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  • Communicates well with members of the public and accurately recording data.
  • Answers telephone and either responds to inquiry or directs caller to appropriate personnel.
  • Personable and trustworthy.
  • Provides exemplary customer service; treats the public and coworkers with courtesy and discretion.
  • Files records in designated areas according to applicable alphabetic and numeric filing systems.
    • Strong oral and written communication skills
    • Safety and security-oriented
    • Conflict resolution skills
    • Team-oriented
    • Quick learner
    • Multi-line phone talent
    • Promotes positive behavior.
    • Relationship building.
    Work History
    Medical Records/ Patient Registration, Sycamore Valley Medical Group Ashland City, TN 37015
    • Professionally and courteously verified appointment times with patients.
    • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
    • Adeptly managed a multi-line phone system and pleasantly greeted all patients.
    • Prepared patient charts accurately and neatly for the clinic.
    • Prepared patient charts, pre-admissions and consent forms as necessary.
    • Maintained strict patient and physician confidentiality.
    Store Associate, 10/2017 to Current
    Big Lot's Springfield, TN
    Performs general store operations duties as directed, including cashiering, truck unloading, stocking and merchandise recovery. Greets customers and assists them as required to maintain the highest level of customer service.
    Participates in: - freight flow process - merchandise presentation and recovery - cashiering including customer loyalty program - furniture department operations - carry-outs - cart retrieval.
    Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning.
    Assists in control of shrink and safety results.
    Corrections Officer / Intake - Release Officer, 03/2011
    Corrections Corporation of America Nashville, TN
    • Maintained the custody and control of inmates housed in medium/maximum security unit.
    • Completed intake paperwork, fingerprints and searches.
    • Booked new inmates into facility and processed inmates for release.
    • Built solid relationships with staff and residents to help keep the institution safe and secure.
    • Established healthy relationships and maintained professional boundaries with resident offenders in the institution.
    • Escorted inmates to and from cells, hospitals and different facilities.
    • Checked all vehicle equipment for proper functioning prior to use.
    Campus Safety Officer, 08/2014
    Fisk University Nashville, TN
    • Detected suspicious activities and watched for criminal acts and rule infractions.
    • Monitored and authorized entrance and departure of employees and visitors.
    • Circulated among visitors, patrons and employees to preserve order and protect students, staff, and property.
    • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
    • Monitored and reported suspicious activities to local authorities.
    • Dispatched/responded immediately to calls involving accidents and criminal activity.
    • Investigated and resolved student/public inquiries and complaints in a timely and empathetic manner.
    • Stationary and electronic surveillance.
    • Worked closely with Metro police; up to acting as back up until their backup arrived.
    • Monitored central alarm, duress alarms and responded when needed.
    • Secured all buildings after hours.
    • Denied entrance to buildings/property to unauthorized persons.
    • Escorted trespassers off property with and without Metro police.
    High School Diploma: 2001
    Cheatham County Central High School - Ashland City, TN
    State Certified Armed Security Officer: Security, 2015
    A.P.P.S - Academy Of Personal Protection and Security - Nashville, TN
    This resume is created in 7 minutes.
    Professional Summary

    Knowledgeable Office Analyst with an eye for detail and a commitment to accurate work. Strong record keeping, file management.   Seeking a new position where a strong work ethic and exemplary time management skills will be appreciated.

    • Quality Management
    • Multitasking
    • Certified in 10-key Entry
    • Analytical thinking
    • Skilled in Microsoft excel
    • Communication Skills
    • Document workflow
    • Customer service
    • Exceptional communication skills
    • Positive and friendly
    • Extremely organized
    • Data management
    • Clerical support
    Work History
    Claims Analyst, 11/2017 to 08/2018
    Benefit Plan AdministratorsEau Claire, Wi
    • Responded to inquiries and researched and resolved problems related to transactions handled by the department.
    • Paid or denied medical claims based upon established claims processing criteria.
    • Maintained a learned knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
    • Utilized administrative guidelines as a resource or to answer questions when processing medical claims.
    • Managed a large volume of medical claims on a daily basis and ensured efficient processing.
    • Reviewed data, including provider coding information and reported services and ensured they were properly inputted.
    • Provided clerical support to company employees, including copying, faxing and emailing.
    Recovery Analyst/adjuster, 03/2006 to 11/2017
    United Healthcare, Mall Drive, Eau Claire, Wi 54701Eau Claire, Wi
    • Precisely completed appropriate claims paperwork, documentation and system entry.
    • Verified patients' eligibility and claims status with insurance agencies.
    • Determined prior authorizations for medication and outpatient procedures.
    • Posted and adjusted payments from insurance companies.
    • Identified and resolved patient billing and payment issues.
    • Confidently and adeptly handled claim denials and/or appeals.
    • Entered numerical data into databases in a timely and accurate manner.
    • Outlined the appropriate process and procedures necessary to fulfill and complete inquiries.
    Hairstylist / Shift Manager, 07/2001 to 02/2006
    Fantastic Sam's Cut & ColorChippewa Falls, Wi
    • Cut, colored and styled clients' hair with precision and expertise.
    • Completed safety training and certifications.
    • Updated customer information records to track services provided.
    • Counted and documented opening and closing cash amounts daily.
    • Cleaned and maintained the entire salon.
    • Trained salon staff in traditional and innovative haircutting techniques and salon management.
    Medical Record Clerk/ Scheduling Coordinator/ Receptionist, 08/1999 to 07/2001
    Family Health AssociatesChippewa Falls, Wi
    • Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
    • Opened and properly distributed incoming mail.
    • Maintained a clean reception area, including lounge and associated areas.
    • Interacted with all necessary partners throughout the establishment including physicians, nursing staff, technicians, and medical assistants.
    • Adhered to strict HIPAA guidelines at all times according to company policy.
    • Greeted each patient pleasantly and provided the desk sheet for sign-in.
    • Checked patient data including insurance, demographic and health history to ensure all information was current.
    • Obtained payments from patients and scanned identification and insurance cards.
    • Scheduled appointments for doctor visits and procedures using desktop scheduling applications.
    Home Health Aid/Certified Nursing Assistant, 05/1996 to 08/1999
    Chippewa County Home CareChippewa Falls, Wi
    • Maintained accurate records of patient care, condition, progress and concerns. Responded appropriately to the physical, emotional and developmental needs of patients.
    Medical Record, Release Of Information Tech , 01/1995 to 04/1996
    Midelfort ClinicEau Claire, Wi
    • Developed and maintained an internal client filing system.
    • Reviewed files, records and other documents to obtain information and respond to requests.
    Certified Nursing assistant: Nursing Assistant, 1994
    Wissota lakeside nursing home - Chippewa Falls, Wisconsin
    Cosmetologist: Cosmetology, 1992
    IBA Cosmetology - Eau Claire, Wi 54701
    This resume is created in 7 minutes.
    Professional Summary

    A Software Professional with 5+ years of HL7 interface development (SDLC) and maintenance experience in Healthcare IT (EHR and EMR, LIS) with thorough knowledge of  US healthcare, HL7, FHIR, HIPAA, MU standards and a successful record of achievements. This tenure has not only helped me improve my  & functional skills, but also provided me with an opportunity to interact with end users, which has further sharpened my focus in terms of business requirements and technical solutions for the same.


    • Programming languages
           C#, JavaScript, SQL
    • Distributed Technologies
           XML, Json, XSLT 
    • Healthcare Standards
         HL7,  FHIR, ICD10, CPT, HIPPA
    • Engines / Tools

    Mirth Connect, Elink, OpenLink, SCM (Sunrise Suite), Visual Studio, SQL SERVER 2012 

    Work History
    12/2012 to 12/2015 Associate Software Engineer Mobile Aspects India private limited, Bengaluru | Bengaluru, Karnataka
    • Undertaking ownership of client's requirement and deploying interfaces as per the mapping document.
    • Development of Interfaces using MIRTH CONNECT integration engine. 
    • Providing support and maintenance, post development of interface.
    • Testing Interface point to point as per the test cases document created.
    •  Move the interface to production and monitor the interfaces for a few days.
    • Installation of Mirth Connect, setting up required Java environment and configuring mirth with SQL server on production/test server.  
    • Development of additional solution, if required using Visual Studio IDE.
    01/2016 to Current System Analyst Allscripts | Pune, Maharashtra
    • Defining suitable methodology to undertake the project with available inputs for the requisite output.
    • Undertaking ownership of client's requirement and deploying interfaces as per the mapping document, in order to provide better Healthcare facilities to users. 
    • Understand client requirements for developing Interface, configure Hospital systems using e-Link integration engine and develop customized interfaces depending on the client requirements. 
    • Customized Interfaces for Orders (ORM) and Results (ORU), Reg/Sched (ADT), Transcription (MDM), Pharmacy (RDE, ZPM, MFN), Meaningful Use (VXU and Syndromic) and DFT  (Financial transactions)
    • Test the interface point to point and functional testing as per the test plan shared with the client.
    • Conduct weekly meetings with all members responsible for project. Train the clients and make sure everyone is on the same page.
    • Move the interface to production and conduct production round trip test.
    • Monitor the production environment for 2 weeks and move the interface.
    • Conduct weekly meetings with all members responsible for project and organize Dashboard meetings.
    • Involved in training Freshers regrading interface development and process followed in the team.

    Intelligent Radio Frequency Inventory System
    Tools Used: Mirth Connect, SQL SERVER 2012
    Summary: is a set of Interfaces like ADT, ORM, SIU, Billing Interface based on HL7 Technology each interface is categorized as inbound and outbound in which inbound interface receives patient information from HIS (Hospital Information System) and outbound sends billing and other information to the HIS.

    DICOM Interface
    Tools Used: Visual Studio 2010, SQL SERVER 2012
    Summary: Dicom interface built for the purpose of integrating Mobile Aspects products with hospital information system, Dicom interface application will query Modality Worklist to fetch all the patient information from the DICOM using RZDICOM DLL.

    Integrating ADT, ORM, ORU, MDM interface with Care Continuity
    Tools Used: Elink, SCM, SQLSERVER 2012
    Summary: The core focus of the Care Continuity program is to ensure patients discharged from the hospital setting receive a timely post discharge follow-up care from an informed provider and integrating care continuity with SCM to send out patient registration and clinical document information to care continuity.

    Syndromic Surveillance Interface implementation
    Tools Used
    : Elink, MLM, SQL SERVER 2012, SCM
    Summary: Syndromic Surveillance is an interface that regularly and systematically uses health and health-related data in near "real-time" to make information available on the health of a community, syndromic surveillance is particularly useful to local, state, and federal PHAs for supporting public health situational awareness, emergency response management, and outbreak recognition and characterization.





    June 2012 Bachelor of engineering | Information Science Sri Siddhartha Institute Of Technology, Tumakuru, KA, India
    • HL7® Certified V 2.7 Control Specialist
    • Received 2 SPOT awards in recognition of my work.
    • Love to play cricket and badminton.
    • Represented Allscripts cricket team in the corporate cricket tournament 2017 and 2018.
    • Represented Allscripts in the corporate badminton tournament 2017
    • Fitness Enthusiast.
    This resume is created in 7 minutes.
    Professional Summary

    Creation of a niche of mine in the field of Computer Science by working my way up in challenging work settings, regular self-appraisal, updating of skill sets and aligning personal objectives with enterprise vision and to associate with a top bracket corporate player with whom achieving career goal will be a daily chore.

    • Data management
    • Self-motivated
    • Project management
    • Extremely organized
    • Client assessment and analysis
    • Staff development
    • Risk management processes and analysis
    • Software development
    • Software documentation
    • Software applications
    • Database programming
    • Build releases
    • Project budgeting
    • Team reporting
    • Analytics
    • Project planning
    • Solutions deployment
    Technical Expertise
    • C# .NET Desktop and Web applications development
    • VB.NET Desktop applications development
    • SOAP and REST web services development in C#
    • Telerik UI designing
    • Crystal Reports
    • Telerik Reports
    • SQL Server
    • MySQL Server
    • Oracle Server
    • Microsoft Access
    Work History
    July 2017-Current Assistant Manager MIS | Daewoo Express Cargo Service | Lahore, Punjab
    • Management of Cargo Management System and Ticketing Management System.
    • Development of new COD (Cash on Delivery) module and Home Delivery module in Logistics System.
    • Management and bug fixing of their existing applications.
    • Responsible for creative design for prominent Ticketing Management System.
    • Devised tracking software with modules for inventory monitoring, customer relationship management, staff administration and the generation of reports.
    • Performed all testing and troubleshooting methods and documented resolutions in the system.
    • Worked closely with other departmental peers to develop high availability solutions for mission-critical applications.
    • Built, tested and deployed scalable, highly available and modular software products.
    • Modified existing software to correct errors, adapt to new hardware and improve performance.
    • Developed the next generation integration platform for internal applications.
    June 2016-July 2017 Software Engineer | Intellisoft Solutions | Lahore, Punjab
    • Development of new desktop-based applications and web based management system applications.
    • Managing and developing new features in their Financials ERP Application, POS application and Attendance System.
    • Managing their Web portal application for SMS server.
    • Managing and coordinating the Web Team, to develop and test web based applications of the organization.
    • Coordinating work activities with Junior team members and generating work reports
    • Developed Web Based CRM for their product ‘BizSMS'.
    • Developed Web Based CRM for their product ‘My Booking World'
    • Developed Production Management System for their client.
    • Performed all testing and troubleshooting methods and documented resolutions in the system.
    • Worked closely with other departmental peers to develop high availability solutions for mission-critical applications.
    • Worked closely with customers to efficiently resolve issues.
    • Served as point-of-contact for project management staff.
    • Collaborated with team members to create application's system analysis based on client requirements.
    March 2015-January 2016 Software Engineer | InfiniteBytes IT Solution | Multan, Punjab
    • Development of new desktop-based applications.
    • Managing Database Systems, writing complex quires for daily reporting purpose.
    • Provide .Net training to their E-Lab Course students.
    November 2014-March 2015 Software Engineer | XCodes Solutions | Multan, Punjab
    • Maintenance of already developed desktop based applications in .NET technology.
    2015 BS-CS: Software Engineering Institute of Southern Punjab - Main Campus, Multan, Punjab
    2011 F.Sc: Pre-Engineering Federal Board of Intermediate and Secondary Education Multan
    2009 Intermediate: Computer Science, Maths Federal Board of Intermediate and Secondary Education Multan