Choose and edit as your own
Get inspired by the best resume examples picked for your profession and create your!
Add pre-written phrases
Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us
Save and Download your Resume
Save it in PDF format. Ready-to-sent to you employer!
Experienced bilingual Technical Support Analyst with over 4 years of experience in Information Technology Industry and over 2 years Salesforce CRM Administrator experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Salesforce Certified Administrator
Credential ID: 8
Received the Outstanding Student Award from Great Bay Community College for leading the International Club for 3 years. The club consisted of 20+ new and existing students from a range of countries. As president I arranged, hosted meetings and scheduled work for club members to raise club funds.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Logged, trafficked and updated projects in job management software.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Distributed an updated weekly report of project priorities to team members and management.
Rapidly developed and feature prototypes from conceptual demonstrations, by implementing POC like Public space monitoring, SmartPark and AgTech
Performed best practices in implementing AngularJS (1.x, 2.0,4.0) modules and creating free-standing, reusable, and testable components
Exclusively used Node.js for building fast and scalable network applications and Express.js as standard server framework for Node.js.
Adopted WebPack, npm, Gulp & Grunt as Task Managers and performed custom tasks for build process to handle an desired outcome.
Understanding the responsibilities of ThingSpace platform, database, API, caching layer, proxies, and other web services used in the process
Extensively used GitHub, Source Tree for all of the distributed version control and source code management (SCM).
Mapped user journey end-to-end from Sensor based SOAP-API to Mongo DB Covering all data phases using information architecture diagrams, user flows.
Worked Closely with Backend team, to ensure smooth deployments, by configuring different build, and test scripts for CI-CD process laid.
Exclusively implemented a NodeJS wrapper around the SCALA Microservices. Also exposed an Swagger-UI for showcase by stake-holders
Executed FireBase to handle incoming Dynamic Data from ThingSpace Gateway which is a part of Threeway-Data-Binding practice adhered.
Performed extensive unit tests using mocha and e2e test suites for all components, and running them with Protractor.
Used Google analytics to capture User metrics to improve Customer Experience with Digital Analytics.
Implemented Istanbul a popular Code Coverage tool to increase Code Coverage to make code more production efficient.
Create, maintain and optimize existing college portal
Collect feedback from design and technical staff on WebDevelopment needs, To maintain various department websites, making sure all relevant pages are updated