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Professional Summary
I am a very detailed oriented individual who is motivated through my hard work ethic and ability to work quickly and efficiently.
Skills

Multitasking

Prioritizing

Time Management



Problem Solving

Team-Oriented

Quick Learner

Work History
Instructional Assistant- Special Education, 09/2015 to Current
Murphy Elementary School District Phoenix, AZ
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Assisted in developing student-led after-school tutoring program to teach under-privileged students.
  • Developed program to work with students and increase interest in higher learning.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
  • Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
  • Planned, implemented, monitored, and assessed a classroom instructional program.
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Consistently received positive teacher evaluations from students.
Habilitation Provider, 01/2013 to 09/2015
One Life Unlimited Glendale, AZ
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documents objective data and routine aspects of patient care.
  • Reported any unusual circumstances in the patients' condition or environment.
Customer Service Clerk, 05/2012 to 12/2012
Walgreens 265 West Highway 105
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Customer Service Associate, Taco Bell 9831 West Happy Valley Road
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Education
High School Diploma: 2011
Valley Vista High School - Surprise, AZ
This resume is created in 7 minutes.
Professional Summary
Knowledgeable Administrative Assistant familiar with office management and customer service. Dedicated to business success and adept at supporting all staff and customer needs.
Skills
  • Excellent communication skills
  • Database management
  • Accurate and detailed
  • Works well under pressure
  • Customer service-oriented
  • Microsoft Windows Proficient
  • Computer-savvy
  • Pleasant demeanor
  • Critical thinker
  • Spreadsheet management
  • Filing and data archiving
  • Quick learner
Work History
  • Administrative Assistant
  • Cornerstone Solutions, Inc.
  • Tallahassee, FL
  • July 2016 to April 2018
  • Focused on assisting Project Director with daily compliance, contract, regulatory activities, and matters.
  • Assisted and supported Project Director and more than 30 staff members with executing and fulfilling their obligations.
  • Provided callers with information pertaining to Job Corps program and directed callers to the appropriate person/department.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Prepared special reports.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Recorded meeting minutes.
  • Maintained files, records, and statistical data.
  • Monitored telephone communications.
  • Entered outreach and admissions data and information into internal and external databases including OASIS.
  • Maintained correspondence control log, and provided follow-up on dates for action items.
  • Performed data entry, dictation, and word processing of correspondence and other materials as required.
  • Prepared weekly and monthly statistical reports for Outreach and Admissions teams. Provided reports to Project Director and others as directed.
  • Served as office manager.
  • Maintained appropriate stock of office supplies.
  • Maintained accountability of property; adhered to safety and security practices.
  • Maintained petty cash fund for project office.
  • Customer Service Clerk
  • Cornerstone Solutions, Inc.
  • Tallahassee, FL
  • March 2015 to July 2016
  • Prepared special reports, maintained files and records, and monitored telephone communications.
  • Served as primary office receptionist for the Project Office.
  • Directed calls to appropriate individuals and departments.
  • Monitored, received, documented, and reported all inquiry calls.
  • Performed data entry and word processing of correspondence and other materials as required.
  • Entered data and information into internal and external databases.
  • Provided callers with information about Job Corps program as necessary.
  • Established and maintained various files and filing systems.
  • Prepared a variety of reports and correspondence in support of project operations and functions, and ensured their timely submission to the appropriate office, agency, team, or individual.
Education
  • Bachelor of Science - Legal Studies
  • Florida Gulf Coast University
  • Fort Myers, FL
  • 2020
  • Associate of Arts - General Studies
  • Tallahassee Community College
  • Tallahassee, FL
  • 2017
  • Coursework in Legal/Paralegal Studies
This resume is created in 7 minutes.
Professional Summary
Highly motivated team player capable of working in fast paced environments. Extensive knowledge of many accounting and finance policies. Looking for experience for a career in financial advising or financial analyzing.
Skills

Creative Problem Solver

Highly Dependable

Exceptional Communication Skills

Excellent Attention To Detail

Cash Handling Expertise

Quick Learner

Team Player

Skilled In Microsoft Word

Microsoft Excel Certified

Work History
01/2018 to Current
Sales Associate Hibbett Sports Denton, TX
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
03/2017 to 07/2017
Operations Clerk PointBank Denton, TX
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Handled various accounting transactions.
  • Sold cashier's checks, traveler's checks and money orders.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
12/2015 to 03/2017
Customer Service Wal Mart Denton, Texas
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
08/2013 to 01/2015
Customer Service Clerk Kroger Orange, Texas
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Sold cashier's checks, traveler's checks and money orders.
  • Maintained friendly and professional customer interactions.
  • Politely assisted customers in person and via telephone.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Education
Current
BBA: Finance
University Of North Texas - Denton, Texas

Expected Graduation Date: May 2018

GPA: 3.1

This resume is created in 7 minutes.
Professional Summary
Attentive Customer Service Representative with over ten years experience achieving customer service satisfaction and customer retention goals. Independent and quick thinking team player seeking a role offering increased responsibility.
Skills
  • Fast learner
  • Highly dependable
  • Organized 
  • Detail Oriented 
  • Dependable 
  • Efficient 
  • Team building expertise
  • Bilingual
  • Responsible 
  • Creative problem solver
  • Excellent work ethic
  • Cash handling and management
  • Positive and friendly
  • Strong interpersonal skills
Work History
Customer Service Clerk 10/2006 to 06/2017
No Frills Supermarket Omaha, NE
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Politely assisted customers in person and via telephone.
  • Directed calls to appropriate individuals and departments.
  • Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Operated cash register to conduct POS transactions while checking customers out
  • Code 21's on alcohol sales for cashiers underage 
  • Counted down cashier cash drawers and prepared cashier and store variance report 
  • Counted all store cash and completed store cash and change order 
  • Cashed checks 
  • Sold money orders, stamps, money grams and western union transfers 
  • Operated cash register to cover lunches and breaks 
Education
High School Diploma: Incomplete Omaha South Magnet High School - Omaha, NE Attended from 1 
This resume is created in 7 minutes.
Professional Summary

I am a proactive professional who has been consistently praised by my co-workers. Over the course of my 10 year experience, with LT TILE, INC. I've developed a skill set directly relevant to the MSR (Member Service Representative) position you are hiring for, including sales administration, customer service, and customer satisfaction. Overall, I have consistently demonstrated excellent communication skills, teamwork, and problem-solving abilities in every aspect of my role as Head Clerk. I am positive with the experience and skill set I have developed over the years of my previous employment I will become a valuable asset to Navy federal.

Skills
  • Strong client relations
  • Exceptional communication skills
  • Creative problem solver
  • Adaptability
  • Ability to work with several operating systems
  • Works well under pressure
  • Professional and Mature
  • Quick learner
  • Biligual (Spanish)
  • Dedicated team player
Work History
Customer Service Clerk 08/2008 to 01/2018
LT TILE, INC San Antonio, Texas
  • Researched and updated all required materials needed for employees, partners and clients.
  • Scanned documentation and entered into proper database.
  • Processed cash and credit payments rapidly and accurately.
  • Prepared and distributed payroll for staff.
  • Resolve customer issues quickly and efficiently.
  • Routinely answered customer questions regarding material and pricing.
  • Supervised and directed all material and shipment processing.
  • Accepted incoming stock and delivered materials to designated locations.
  • Earned management trust by serving as key holder responsible for opening and closing store.
Education
High School Diploma Karen Wagner High School - San Antonio, TX
This resume is created in 7 minutes.
Professional Summary

Reliable, dependable, hardworking dental assisting professional with vast knowledge of clinical procedures and medical and dental terminology. Experienced in front office dental and chairside assistance. Enthusiastic about dental health and enjoys educating patients about personal dental care, hygiene and preventative techniques. 

Certifications
  • Radiation Safety and Technique Certificate
  • AED/BLS/CPR through American Heart Association
Skill Highlights
  • Dental X-rays assistance
  • Digital X-rays
  • Mounting X-rays
  • Impressions
  • Fabricating temporary crowns
  • Coronal polishing ability
  • Vital signs aptitude
  • Sedative dressings
  • Hand-piece care proficiency
  • Suture removal
  • Mouth mirror inspection
  • Sterilizing and sanitizing
  • Dental equipment maintenance
  • Desensitizing agents
  • Restorations
  • Excellent communication

 

  • Appointment scheduling proficiency
  • Alphanumeric Filing
  • Ability to Multi-task
  • Microsoft Office
  • Manual and computer charting
  • Infection Control (ICE)
  • Knowledge of root canals
  • Periodontics proficiency
  • Perio charting
  • Front office procedures
  • Patient educator
  • Dental records management
  • TMJ exams
  • Dentrix
  • Tray set-ups
  • HIPAA/OSHA Compliance
Clinical Experience
Dental Specialty Care Lancaster, CA
Completed 160 Extern Hours
Dental Assistant
  • Dentrix, X-Rays
  • Assisted dentists with procedures
  • Sterilized and sanitized instruments and tray set-up
  • Cleaned and maintained patient rooms and office
Professional Experience
Administrative Assistant 07/2017 to 11/2017 Team Legal Lancaster, CA
  • Medical Records
Lead Therapist 11/2011 to 09/2015 Massage Green Spa Ontario, CA
  • Exceptional client service 
  • Trained other therapists
  • Administrative duties
Massage Therapist 08/2011 to 12/2011 Avalon Chiropractic Ontario, CA
  • Provide therapeutic massages for accident, rehabilitation and worker's compensation patients
  • Tailor massage therapy to fit patient needs based on doctor's assessment
Volunteer 10/2010 to 09/2011 Relay For Life Lancaster, CA
Customer Service Clerk 01/2007 to 08/2011 GAP Outlet Ontario, CA
Education and Training
Dental Assisting 2017 High Desert Medical College Lancaster, CA
  • Student of the Month Award
  • Academic Excellence Awards
  • Perfect Attendance Awards
Massage Therapy 2011 American Career College
High School Diploma: General Education Antelope Valley High School
This resume is created in 7 minutes.
Summary
Accomplished Personal Assistant receptive to client needs. 15+ years of experience managing the task lists of even the most demanding business executives.  Experiece in househpld management, domestic responsibilities, and business-related duties.  
Skills
  • Self-directed
  • Results-oriented
  • Excellent communication skills
  • People Person
  • Independent worker
  • Detail oriented
  • Superior Interpersonal skills
  • Fast learner
Experience
Customer Service Clerk Oct 2016 to Mar 2018
Publix Super Market Winter Park , FL
  • Worked as a team member performing cashier duties, product assistance  and customer serrvice assistance.
  • Processed payments, returns and other transactions.
  • Computed accurate sales prices for purchase transactions.
  • Assisted customers with store and product complaints.
Executive Assistant Kelly Price & Company Winter Park, FL
  • Completed various home and office-related errands and tasks.
  • Distributed promotional materials.
  • Ran errands, set apointments and picked up groceries and dry-cleaning, etc.
Personal Assistant The Crown Family Winter Park, FL
  • Maintained household inventory and maintenance schedules.
  • Checked mail, shopped for groceries and handled bill payments.
  • Cleaned and maintained a clean and orderly house and property.
  • Ran errands, including grocery shopping and picking up dry cleaning.
  • Organized work projects around client's house, including home repairs and lawn maintenance, etc.
  • Entrusted with care for the home when owner was away on business or vacation.
Personal Assistant Apr 1999 to Aug 2004
Brad Blum Winter Park, FL
  • Responsible for various errands to assist business executive.
  • Maintained household inventory and maintenance schedules.
  • Arranged for and met with repairman/maintenance staff to maintain household.
Education and Training
High School Diploma New Braunfels High School New Braunfels, TX