Experienced bilingual Technical Support Analyst with over 4 years of experience in Information Technology Industry and over 2 years Salesforce CRM Administrator experience. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
Salesforce Certified Administrator
Credential ID: 21318868
Received the Outstanding Student Award from Great Bay Community College for leading the International Club for 3 years. The club consisted of 20+ new and existing students from a range of countries. As president I arranged, hosted meetings and scheduled work for club members to raise club funds.
- Examined job orders to determine quantity, stock specifications, colors and special printing instructions.
- Logged, trafficked and updated projects in job management software.
- Multi-tasked to keep all assigned projects running effectively and efficiently.
- Distributed an updated weekly report of project priorities to team members and management.
Rose Dow - Project Manager at Speedpro Imaging
Phone: (978) 828-7030
Shari Piper - Customer Support Manager at Amadeus Hospitality
Phone: (603) 204-4080
Bill Pingree - Retired Portsmouth Orthodontist
Phone: (603) 370-1944
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Recent high school graduate looking for a part-time position in Web Development. Tech savvy with computer knowledge.
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Seeking for a Full Time Intermediate Software Engineer Position. Currently completing Computer Engineering Degree (Graduating in May 2020). Has proven background in Software Development with 2 years of Professional Software Development Experience (Full-Time) and 8 months(Internship) Experience, crafting Restful API in several server-side frameworks, database design and implementing high-performance Cloud and SaaS Architecture.
Built, tested, deployed and managed profoundly scalable and modular Software Services using Django DRF and implemented Micro Services using Flask for several Mobile Applications along with writing API Specifications. Evaluated potential software products based on new and existing system development and migration requirements. Designed database utilizing Django ORM and Flask-SQLAlchemy.
Software Development Skills:
Hardware, Operating System and Networking Skills:
Experience with Development tools and IDE:
Experience with Software Deployment and Cloud Tools:
The Complete Ethical Hacking Course: Beginner to Advanced!
Certification Date Feb 2016 – Present
Python Course - Learn Python Programming
Certification Date Jan 2016 – Present
More Certifications are available in my LinkedIn Profile
Developed Six Android Apps
Built my first iPhone App and successfully publishing it to Apple Store
Designed Block Breaker Game in Unity 3D
Performed a man-in-the-middle attack (MITMA) for educational purpose, Pen Testing