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Human Resources Generalist with a background in management, employee recruitment/retention, and organizational development. Focused on developing efficient processes using knowledge of HR policies and procedures. Strong leadership and organizational skills, ability to work independently. Successful coordinator and advisor.    
  • Employee relations
  • Organizational Development 
  • Recruitment and retention
  • Orinetation and development
  • Compensation/payroll
  • Exceptional interpersonal and communication skills
  • ADP and SOI proficient
  • Good knowledge of PeopleSoft
  • Microsoft Office proficient
  • Fluent in Russian
  • Good knowledge of German 
  • Increased sales by 22% in the course of 1 year by implementing a new incentive program
  • Lowered the turnover by 41% by designing a new recruitment and orientation method        
  • Resolved numerous employee relations issues to avoid litigation 
  • Advised managers during organizational changes 
  • Transferred payroll and other data from various HRIS/HRMS  
Various Companies Boston, MA HR Consultant 01/2016 to Current
  • Advising on Employment Law Compliance and HR policies 
  • Providing Organizational Development Analysis with Intervention Programs
  • Assisting with organizational changes planning for smooth processes 
  • Implementing new Systems
  • Assisting with Payroll 
  • Creating orientation methods for new hires 
  • Consulting on case investigation and litigation process 
Emmanuel College Boston, MA Master of Science in Human Resource Management 01/2016 to Current
  • Working towards obtaining Master of Science in HRM
  • Evening classes only – available to work full time
Levenger Boston, MA HR Generalist/ Manager 06/2013 to 01/2016

Total at this company 05/2007 - 01/2016

  • Created and audited job listings and position budgeting  
  • Selected and interviewed candidates for all available positions
  • Conducted new employee orientation to foster positive attitude toward organizational objectives
  • Directed personnel, training, and labor relations activities
  • Organized employee schedules
  • Directed team performance to maximize sales and profit
  • Offered payroll processing from start to finish with accurate record keeping of employee PTO and vacation accruals using ADP and SOI
  • Worked closely with other HR departments in the company to facilitate year-end talent reviews and articulate team strengths
  • Assessed employee performance issued promotions and disciplinary notices
  • Conducted exit interviews 
Levenger Boston, MA HR Specialist/Assistant Manager 09/2009 to 06/2013
  • Designed and implemented customer satisfaction metrics resulting in winning the "Best Customer Service" awards
  • Directed and supervised employees, determined promotions
  • Conducted interviews
  • Addressed and corrected sales staff communication issues in a tactful and effective manner
  • Completed weekly schedules according to payroll policies
  • Analyzed marketing information and translated it into strategic plans
  • Worked closely with the district manager to formulate and build the store brand
Levenger Boston, MA Merchandiser/Inventory Orginizer 05/2007 to 09/2009
  • Increased sales by 12% by designing the displays 
  • Communicated with vendors, organized and ordered inventory and updated store spreadsheets
  • Ran weekly and monthly strategy reports to analyze business trends and make recommendations
  • Successfully conducting presentations, events, business introductory resulting in building new and valuable connections
  • Conducted staff meetings with sales personnel to introduce new merchandise
Bachelor of Arts: Photography 2013 Massachusetts College of Art and Design, Boston, MA, USA Emphasis in History of Fine Arts and Photography 
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With a mix of hands-on lab technician experience and SAP HCM configuration skills I have a unique perspective on Human Capital Management & technology. I currently employ professional skills and experience in SAP Benefits, Time Management and Personnel Administration. I am a team player, problem solver and very hard working.

  • Benefit Management
  • Time Management
  • Payroll Administration
  • Personnel Management
  • Organizational Management
  • Employee Self Service & Manager Self Service
09/2013 - Current
SAP HR HCM Software Training from HR Pundits - Chicago, IL
02/2005 - 06/2006
Aerotek Scientific, Inc. - Burlington, NJ HR Consultant

Worked in CHCS Services, Inc. upgrade in the system. Project involves reviewing medical records of customer and updating records in various systems.

10/2004 - 02/2006
Kasco Inc. - Burlington, NJ Payroll Manager

Responsible for Timekeeping, Payroll, Tax Reporting and Benefits Management.

Generated productivity reports.

03/2003 - 06/2004
Geneva Pharmaceuticals, Inc. - Burlington, NJ Associate Chemist.

Responsible for Calibrations, Balance pH meter, Dissolutions

(Distek 2100A & Vankel 7000), Hardness Tester, UV Spectrophotometer and HPLC.

Managed 100% approval rate of new products resulting in new tenders for the company.

06/2001 - 09/2002
Burlington Coat Factory - Burlington, NJ Data Processor

Managed daily pricing and ticketing schedule for employees and company merchandise.

05/2001 - 09/2002
Nestle USA - Burlington, NJ Lab Technician

Responsibile for Testing final products (Tea &Coffee)

Coffee: Measuring Oxygen, Weight, Density, Moisture, and Caffeine. Oil test on coffee, Liquor test, and Comparison with standard data.

Testing Tea samples: pH, Color, Flavor, Premix, Sugar Test, NTU, TOC and checking texture and specks of the Tea Powder. Entering & storing test results in Access Database. Sieve analysis for carbon Calibration: pH meter; Spectrophotometer; ICP Turbidity; ICP Omnimark; GC Hewlett Packard.

Achived 100% pass rate and managed company database.

Rowan University - Glassboro, NJ, Glassboro Bachelor of Science: Biology
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Professional Summary
Dedicated, dependable and energetic Human Resources professional. Experience in coaching, consulting and the administration of various HR duties for small businesses. Facilitate the recruiting, interviewing and onboarding of new employees. Well-developed skills in prioritizing, organization, decision making, time management, goal setting, performance management, marketing and business planning. Possess excellent written and verbal communication and interpersonal skills, exceptional rapport with people due to a warm and welcoming presence that facilitates exemplary employee relations. 
Business and HR Consultant 01/2008 to Current ACCELERATED BUSINESS SERVICES Westwood, MA
  • Owner and manager of a small business coaching and HR consulting service.
  • Provide remote and on-site coaching for individuals and companies to improve employee work performance with goal setting, prioritization, time management, organization, communication, team and leadership skills.
  • Create job descriptions and job postings to attract a targeted talent pool.
  • Select and interview candidates for available positions.
  • Create social media initiatives for new employee search strategies.
  • Help managers to set work performance goals for themselves and supervisees.
  • Assist managers in assessing employee work performance and in managing performance improvement plans.
  • Assist corporate leaders with the creation of goals, mission, and vision.
  • Provide leadership training and coaching on communication strategies, time management, goal setting, work/life balance, stress management, motivating employees, and effective teamwork.  
  • Certified and experienced in using Myers-Briggs and Strong Interest Inventory.
  • Assisted with recruiting, interviewing, selecting, background and reference checks and onboarding of new hires.
  • Hire and supervise freelance staff, and manage a wide range of projects from inception to completion.
  • Assisted business owners to identifying growth targets, created strategic business and marketing plans.
  • Advised businesses on internet marketing strategy, social media, website development, search optimization.
  • Provide copywriting of agency promotional and branding materials, as well as blogs, articles, and newsletters.
Director 01/1998 to 01/2008 JEWISH FAMILY AND CHILDREN'S SERVICE Waltham, MA
  • Created Department to address the basic needs of individuals and families in crisis.
  • Managed program development growing division from 4 programs to 18.
  • Program administration, finance, grant writing, reporting and evaluation.
  • Created and standardized policies, forms and guidelines across all programs.
  • Wrote job descriptions, screened, interviewed, hired all staff. 
  • Trained, supervised, and mentored 12 paid staff and over 300 volunteer personnel.
  • Performed outreach in the community to expand the reach and efficacy of the programs.
  • Served as the agency representative in matters relating to poverty and programs for people in need and in crisis by participating in community meetings, conferences, workshops, and writing articles.
  • Wrote grants, participated in fundraising activities resulting in the expansion of the Center's programs. 


Some of the programs for low-income people in crisis included:

  • Community Health Access; links those without health insurance to available programs, volunteer physicians.
  • Family Table; volunteers in local houses of worship donate and bag food and deliver monthly groceries.
  • Financial Assistance; provides crisis case management, grants, loans, and camp scholarships.
  • Housing Services; provides housing search, case management, rent payments, to prevent homelessness.
  • Holiday Gift Drive; volunteers provide holiday gifts and gift cards.
  • Financial Literacy; volunteers assist people with financial education, money management.
  • Kol Isha; provides case management and support services for domestic violence survivors.
  • Bet Tzedek; provides volunteer legal services in civil cases
Director of Emergency Social Services 01/1989 to 01/1998 AMERICAN RED CROSS Boston, MA
  • Planned, developed and administered division that provides 24-hour emergency casework, financial assistance, and disaster mental health services.
  • Responsible for program development, staff hiring, onboarding, supervision, volunteer and intern recruitment and fiscal management for the following programs: 1) Disaster Relief, 2) Armed Forces Emergency Services, 3) International Tracing and Family Message, and 4) Legalization and Citizenship.
  • Key liaison with state agencies, federal agencies, and other community human service agencies and professional associations involved in disaster planning and response.
  • Successfully recruited, screened, and trained volunteers from each mental health professional association. Created the Greater Boston Mental Health Response Team, a group of over 200 multidisciplinary mental health professionals who respond to local and national disasters. 
  • Three programs which I helped to create received national awards for innovation, service delivery, and marketing excellence, becoming national models for other Chapters to emulate.
Education and Training
Dispute Resolution Certificate University of Massachusetts Boston, MA
MSW: Concentration in Community Organization, Management and Planning (COMP). Boston University School of Social Work Boston, MA
Bachelor of Arts degree: Psychology Gerontology Rhode Island College Providence, RI Psychology Gerontology
Marketing Certified Professional Hubspot Inbound Marketing University Cambridge, Online Program
  • Chairperson, Founder, MA Chapter, National Association of Social Workers, Disaster Response Committee, 2001-2009
  • Ancient Free & Accepted Masons-Master Mason 
  • Member – Society of Human Resources Management (SHRM)
Activities and Honors
  • Conducted outreach to each Massachusetts mental health professional organization, negotiated Red Cross Memorandum of Understanding. 
  • Created a state-wide, multi-disciplinary, disaster response team. 
  • Trained and deployed over 1000 volunteers, locally and nationally.
  • Recognized by MA. Dept. of Mental Health for team involvement in MA. state disaster relief operations
  • Awarded Beverly Ross Fliegel Award for Social Policy and Change by NASW, MA Chapter.
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Dependable Army Veteran and Human Resources Professional with extensive experience working for Fortune 500 and small manufacturing companies. Expertise in recruiting and retention with proven abilities in employee relation and training/development. Client-focused with strong relationship building and strategic planning skills.
  • Performance Management
  • Talent Acquisition
  • Coaching/counseling
  • Short and Long term disability
  • Worker's compensation
  • Staffing and recruiting professional
  • Employment law knowledge
  • Employee relations
  • Six Sigma Certified
02/2015 to 06/2015
Contract HR Consultant Winter Wyman Waltham, MA
  • Completed two month assignment at Vibram, USA.
  • Worked on specialized projects, such as; designing power point presentations for New Hire Orientation, Anti-Harassment and Safety training.
02/2002 to 04/2015
HR Business Partner/HR Specialist, AVP TD Bank Worcester, MA
  • Partnered with Retail Business Line and identified potential risks and mitigated legal exposure and expenses for non-compliance with federal/state legislation.
  • Selected to participate as integral partner of a nine member pilot program.
  • The success of this pilot was instrumental in spearheading HR Transformation for the entire footprint.
  • Collaborated with relevant stakeholders, to provide advice on complex employment situations, strategies and options to drive HR excellence.
  • Supported business line in strategizing a plan to set and communicate expectations on performance managing all 'at risk' employees.
  • Coached management on manager-employee conflict, terminations, workforce transitions, absenteeism, health and safety, guidance with complex accommodation and disability matters; investigations.
  • Planned and participated in strategic initiatives focusing on ensuring the business has the best candidates for positions, increasing leadership capabilities and positively impacting the employee's experience.
  • Developed and implemented training on Perfecting Email Etiquette.
  • Increased managers' ability to write professionally and that received positive outcomes.
  • Member of the Workplace Violence Committee, Employee Recognition Committee and Policies and Procedures Committee.
09/1999 to 01/2002
Human Resources Manager Injectronics, Inc Clinton, MA
  • Promoted from Human Resources Representative within 5 months).
  • Identified opportunities for continuous cost improvement; negotiated a 10% decrease in temporary agency fees.
  • Supervised the Payroll function and staff of three employees.
  • Negotiated with vendors, resolved escalated benefit claim issues, and communicated new program to employees.
  • Maintained external professional networking associations in order to gather information and to benchmark current "marketplace issues".
Human Resources Quality Productivity Solutions, Inc. Lean Six Sigma Green Belt,  Lean Expert, Documenting DIS ISO 9001-2015, Auditing to DIS ISO 9001-2015, SPHR/PHR in Human Resources.
Bachelor of Science: Business Management Worcester State College Worcester, MA Business Management
Military Experience
United States Army
17 years U.S. Army Reserves and 3 years U.S. Army
  • Held Top Secret Clearance.
Volunteer Activities
  • VA Homeless Shelter in Boston
  • Rebuilding Springfield (tornado recovery)
  • Participated in team building projects and planted crops to feed the food banks
  • Captain of two American Diabetes Walk
  • Participate in Junior Achievement
  • Captain of two Annual Team Scrabble Tournaments
  • Worcester Community Connections Coalition