Automotive Service Technician resume examples

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Skillful Automotive Service Technician resume

Tom Maston
Professional Summary

Forward-thinking professional offering more than 13 years of experience working in the field of Fiber Optic/ Broadband outside plant. Expert in Fiber to the home and FTTX projects from design phase thru deployment and finish . Known for reliability, attention to detail and an efficient approach to business.

Skills
  • Strong interpersonal skills
  • Project scheduling
  • Subcontractor management
  • Excellent customer relations
  • Efficient multi-tasker
  • Organized

  • Dependable
  • Results-oriented
  • Detail-oriented
  • Excellent communication skills
  • Autodesk AutoCAD software
Work History
General Manager, 06/2016 to Current
Franklin's Heat & AirBlanchard, OK
  • Estimated job materials and labor costs
  • Established operational objectives, work plans and delegated assignments to staff
  • Obtained building and specialty permits from local jurisdictional agencies
  • Ordered supplies and materials from several different vendors.
OSP Field Engineer , 09/2007 to 06/2016
Pioneer TelephoneBlanchard, Oklahoma
  • Independently prepared and modified drawings, specs, calculations and graphs
  • Documented design using CAD drawings and schematics
  • Prepared and reviewed engineering specifications, scopes of work, proposed-build sheets, as-built sheets and other documents
  • Assessed and optimized design plans for the construction for outside plant facilities
  • Monitored installation (in-house crews and subcontracted crews) of materials and equipment for compliance with drawings and specifications
  • Oversaw entire project from design to finish on Pioneers first FTTP project in the Newcastle/Blanchard exchange
  • Met with state and local agencies for permits on highway ROW projects
  • Acquired easements and ROW agreements from landowners
  • Research and access county land records for easements and ROW to be acquired
Fiber Optic Splice Technician, 09/2005 to 09/2007
Pioneer Telephone Cooperative Inc.Blanchard, OK
  • Identified and solved fiber optic cable problems with the use of an OTDR.
  • Spliced fiber optic cable via arc fusion and mechanical methods.
  • Performed cut-overs in a given time window
  • Prepared fiber optic cable to be spliced
Cable Splicer, 09/2004 to 09/2005
Pioneer Telephone Cooperative Inc.Blanchard, OK
  • Spliced underground and overhead copper cable
  • Performed troubleshooting and diagnosis on cable pairs
  • Repaired damages to outside plant such as cabinets,pedestals and cable
  • Constructed sites for CSA buildings
Construction Worker, 05/2003 to 09/2004
Pioneer Telephone Cooperative Inc.Blanchard, OK
  • Dug trenches, backfilled holes and cleared right-of-way to prepare for new telephone cable and interduct installation.
  • Operated heavy equipment such as backhoes, trenchers, vibratory plows, forklifts and mini excavators.
  • Installed telephone/fiber optic cable and interduct below ground and overhead.
Service Technician/ Installer, 10/1996 to 05/2003
Franklin's Heat & AirBlanchard, OK
  • Investigated major malfunctions and breakdowns of heating, refrigeration and air-conditioning systems
  • Repaired and replaced motors, bearings and belts
  • Closed out all work orders after verifying completion and reporting any discrepancies
  • Installed new heat and air systems in new and existing residences and commercial buildings 
  • Performed plumbing service work and new installation
  • Performed electrical work
Education
1 year of study: 1999
University of Science and Arts of Oklahoma - Chickasha, OK
High School Diploma: 1998
Dibble High School - Dibble, OK
Certifications

Mechanical (HVAC) Journeyman

Plumbing Journeyman

Electrical (Unlimited) apprentice

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Job-winning Automotive Service Technician resume

Evan Parsons
Professional Summary

As a seasoned training manager/coordinator with extensive experience developing and delivering dynamic learning materials and curriculum on various business topics, I would significantly contribute to your company's success as your next training consultant.

I possess expertise in the successful design, development, and implementation of training programs and instructional materials to facilitate employee education and professional development while stimulating peak performances. With my ability to capture training requirements and customize programs to achieve objectives, I excel at delivering powerful learning tools while effectively driving program analyses and modifications to better meet learners' needs.

Consider the following highlights of my qualifications:

  • Conducting high-impact training programs encompassing a broad range of staff requirements and needs – including professional development and industry-relevant subjects – while leveraging my expertise in business areas including negotiation, team building, and leadership
  • Developing and managing training tools such as simulations, webinars, lectures, and proprietary methodologies
  • Incorporating skill practices, quizzes, and assessments to evaluate overall program effectiveness and success; distributing and reviewing employee surveys to identify areas for improvement and ensure overall superior learning experiences
  • Utilizing expertise in training material design and delivery to facilitate audience comprehension and provide consistently superior learning experiences
  • Designing targeted strategies and performance-improvement solutions aimed at achieving stated corporate goals for all training sessions
  • Spearheading special programs and projects while building solid relationships through effective interpersonal, organizational, and leadership abilities

With my proven track record of creating and presenting effective, results-focused instructional materials while delivering dynamic training sessions, I am positioned to greatly exceed your expectations for this role and substantially benefit your organization. I look forward to discussing the position and my qualifications in further detail. Thank you for your consideration.

Work History
Manager, Dealer Development-Car Dealer Channel 04/2018 to Current
Max Finkelstein Inc.
  • Managed all three major tire programs, Ford, General Motors and FCA. Built training program for internal employees Built training program for dealership
  • Performed on-site training for service advisors, service managers and parts manages on their respective program ie: Ford around the wheel, GM on the roll (GM tire billing) and FCA tire works program.
  • Tracked program sales and productivity of 6 member sales team. Built tracking system to monitor amount of SKUs on auto replenishment and held weekly Webex to discuss company's market penetration.
  • Built off program rewards program for Non-Ford, gm and FCA business this program went from 200 units a month to 2000 units a month inside four months
  • Program dealers sales grew 80% inside of two months and now has reached 1000 tires a day from 200 a day.
  • Profit for channel has increased 30% YOY.
Retail Marketing Specialist 12/2017 to 04/2018
AMI Northeast Region
  • Serve as the tire program liaison between head office, dealers, tire manufacturers and other key stakeholders.
  • Work with the tire manufacturers to help them better understand dealership needs for inventory improvement and staff training (sales and product).
  • Train tire manufacturers and dealership staff on the operations, incentives, communications, reports, online tools, and all other elements of the tire program.
  • Assist tire manufacturers in setting expectations and goals for dealerships.
  • Serve as a support to the tire manufacturers and at the dealership level to maximize tire strategies.
  • Direct dealership visits (with tire manufacturer personnel and head office field personnel) to improve all aspects of stocking, merchandising and selling of tires.
  • Attend and present Tire Program updates at Parts & Service manager meetings, monthly regional organization meetings, and tire manufacturer training conferences.
  • Assist dealerships with Tire Program set up of tire selections, inventory strategy, displays, etc.
  • Enrollment of new dealerships.
  • Work closely with the Area Managers to drive dealer tire business.
  • Database management operations.
  • Deliver to agreed timeline's and budgets

Strategic Account Manager N.E. Region 01/2011 to 01/2017
Tire Centers LLC
  • To increase dealer productivity (sell out), increase their TCI purchases, drive EBIT at Distribution Center (DC), and enhance the relationship between the Ford and General Motors dealers and the DC.
  • Capture needs of the local dealer; educate the dealer on how to sell premium brand tires (Michelin, BF Goodrich as well as other brands) to the consumer.
  • Training of service writers on warranty process and OE Fitments.
  • Work closely with facing TCi Distribution Center to develop new business; ensure proper local customer set-up, includes customer profile (Credit Dept., Supply Chain, and other internal dept.).
  • Assist the dealer with social media, marketing, online selling and transactions, online research and education.
  • Work with dealer to leverage programs and advertising promotions.
  • Renew customer status for Alliance/Key Dealer Programs.
COMMERCIAL ACCOUNT MANAGER 03/2005 to 01/2011
ADVANCE AUTO PARTS GA
AUTOMOTIVE STORE MANAGER 01/1995 to 12/2005
SEARS
Education
COLLEGE OF BOCA RATON

BUSINESS MANAGEMENT

Certifications

Dale Carnegie Certified Trainer Level 3

TheDale Carnegie Trainer is an expert in effective communications and human relations, Masters the capabilities demanded in today's tough business environment. Extremely strong interpersonal relationships, manage stress and handle fast-changing workplace conditions.

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Experienced Automotive Service Technician resume

Andrea Brown
Summary
Personable administration background who adheres to the highest degree of professional standard and maintains strict confidentiality in legal matters. 
Skills
  • Customer service-focused
  • Team player with positive attitude
  • Collections proficiency
  • Cash handling expert
  • Energetic work attitude
  • Customer service expert

Accomplishments
  • Balanced daily cash drawers.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Experience
Southwest Regional Medical Center September 2015 to November 2017 Unit Secretary/ Telemetry Technician
Mccomb, MS

Purged outdated files. Obtained information by contacting appropriate personnel or patients. Scanned incoming documentation. Kept department clean, organized and professional.

Claires August 2012 to September 2015 Assistent Manager
Mccomb, MS
Achieved high sales percentage with consultative, value-focused customer service approach. Computed accurate sales prices for purchase transactions. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 40%.Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received.
Tower Loan July 2008 to August 2011 Customer Service Representive
Magnolia, MS
Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning.
Processed loan applications and filed recent documents.
Dollar Tree August 2004 to July 2012 Cashier
Mccomb, MS
Worked as a team member performing cashier duties, product assistance and cleaning. Prevented store losses using awareness, attention to detail and integrity.
Southwest Regional Medical Center January 2018 to June 2019 Medical Records Clerk
Mccomb, MS
  • Updated daily logs to track information movements
  • Consistently served as a liaison between collecting agencies and medical facilities
  • Conceptualized and implemented new and more efficient filing system
  • Obtained information by contacting appropriate personnel or patients
  • Observed confidentiality and safeguarded all patient-related information
  • Scanned incoming documentation
  • Purged outdated files
  • Maintained complete confidentiality in accordance with organization and legal requirements
Fresenius August 2018 to Current Patient Care Technician
McComb, MS
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
  • Coordinated patient care needs with the healthcare team and provided assistance with activities of daily living
  • Recorded observations and baseline measurements to maintain accurate medical records
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Monitored and charted fluid intake and output to stay current on patient conditions
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
Education and Training
Mccomb High 2006 High School Diploma Mccomb, MS, US
Southwest Community College 2015 Associate of Science: Health Information Summit, MS, US
Jackson State University 2019 Bachelors : Health Administration Jackson, MS, United States
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