Customer Service Clerk resume examples

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Professional Summary
I am a very detailed oriented individual who is motivated through my hard work ethic and ability to work quickly and efficiently.



Time Management

Problem Solving


Quick Learner

Work History
Instructional Assistant- Special Education, 09/2015 to Current
Murphy Elementary School District Phoenix, AZ
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Implemented reading and writing workshops to increase student literacy and support school reading programs.
  • Assisted in developing student-led after-school tutoring program to teach under-privileged students.
  • Developed program to work with students and increase interest in higher learning.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
  • Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
  • Planned, implemented, monitored, and assessed a classroom instructional program.
  • Fostered meaningful relationships among students through student field-trip retreats and team-work community service projects.
  • Consistently received positive teacher evaluations from students.
Habilitation Provider, 01/2013 to 09/2015
One Life Unlimited Glendale, AZ
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Scheduled and accompanied clients to medical appointments.
  • Maintained a clean, healthy and safe environment.
  • Obtained household supplies and ran daily errands.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documents objective data and routine aspects of patient care.
  • Reported any unusual circumstances in the patients' condition or environment.
Customer Service Clerk, 05/2012 to 12/2012
Walgreens 265 West Highway 105
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Followed merchandising guidelines to present visually appealing displays.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
Customer Service Associate, Taco Bell 9831 West Happy Valley Road
  • Demonstrated integrity and honesty while interacting with guests, team members and managers.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Pleasantly and courteously interacted with customers.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built loyal clientele through friendly interactions and consistent appreciation.
  • Prepared all food orders within a 2-3 minute time frame.
  • Assembled food orders while maintaining appropriate portion control.
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
High School Diploma: 2011
Valley Vista High School - Surprise, AZ

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Professional Summary
Knowledgeable Administrative Assistant familiar with office management and customer service. Dedicated to business success and adept at supporting all staff and customer needs.
  • Excellent communication skills
  • Database management
  • Accurate and detailed
  • Works well under pressure
  • Customer service-oriented
  • Microsoft Windows Proficient
  • Computer-savvy
  • Pleasant demeanor
  • Critical thinker
  • Spreadsheet management
  • Filing and data archiving
  • Quick learner
Work History
  • Administrative Assistant
  • Cornerstone Solutions, Inc.
  • Tallahassee, FL
  • July 2016 to April 2018
  • Focused on assisting Project Director with daily compliance, contract, regulatory activities, and matters.
  • Assisted and supported Project Director and more than 30 staff members with executing and fulfilling their obligations.
  • Provided callers with information pertaining to Job Corps program and directed callers to the appropriate person/department.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.
  • Prepared special reports.
  • Coordinated, scheduled and arranged meeting and travel calendars, including business and social events.
  • Recorded meeting minutes.
  • Maintained files, records, and statistical data.
  • Monitored telephone communications.
  • Entered outreach and admissions data and information into internal and external databases including OASIS.
  • Maintained correspondence control log, and provided follow-up on dates for action items.
  • Performed data entry, dictation, and word processing of correspondence and other materials as required.
  • Prepared weekly and monthly statistical reports for Outreach and Admissions teams. Provided reports to Project Director and others as directed.
  • Served as office manager.
  • Maintained appropriate stock of office supplies.
  • Maintained accountability of property; adhered to safety and security practices.
  • Maintained petty cash fund for project office.
  • Customer Service Clerk
  • Cornerstone Solutions, Inc.
  • Tallahassee, FL
  • March 2015 to July 2016
  • Prepared special reports, maintained files and records, and monitored telephone communications.
  • Served as primary office receptionist for the Project Office.
  • Directed calls to appropriate individuals and departments.
  • Monitored, received, documented, and reported all inquiry calls.
  • Performed data entry and word processing of correspondence and other materials as required.
  • Entered data and information into internal and external databases.
  • Provided callers with information about Job Corps program as necessary.
  • Established and maintained various files and filing systems.
  • Prepared a variety of reports and correspondence in support of project operations and functions, and ensured their timely submission to the appropriate office, agency, team, or individual.
  • Bachelor of Science - Legal Studies
  • Florida Gulf Coast University
  • Fort Myers, FL
  • 2020
  • Associate of Arts - General Studies
  • Tallahassee Community College
  • Tallahassee, FL
  • 2017
  • Coursework in Legal/Paralegal Studies

This resume is created in 7 minutes.
My goal is to learn what it takes to work in a business and to help in the industry by using my talents. Service-focused professional and friendly team player with a knack for building productive working relationships.
  • Good interpersonal skills
  • Fluent in English and Spanish
  • Team Player
  • Can work under pressure
  • Open to learning new concepts​
  • Can meet deadlines
Camp Counselor
Miami, FL
Kyodai Ryu Karate School/ Jun 2014 to Aug 2014
Customer Service Clerk
Cayey, PR
Agape PR/ Jun 2015 to Jul 2015
Hospital Volunteer
Caguas, PR
Cruz Roja Americana/ Apr 2016 to Jul 2016
High School Diploma Thomas Alva Edison School 2016 Caguas, PR
Bachelor's Degree in Business Administration UPR Cayey Cayey, PR Currently in Progress

This resume is created in 7 minutes.
Professional Summary
Highly motivated team player capable of working in fast paced environments. Extensive knowledge of many accounting and finance policies. Looking for experience for a career in financial advising or financial analyzing.

Creative Problem Solver

Highly Dependable

Exceptional Communication Skills

Excellent Attention To Detail

Cash Handling Expertise

Quick Learner

Team Player

Skilled In Microsoft Word

Microsoft Excel Certified

Work History
01/2018 to Current
Sales Associate Hibbett Sports Denton, TX
  • Greeted customers in a timely fashion while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Prioritized helping customers over completing other routine tasks in the store.
  • Engaged with customers in a sincere and friendly manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Built relationships with customers to increase likelihood of repeat business.
03/2017 to 07/2017
Operations Clerk PointBank Denton, TX
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Handled various accounting transactions.
  • Sold cashier's checks, traveler's checks and money orders.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Maintained friendly and professional customer interactions.
12/2015 to 03/2017
Customer Service Wal Mart Denton, Texas
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
08/2013 to 01/2015
Customer Service Clerk Kroger Orange, Texas
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Sold cashier's checks, traveler's checks and money orders.
  • Maintained friendly and professional customer interactions.
  • Politely assisted customers in person and via telephone.
  • Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

BBA: Finance
University Of North Texas - Denton, Texas

Expected Graduation Date: May 2018

GPA: 3.1