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Professional Summary
Qualified Clinical Medical Assistant, excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance and extensive Customer Service.
Skills
  • Sharp critical thinker
  • Excellent problem solver
  • Adept multi-tasker
  • Close attention to detail
  • Office support (phones, faxing, filing)
  • HIPAA compliant
  • Medical terminology knowledge
  • Basic understanding of insurance benefits
Work History
Director Of Operations Renaissance Recovery - 101705 Slater Avenue, Suite #111 Fountain Valley, CA 01/2017 - Current
  • Strategically planned methods to achieve operational goals and targets.
  • Confirmed accurate completion of forms/reports for the admission, transfer and/or discharge of each resident.
  • Consistently complied with applicable laws and regulations and ensured facility adhered to all state regulations.
  • Confidently managed the overall operation of client services and continued care, including financial management, quality assurance, safety risk management, and facility maintenance.
Clinical Technician AKUA Mind & Body - 20271 SW Birch St #202, Newport Beach, CA 92660 01/2017 - 03/2017
  • Complete intakes gathering such information as demographics, Bio-psychosocial assessments, and a brief history from the client relaying the information through KIPU to the clinical staff
  • Complete Clinical Withdrawal Scale (opiate withdrawal), and Clinical Institute Withdrawal Assessment for Alcohol at regular intervals following protocol to assess clients' withdrawal symptoms
  • Completed medication counts and notified nurse of any inconsistencies or concerns
Detailer Detailz-On-Demand - 17791 Fitch, Irvine, CA 92648 12/2016 - 01/2017
  • Upheld top-quality workmanship with a strong attention to detail and provided world class customer service.
  • Thoroughly cleaned interior and exterior of vehicles in a timely manner
  • Cleaned and removed grease on engines and engine compartments using specific chemicals.
Kitchen Assistant/Server Outlook Events, LLC - 500 W Loockerman St, Suite B1, Dover, DE 19901 03/2015 - 03/2016
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
Server/Expo Doc Magrogan's Oyster House - 1131 N Dupont Hwy, Dover, DE 19901 08/2014 - 03/2015
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
Education
High School Diploma: Caesar Rodney High School - 239 Old North Rd, Camden 2009
Certifications
  • Certified Clinical Medical Assistant​

Certification#Y5B3A2P7  (Exp. 2018-02-10)​

  • Certified Electronic Health Records Specialist

Certification#G4F4J5T7  (Exp. 2018-01-06)​

  • CPR/BLS Certified​
This resume is created in 7 minutes.
Summary
Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction.
Highlights
  • Strong organizational skills
  • Active listening skills
  • Sharp problem solver
  • Energetic work attitude
  • Courteous demeanor
  • High customer service standards
Experience
Detailer Nov 2015 to Current
 Royal Touch Professional Detail － Pompano Beach, FL
  • Washed, waxed and buffed the exterior of vehicles.
  • Dried car surfaces using air compressors and cloths.
  • Vacuumed car interiors to remove dirt and debris and cleaned upholstery and surfaces.
Meter Service Representative May 2013 to Oct 2015
 National Grid Electric － Worcester, MA
  • Turned single phase electric meters on or off at the request of customers and company.
  • Worked as a meter reader with a daily route.
  • Delivered notices to customers.
  • Obtained checked readings upon request.
  • Read meters rapidly and accurately.
  • Trained in Utility Maintenance Technology
​
Meat Department Associate Jun 2011 to Apr 2013
 Price Chopper Supermarket － Worcester, MA
  • Followed all food handling rules and regulations
  • Store inventory and customer service
Education
2013 Quinisigamond Community College － Worcester, MA
2012 Utility Maintenance Technology Certificate
This resume is created in 7 minutes.
Professional Summary
  Highly ambitious seeking room to grow within companies.
Skills
  • Strong verbal communication
  • Conflict resolution
  • Self-motivated
  • Food Handler certificate
  • Security Guard License
  • Microsoft Office
  • AED Training
  • Traffic control
  • Report writing
  • international police mountain bike certification 
  • Excellent work ethic
  • Strong interpersonal skills
  • Detail-oriented
  • Goal-oriented
Work History
Security Officer, 03/2017 to Current
 Chesley Brown International – Birmingham Alabama
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Secured all doors in the office and main building after hours.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Oversaw daily office operations for staff of 27 employees.
Valet/Bellstaff, 01/2017 to 03/2017
 Parking Management Company – Birmingham, Al
  • Provide excellent customer service at all times.
  • Valet park vehicles for hotel guests.
  • Assist guests with luggage, bags.
  • Maintain any required reports.
  • Focus on guests needs.
  • Maintain confidentiality of guest information and pertinent hotel data Hyundai Glovis Aged maintenance.
  • Responded to all customer inquiries thoroughly and professionally.
  • Worked night and weekend shifts during holiday season, securing.
Aged Maitnence , 12/2016 to 01/2017
 Hyundai Glovis – Birmingham, AL
  • Inspect cars that has been there 90/180 business days.
  • Carry out routine and scheduled servicing.
  • Check the mileage of the vehicle and its service records.
  • Documented all customer inquiries and comments thoroughly and quickly.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Accurately logged all daily shipping and receiving orders.
Securtiy Guard, 08/2016 to 12/2016
 DSI Security Inc – Bessemer, AL


  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Screened all passengers, crew members and employees for weapons and contraband.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.
Automobile detailer, 02/2016 to 06/2016
 Moore Nissan Bessemer Alabama – Bessemer, AL
  • Responsible for cleaning and restoring or exceeding the original condition on the outer surface of the car and involves deep cleaning of the whole interior cabin.
  • Responsible for purchasing all chemicals that was needed for entire week.
  • Assists parts and service departments by providing fast and efficient service in picking up, delivering, filling automotive orders and pulling parts.
  • Picks up, delivers, or ships parts damage free to technicians or designated accounts as instructed.
  • Inspects shipment at loading and unloading for damage and quantity; make appropriate notations on Delivery receipt.
  • Maintained parking lot neat and organized.
  • Assisted in transporting cars to designated locations in lot.
  • Prepared key tags for vehicles.
  • Maintained buyer guides and stock tags for each vehicle.
  • Arranged cars in lot as per dealership display standards.
Education
High School Diploma: 2015
 Hueytown High School - Hueytown, Al
This resume is created in 7 minutes.
Professional Summary
Reliable and resourceful leader with extensive experience in machine operating, inspections, production and shipping and receiving. Proficient in operating wide range of warehouse equipment, staying on schedule and handling heavy loads.
Skills
  • Equipment operation and maintenance
  • Leadership experience
  • Results-oriented
  • Organized
  • Excellent communicator
  • Keen problem solver
  • Mentoring ability
  • Regulatory compliance
  • Determined
  • Lifts up to 100 pounds
  • Analytical
  • Efficient and accurate
Work History
Palletizer/Shipping Clerk/Scale Operator, 11/2011 to Current
 Boars Head – Jarrett, Virginia
  • Maintain accurate stock records and schedules.
  • Unload, pick, stage and load products for shipping against purchase order for accuracy.
  • Verify proper temperature levels on all inbound merchandise requiring refrigeration.
  • Utilize RF equipment to receive and complete product movement requests.
  • Operate powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
  • Work at a rapid pace to meet tight deadlines.
  • Load proper materials while abiding by all safety and legal standards.
  • Correctly and efficiently move products between delivery vehicles, staging areas and storage.
  • Assist nearby employees as needed to maintain optional product flow and spirit of collaboration.
  • Efficiently weigh and properly label products that meet shipping expectations for distribution.
Detailer, 07/2009 to Current
 Car Details – Chester, Virginia
  • Proficient car detailer - clean cars both externally and internally by hand or by use of equipment.
    • Polish cars by applying maintenance standards on portions like mats, windows, windshields and dashboards.
  • Manage the inventory of cleaning supplies.
  • Provide excellent customer service.
  • Keep record of customer calls and appointments.
  • Maintain financial records.
    • Production Lead/Forklift Operator, 06/2007 to 06/2009
     Precon Inc – Petersburg, Virginia
    • Managed 300 employees in a high production facility.
    • Assessed and trained personnel for promotion to cross-functional operations.
    • Led regular stand-up meetings, events and continuous improvement projects with measurable goals.
    • Maintained and enforced a safe and clean working environment at all times.
    • Supervised production schedules, production quality and on time delivery.
    • Diligently maintained safety and quality standards.
    • Trained, developed and counseled employees to develop a high performing team.
    • Developed and maintained strong and clear communication and rapport with plant personnel.
    • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.
    Education
    High School Diploma: Petersburg High School - Petersburg, Virginia
    Certifications
    Certified Forklift Operator, OSHA--2012-Present

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