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Summary

Detail oriented Sales professional bringing 2 years of related admin and sales experience with thorough knowledge of lead management.

Skills
  • Microsoft Word, Outlook, Excel
  • Google Docs, Sheets
  • Sales minded
  • Schedule and calendar management
  • Commission-based sales experience
  • Sales methods and techniques
Experience
Continental Realty Corporation Raleigh, NC Leasing Specialist 01/2019 to Current

Leasing Specialist for St. Mary's Square Apartments in downtown Raleigh location. Conducting tours and processing applicants following CRC's verification process and policies.

  • Contact and follow up with all incoming leads via email/phone/text, encouraging them to schedule an appointment to tour
  • Show prospects around property, highlighting features and redirecting concerns to capture interest
  • Encouraged prospective tenants to fill out applications after property tours
  • Raised community's pre-lease percentage from 89% to 100% in the first 90 days of employment
  • Consistently upheld company benchmarks throughout the year
MAA Raleigh, NC Temporary Leasing Consultant 09/2018 to 12/2018

Temporary Leasing Consultant for luxury apartment community Post Parkside at Wade consisting of 803 units featuring townhouses, garden style, and mid-rise style homes with gated access.

  • Utilized lead management system CRM to contact all incoming prospects
  • Provided tours of the community to prospective tenants and offered valuable information in regards to its major features
  • Encouraged prospective tenants to fill out an application once they toured the property
  • Conducted background checks on applicants
The Omni Grove Park Inn Asheville, NC Catering Sales Administrative Assistant 07/2017 to 08/2018

Building long-term relationships with potential and existing clients. Administrative Assistant in Sales/Servicing of Weddings & Conferences, while communicating client needs to hotel-wide departments for effective execution of special events.

  • Manage calendars for 3 Catering Managers; scheduling site visits, meetings, and handled leads via phone & email to promote revenue
  • Consistently meet daily and weekly hotel deadlines to include Banquet Event Orders, Diagrams, Group Resumes and publishing materials to appropriate departments
  • Assisted in the sales/servicing of over 100 weddings & conferences from 2017-2018
  • Draft Catering estimates for all Weddings & Meetings and collect payment
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Summary

Welcoming, bilingual Flight Attendant with exceptional hospitality skills.

An outgoing, charismatic, self motivated professional with a strong dedication to safety and customer service who is currently seeking a position as corporate flight attendant where there is ability to thrive and grow.

Highlights

• Good interpersonal and communications skills
• Excellent sales and networking skills
• Exceptionally organized and goal oriented
• Time Management and prioritization skills
• Ability to work to strict deadlines, multitask and handle changing priorities
• Ability to communicate effectively key problem areas and help derive solutions
• Ability to learn fast and adapt
• High level of loyalty to the employer
• A- "go getter" with a motivated, can-do attitude
• Friendly, helpful attitude and the ability to work with all kinds of personalities

Experience
SBE Entertainment Los Angeles, CA Senior VIP Host 02/2010 to Current

Taking care of the VIP clients from A to Z. Organizing their stay, where they eat, what they drive, where they go out etc. Up-sell if they have to be. Trained most of the people who start off on the same position. Appear in weekly meetings and do office work.

Guy Hepner Gallery Los Angeles, CA Art consultant 09/2012 to Current

Sell, buy and exchange art. Consult and knowledge clients about art pieces.

Tallinna Notar Tallinn, Estonia Practice student at Law Firm 11/2005 to 06/2006

Worked as a notary for real estate contracts. In sates it would equal as a lawyer for real estate contracts - buying-selling.

Solaariumi keskus Paike Tallinn, Estonia Manager and Senior Sales consultant 09/2004 to 01/2006

Our company owned this time 12 tanning salons, I was manager and senior consultant in one of them. As well I hired and trained rest of the sales people in my crew.

Education
High School Diploma: Business 2005 EBS Business school, Tallinn, Estonia

Privet business/highschool witch had coursework in International Business, Finance, Accounting and Sales.

Masters: Law 2007 Oigusinstituut, Tallinn, Estonia

The best law school in Estonia. Did my practice at law firm.

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This resume is created in 7 minutes.
Skills
  • 9 years consulting experience
  • Strong verbal and written communication skills and meticulous when documenting
  • Experienced working effectively and efficiently in a high paced, multi-tasking environment
  • Analytical problem solver with focus on a root cause analysis approach
  • Experienced mentoring and coaching
  • Able to work independently or in groups on multiple project
  • Experienced presenting and speaking truth to executives
  • Strong strategic thinking skills
  • High level of inter-cultural competence based on education and experience consulting with a wide range of individuals from diverse backgrounds
Education
Bachelor of Science: Human Resource Development, May 2016
University of Minnesota - Minneapolis, MN

GPA 3.8

Work History
Intern & Volunteer, 01/2016 to Current
FamilyWise Minneapolis, Minnesota
  • 2018 Volunteer of the Year
  • Collaborated with leadership to gather information on the goals and objectives of the organization related to staff communication, staff feedback, and staff engagement.
  • Gathered information on the effectiveness of agency methods of communicating information to staff, including the staff newsletter and various agency meetings by creating surveys.
  • Collected information on agency methods for providing staff training by reviewing training manuals and providing feedback.
  • Researched best practices and methods for staff to give agency feedback based on the agency's concerns regarding anonymous feedback options.
  • Researched staff engagement surveys available to the agency appropriate for the agency size, the nonprofit social service sector, and agency's capacity to administer.
  • Created staff engagement survey as an option for the agency to use in its future staff engagement assessment plan
Senior Mortgage Consultant, 01/2010 to 01/2011
Wintrust Mortgage (formerly River City Mortgage) Maple Grove, MN
  • Consulted with clients locally and nationally via phone and in person facilitating the loan process from application to funding.
  • Specialized in facilitating corporate relocation transactions
  • Effectively and efficiently managed a working pipeline of 20-25 clients at a time.
  • Worked directly with realtors, title companies, lenders, underwriters, appraisers, credit bureaus, creditors, insurance companies and government agencies necessary to satisfy loan stipulations.
  • Originated FHA, VA, conforming and nonconforming mortgages using an array of lenders and loan products.
Senior Mortgage Consultant, 06/2006 to 06/2009
Minnesota Lending Company (Uppal Group) St Louis Park, MN
  • Developed exclusive relationship with a real estate developer securing a steady flow of business.
  • Provided financial options to tenants preparing to purchase a home.
  • Assisted in property management duties such as showing units, managing rents, and scheduling requested maintenance repairs of units.
  • Worked directly with realtors, title companies, lenders, underwriters, appraisers, credit bureaus, creditors, insurance companies and government agencies to satisfy loan stipulations.
Senior Mortgage Consultant, 01/2002 to 01/2006
All Cities Mortgage & Financial Edina, MN


  • Maintained on an annual basis the highest submit to close ratio within the organization at 55% which was 10% higher than the 2nd highest percentage.
  • Sustained a top 2 position within the organization in regards to loan volume, closings, and revenue produced on an annual basis among a staff of 50 mortgage consultants.
  •  Originated and managed the loan process step by step managing a pipeline of  30-40 clients at a time.
  • Set expectations and managed the loan process intricately from application to closing working directly with clients, realtors, underwriters, processors,  credit bureaus, government agencies and lender account executives to ensure a seamless process and top results.
This resume is created in 7 minutes.
Professional Summary

Careful and meticulous with dedication to accuracy. Proven history of working closely with human resources and training for safe and effective data management. Skilled at digitizing documents and organizing data for optimized productivity. Detail-oriented in entering accurate data for data entry specialist needs. Read and quickly understand information found in source documents to complete efficient work.

Skills
  • Advanced clerical knowledge
  • Independent worker
  • Collecting information
  • Microsoft Office expertise
  • Excel expertise
  • Reporting and documentation
  • Administrative support specialist
  • Error identification
Work History
Administrative Assistant To HR And Training And Development Department of Employment and Workforce - 1550 Gadsden St. Columbia, SC 10/2014 - 09/2016
  • Performs administrative, office support activities for both HR and Training departments including word processing, creating spreadsheets, presentations, filing, fielding telephone calls, receiving and directing visitors, interview for new employees
  • Processed payroll, maintained over 300 employee records and posting job descriptions for HR department and Training
  • Sensitivity to confidential matters
  • Helped to establish and finish a 2 year project on customer service training for employees
  • Flexibility, excellent interpersonal skills, project coordination experience, ability to work well with all levels of internal management and staff
Consultant Tastefully Simple - Alexandria , MN 08/2011 - 12/2013
  • Business, submit and track orders, collected and processed payments, and deposits,
  • Maintain accurate accounting records, account for all inventory and order new stock,
  • Resolve customer concerns, maintain customer satisfaction,
  • Plan and set up in host's home to give on-site presentations, go to seasonal craft fairs to sell products
  • Second highest sales within business group in 2012.


Education
Bachelor of Science: Accounting Strayer University - Columbia, SC 29210 2016


  • Recipient of Bailey Family Foundation Scholarship
  • Coursework in Accounting, Finance and Business
  • Professional Communications
  • Federal Taxation
  • Critical Thinking
  • Business Writing Seminar

Associate of Science: Natural Resource Management Central Carolina Technical College, - Sumter, SC 1998
  • Coursework Speech, Communication, and Management
Certifications
Additional Information