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Summary
Self-motivated Team Leader with over 5 years of experience within in the logistics industry. Active leadership skills and talent in motivating and helping teams achieve business goals and objectives.
Skills
  • Certified MHE Trainer
  • Trained with AS-400
  • Skyrider Equipment Licensed 
  • Problem solving
  • Trained with Maves
  • Demonstrated ability to work independently or within a team environment
Experience
Team Lead 02/2010 Current Vitran Logistics/Legacy Supply Chain Services Brampton, Ontario
  • Daily opening and preparation of work area for a team of up to 50 individuals.
  • Creating daily manifest from AS-400 and Maves.
  • SCALE application.
  • Machine Operator; Powered Pallet Rider, Order Picker, Counterbalanced Stand-Up Lift Truck.
  • Training and continued development of all new and existing team members.
  • In-charge of all Purolator Outbound Shipments; Creating Waybills, Tracking Shipments and follow-ups.
  • Active participation within the Health and Safety committee
Automotive Service Technician 02/2009 02/2010 Planet Ford Brampton, Ontario
  • Preformed basic maintenance on customers vehicles.
  • Efficiently worked through daily scheduled Oil Changes and Fluid Flushes.
  • Operated Tire Machine and Balancer to complete tire rotations.
  • Worked with head mechanic to complete work on Engine Swaps, Suspension, and Breaks.
Education
2010 Sandalwood Heights Secondary School Brampton, Ontario
This resume is created in 7 minutes.
Professional Summary
A telemarketing professional with eight plus years of BPO experience, seven years of which was focused on selling North American based products and services. Possesses good communication skills, strong business acumen, and willingness to contribute to the team's overall success.
Skills
  • Strong verbal and communication skills
  • Knowledgeable in basic MS Office Applications
  • Has extensive knowledge in sales (both inbound and outbound) as well as in the field of customer service gained from years of being in the BPO industry
  • Strong attention to details
  • Critical-thinker and quick in making decisions, most especially in front of deadlines
  • Adaptive and knows very well how to work under pressure
  • Experience in account and territory management, pricing and proposals, and contract negotiations (B2B)
Work History
Content Writer 09/2017 to Current
Multi Layer Media UK
  • Main task is to research and write blog posts and power pages for different clients that are uploaded to their websites.
  • The topics to be written can be anything depending on what the client does. It can informational posts, sales, or marketing. 
  • The goal is to be able to get high rankings from Google's search engine.
Sales Consultant 07/2014 to 09/2017
MicroSourcing - e-Commerce Plaza Quezon City, NCR
  • Worked with the largest credit card processing company in Canada as a Sales Consultant, specifically handling independent businesses (B2B).
  • Part of the role includes cold-calling to non-existing merchants in order to identify needs and come up with competitive solutions in order to get them on board.
  • Enhance existing merchants' credit card processing experience by upgrading services based on the business need.
Account Manager 06/2012 to 04/2014
Synnex-Concentrix Quezon City, NCR
  • *Worked with one of the biggest IT distribution companies in the US, specializing in B2B campaign.
  • Role includes creating new relationships with IT resellers while maintaining and managing existing accounts.
  • Grew existing accounts as far as purchasing IT products and services is concerned as well as made non-buying accounts become familiarized with what the company had to offer.
  • Handled all inquiries which included product information, provided pre-sales support as well as post sales. *Assisted customers with tracking information, credit application, customer service, and technical support concerns.
  • Worked on bids and RFQs for re-sellers who do Federal, Education and local government businesses.
  • Provided reports, used by management team to make sales projections, study our market, and determine areas of opportunities, and available market share that is not being picked up.
Sales Representative 02/2010 to 03/2012
US Auto Parts (Philippines) Mandaluyong, NCR
  • *Handled incoming calls from customers which included mechanics and people who need replacement parts and components for their vehicles.
  • Helped customer make sure that the replacement parts they're ordering will work on their cars and assist them with post-sales inquiries.
  • Transferred from sales to a non-voice post to provide back end support. Assisted customers through email, phone calls, and follow ups.
Customer Service Representative 08/2009 to 02/2010
West Contact Services, Inc. Makati, NCR
  • Handled incoming phone calls from truck drives, freight liners, and gas stations owners, who need to get their checks authorized. 
Customer Service Representative 10/2008 to 06/2009
Sitel Pioneer 2 Mandaluyong, NCR
  • Catered to customers who call in requiring assistance with their credit card accounts.
  • Provided information to account holders like balances, checking their due dates, transferring balances, accepting payments over the phone, and all other tasks related to customer service.
  • Offered services to customers such as payment protection plans and rewards programs as part of up-selling.
Technical Support Representative 05/2008 to 07/2008
TeleTech Mall of Asia Site Pasay City, Metro Manila
  • Worked as a Tier ! Technical Support Representative for AT&T DSL.
Education
BBA: Major in Marketing 2006-2008 (undergraduate) Polytechnic University of the Philippines - Maynila, NCR, Philippines
High School Diploma: 2004 Pasay City East High School - Pasay, NCR, Philippines
Elementary: 2000 Apelo Cruz Elementary School - Pasay, NCR, Philippines
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Professional Summary
Experienced and dependable student mechanic with hands-on experience and excellent training to perform service, diagnostics, and repairs on domestic and imported automobiles and trucks.
Skills
  • Small Engine Mechanic
  • Brake repair and replacement 
  • Clean Driving  record 
  • Light vehicle hoist certified 
  • Excellence in preventative maintenance and calibration
  • Repair order experience
  • NATEF Maintenance and Light Repair Training
  • Familiarity with OSHA and MSDS
  • Job shop experience
  • Computer proficient
  • Customer relationship building
  • Project management skills
Work History
Automotive Mechanic - Intern, Current
Self - employed Brighton, Michigan
  • Performed automotive repair services for a community clientele
  • Repaired, replaced and adjusted brake calipers and pads.
  • Conducted routine, scheduled maintenance services such as oil changes, tire rotations and tune-ups.
  • Communicated effectively with peers on future problems and repairs that might need to be addressed.
  • Reviewed work orders and discussed them with supervisors.
  • Safely used hand and power tools, including T-strippers, torque wrenches, and automotive diagnostic equipment.
  • Performed suspension system repairs on domestic automobiles including struts and shocks
  • Inflated tires on a test machine and adjusted controls to simulate road conditions.
Prep Cook Dishwasher, 03/2018 to Current
Panera Bread Brighton, MI
  • Maintained high standards of customer service in a high-volume, fast-paced operation.
  • Exceeded expectations and parameters of kitchen goals and daily kitchen work.
  • Maintained smooth and timely operations in preparation and kitchen sanitation.
  • Cleaned, per approved sanitation and safety guidelines, all dishes, glasses, utensils, pots and pans and related food preparation/serving items and equipment.
  • Performed preventative maintenance of dishwasher machinery. 
Food Service Worker, 08/2017 to 01/2018
Hungry Howie's Pizza Brighton, MI
  • Cooked batches of food according to standard recipes.
  • Cleaned and sanitized work areas, utensils and pans.
  • Maintained food safety standards at all times.
  • Consistently provided friendly customer service.
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Greeted customers and provided excellent customer service.
  • Cross-trained and coordinated scheduling with team members to ensure seamless service.
  • Handled currency and credit transactions quickly and accurately.
Education
High School Diploma: 2019
Brighton High School - Brighton, MI
  • Five semesters in Automotive Technology program
  • Accepted into Advanced Automotive Technology program
  • Courses in theory and operation of a 4-stroke gasoline internal combustion automobile engine/drivetrain system
  • Use hand tools, power tools, solvents, cleaners, lifts, and other various equipment in observance of OSHA and MSDS
  • Diagnose engine conditions (air/fuel, ignition, compression) 
  • Identify, maintain, diagnose, and repair components of the steering and suspension system
  • Diagnose and repair the electrical system
  • Diagnose and repair break systems
Certifications
  • Vehicle Lift Certification: capacity 10,000lbs - 2016
  •   SP-2 Certification - 2016
This resume is created in 7 minutes.
Professional Summary

Reliable worker with strong mechanical aptitude and a willingness to learn.

History of completing scheduled maintenance and vehicle repairs according to specifications. Proficient in troubleshooting problems, completing services and documenting everything in the computer for customer and shop records.

Skills
  • Safe driver in adverse conditions
  • Incident-Free Driving Record
  • Operated Motor Vehicles
  • Time Management Skills
  • Hand Truck Operation
  • Clean Driving Record
  • Efficient Manner
  • Skilled Forklift Operator
  • Polite Demeanor
  • Reliable Responsible Driver
  • Comprehensive Visual Memory
  • Verbal Communication Skills
  • Courteous Service
  • Basic computer skills.
  • Can lift over 50 lbs
  • Responsible in the working place
Work History
Automotive Technician, 01/2018 to 06/2018
INFINITI Of BaysideQueens, NY
  • Sought out opportunities to gain new skills in different areas of vehicle repair and maintenance.
  • Responded to customer telephone calls, emails and in-person requests for assistance.
  • Communicated issues to leaders and helped develop solutions.
  • Maintained cleanliness, safety and efficiency of garage.
  • Trained and coached employees on procedures for completing all types of repairs and maintenance actions.
  • Accurately read, understood, and carried out written instructions.
  • Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
AUTOMOTIVE DETAILER, 12/2014 to 04/2015
NEMETS HYUNDAIQueens, NY
  • Washing and cleaning of automobiles on lot, lot maintaince, quality care of new cars.
  • Maintained positive relationships with all customers.
  • Followed standards and procedures to maintain safe work environment.
  • Performed routine preventive maintenance to ensure that building systems operated efficiently.
  • Maintained shop, company equipment and inventory.
  • Operated hand tools to adjust functional parts of devices and control instruments.
DAYCARE ASSISTANT, 06/2014 to 08/2014
SARATOGA FAMILY INNQueens, NY
  • Monitored children (ages 3-5) and took care or daycare facility.
  • Promoted good behavior by using the positive reinforcement method.
  • Promoted language development skills through reading and storytelling.
  • Kept classrooms clean by sterilizing and disinfecting children's toys and surfaces.
  • Organized small groups of children while transitioning to and from outdoor play.
  • Maintained a child-friendly environment by allowing frequent access to outdoor activities.
MAINTENANCE CLERK, 03/2013 to 08/2013
PUPPY LANDQueens, NY
  • Took care of many species of animals and disposal of store wastes, Stocking shelves and counting inventory.
  • Collected empty carts and returned to the store.
  • Kept store floor free of hand baskets and shopping carts.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Education
High School Diploma: 2018
OSHA 30 hr - Queens, NY
NYS Drivers Lic
Additional Information
This resume is created in 7 minutes.
Summary
Results-focused management professional offering 10+ years of culturally sensitive leadership experience. Transforms high-potential staff into outstanding leaders who demonstrate the creativity and savvy that is critical to financial and operational success. Analyze the business as well as create and communicate clear action plans that optimize results with Store Sales Leaders alignment/commitment to the organizational mission.
Skills
  • Operations management
  • Staff development
  • Staff training and coaching
  • Supervision and training
  • Inventory control
  • Policy/program development
  • ​Sound judgment
  • Complex problem solving
  • Technically-savvy
  • Change management
Summary
Management/Leadership:
  • Managed up to 22 employees in a variety of positions from retail sales to automotive servicing.
  • Directed operation for 14 retail telecommunication operations
  • Hired, trained and developed talent.

Supply Chain/Logistic/Inventory Management:

  • Efficient in the use of Point of Sale' (POS) inventory management system​  documentation of utilization and inventory needs and producing positive outcomes.
  • Diagrammed supply chain models to help facilitate discussions with customers.
  • Developed material costs forecasts or standard cost lists.

Operations:

  • Followed established programs, policies and practices to produce safe operations by using regulatory and company requirements.
  • Developed, implemented and validated proper scheduling to maximize efficiency while minimizing labor costs.
  • Communicated plan needs of the service groups to the needs of the other organizational areas.
  • Overseeing inventory, distribution of goods and facility layout.

Other Duties and Responsibilities:

  • Planned and controlled change.
  • Managed quality assurance programs.
  • Researched new technologies and alternative methods of efficiency.
  • Setting and reviewing budgets and managing cost.
  • Implemented and monitored process improvement tools to ultimately achieve facility budget goals in the areas of safety, quality, efficiency, and cost.
Education and Training
Roosevelt University-American History 2001
Northern Illinois University-Liberal Arts-Associates Degree
Experience
Automotive Service Advisor 07/2017 to Current Andy Mohr Kia Avon, IN
  • Provided outstanding customer service for new and current owners of Kia and non Kia products and services. Monitored the progress of each vehicle and updated customers.
  • Worked with a team to assess needed maintenance based on age, mileage and history of vehicle, prepare a complete and accurate estimate of cost for labor and parts and, advise customer of options for repair.
  • Coordinated up to  20 technicians, and back staff lot attendants to ensure that the inventory of over 300 cars is managed, accounted for and protected on lot and while at our dealership. 
Account Specialist 01/2016 to 05/2017 MOBI Wireless Management Zionsville, IN
  • Provided white glove customer service and technical support to our Fortune 500 and high profile corporate wireless customers such as IBM and Victoria Secret as well as the State of Ohio.
  • Drove customer satisfaction for 27 large accounts,  processed service orders, provided operational support which includes a live helpdesk, chats, and email - General account maintenance.
  • Collaborated on a project to restructure the developmental path of 330 employees in operations, from the description of positions, to creating new positions to drive efficiency of Account Specialists up to our Client Service Managers
TPR Store Manager/District Trainer-Hiring Manager 05/2014 to 02/2015 T- Mobile Indianapolis, IN
  • Built a team of Store Managers and equipped them to hire and train the kinds of staff members that can deliver the best possible customer experiences.
  • Trained new and current associates for a future in leadership in an ever changing marketplace in areas of loss prevention specialist and inventory control.
  • Responsible for keeping store performance "scorecards," tracking everything from operational compliance, team dynamics, and store appearance to customer satisfaction and a rolling list of improvement areas.
  • Conducted store audits to ensure metrics are being met. 
  • Achieved top 10 in country for device activation's and attach rate 4 months in a row.
Service Manager/LP Coordinator 09/2011 to 03/2013 Bridgestone/Firestone Indianapolis, IN
  • Assisted Store Manager in determining personnel requirements and responsibilities: hiring, promotions, demotions, rate changes, and terminations for a multi-million dollar service center.
  • Led a team of 15 technicians and store staff to consistently meet the standards and customer satisfaction scores needed to be profitable in the front shop and the back shop.
  • Assessesed employee job performance and encourages progress and development of personnel using motivational techniques.
Store Manager/Trainer 09/2010 to 09/2011 Casual Male Retail Group Indianapolis, IN
  • Created a learning and nurturing environment for all Retail Team Members that promotes sales and service success, and internal career growth.
  • Ensured Visual Merchandising programs are executed and adheres to organizational standards.
  • Managed inventory control processes used for tracking inventory levels, ensuring data integrity, reconciled and reported physical inventories and provided analysis of discrepancy.
  • Controlled shrink in a high shrink environment, training of sales associates, and execution of corporate directives in a timely and efficient manner on a low payroll budget was by far the most difficult aspect of this position.
Indirect Service Specialist 01/2008 to 06/2010 Cricket Telecommunications Chicago, IL
  • Supported existing accounts and sourcing new accounts to expand the territory.
  • Coached and counseled personnel for 14 stores from Schaumburg to downtown Chicago on key sales and reputation metrics, recognized positive performance against key sales and reputation metrics, and held people accountable for poor performance.
Store Manager 10/2004 to 03/2006 Pacific Sunwear Indianapolis, IN
  • Inspired and motivated others by modeling organizational core values, expertly engaged customers and demonstrating passion for selling.
  • Met business sales goals, created compelling customer experiences, and retained fantastic talent while holding associates accountable for following all policies and procedures
  • Conducted and documented comprehensive store audits; reviewed results and train and educate on correct procedures and increase compliance.
  • Led a customer focused, sales driven, profitable and productive store location.
  • Created a compelling customer experience, and retaining and attracting fantastic talent while holding associates accountable for policies, and procedures.
This resume is created in 7 minutes.
Objective
to obtain a position in the automotive field where I can improve my skills.
Profile
  • 7 years experience as an Automotive technician. 
  • Self motivated to continue self enrichment concerning advancement in automotive technology. 
  • Goal Oriented individual with leadership capabilities
  • Organized , highly motivated and detailed problem solver. 
Education and Training
Associate of Science : Automotive Service Technician , 2011 ATI Career Training Center Fort Lauderdale, FL, United States
High School Diploma : 2008 Central Demerara Academy Georgetown, Guyana
Ford Certified
Courses Taken
  • Engine repair and electrical systems
  • Electronic systems - heating and air conditioning
  • Brakes , steering and suspension
  • Manual and Automatic transmissions 
  • Technical customer service
  • Business communications
  • Technical Mathematics 
Professional Skills
  • Diagnose service and repair automotive engines
  • Diagnose service and repair automotive electrical and electronic systems
  • Diagnose service and repair manual drive trains, automatic transmissions and transaxles
  • Diagnose service and repair brakes, suspension and steering systems
  • Diagnose service and repair heating and air conditioning systems
  • Diagnose service and optimize engine performance
  • Diagnose cause of complaint using various tools and diagnostic testing procedures
  • Record customer / vehicle information , update repair history , verify customer complaint 
  • Obtain technical data such as ; wiring schematics, repair procedures and specifications using various online information systems 
  • Prepare estimate for total cost of repairs, consult customer and close on repair sale
  • Install aftermarket mobile electronics including: anti-theft systems, audio and video equipment, remote starters, navigation systems etc.
Experience
Automotive Technician
January 2011 to December 2013
Plantation Ford Plantation, FL
Automotive Technician
January 2014 to August 2016
Gus Machado Ford of Kendall Miami, FL
Automotive Technician
October 2016 to Current
Doral Lincoln Doral, FL
References
  • ​Available upon request 
This resume is created in 7 minutes.
Summary
A challenging career as a Mobility Equipment installer / Trouble Shooter
Accomplishments
  • Braun Lift and Vehicle Certified 
  • Ricon Lift and Vehicle Certified
  • NMEDA and QAP Certified 
  • B&D, Bruno, EZ Lock Certified
  • MPD, SureGrip, and MPS Certified
  • Welding Certificate
Experience
Presidential Conversions October 2015 to Current Installer & Service Technician
North Little Rock, AR
Received parts and maintained inventory.
Made emergency calls.
Talked with Customers about their equipment needs.
Installed boom type lifts in Trucks and minivans.
Installed platform lifts in minivans.
Installed DPA lifts in vehicles. Both Braun and Ricon.
Installed Bruno Valet and Link seating systems.
Installed Sure Grip, MPD, Wells Enberg, and MPS hand controls.
Installed EZ-Lock and QLK electronic lock down bases.
Followed NMEDA and QAP Guidelines on all installations.
Savannah Mobility Sales February 2010 to September 2015 Installation & Service Technician
Savannah, GA
Installed Boom Type lifts in minivans and Truck's.
Installed DPA platform lifts, both Braun and Ricon.
Installed MPD, SureGrip, MPS and Wells Enberg Hand Controls.
Installed B&D Transfer Seats, Link Seating Systems,
EZ-Lock and QLK Systems.
Followed NEMDA and QAP Guidelines on installations.
Tech Automotive February 2008 to June 2009 Master Automotive Technician
Sebring, FL
 This was an independent shop. Specializing in electrical diagnosis.
 Performed work on European, Import, and Domestic vehicles.
 Timing belt replacement
 Drivability concerns.
 Electrical diagnosis and repair.
 Performed preventive maintenance on all said vehicles.
 Really like the challenges of electrical diagnosis.
Alan Jay Automotive April 2007 to January 2008 Master Automotive Technician
Sebring, FL
This was a GMC, Pontiac, and Saturn dealership.  
Performed everything from an oil change to timing belt replacement. Preformed brake fluid flushes with both pressure and vacuum systems. Performed Transmission and Coolant flushes.
Preformed drivability issues. 
Performed warranty work on said vehicles. 
Performed customer pay work on said vehicles.
Performed general maintenance of vehicles.
V&O Dependable Car Care November 2006 to March 2007 Master Automotive Technician
West Columbia, SC
Diagnose and repair electrical problems with domestics &imports.
Diagnose and repair drivability issues with domestics & imports.
Perform engine repair, timing belts, chains, intakes.
Perform transmission filter/fluid changes.
Perform front end work on domestics & imports.
Perform front end alignments.
Perform tire mounting & balancing.
Perform preventive maintenance on domestics & imports.
Help other Techs in the shop when they need it.
Flow Audi Volkswagen October 2004 to September 2006 Automotive Tech
Charlottesville, VA
A8 and Q7 Certified. 
Executed daily operations of fixing and repairing customers vehicles.
Performed PDI Inspections of vehicles.
Helped other Techs around the shop.
Kept my Work area clean.
Took advanced classes whenever possible.
Education and Training
Universal Technical Institute 2004 Automotive Technology Houston, TX, USA
Significant courses included: 1440 Hours in the following subjects: Automotive Engines & Repair.
Fuel & Ignition Systems.
Brakes.
Climate Control.
Manual Transmissions.
Electronic Fundamentals.
Advanced Diagnostic Systems.
Audi Academy 2004 Automotive Technology Allentown, PA
480 Hours of Training.
14 Audi Certifications.
Learned drivability concerns.
How to replace timing belts on the 1.8L, 2.7L, 2.8L, and 4.2L engines
Had fix bugs the instructors put in vehicles.
This resume is created in 7 minutes.
Professional Summary

I bring management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills. Customer service professional dedicated to effective team management and customer satisfaction. Areas of expertise include sales, recruiting and people management. Also, proven skills in vehicle maintenance and completing light repairs to electrical, mechanical and other vehicle systems. Specializing in KIA and Hyundai vehicles always seeking ways to further knowledge, learn new procedures and help the team complete customer orders.

Skills
  • Creative problem solver
  • Customer service-oriented
  • Deadline-oriented
  • Dependable and reliable
  • Effective leader
  • Staff training/development
  • Efficient multi-tasking
  • Brake systems understanding
Work History
Automotive Service Technician, 12/2017 to 08/2018
Napleton Northlake KIA Palm Beach Gardens , FL
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Repaired brake, exhaust, electrical and other systems to optimal specifications.
  • Performed multiple types of manufacture recalls.
  • Completed numerous online and in class training course.
Automotive Service Technician, 10/2016 to 11/2017
Napleton Hyundai North Palm Beach , FL
  • Performed recalls, and new and old campaigns.
  • Repaired, replaced and adjusted brakes and brake pads.
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Tested vehicles and their components and systems.
  • Completed routine maintenance to prevent future breakdowns.
General Maintenance Technician, 11/2015 to 09/2016
Goodyear Jupiter , FL
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Inflated tires on a test machine and adjusted controls to simulate road conditions.
  • Tested vehicles and their components and systems.
  • Changed and replaced tires when needed
Store Center Manager , 05/2012 to 11/2015
Valvoline Instant Oil Change Green Acres , FL
  • Cross-trained and backed up other customer service managers.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
  • Trained staff on operating procedures, company services and policy's.
  • Met or exceeded daily and monthly goals.
  • Managed and maintained the necessary level of supplies and inventory in the shop.
  • Performed weekly schedules.
Education
Associates Degree: Automotive Science and Technology , 2012
Lincoln College Of Technology - 2410 Metrocentre Blvd , West Palm Beach
This resume is created in 7 minutes.
Skills
  • Contract auditing
  • Microsoft Office
  • Financial records and processing
  • Quick learner 
Experience
Automotive Technician May 2017 to May 2018
Firestone Complete Auto Care Bayonne, NJ
Organized and coded all documents related to due diligence for acquisitions.
Monitored multiple databases to keep track of all company inventory.
Effectively controlled the release of proprietary and confidential information for general client lists.

Manager Dec 2017 to Sep 2018
Pathmark NJ
Superb written and oral communication skills 
Critical thinking,decisions making and problem solving skills 
Education and Training
High School Diploma 2013 Patterson Adult High school Patterson, NJ, United States
Advanced Automotive technology trainee 2014 ResCare Job Corps Center Edison, NJ, United States
Automotive 2016 Northland jobcorp North land , VT, United States
This resume is created in 7 minutes.
Professional Summary
Skills
Work History
Apprentice Automotive Service Technician, 06/2003 to 12/2006
Stockburger Chyrsler Newtown, Pa
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
Automotive Technician, 01/2007 to 10/2009
Bob Hope's Auto Repair Trenton, NJ
  • Conducted routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Performed basic electrical diagnostics and repairs.
  • Basic emission system diagnostics and repairs.
  • Steering and suspension diagnostics and repairs.
  • Alignments
Master Automotive Technician, 10/2009 to Current
Princeton Chevrolet Lawrence Township, NJ
  • Conduct routine and scheduled maintenance services such as oil changes, lubrications and tune-ups.
  • Steering  and suspension repair.
  • Brake system repair.
  • Engine repair and rebuilding.
  • HVAC repair
  • Automatic and manual transmission repair and rebuilding.
  • Supervise and dispatch work to 2-3 other technicians.
  • Interface with service writers and customers as needed.
  • Test drive vehicles with customers to duplicate and verify their concerns.


Education
High School Diploma: ASEP - West Windsor Township, NJ


This resume is created in 7 minutes.
Summary
Motivated, goal-oriented Inside Sales Representative driven to obtaining new customers through consultative sales strategies. Efficient at generating and increasing sales while delivering top-notch customer service.
Skills
  • Strong sales-closer
  • Clear and articulate phone manner
  • Exceptional interpersonal skills
  • Positive attitude
  • Impeccable pipeline management
  • Flexible to different sales tactics
  • Top sales performer
  • Grit
Experience
Account Executive Apr 2018 to Nov 2018
TZA Long Grove, IL
  • Promoted and sold product concepts and offerings to multiple stakeholders across different departments within an organization. 
  • Oversaw a book of business with enterprise customers worth $10,000,000
  • Led in-depth product demonstrations and business cases to C-Suite executives.
  • Expanded my book-of-business through marketing campaigns, cold calling, and social media networking.
Inside Sales Representative Oct 2016 to Mar 2018
Primex Inc 965 S Wells St, Lake Geneva, WI
  • Achieved and met an annual quota of 2.8 Million dollars by building and maintaining customer and partner relationships.
  • Managed large pipeline to forecast sales. 
  • Developed a multi-regional channel system to drive reorder business.
  • Regularly led sales presentations to increase awareness and display benefits in new technology.
  • Created strategies to grow customer base which resulted in a 200% increase in monthly sales. 
Inside Sales Representative Sep 2015 to Oct 2016
Acquirent LLC 1603 Orrington Ave, Evanston, IL
  • Implemented a consultative selling approach on all outbound calls.
    Conducted business to business telephone sales. 
  • Developed customer relations.
  • Negotiated terms of service and pricing to sign 25 new clients monthly.
  • Produced $15k in net sales volume during an average week.
  • Drove consumer awareness through multiple trade shows.
Sales Representative/Lead Generator Apr 2015 to Sep 2015
Prescouter LLC 820 Davis St, Evanston, IL
  • Exceeded daily dial goal of 150 to generate 5 daily leads. 
  • Generated new business for outside sales representatives.
  • Aggressively qualified leads and developed rapport with prospects.
  • Managed and supervised a full team of lead generating professionals.
  • Exceeded team sales goals by 200%.


Automotive Technician May 2009 to Aug 2012
McGrath City Honda Chicago, IL
  • Developed an in-depth understanding of Honda systems and components.
  • Performed maintenance inspections, tune-ups, oil changes and other key services.
  • Kept the garage clean, organized and efficient.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions.
Technician/Porter Mar 2006 to Aug 2009
Enterprise Rent-A-Car Chicago, IL
  • Maintained fleet vehicles and transported vehicles to Enterprise branches
  • Handled porter logistics for co workers to ensure vehicles would be delivered when needed
  • Examined and inspected damaged vehicles. Estimated costs of parts, labor and supplies, and calculated deductibles.
Certifications

ASE Certified Mechanic with 8 years of dealership and independent shop experience

This resume is created in 7 minutes.
Professional Summary

Attentive Auto Technician committed to staying current with advances in repair technology and focused on continuing education by receiving Dealership training.

Certifications

ASE Master Technician

  • A1 Engine Repair
  • A2 Automatic Transmissions/Transaxles
  • A3 Manual Drive Train & Axles
  • A4 Suspension & Steering
  • A5 Brakes
  • A6 Electrical/Electronic Systems
  • A7 Heating & Air Conditioning
  • A8 Engine Performance
  • EPA Section 609 Certification.
  • Strong mechanical aptitude
  • Schematic diagram interpretation
  • Fast learner
Work History
Service Technician 12/2016 to Current
Harbor Chevrolet Long Beach, California, United States
  • Specialized in repairing and maintaining automotive transmissions.
  • Bumper to Bumper Technician with specialty in Transmission Repair.
  • Engine repair including short block, long block, and complete overhauls.
  • Performed alignment and adjustments.
  • Diagnosed and repaired electrical concerns, including terminal replacement, wiring repair, and connector replacement.
Service Technician 03/2015 to 12/2016
Win Chevrolet Casron, CA
  • Tested vehicles and their components and systems.
  • Diagnosed computer and electrical failure with appropriate testing equipment.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Replaced drive and hydraulic systems.
  • Performed Pre-Delivery Inspections.
  • Recalls, Campaigns, and Service Programming. 
  • Specialized in repairing and maintaining automotive transmissions.
Automotive Technician 09/2012 to 01/2015
La Cienega Transmissions Los Angeles, CA
  • Repaired, replaced and adjusted brakes and brake pads.
  • Tested vehicles and their components and systems.
  • Verified vehicle serviceability by conducting test drives and adjusting controls and systems.
  • Specialized in repairing and maintaining automotive transmissions.


Education
Technical Trade Diploma: Automotive Technology 2015 Wyotech - Long Beach, CA