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Executive Profile

A versatile and driven business leader with 23+ years of experience in Sales Management (B2B & B2C), Business Development, Key Account Management, Strategic OEM Relationship Management, Channel Management, Technical Services and Project Management in companies of global repute across diverse industrial sectors including marine, power, automotive, mining and downstream oil and gas industry with specialization in lubricants and fuels. Experience in managing engineering operations, maintenance and production management has helped develop a valuable techno-commercial perspective.


Acquired international exposure leading a cross-functional project team to develop power business across Middle East, S.E Asia & Caspian Markets. Collaborated with global marketing, global key account team, supply chain & technical services to develop an end-to-end strategy and implementation road map.


Demonstrated track record of managing change, turnarounds to achieve growth and drive extraordinary business results. Passionate for people development and streamlining operations to maximize operational efficiency, revenue and profitability.

Skill Highlights
  • Sales Management (Direct & Indirect Channels)
  • Business Development
  • Key Account Management
  • Channel Management
  • P&L Management
  • Strategic Planning
  • Route To Market Specialist
  • Order To Cash Process Expert
  • Operations Management
  • Turnaround & High-Growth Strategies
  • C-Level Customer Relationship Management
  • Staff Training & Development
  • Contract Negotiations
  • Budgeting & Forecasting
  • Sales & Operations Planning
Core Accomplishments
  • Led Global Sales 1st initiative nationally to develop a world class sales organization.
  • Best Sales Leader Award for achieving maximum growth in downturn.
  • Honorable Mention Award for developing maximum new customers.
  • Received Sector Champion Award for returning maximum profitability.
  • Received several LAT (Leadership, Accountability, Team work) Awards
  • EVP Award for Establishing a Global Platform for Sharing Best Practices
  • VP Award for Leading the Value Demonstration Project at a global level.
Professional Experience
General Manager Aug 2014 to Apr 2015
Midas Safety Karachi

Lead a cross functional team with full P&L responsibility to manage operations and turnaround a business with a portfolio of industrial solutions consisting of bearings, welding solutions, personal protective equipment and fire solutions. Managed strategic relationships with blue chip companies like 3M, SKF, ESAB, Honeywell and Dupont.

National Sales Manager Jan 2010 to Jul 2014
Shell Lahore
  • Managed a business with an annual turnover of 60 Mn USD and a large diverse team.
  • Developed strategy and led project teams to tap sector opportunities in multiple industrial sectors-Increased profitability by 25%.
  • Proactively managed top-level relationships with customers, business partners, distributors, franchises and OEMs.
B2C Channel Sales Manager Mar 2009 to Dec 2009
Shell Lahore
  • Managed a business worth 20 Mn USD in franchise workshops, transport fleets & OEMs
  • Managed a team of 2 Key Accounts Managers and 3 Field Account Managers.
Cluster Technical Manager Apr 2006 to Feb 2009
Shell Lahore
  • Provided techno-commercial services to differentiate the value offering in key sectors like Power, Mining, Construction, Oil & Gas, Automotive, General Manufacturing etc
  • Led a team of 5 Technical Managers and 6 Field Engineers to support a business of 90 Mn $.
  • Supported business for product launches & developed partnerships with high profile global OEMs e.g., Waukesha, Caterpillar, Komatsu, Suzuki, Case New Holland, AGCO.
Regional Sales Manager Oct 2001 to Mar 2006
Shell Islamabad, Karachi
  • Managed the business development and sales in multiple industrial sectors.
  • Achieved growth of 30% by improving the depth and reach of distribution channel.
Service Manager Oct 2001 to Jan 2001
Toyota Islamabad
  • Led the service department team to increase revenue from after sales activities.
  • Looked after all after sales related functions to provide high standard customer service.
  • Improved productivity by 25% and profitability by 35% by implementing various programs.
Project Engineer Feb 2001 to Oct 2001
United Nations Development Program Islamabad
  • USAID funded project to improve fuel efficiency and reducing greenhouse gas emissions.
  • Conducted studies on practical ways to control emissions and provided inputs for legislation.
Manager Mechanical Transport Jun 1995 to Dec 2000
Pakistan Navy/Joint Staff Headquarters Islamabad
  • Managed a transport fleet of 300 vehicles, an automotive workshop and a fueling terminal.
  • Implemented various effective control measures achieving savings of PKR 3 million.
Deputy Manager Dockyard Mar 1994 to Jun 1995
Pakistan Navy Karachi
  • Led a team of over 250 technical personnel to provide technical and repair support to ships.
  • Provided technical and repair support to ships including planning and implementing repair and maintenance schedules, following ISO QMS practices and ensuring high standards of repair quality and operational readiness of sea going and harbor fleet.
Senior Marine Engineer Officer Jan 1991 to Feb 1994
Pakistan Navy
  • Managed the operation, maintenance, repairs and refits of shipboard machinery including propulsion plant to deliver targeted uptime & operational requirements.
  • Coordinated with dockyard authorities and logistics to ensure timely repairs and uninterrupted spares supply to ensure highest levels of operational readiness.
  • Managed training and development of engineering crew.
  • Ensured high standards of HSE within the department.
Education
MBA, Marketing 2003 Preston University Islamabad
Post Graduate Diploma, Marine Engineering 1993 Pakistan Navy Engineering College Karachi
Bachelor of Science, Mechanical Engineering 1990 NED University of Engineering and Technology Karachi
Project Work

Took on a broadening assignment as Regional Business Development Project Manager- Power for Middle East, Central Asian States, South Asia and Pakistan from August 2011-March 2014


  • Lead a multi-cultural & multi-functional project team to develop power sector.
  • Developed the project plan, extensively collaborated with Global Technology teams, Global Key Account Team, Global Marketing Team and Regional Supply Chain.
  • Managed relationships with key Global OEMs like Wartsilla, GE, Siemens, ABB etc.
  • Worked with business managers to support capacity building and ensure execution.
Professional Trainings
  • Building High Performance Teams
  • Shell Leadership Challenge
  • Japanese OEM Workshop
  • Coaching For Performance
  • Communication & Interpersonal skills
  • Project Management
  • Finance For Non-finance Managers
  • Sales Mastery 1&2
  • Base Oils Technology Course
  • Area Manager's Workshop
  • Business Controls Workshop
  • Sales, Operations & Planning Workshop
  • HSSE Workshops

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Professional Summary

Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Capable of reviewing records and making sound judgments about personnel, risks and field operations.

Skills
  • Self-Motivated
  • Skilled in conflict resolution
  • Sound Judgement
  • Computer Efficient
  • Safety and Security
  • Emergency response
  • Emergency management
  • Surveillance
  • Risk management
  • Risk mitigation
  • Incident reporting
  • Effective communication
  • Public relations
  • Defensive driving
  • Organized multi-tasker
Work History
City Carrier Assistant 11/2019 to Current
United States Postal Service Gulfport, MS
  • Planned and cased mail in sequence of delivery for designated route
  • Routed correspondence, products, or mail to correct destinations
  • Operated vehicles and equipment to transport packages and mail pieces
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues
Signals Intelligence Analyst 10/2017 to Current
United States Air Force Reserve Marysville, CA
  • Achieved 96% or above on all physical fitness evaluations and agility testing over 3 Years
  • Advised Airmen on operations, intelligence and risk assessments in daily briefings
Corrections Officer 02/2016 to 07/2019
Solano County Sheriff's Office Fairfield, CA
  • Responded to calls in both routine and emergency situations
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints
  • Inspected conditions of locks, doors, and gates of correctional facility to ensure security and help prevent escapes
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility
  • Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies
  • Streamlined operational efficiencies by effectively maintaining daily shift activity logs
  • Examined incoming and outgoing mail to ensure conformance with regulations
Car Wash Technician 11/2013 to 05/2014
Ryko Solutions Vacaville, CA
  • Performed preventive and corrective maintenance unsupervised
  • Developed and maintained professional relationships with car wash owners to ensure proper service was being met
  • Entrusted to properly diagnose, order correct parts, and render solutions
United States Marine Corps 07/2009 to 07/2013
U.S. Department of Defense Oceanside, CA
  • Automotive Maintenance Technician with 4 years of experience in Diesel Engines, troubleshooting and diagnostics
  • Responsible for performing corrective maintenance and preventative maintenance equipment repair orders. Perform daily tasks such as Limited Technical Inspection vehicles inducted into maintenance cycle; ensure vehicle dead line is maintained and orderly
  • Instill discipline, demonstrate leadership and MOS expertise to junior marines Responsible for training and supervision of new mechanics. Successfully taught new mechanics how to complete corrective maintenance in a professional, safe, and timely matter
  • Demonstrated techniques to new mechanics on how to work under stressful and unfavorable conditions. Supported junior marines with knowledge and guidance from personal experiences
Education
Associate of Science: Criminal Justice Diablo Valley College - Pleasant Hill, California
Associate of Science: Information Technology Gateway Technology Academy - Kenosha, Wisconsin
Accomplishments
  • Active TS/SI Clearance
  • Top Academic Student in Corrections Academy at Napa Valley College Criminal Justice Training Center
  • Selected as a CPR / AED First Aid instructor to plan, coordinate, and create a CPR class for the Sheriff's Office

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Summary

Experienced Electrician helper. Organized, Independent worker with strong leadership and relationship-building skills. Looking for an opportunity to use my knowledge and experience to help grow with your company. 

Highlights
  • Works well in a team environment

 

  • Strong customer focus

 

  • Quick learner

 

  • Complex problem solving

 

  • Manual labor skills

 

  • General math skills

  • Superior troubleshooting skills

 

  • Excellent written and verbal communication skills

 

  • Detail oriented

 

  • Strong work ethic

 

  • Wire knowledge

 

  • Consistent work history

Accomplishments

Equipment Maintenance 

  • Performed routine maintenance on equipment on as-needed basis.

 

Inspection 

  • Followed checklists to inspect drives, motors, and belts and do other maintenance jobs.

  • Inspected electrical systems, equipment, and fixtures to identify safety hazards for replacement or repair.

 

Inventory Control 

  • Restocked and organized items as necessary and as directed.

 

Machine Repair 

  • Detected machine malfunctions and problem-solved accordingly.
  • Repaired, maintained and replaced parts on dies.

 

Electrical Wiring 

  • Worked to meet current NFPA electrical codes and company guidelines.

Maintenance/Repair 

  • Repaired AC/DC circuits and multiple volt type 3-phase circuits.

 

Experience
March 2007 to June 2012
American Industrial Kapolei, HI Electrician Helper/Labor

Analyzed system problems. Conferred with engineers and other personnel to implement operating procedures, resolve system malfunctions, and provide technical information.  

Reduced downtime during production by maintaining equipment and reducing unnecessary maintenance.Repaired wiring,equipment, and machinery.  

Set up station by receiving picking and packing order and gathering packing materials. Reviewed work orders and communicated with prior shift to assess work needs for the day.  

Supported technicians in equipment maintenance and repair. Used hand tools to change worn cutting tools. Unpacked and assembled all new merchandise using variety of power tools.  

Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions. Attended monthly safety meetings to ensure machine operation safety. Communicated operational issues and changes to supervisor on regular basis. 

Followed company procedures to maintain work environment in a neat and orderly condition.  

Installed, aligned, and balanced new equipment. Oiled and cleaned machines and added coolant to machine reservoirs. 

March 2003 to April 2007
Aloha Water Waipahu, HI Helper

Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating. Maintained a consistent, regular attendance record. Provided prompt, efficient, friendly, and quality service at all times. Set up storeroom and work areas to allow easy access to stock items. Immediately informed supervisors of any problems or unusual situations and took appropriate action. Maintained a positive working relationship with fellow staff and management. Received and unloaded incoming shipments. 

Education
Waianae High School
Waianae, HI, Oahu
Diploma

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Summary of Qualifications
  • Over 15 years experience with marine coatings including; two part linear polyurethanes, single-part paints, anti-fowling, marine varnishing and gel coating.
  • More than 20 years lamination repair and restoration experience.
  • Over 3000 hours of grinding experience, including sanding and polishing small parts for marine applications.
  • Extensive pneumatic air tool experience including, die grinders, D/A sanders, cut-off wheels and reciprocating saws.
  • Extensive experience in management of up to 42 personnel. 
  • Long and short term forecasting and reporting.
  • Interpret blueprints, technical drawings and vessel schematics to insure proper installation of components and builds.
  • Over three years of plant maintenance including troubleshooting and repair of industrial equipment.
  • Supervised Military Combat Operations in various locations in Europe, Central America and the Middle East.
Work Experience
Composites and Marine Coatings Manager, 03/2015 to Current Haven Boatworks Port Townsend, WA
Manage Composites and Marine Coatings department of full- service shipyard with private, commercial vessels, and Naval contracts. Provide damage and corrosion inspections and assessments. Prepare estimates for labor and materials for projects 1 hour to 500 hours in scope. Ensure work is performed to meet or exceed specified quality standards and timelines.
Composite Technician, 01/2005 to 03/2015 Portland Yacht Services Portland, ME

In preparation for painting, responsible for proper surface condition and repair of marine vessels. Proper use of 2-part "Awlgrip" LPU coatings, primers, base coats, metallics and clear coats using HVLP conventional spray application. Use of single-part traditional marine paints. Applied ablative and hard antifouling coatings. Structural and cosmetic fiberglass repair and use of vinyl, poly and epoxy resins and gel coats.

Laminator,Sander, Polisher, 05/1998 to 05/2005 CPL/Bruce McGee Surfboards Ericeira, Portugal

Laminated surfboards in fast-paced production environment. Responsible for the final finished product. Sanding, polishing and spray finishing using conventional HVLP spray gun.

Maintenance Technician, 01/1995 to 01/1998 Sea Ray Boats Merrit, FL

Functioned as a member of maintenance team to upkeep and repair industrial equipment for boat builder including woodshop fabrication, maintaining and rebuilding resin pumps, maintenance, and repair of vacuum filtration systems, reparation of overhead cranes. Scheduled maintenance for industrial air compressors and dryers. Skilled Forklift Operator.

Platoon Sergeant, 01/1982 to 01/1993 U.S. Army
  • Airborne Combat Engineer Unit Supervised 42 personnel for the construction of strategic obstacles including mine fields, wire obstacles, road craters, rapid runway repair of damaged airfields, construction of Bailey, timber trestle, and floatbridges.
  • Served as squad member, team leader, squad leader and Platoon Sergeant.
  • Veteran of Gulf War Desert Shield and Desert Storm.
Military Experience
Platoon Sergeant, 02/1982 to 02/1993 United States Army

Airborne Combat Engineer Unit: Supervised 42 personnel for the construction of strategic obstacles including; minefields, wire obstacles, road craters, rapid runway repair of damaged airfields and construction of Bailey, timber trestle, and float bridges. Served as a squad member, team leader, squad leader and Platoon Sergeant. A veteran of the Gulf War, Desert Shield, and Desert Storm.