems Engineer Trainee Infosys - Kolkata, West Bengal 08/2014 - 08/2015
  • Worked remotely as a systems engineer using Java and C
  • Used data warehousing technologies like Informatica
  • Ran MySQL queries to perform client specific analysis
  • Received training as a junior DBA
Network Workshop Intern Airtel - Kolkata, India 08/2014 - 09/2014
  • A project on SDN, SDH and MPLS VPN network.
  • Analyzed and designed relational databases using MySQL and phpMyAdmin.
  • Collaborated with developers and performance engineers to enhance supportability and identify network performance bottlenecks.
  • Active and passive network measurement using tools like Wireshark.
  • Jr. Network Engineer Intern Cisco - Kolkata, WB 08/2013 - 12/2013
    Connected multiple offices using MPLS (Multi-Protocol Label Switching) VPN network across India.
  • Collaborated with technology leads to learn, build and test existing systems.
  • Led a group of 3 engineers in the design, and development of Java and C-based software solutions.
  • Assessed costs and risks associated with developing new features and products.
  • Extensively used load balancers to measure heartbeat traffic.
  • Education
    Master of Science: Computer Science University of Calgary - Calgary 2017
  • Recipient of Computer Science Visa Differential Scholarship
  • Completed several machine learning, big data, network security, and software engineering courses
  • Awarded a funding of 50,000$ for a period of 2 years as a graduate research and teaching assistant
  • GPA: 3.7
  • B.Tech: Computer Science & Engineering St. Thomas' College of Engineering and Technology - Kolkata, WB, India 2015
    • Completed more than 30 relevant Computer Science Courses along with one final year project and one technical project under Infosys over a period of 4 years.
    • Certificate in Computer Applications Programming
    • GPA: 3.6
    Accomplishments
  • Built a chatbot using Seq2Seq model which is open source on Github.
  • Built a Kibana dashboard (Banana) for my workplace to gather tweets relevant to our clients in real time using the Hortonworks framework, twitter API, Apache Solr, Apache Nifi, HiveQL and visualized the results in Zeppelin in real time.
  • Microsoft certified C# developer.
  • Certified in Big Data, YARN, MapReduce, Pig, and Hive from IBM's Big Data University.
  • ElasticSearch certified.
  • Cisco certified intern.
  • Airtel certified intern.
  • Participated in Canada's national NSERC funded research projects.
  • Previously recruited by two major MNCs, Cognizant and Infosys.
  • Several college certifications in Web development and winner of several coding competitions at the undergraduate level.
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    Professional Summary

    Mechanical Engineer Specialized in NetSuite ERP Implementation and Administration across Engineering and Manufacturing Companies. Exceptional leader talented at Engineering, NetSuite and Project Management. Technically-savvy with outstanding relationship building, training and presentation skills.
    Skills

    Enginerring and Analysis.
    NetSuite ERP & System Administration

    NetSuite Integrations 

    Excellent technical knowledge.

    Excellent communication and presentation skills.

    Project Management

    Microsoft Office Tools.

    Full Cycle Implementation Expertise.

    Work History
    System Analyst 04/2017 to Current
    Synagro Technologies Inc Middle River, MD


    • Study and understand the mechanical and manufacturing processes at Synagro and act as liaison between the Synagro team and NetSuite ERP Implementation team.
    • Study and prepare the Functional requirement documents for the ERP Team.
    • Play an important role in implementing NetSuite ERP Across all our manufacturing facilities in the United States.
    • Possess high level of Technical Skills as a mechanical engineer and Analytical Skills as a NetSuite Specialist.
    • Expert in problem solving,time management abilities,root cause analysis, new content development, simulation and validation.
    • Perform full NetSuite implementations, interacting directly with senior-level personnel; provide training as needed.
    • Manage various engagements concurrently with aggressive timelines; outline implementation objectives, issues, findings and recommendations in a variety of situations.
    • Work as a team with the Project Management team to assess implementation needs, craft innovative solutions and implement these plans to a level which exceed client expectations.
    • Develop and communicate  requirements with the technical developers on potential customizations to the product.
    • Train associates on various aspects of an implementation and delegate work based on availability and experience.
    • Act as lead and subject matter expert for a specific area of NetSuite, either through vertical expertise or deep product knowledge on specific functionality.


    System Analyst 07/2016 to 04/2017
    Briggs Healthcare - MSQue Technologies,Inc Gurnee, Illinois
    • Mechanical Engineer who acts as a Primary point of contact/liaison between the Engineering team and the ERP Implementation Team.
    • Experienced in NetSuite functionality for business processes like Manufacturing and Engineering, Procure to Pay,Order to Cash, Record to Report with the ability to help customers determine their requirements and configuring NetSuite to meet their demands.
    • Experience in Test Issue Management ,Gap Analysis & configuring subsidiaries in NetSuite.
    • Excellent client-interfacing skills and understanding about how requirements are gathered, application level fitment on Engineering &  NetSuite and creation of a workable prototype on NetSuite.
    • Support day-to-day administration and operation of the NetSuite platform,processes, roles/permissions/access, and workflows by interacting with Business and IT experts.
    • NetSuite Manufacturing module set up both Experlogix and IQity Manufacturing Module.
    • NetSuite Shipping Integration both Internal Integration(for UPS,FedEx,USPS etc) and Pacejet Intergation.
    • Develop, test and deploy NetSuite customization's and new functionality based on changing business needs.
    • In Depth knowledge in mapping existing processes and creating new/revised processes User Training (Process/Systems),Documenting and implementing changes. 
    • Supported end user requests for new saved searches, reports, Key Performance Indicators and dashboards.
    • Monitored end-user usage of systems and track performance.
    • Established compatibility with third party software products by developing program for modification and integration.
    • Experienced in Data Migration using CSV Imports/ Celigo and Support with Issue Analysis and other Cut-over Activities.
    • Coordinated with system partners to finalize designs and confirm requirements.
    • Experienced in Suitescript and SuiteFlows.
    • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
    • Experienced in cut-over planning and activities.
    Data Analyst Intern 03/2016 to 08/2016
    NJ Transit & Rutgers Voorhees Transportation Center New Brunswick, New Jersey
    • System study & Data Analysis using IBM SPSS & Qualtrics to estimate VMT reduction and study the air quality impact for NJDOT.
    • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.Implemented company policies, technical procedures and standards for preserving the integrity and security of data, reports and access.
    • Built application platform foundation to support migration from client-server product lines to enterprise architectures and services.
    • Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
    Mechanical Project Engineer 06/2013 to 07/2015
    Nalanda Industries Kerala, India
    • Experience in Coordinating and leading capital equipment installations with outside resources including scope and CAD layout providing production input from inception to completion and focusing on safety to improve our operation.
    • Assisting Plant Engineers with maintenance systems to reduce equipment downtime including providing analytics, structure and logic to troubleshoot and identify root cause.
    • Developing and implementing best practices, process controls and integrating these across divisions including tracking and reducing operational costs.
    • Serve as an operational resource by providing technical expertise in the manufacturing of corrugated packaging products.
    • Developing, implementing and facilitating operational training programs.
    • Experience in Conducting data analysis and present to management for strategic business decisions.
    • Warehouse Management using home grown enterprise resource planning software and maintaining smooth shipping of products from warehouse to Client Locations.
    • Enterprise solution system administrator with in-depth knowledge in business workflows and other requirements.
    Project Engineer 08/2014 to 12/2014
    Delhi Metro Rail Corporation Kochi, India
    • Part of the Research team for the study on tapping Solar energy for the Kochi Metro rail project.
    • Successfully completed training with Renewable Energy Society of India and Solarstromanlagen,Germany.
    • Supervised over the installation of solar panels across metro stations and made sure the cables technique used were as per industry standards.
    Education
    Master of Enginerring: Mechanical Engineering 2016 Rutgers University - New Brunswick
    Bachelor of Science: Mechanical Engineering 2013 University of Calicut - Government Engineering College, Thrissur
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    Professional Summary
    Currently I am a Teacher\'s Aide for Moderate to Severe Handicapped experience. Childcare-oriented Owner / Instructor with 10 years director-level experience in a daycare facility serving 8-11 children and their families. I was an approachable Daycare Provider successful at making children and parents feel at ease. Strengths include conflict resolution and working with children and adults. Highly organized and detail-oriented various taskswith more than 15 years experience supplying thorough, organized administrative support to managers, CA State representatives, and most recently teachers with my data collection, reports and graphs.
    Skills
  • Experience with special-needs students
  • Works well under pressure
  • MS Office proficient
  • Professional phone etiquette
  • Filing and data archiving
  • Quick learner
  • Articulate and well-spoken​
  • Multi-line phone proficiency
  • 60 WPM typing speed
  • Interpersonal skills
  • Diverse classroom settings
  • Time management
  • Work History
    Teacher\'s Aide (Moderate to Severe Handicapped), 11/2016 to Current
    Fontana Unified School District Fontana
    • Coordinated special education students and teacher assistant schedules with the master schedule.
    • Promoted good behavior by using the positive reinforcement method.
    • Taught basic education principles while complying with IEP and BIP goals.
    • Maintained daily records of children\'s individual activities, behaviors, meals and naps.
    Owner / Administrator, 05/2006 to 08/2016
    Keesler Family Daycare Alta Loma, CA
  • Redirected students using Positive Behavior Support (PBS).
  • Led activities that developed students\' physical, emotional and social growth.
  • Physically and verbally interacted with students throughout the day.
  • Gave one-on-one attention to students, while maintaining overall focus on the entire group.
  • Communicated nonverbally with children to provide them with comfort, encouragement and positive reinforcement.
    Supervisor, Data Analyst, 09/1992 to 01/2008
    American Medical Response Torrance
    Various positions - Supervisor, System analyst, data analyst, call taker, general clerical duties (including accounts receivable, IT, operations).
    Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Maintained friendly and professional customer interactions.
  • Entered numerical data into databases in a timely and accurate manner.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
  • Opened and properly distributed incoming mail.
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    Professional Summary
    Team Lead and Salesforce Certified senior Business Analyst with over 7 years of experience managing complex development and infrastructure projects with experience in Salesforce CRM consulting and client relationship management. Served as a liaison between clients, technical teams and stakeholders in order to successfully execute projects and its intended goals. Demonstrated strength initiating, planning, executing and controlling projects on time with available resources. Lead a team to manage and implement service and sales cloud platform for financial industry. I have extensive experience in design and implementation of Salesforce.com solutions, having played a key role in over 7 complex Salesforce implementations. I am fanatical about understanding our technology marketplace, and explore new opportunities to improve existing process and add value to existing systems.
    Core Qualification
    • Salesforce.com design and development
    • Marketing Cloud implementation
    • Team Management
    • Project Management
    • Client Relationship Management
    • Resource Management
    • Business Analysis and Requirement Documentation
    • Gap Analysis
    • Strategic Planning
    • Change Enablement & User Adoption
    • Agile Methodology
    • Executive Presentation
    • Exchange Administration
    • Application and Process Integration
    Technical Skills
    • 6 years of Salesforce (Sales Cloud & Service Cloud)
    • 5 years on Agile Methodology
    • 2 years on Marketing Cloud design/implementation
    • 2 years as Team Manager
    • 3 years on SQL Server
    • 3 years Windows Server
    • VMWare
    Work History
    10/2013 to Current
    Salesforce Senior Consultant Appirio Indianapolis
    • Served as Salesforce.com Business Analyst and Configuration Consultant for deployment of Sales Cloud and Service Cloud at various enterprise level clients.
    • Facilitate requirement-gathering sessions and draft development users stories based on the requirement.
    • Worked with business SME and technical lead to design solutions based on the stories and presented the solution to SME for acceptance.
    • Contributed to sales team on defining requirement, creating solution and provide estimate for level of efforts to initiate change order in two major projects. 
    • Draft technical task on stories and lead the development team to build application based on the development requirement.
    • Owned and Lead the design and development of custom visual force pages and dashboard components.
    • Developed and presented standard SFDC reports and Dashboards based on stories.
    • Lead Business Analysis track for design and development of Heroku based custom intranet solution for over 50,000 users. 
    • Contributed in design and development of a dynamic Pipeline application allowing users to dynamically view their opportunity records and take actions from the pipeline view to advance the sales process.
    • Lead and completed all the configuration tasks associated with the stories based on the requirement.
    • Managed SDLC using Agile methodology in well planned sprints
    • Performed training for internal Business Analysis team to on board remote BA practice adding value to BA team.
    01/2010 to 11/2013
    Team Manager/System Analyst SAC Capital - AGIO Stamford, CT
    • Successfully managed core business system analyst team as a team manager.
    • Worked closely with Investment and IT teams to identify and recommend opportunities for operational and system improvements to processes such as Counter party data configuration, Due Diligence, Automated Job management, Investment Execution and Performance and System Monitoring.
    • Helped design scope document and to coordinate with top management for the approval process.
    • Gathered requirements and prepared business requirement documents (BRD), System Requirement Specification (SRS) by interviewing Brokers, users and SME\'s.
    • Documented Requirements, Test Cases, System Architecture and Design Solutions within and \'Agile\' framework.
    • Hands on development of a series of World Valuation and Hedge Fund Performance Monitoring tools using Excel VBA and Microsoft BI Stack Technology.
    • Conducted GAP analysis, workflow analysis and design process diagram to understand the shortcomings of the existing system and evaluated the benefits of the new system.
    • Transformed requirements into high-level and low-level use case diagrams, activity diagrams / state chart diagrams using Ms Visio thus defining the data process models.
    • Used MS Project and Salesforce workflow management tool to manage all projects throughout its project life cycle.
    • Used SQL scripts to verify the integrity of the database and create various SSRS report for business users.
    • Implementation and migration of legacy CRM system to Salesforce Experience in Salesforce administration and design Extensive experience in change management and execution.
    • Created and maintained technical Knowledge Base by introducing a consistent documentation procedure and templates for it. The newly created documents have been a valuable reference material for new/existing engineers and staffs
    • Assisted in hiring and training of new analysts Established new communication methods throughout the team to ensure high transparency with the clients


    03/2009 to 12/2009
    Business Data Analyst Bogurdas Medical Systems Inc Oklahoma City
    • Worked with System Analysts, Application Analysts and Database administrators to ensure data efficiency and integrity.
    • Accountable for selecting the appropriate data modeling technique and to create the optimum logical & physical database design for small & complex application.
    • Generated DDL and partnered with the DBAs to create the physical database.
    • Built star schemas to support large reporting databases Participated in architectural review and change management boards and provided recommendations for new application evaluations and purchases.
    • Analyzing raw data, drawing conclusions & developing recommendations.
    • Writing SQL scripts to manipulate data for data loads and extracts.
    • Coordinated data migration activities with supervisor, team members and users.
    • Developing data analytical databases from complex financial source data.
    • Data entry, data auditing, creating data reports & monitoring all data for accuracy Designing, developing and implementing new functionality.
    • Documented and prepared project requirements
    • Updated documentation for database changes
    01/2007 to 03/2009
    Support System Analyst Sprint Corporation
    • Worked with project management and development team on implementation of multi-group reconciliation for quarterly support data.
    • Involved in development & documentation of Software Requirements Specification (SRS) and using Rational Rose.
    • Identified $8M in unpaid / unbilled customer charges.
    • Subsequently developed billing criteria to trigger alerts
    • Implemented a process to mitigate future delinquencies
    • Led efforts to improve data quality for knowledge management database.
    • Created account typing system, parent / child relationships, child records, and data modules.
    • Administered record merging / cleansing for reporting tools and dashboards.
    • Assisted with data conversion activities and all levels of testing (functional, system, regression, and integration)

    Education
    2007
    BBA: Information System Management
    University of Central Oklahoma - Edmond, OK
    Certifications
    • Salesforce ADM 201
    • Salesforce Service Cloud Consultant
    • Microsoft System Center Operations Manager
    • RSA Admin
    • McAfee Email & Web Security