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Education
Bachelor of Arts: Business, Organizations, and Society , 2019
Franklin and Marshall College - Lancaster, PA
  • Business, Organizations, and Society (BOS) major with Finance concentration.
  • Earned entrance into the BOS program due to demonstrated strong academic performances.
  • BOS provides exposure to a variety of business areas allowing a broad disciplinary approach to the study of business.
Franklin and Marshall Football
  • Student athlete and leader on the F&M Football Team.
  • Dedicated player and strong team contributor while effectively balancing academics, football, and work.
  • Mentor to underclassmen teammates.
  • Athletic Achievements and honors include 2017 Centennial Conference Defensive Player of the Year,  2017 Centennial Conference Defensive Player of the Week,  2016 All Centennial Conference First Team, 2016 ECAC South All Star Team, Defensive Starter, ranked first in Centennial Conference for sacks and top ten nationally 2017,  second for sacks and tackles for loss 2016.
Work History
Library Circulation Desk Assistant, 09/2015 to Current
Franklin and Marshall College Lancaster, PA
  • Monitor F&M College's Library Circulation Desk providing customer service to students and faculty.
  • Assist students to identify books and publications.
  • Process borrowed and returning materials.
  • Account for student payments.
Seasonal Electrician Assistant, 05/2017 to 08/2017
Dougherty Electric Philadelphia, PA
  • Summer 2017 job for large Philadelphia construction company.working on the Electrical Team 
  • Assisted Electricians with construction of Philadelphia's Comcast building.
  • Loaded and unloaded electrical materials.
  • Prepared and cleaned construction sites.
  • Requisitioned new supplies and equipment.
  • Monitored inventory and reported items to be restocked.
Busser, 11/2013 to 08/2016
Harvest Seasonal Grill & Wine Bar Glen Mills, PA
  • Worked on a team assisting servers and bartenders for upscale high volume restaurant.​
  • Quickly and efficiently set up and cleared tables, stocked all service stations.​
  • Trained new employees.​
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.
Skills
  • Committed team player
  • Proven leadership ability
  • Strong customer relation skills
  • Self-starter
  • Highly detail-oriented
  • Superior time management skills
  • Excellent communication skills
  • Adaptable learner
  • This resume is created in 7 minutes.
    Core Qualifications
    • National Electric Codes (NEC)
    • Excellent written and verbal communication skills
    • Superior troubleshooting skills
    • Commercial and industrial electrician
    • Strong sales-closer
    • Analytical problem solver
    • Goal-oriented
    • Excellent negotiating tactics
    • Sales expertise
    • Active listening
    • Customer service-oriented
    • Accomplished in relationship selling
    Professional Summary
    Motivated Inside Sales Representative successful at exceeding metrics measuring outbound call numbers. Remains focused on increasing sales through expert customer outreach.
    Experience
    Cable Retenion 07/2015 to 05/2016 RCH Valdosta, GA
    • Disconnected Mediacom Cable
    • Collected customer payments
    • Maintained Customer Retenion
    07/2014 to 07/2015 Costanzo Home Solutions Valdosta, GA
    • Successfully and profitably owned and managed Costanzo Home Solutions for last 12 months.
    • Developed rapport with the customer base by handling difficult issues with professionalism.
    • Carefully explained all aspects of running the cable system to customers.
    • Answered user inquiries regarding computer software and hardware operation.
    • Installed and performed repairs to hardware, software and peripheral equipment, following design and installation specifications.
    Sales Professional 03/2013 to 10/2013 Pierce RV Great Falls, GA
    • Managed quality communication, customer support and product representation for each client.
    • Worked under strict deadlines and responded to service requests.
    • Successfully interacted with customers and manufacturers to expedite orders.
    • Assisted customers with store and product complaints.
    • Guaranteed positive customer experiences and resolved all customer complaints.
    • Generated leads for new sales through telephone and email contact with customers.
    • Identified prospective customers using lead generating methods and performing an average of 60 cold calls per day.
    • Recommended, selected and helped locate merchandise based on customer needs and desires.
    Sales Professional 09/2012 to 04/2013 Lithia Chrysler Jeep Dodge Great Falls, MT
    • Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
    • Achieved high sales percentage with consultative, value-focused customer service approach.
    • Computed accurate sales prices for purchase transactions.
    • Prepared and sold broad range of customized merchandise to individual accounts.
    • Resolved product issues and shared benefits of new technology to the customer.
    • Expressed appreciation and invited customers to return to the store.
    • Surpassed all sales goals by 25%.
    • Increased sales by 15% over a seven month period.
    • Closed 70% of phone leads.
    Electrician Assistant 11/2009 to 05/2012 Norhtern Technical Solutions, Rising Son Electric, Brown's Electrical Service Anchorage, AK

    •  Troubleshooted electrical/electronic control circuits.
    • Repaired and tested microwave amplifiers and transmission lines, high-voltage power supplies, displays and antenna positioning systems. electrical/electronic control circuits.
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Count and stock warehouse of electrical supplies
    • Compared counts to purchase order
    • Loaded trailers with forklift
    Electricians Assistant 03/2007 to 05/2009 Abel Electric Valdosta, GA
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Troubleshooted electrical/electronic comtrol circuits.

    Electrician Assistant 02/2005 to 02/2007 Gyr Services Lakeland, GA
    • Installed residential, commercial and low volt wiring in accordance with NEC standards.
    • Handled service calls, bill collection and customer service.
    • Troubleshooted electrical/electronic control circuits.​
    Internet/Cable/Phone Installer 02/2017 to Current Cable Gain Valdosta, GA
    • Install low voltage wiring, provision modems for phone and internet, cable tv, wall fishing, customer service and money collection.
    Education
    Associate of Applied Science: All Science 1995 Abraham Baldwin College Plattsburgh Tifton, NY GA, USA All Science
    Associate of Applied Science University of Maryland Aviano AFB, Itlay
    High School Diploma 1995 Beekmantown Central School Beekmantown, NY
    Skills
    approach, attention to detail, benefits, billing, budget, Excellent communication, hardware, Conflict resolution, client, Customer service, customer support, email, leadership development, negotiations, problem solver, quality, rapport, repairs, Sales, team player, telephone, phone, time management, Troubleshooting
    This resume is created in 7 minutes.
    Summary
    Dedicated individual motivated to maintain customer satisfaction and contribute to company success. 
    Skills
    • Planning/coordinating
    • Conflict resolution techniques
    • Team management
    • Focused on customer satisfaction 
    • Team leadership
    • MS Word, Excel and PowerPoint
    • Courteous demeanor
    • Energetic work attitude
    • Service-oriented 
    • Time management
    Experience
    Host Jul 2010 to Dec 2010
    TGI Friday Kissimmee, FL
    • Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
    • Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
    • Walk through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
    Electrician Assistant Aug 2005 to Jul 2008
    Advance Electrical Service Melbourne, FL
    • Responsible for assisting electrician with installing and maintaining electrical and power systems. 
    • Assisted in installing electrical systems.
    • Installed lights, electrical outlets, and circuit breakers. 
    Electrical Technician Jan 2008 to Dec 2008
    City of Palm Bay Palm Bay, FL
    • Responsible for doing preventive maintenance on water plant and waste water plant equipment such as motors, telemetry systems, electrical panels, gerators and well housing units.
    • Replaced corroded lights, electrical outlets and conduits to ensure safety and longevity of equipment and facility.
    Education
    Culinary Arts Keiser University Melbourne, FL
    This resume is created in 7 minutes.
    Professional Summary
    Knowledgeable about electrical equipment regulations and compliance. Tailors techniques according to the unique specifications of each electrical system.
    Skills
    • Electrical and mechanical schematics
    • Standard power tool operation
    • Electrical repair
    • Troubleshooting complex control systems
    • Electrical equipment maintenance
    • Electrical troubleshooting
    • Safety and organization
    • Exceptionally detail-oriented
    • System modification
    • Commercial and residential wiring
    Work History
    Electrician Assistant 02/2014 to Current
    G Prewett Electric San Diego , California
    • Reviewed electrical schematics and plans and followed according to specifications.
    • Inspected wiring to evaluate issues and identify short circuits.
    • Measured and cut required supplies such as wire and conduit.
    • Assisted with electrical installations, including lighting and smoke detectors.
    • Demonstrated knowledge of safety protocols and industry best practices.
    • Worked with various types of cableways, conduits and other electrical raceways.
    Education
    Certificate of Completion : Veterinary Technician 2013 Regional Occupational Program - Chula Vista, CA
    High School Diploma: 2009 Mar Vista High School - Imperial Beach, CA
    Accomplishments
    • Received numerous letters of recommendation and overall appreciation from customers.
    • Effective Communication
      Followed up and kept track of expected orders from clients.
    • Creative Problem Solving:
      Resolved product issue through consumer testing.
    This resume is created in 7 minutes.
    Career Focus
    A reliable, customer-focused, and highly motivated Receptionist who is seeking a full or part time opportunity to assist customers in a professional environment.
    Core Qualifications
    • Customer Service
    • Phones
    • Scheduling

    • Advertising
    • Team player
    • Quick learner
    Education and Training
    Granada Highschool Livermore, CA
    Accomplishments
    Scheduling
    • Managed detailed scheduling to ensure the student and instructor ratio did not exceed it's limit.
    Phones
    • Successfully answered high volume calls during the peak season.

    Work Experience
    Electrician Assistant May 2014 to Nov 2014
    Harold E. Nutter & Son, Inc Sacramento, CA Assisted the Electrician.  I ran underground piping and installed light fixtures.  
    Receptionist Jun 2012 to Apr 2014
    International Eskrima Castro Valley, CA Started as a part time assistant.  I went door to door passing out fliers to potential clients.  In three months I was promoted to the weekend receptionist.  I answered phones, greeted customers, gave tours of the gym, and checked in students.
    This resume is created in 7 minutes.
    Career Overview
    Quality-driven electronic mechanic apprentice for the Portsmouth Naval Shipyard. My duties included testing and troubleshooting nuclear electronic components on naval submarines. The repairs involved being certified by the Navy to do re-soldering and assembly work on crucial military electronics. I pride myself on high quality work and attention to detail. I'm determined to work hard and help lead a team of great people to do amazing work. I firmly believe what you put into your work is what you get out of it. I'll strive for perfection, but settle for excellence.
    Qualifications
    • NAVSEA Certified Repair Technician
    • NAVSEA Certified Test Director Assistant
    • NAVSEA Certified Soldering and Assembly Technician
    • NAVSEA Certified Nuclear Electronic Mechanic Apprentice  ?
    • Assembled circuit boards and soldered various components on PCBs for 5 years non-professionally
    • Designed PCB multi-layer circuits non-professionally
    • Basic knowledge of medical electronics 
    Technical Skills
    Skills Experience Total Years Last Used
    HTTP/Apache, DNS/BIND, SSH, SNMP, DNS, DHCP, FTP 3 2/23/2016
    Windows, Unix, Linux, Mac OSX, VMWare 6 2/24/2016
    C, C#. Java, Objective-C, Swift, Python, Html, PHP Java, C 4 2/20/16
    Accomplishments
    Sanford Reginal Technical Center "Outstanding Student Award 2013"
    ?
    York High School "Student Of The Month 2009 + 2011"
    ?
    Successful completion of CCNA Discovery 3 course with high honors
     
    Leadership 
    • Served as leader of a design team at Sanford  Reginal Technical Center.
    • Monitored and troubleshot IT servers at Sanford Reginal Technical Center.
    • Managed a hardware design team and implemented new creative and innovative designs through collaboration at Sanford Reginal Technical Center.
    • Captain of the York High School football team 3 years in a row.
    • Captain of York Wrestling team 2 years in a row
    Work Experience
    Electronic Mechanic Apprentice
    October 2015 to February 2016
    Portsmouth Naval Shipyard - Kittery, ME
    Performed various tasks including: troubleshooting, testing, repairing, and re-installing nuclear electronic components. Followed detailed work authorization forms outlining job completion specifications and procedures. Trained on the use of multi-meters, meggers and audio oscillators. Production work on components in a manufacturing style setting. Followed mandatory high quality work and inspections standards on all components work.
    ?
    Food Service Worker
    February 2015 to October 2015
    Child Development Center (Portsmouth Naval Shipyard) - Kittery, ME Duties included properly preparing foods according to the strict USDA standards. Maintaining detailed documentation of people with serve food allergies. Attention to detail was top priority due to the severity of these allergies and the complications that would occur to the individuals if exposed to the allergens. Tasks were held to the highest of standards because we supported the brave men and woman serving our country.
    Electrician Assistant
    July 2009 to September 2013
    Moran Electric - York, ME Performed electrical installation and troubleshooting on residential and commercial job sites while under the supervision of a master electrician.
    Education and Training
    High School Diploma : College Program, 2013 York High School - York, ME
    High School Diploma : IT and Electronic Designing, 2013 Sanford Reginal Techinical Center - Sanford, ME Attended Information Technology Vocational classes for 2 years. I studied basic concepts of networking and their various ports and protocols. These classes included collaboration projects regarding hardware circuit design and software programming with a focus on project management. Students worked together as a team to create a device that was micro-controller oriented.
    Information Technology York County Community College - Wells, ME Studied Information technology with in depth coursework and complex concepts including virtual networks, basic introduction to IPv6, in depth view on the OSI model, configuration of a half-duplex feature on certain switch interfaces for Cisco and an introduction to the Python programming language.