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Professional Summary


Motivated manager skilled in leading teams to set record-high sales figures, expand existing territories and develop new accounts. Talented sales professional effective at multi-tasking and reaching sales targets. Builds loyalty and long-term relationships with customers.

Skills
  • Purchasing expertise
  • Inventory management
  • Process improvement
  • Persuasive communication style
  • Detail-oriented
  • Persuasive negotiator
  • Self-motivated
  • Expansive personal network
  • Dedicated team player
  • Effective leader
  • Efficient multi-tasker
  • Positive and upbeat
  • Analytical problem solver
  • Empowers high-performing teams
Work History
11/2018 to Current
General Manager Hosstyle Motors Checotah, OK
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated associates on market trends and stayed up-to-date on forecasts and industry news.
  • Trained and developed sales representatives in company processes, product knowledge, customer service and selling techniques.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
  • Worked with support teams to resolve issues with product, service or accounting areas.
  • Developed effective business plans to align strategic decisions with long-term objectives.
  • Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Devised and deployed successful marketing strategies, dramatically boosting store ranking.
03/2018 to 11/2018
General Sales Manager Bob Moore INFINITI Oklahoma City, OK
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on a daily basis and implementing improvement strategies.
  • Consistently hit and exceeded sales goals by 20%.
  • Analyzed processes previously used to send products to customers and uncovered a more efficient method that was positively received by all involved parties.
  • Delivered a high level of service to clients to both maintain and extend the relationships for future business opportunities.
  • Developed and assigned monthly sales quotas.
  • Participate and oversee stores pre owned stocking inventory.
  • Managed pricing structure for retail and wholesale transactions.
  • Daily Sales Team and Management Training and Communication.
07/2017 to 03/2018
BMW Certified Pre-Owned Sales Manager Jackie Cooper BMW Edmond, OK


  • Supported the sales team in writing proposals and closing contracts.
  • Recruited, interviewed and hired individuals who would add value, dedication and knowledge to the sales team.
  • Tracked trends and suggested enhancements that would both challenge and refine the company's product offerings.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Attended weekly meetings with the group Owner to discuss strategies.
  • Developed a comprehensive training program for new sales associates.
  • Coached employees in successful selling methods and encouraged cross-selling additional products and services.
  • Built relationships with customers and the community to establish long-term business growth.
  • Contacted customers by phone, text, and email in response to inquiries.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
10/2016 to 07/2017
General Manager Kyle Edwards Auto Group Muskogee & Checotah Oklahoma, Dodge, Chrysler, Jeep, RAM, GMC, Buick
  • Exceeded regional annual sales target by 130%.
  • Supported the sales team in writing proposals and closing contracts.
  • Increased regional market share by 120% within 3 months.
  • Developed quarterly and annual sales department budgets.
  • Created and launched new online marketing strategies that resulted in 130% sales increase.
  • Planned and directed staff training and performance evaluations.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Approved all sales staff budget expenditures.
  • Promptly resolved all customer requests, questions and complaints.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Built relationships with customers and the community to establish long-term business growth.
  • Interfaced with management and colleagues in a professional manner.
  • Managed and recorded all leads from outbound telephone marketing.
  • Prioritized daily workflow's, including all inbound calls, quotes and sales-related inquiries.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Completed quarterly forecasting and monthly financial reviews.
  • Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Analyzed third-party data and investigated new growth opportunities.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Developed and implemented campaigns for email, online advertising, search engines and direct mail.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Instructed staff on appropriately handling difficult and complicated sales.
01/2004 to 02/2016
General Manager Riverside Autoplex McAlester, Poteau, Muskogee, & Holdenville Oklahoma Dodge, Chrysler, Jeep, RAM, Chevrolet


  • Developed quarterly and annual sales department budgets.
  • Planned and directed staff training and performance evaluations.
  • Reviewed operational records and reports to project sales and determine profitability.
  • Approved all sales staff budget expenditures.
  • Attended sales training camp and brought best practices leadership back to the company.
  • Engaged employees in business processes with positive motivational techniques.
  • Held sales coaching sessions.
  • Assessed employee performance and developed improvement plans.
  • Developed metrics and measured success in order to further penetrate the marketplace.
  • Created market and customer-specific marketing solutions for managed brands.
  • Interviewed clients to obtain information on needs.
  • Prepared sales contracts.
  • Generated referrals from satisfied clients.
  • Updated daily logs detailing leads, contracts and client visits.
  • Created benefit-oriented sales presentations.
  • Managed and recorded all leads from outbound telephone marketing.
  • Maintained friendly and professional customer interactions at all times.
  • Developed and rolled out new policies.
  • Initiated rollouts of new enterprise software solution for sales reporting.
  • Trained, coached and mentors staff to ensure smooth adoption of new program.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Collaborated with developers, advertisers and production managers to market products and services.
  • Analyzed third-party data and investigated new growth opportunities.
  • Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Scheduled and led weekly store meetings for all employees.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Reordered inventory when it dropped below predetermined levels.
  • Interviewed job candidates and made staffing decisions.
This resume is created in 7 minutes.
Summary

Retail manager for over 15 years.

Managed 5 retail stores for Gap.

Currently a  General Manager at Gap Port Jefferson

Skills
  • Ability to analyze data to drive results
  • Excellent planning and execution skills
  • Excellent time management skills
  • Leads team of 18 sales associates.
  • Effectively directs others
  • Customer focused
  • Meets Deadlines
Accomplishments

Successfully managed 5 Gap locations with volumes of 2.5million up to 5.5 million.

Played a key role in the opening of the Gap in Port Jefferson in 1991

Successfully supervised the expansion of the Gap in Smith Haven Mall in 1995

Experience
05/2017 to 04/2019
General Manager Gap Bridgehampton & Port Jefferson, NY
10/2015 to 05/2017
Brand Manager Gap Port Jefferson, NY
Responsible for meeting company visual standards.
09/1998 to 03/2000
Personal Banker Astoria Federal Bank Port Jefferson Station, NY
Customer engagement
Meet bank product quotas
Financial planning
05/1991 to 09/1997
General Manager Gap
Managed 3 Gap Stores
Port Jefferson, Bridgehampton and Lake Grove
Education and Training
Education Hunter College New York City, New York
Associate of Arts: Liberal Arts And General Studies Suffolk County Community College Selden, NY
This resume is created in 7 minutes.
Summary

Experienced Owner Operator/Driver professional with strong leadership and relationship-building skills.

Motivated driver successful at managing customs compliance, inventory control, customer service and transportation logistics. Excellent problem solving and interpersonal skills.

Punctual and efficient Driver seeks a position as part of a delivery team with opportunities for professional growth and development. Motivated to provide prompt, friendly and professional service at all times.

Highlights

  -Planning ability      

  -Initiative to work independently

  - Up-to-date on DOT regulations

  -Air Brake Certification

  -Operation of refrigerated trailers 

  -Over the road experience


  • Strategic thinker
  • Customer-oriented
  • Strong communicator
  • Trained in over 35 states safety regulations
  •  Dependable and reliable  
  • XATA operation proficiency
Experience
03/2011 to 02/2013
Driver/ Company W.S.E/ Willie Shaw Express Elm Springs, AK
-Retained valid proof of insurance and registration in vehicle at all times.
-Hooked and unhooked trailers from the tractor and converter dollies.
-Loaded and unloaded trailers with mechanical freight handling equipment.
-Submitted reports on the condition of the truck at the end of each trip.
-Maintained records required for compliance with state and federal regulations.
-Delivered customer orders to homes and places of business within established time frames.
-Lifted freight and other objects of various shapes, sizes and weights up to120 pounds.
01/2013 to 10/2017
Owner Operator/ Contractor KLLM Transport Jackson, MS

-Coordinated daily delivery schedules based on customer schedules, peak delivery times and alternate routes.

-Loaded and unloaded trailers with mechanical freight handling equipment.

-Maintained records required for compliance with state and federal regulations.

-Interacted with customers and vendors in a friendly and timely manner.

-Submitted reports on the condition of the truck at the end of each trip.

Education
3
High School Diploma: regular studies Mount Vernon Alexandria, Virginia, USA
1
High School Diploma: Liberal Arts MCI/ Maine Central Institute Pittsfield, Maine, United States
2
Associate of Arts: Liberal Arts/ Science Manor College Jenkintown, Pennsylvania, United States
This resume is created in 7 minutes.
Career Focus
Reliable compassionate high school senior seeking an entry level position as a Veterinary Technician to enhance my skills learned and practice while in school, and to attend to patients with the up most care.
Relevant Skills
  • Ability to administer vaccination
  • Restraints of animals
  • Perform animal Physicals
  • Animal Care
  • Safe Use of PPE
  • Excellent communication skills
  •  Superior customer service
  • Ability to work with a team
  • Emotional stability under stress
  • Reliable and Punctual
Work Experience
Kenyon-Construction April 2015 to Current General Contractor Helper
Spokane, WA
  • Clean equipment
  • Pack and organize construction materials
  • Measuring and cutting of construction materials
Self Employment June 2016 to July 2016 Pet care
Spokane, WA
  • Food preparation for daily meals
  • Supervision of animals
  • Administered daily medication
Certifications
  • First Aid/CPR/AED, American Heart Association, Expires 2019
  • 21st Century Skills Precision Certification, May 2017
Education
University High School 2017 High School Diploma Spokane Valley, WA
  • leading Table Top Game Club 2016-2017
NEWTECH skill center 2017 certification program : veterinary assisting program Spokane Valley, wa
This resume is created in 7 minutes.
Professional Summary
Innovative Project Manager effective in leading maintenance and construction projects from inception to completion. Results oriented with a talent for leading by example and inspiring peak performance in staff. More than 15 years of progressive project management experience and repeated success in challenging the status quo, directing large capital improvement projects, and achieving budget targets. 
Education/Certificates/Licenses
  • Associate of Arts in Business, Santa Rosa Jr. College-Santa Rosa, CA.  
  • Certificate in Supervisory Management, Santa Rosa Jr. College, Santa Rosa, CA. 
  • General Contractor's License-State of California #789986 (inactive) 
  • Certificate in Heavy Equipment Operation-Superior Heavy Equipment, Walnut Creek, CA.
  • OSHA 30 hour General Safety Training Course
  • Member of C.E.R.T - Citizen Emergency Response Team for SOCC
  • Citizen Emergency Response Training; Southwest Oregon Community College: 2011
  • Amateur Radio License # HG7KII 
  • State of Oregon Public Pesticide Applicator License # AG-1035993PPA
Experience
Facilities/Operations Manager Dec 2011 to Jun 2016
Southwestern Oregon Community College Brookings, OR
  • Developed policies, procedures, and standards for facilities operations
  • Management of 5 employees, including recruitment, writing job descriptions, and staff development
  • Developed Budgets
  • Oversight of the maintenance department, construction projects, and landscaping of the 25,000 sq. ft. campus. The campus included: classrooms, a large community room, small meeting rooms, a science lab with an acid tank, a large commercial kitchen, office space, a satellite college center, and a rental property for Head Start. 
  • Corrected a number of maintenance and construction problems including: Equipping the buildings with a new electronic card reading system, fixing the hot water heaters and enlarging the exhaust venting pipes, leveling floors, fixing the exhaust system in the kitchen, wiring and security camera corrections, and repairing leaks and walls. 
Lead Maintenance Technician Aug 2008 to Feb 2011
ABM Engineering Crescent City , CA
  • Developed maintenance standards for two courthouses and holding cells. 
  • Worked as a member of the management team which included representing the company to outside agencies and the public
  • Provided subcontractor oversight in secured areas of the courthouse
  • Managed several large capital improvements including: Installation of a new HVAC system, the replacement of several atrium and skylight window panes due to large leaks, the remodeling of the court staff's office area, and the removal of large trees and replacement of the parking lot. 
Director of Maintenance Jan 2002 to Jul 2002
Stonepine Estate Carmel Valley, CA
  • Managed the maintenance of a 300+ acre estate which included an equestrian center, tennis courts, 4 hole golf course with pond, horse race track, formal gardens, a garden for the commercial kitchen, 5 individual housing accommodations, a 15 room chateau, 2 water tanks with wells, 2 pools, and 2 large grass fields which served as event venues. 
  • Managed 2-4 employees
  • Developed a budget, and created a new invoicing system which allowed for better oversight of contractors
  • Managed several large capital improvements including: upgrading the Chateau's electrical system, upgrades to the phone and cable system of the Hermes House, upgraded the front door locking system, Construction of a green house for a wedding venue, replacing the greens on the golf course, re-lighting the driveway for the equestrian center, and creating a wine cellar tasting room. 
General Contractor Nov 2000 to Dec 2011
Self Employed General Contractor Brookings , OR
  • Managed all phases of the construction process from estimates, permitting and inspection, and underground selection, and oversight of sub-contractors. 
  • Jobs included: Replacement of a septic system, interior remodels, installation of hardwood flooring, construction of gravel driveways, complete re-wiring of buildings, replacement of a propane water heater with electric, and kitchen remodels. 
Facilities Engineer Jun 2000 to Jan 2002
Carmel Valley Ranch Carmel Valley, CA
  • Managed the maintenance of a large complex of guest units, club houses, hot tubs, and restaurants. 
  • Provided excellent customer service to all guests.
  • Appointed to the Quality Assurance Team
Maintenance Supervisor Nov 1999 to Jul 2000
Hamilton Woods Apartmewnts Novato, CA
  • Completed the renovation, including seismic upgrades, to a 180 unit, 10 building complex. 
  • Managed 3 employees
  • Oversaw the maintenance of a 180 unit apartment complex, fitness center, laundry room, pool, and rental office. 
This resume is created in 7 minutes.
Professional Summary

Seasoned Operations Manager who excels at streamlining operations to decrease costs and promote organizational efficiency in all areas of Construction.

Skills

Construction Management

Budget-Value Engineering

Critical Path Schedule

Complete Projects Under Budget

Zero Workers Comp Claims

Excellent Communication Skills

Completion of Every Project per Plans

Completion of Every Project per Codes

Complete Projects Ahead Schedule

Complete Project to Specifications

Work History
General Contractor Commercial Construction, 01/1983 to Current
Hightower Construction Fresno, California

President and Chief Financial Officer


Government Support Facilities

Medical Facilities

Hotel Restorations

Historic Building Restorations

Shopping Centers

Grocery Stores

Restaurants

Schools

Day Care Centers

Car Washes




Project Engineer, 05/1978 to 01/1983
Cross Construction Inc. Fresno, California
Project Engineer of City of Fresno Bus Administration Building, CSUF Full Functioning Dairy Project, Clovis Unified School District
Engineer Department Head, 03/1973 to 02/1975
Walker and Walker Inc. Fresno, California
Design and Construction of 10 Shopping Centers, 6 Industrial Centers and 4 Schools
Electrical and Mechanical Design Engineering, 10/1973 to 02/1975
Blaney Engineering Fresno, California
Mechanical and Electrical Design Engineering on Commercial Projects, Schools and Industrial Projects
Education
Bachelor of Science: Mechanical Engineering and Electrical Engineering, CSU Polytechnical School - San Luis Obispo
Certifications
State of California Contractors State License Board License#476177
This resume is created in 7 minutes.
Professional Summary
Experienced Liaison Engineer (MRB certified) with a strong educational background in structures analysis, supported by 8 years of professional work experience at the Boeing Company, Sikorsky Aircraft, and Gulfstream Aerospace. Emphasizing in dispositioning non-conformances and general stress analysis on the 747-8,  UH-60M Blackhawk, MH-60R Seahawk, S-76D, G-500, and G-600 programs.
Skills
  • Catia V5
  • AutoCAD
  • Aircraft interior MRB experience
  • Dispositioning nonconformances
  • Static and fatigue analysis
  • Wings, systems, and fuselage MRB experience
  • Composite fabrication and repair procedures
  • Machined parts procedures
  • Technical writing
  • Was really really good
  • MS Office programs (Word, Excel, PowerPoint)
  • Lean and 6S
  • Positive attitude
  • Ability to work independently
  • Gets along well with co-workers
Work History
05/2016 to Current
MRB Structures Engineer, Contractor Gulfstream Aerospace Savannah, GA
  • Utilized MRB authority to design, analyze and disposition non-conformances for the G-500 and G-600 programs 
  • Coordinated with Stress Engineering, Design Engineering, Materials and Process Technology, Quality Control,  Management, and Manufacturing to solve engineering and manufacturing non-conformances
  • Conducted static strength and fatigue analysis to validate repairs met originally designed structural and functional criteria 
  • Recommended simple non-destructive test procedures and standards
  • Dispositions took into account interchangeability / replaceability, & maintainability with safety being the prime objective
09/2015 to 03/2016
MRB Structures Engineer, Contractor Sikorsky Aircraft Stratford, CT
  • Provided written repair dispositions for design and manufacturing non-conformances
  • Conducted static strength and fatigue analysis to validate repairs met originally designed structural and functional criteria  
  • Served as a Liaison Engineer on the UH-60M Blackhawk, HH-60M Medevac, and MH-60R Seahawk
  • Ensured suppliers comply with Sikorsky standards
  • Recommended simple non-destructive test procedures and standards
  • Coordinated with other engineering disciplines including Stress, Design, and Materials & Process Technology when necessary to ensure all repairs met the design objective
  • Provided technical support for quality control and manufacturing
07/2008 to 07/2014
Liaison Engineer The Boeing Company Everett, WA
  • Utilized MRB authority to design, analyze and disposition non-conformances for the 747-8 Wings, Empennage, Stabilizers, Body Joins, Cabin Systems, and 41/42 section
  • Conducted static strength and fatigue analysis to validate repairs met originally designed structural and functional criteria 
  • Recommended simple non-destructive testing procedures and standards 
  • Coordinated with other engineering disciplines such as Stress, Design, Aerostructures, and Materials & Process Technology when necessary to ensure all repairs met the design objective
  • Ensured suppliers comply with Boeing standards  
  • Wide band of experience serving as a Liaison Engineer on the 747-8 Intercontinental from the wing line through Pre-flight & Delivery and into Refurb and Change Incorporation     
Education
2009
Bachelor of Science: Civil Engineering
University of Washington - Seattle, WA
  • Emphasis in Structural Engineering
  • Statics, Mechanics of Materials, and Dynamics coursework
Accomplishments
  • Member of Materials Review Board (MRB) as regulated by the federal government of U.S.A.
  • Successfully completed Universal Product Review (UPR) and Commercial Product Review (CPR) training