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Bachelor of Arts: Business, Organizations, and Society , 2019
Franklin and Marshall College - Lancaster, PA
  • Business, Organizations, and Society (BOS) major with Finance concentration.
  • Earned entrance into the BOS program due to demonstrated strong academic performances.
  • BOS provides exposure to a variety of business areas allowing a broad disciplinary approach to the study of business.
Franklin and Marshall Football
  • Student athlete and leader on the F&M Football Team.
  • Dedicated player and strong team contributor while effectively balancing academics, football, and work.
  • Mentor to underclassmen teammates.
  • Athletic Achievements and honors include 2017 Centennial Conference Defensive Player of the Year,  2017 Centennial Conference Defensive Player of the Week,  2016 All Centennial Conference First Team, 2016 ECAC South All Star Team, Defensive Starter, ranked first in Centennial Conference for sacks and top ten nationally 2017,  second for sacks and tackles for loss 2016.
Work History
Library Circulation Desk Assistant, 09/2015 to Current
Franklin and Marshall College Lancaster, PA
  • Monitor F&M College's Library Circulation Desk providing customer service to students and faculty.
  • Assist students to identify books and publications.
  • Process borrowed and returning materials.
  • Account for student payments.
Seasonal Electrician Assistant, 05/2017 to 08/2017
Dougherty Electric Philadelphia, PA
  • Summer 2017 job for large Philadelphia construction company.working on the Electrical Team 
  • Assisted Electricians with construction of Philadelphia's Comcast building.
  • Loaded and unloaded electrical materials.
  • Prepared and cleaned construction sites.
  • Requisitioned new supplies and equipment.
  • Monitored inventory and reported items to be restocked.
Busser, 11/2013 to 08/2016
Harvest Seasonal Grill & Wine Bar Glen Mills, PA
  • Worked on a team assisting servers and bartenders for upscale high volume restaurant.​
  • Quickly and efficiently set up and cleared tables, stocked all service stations.​
  • Trained new employees.​
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
  • Committed team player
  • Proven leadership ability
  • Strong customer relation skills
  • Self-starter
  • Highly detail-oriented
  • Superior time management skills
  • Excellent communication skills
  • Adaptable learner
  • This resume is created in 7 minutes.
    Core Qualifications
    • National Electric Codes (NEC)
    • Excellent written and verbal communication skills
    • Superior troubleshooting skills
    • Commercial and industrial electrician
    • Strong sales-closer
    • Analytical problem solver
    • Goal-oriented
    • Excellent negotiating tactics
    • Sales expertise
    • Active listening
    • Customer service-oriented
    • Accomplished in relationship selling
    Professional Summary
    Motivated Inside Sales Representative successful at exceeding metrics measuring outbound call numbers. Remains focused on increasing sales through expert customer outreach.
    Cable Retenion 07/2015 to 05/2016 RCH Valdosta, GA
    • Disconnected Mediacom Cable
    • Collected customer payments
    • Maintained Customer Retenion
    07/2014 to 07/2015 Costanzo Home Solutions Valdosta, GA
    • Successfully and profitably owned and managed Costanzo Home Solutions for last 12 months.
    • Developed rapport with the customer base by handling difficult issues with professionalism.
    • Carefully explained all aspects of running the cable system to customers.
    • Answered user inquiries regarding computer software and hardware operation.
    • Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.
    Sales Professional 03/2013 to 10/2013 Pierce RV Great Falls, GA
    • Managed quality communication, customer support and product representation for each client.
    • Worked under strict deadlines and responded to service requests.
    • Successfully interacted with customers and manufacturers to expedite orders.
    • Assisted customers with store and product complaints.
    • Guaranteed positive customer experiences and resolved all customer complaints.
    • Generated leads for new sales through telephone and email contact with customers.
    • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
    • Recommended, selected and helped locate merchandise based on customer needs and desires.
    Sales Professional 09/2012 to 04/2013 Lithia Chrysler Jeep Dodge Great Falls, MT
    • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
    • Achieved high sales percentage with consultative, value-focused customer service approach.
    • Computed accurate sales prices for purchase transactions.
    • Prepared and sold broad range of customized merchandise to individual accounts.
    • Resolved product issues and shared benefits of new technology to the customer.
    • Expressed appreciation and invited customers to return to the store.
    • Surpassed all sales goals by 25%.
    • Increased sales by 15% over a seven month period.
    • Closed 70% of phone leads.
    Electrician Assistant 11/2009 to 05/2012 Norhtern Technical Solutions, Rising Son Electric, Brown's Electrical Service Anchorage, AK

    •  Troubleshooted electrical/electronic control circuits.
    • Repaired and tested microwave amplifiers and transmission lines, high-voltage power supplies, displays and antenna positioning systems. electrical/electronic control circuits.
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Count and stock warehouse of electrical supplies
    • Compared counts to purchase order
    • Loaded trailers with forklift
    Electricians Assistant 03/2007 to 05/2009 Abel Electric Valdosta, GA
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Troubleshooted electrical/electronic comtrol circuits.

    Electrician Assistant 02/2005 to 02/2007 Gyr Services Lakeland, GA
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Troubleshooted electrical/electronic control circuits.​
    Internet/Cable/Phone Installer 02/2017 to Current Cable Gain Valdosta, GA
    • Install low voltage wiring, provision modems for phone and internet, cable tv, wall fishing, customer service and money collection.
    Associate of Applied Science: All Science 1995 Abraham Baldwin College Plattsburgh Tifton, NY GA, USA All Science
    Associate of Applied Science University of Maryland Aviano AFB, Itlay
    High School Diploma 1995 Beekmantown Central School Beekmantown, NY
    approach, attention to detail, benefits, billing, budget, Excellent communication, hardware, Conflict resolution, client, Customer service, customer support, email, leadership development, negotiations, problem solver, quality, rapport, repairs, Sales, team player, telephone, phone, time management, Troubleshooting
    This resume is created in 7 minutes.
    Dedicated individual motivated to maintain customer satisfaction and contribute to company success. 
    • Planning/coordinating
    • Conflict resolution techniques
    • Team management
    • Focused on customer satisfaction 
    • Team leadership
    • MS Word, Excel and PowerPoint
    • Courteous demeanor
    • Energetic work attitude
    • Service-oriented 
    • Time management
    Host Jul 2010 to Dec 2010
    TGI Friday Kissimmee, FL
    • Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
    • Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
    • Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
    Electrician Assistant Aug 2005 to Jul 2008
    Advance Electrical Service Melbourne, FL
    • Responsible for assisting electrician with installing and maintaining electrical and power systems. 
    • Assisted in installing electrical systems.
    • Installed lights, electrical outlets, and circuit breakers. 
    Electrical Technician Jan 2008 to Dec 2008
    City of Palm Bay Palm Bay, FL
    • Responsible for doing preventive maintenance on water plant and waste water plant equipment such as motors, telemetry systems, electrical panels, gerators and well housing units.
    • Replaced corroded lights, electrical outlets and conduits to ensure safety and longevity of equipment and facility.
    Culinary Arts Keiser University Melbourne, FL
    This resume is created in 7 minutes.
    Professional Summary
    Knowledgeable about electrical equipment regulations and compliance. Tailors techniques according to the unique specifications of each electrical system.
    • Electrical and mechanical schematics
    • Standard power tool operation
    • Electrical repair
    • Troubleshooting complex control systems
    • Electrical equipment maintenance
    • Electrical troubleshooting
    • Safety and organization
    • Exceptionally detail-oriented
    • System modification
    • Commercial and residential wiring
    Work History
    Electrician Assistant 02/2014 to Current
    G Prewett Electric San Diego , California
    • Reviewed electrical schematics and plans and followed according to specifications.
    • Inspected wiring to evaluate issues and identify short circuits.
    • Measured and cut required supplies such as wire and conduit.
    • Assisted with electrical installations, including lighting and smoke detectors.
    • Demonstrated knowledge of safety protocols and industry best practices.
    • Worked with various types of cableways, conduits and other electrical raceways.
    Certificate of Completion : Veterinary Technician 2013 Regional Occupational Program - Chula Vista, CA
    High School Diploma: 2009 Mar Vista High School - Imperial Beach, CA
    • Received numerous letters of recommendation and overall appreciation from customers.
    • Effective Communication
      Followed up and kept track of expected orders from clients.
    • Creative Problem Solving:
      Resolved product issue through consumer testing.