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I oversee all money transactions among ten to twelve licensed pawnbrokers. Maintained all scheduling duties. Very familiar with all opening and closing procedures. Also supervised all firearm transactions including FBI background checks, gun forms, and the process of actually releasing the firearm.
All duties included bookkeeping, answering phone, assist with monthly invoices, data entry, numeric and alpha filing, assist with drug screens and background checks. Providing the best service in assisting both men and women locate employment.
I successfully bought, sold, and traded merchandise which included all cash functions. I handled police reports, answered phone, numeric and alpha filing, purged outdated files and created a very strong customer base. I also took pride in keeping the store clean organized and professional.
|I am a skilled Team Leader committed to addressing customer concerns with speed, accuracy and professionalism. A Team Leader who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. A Customer Service Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
I am a hands-on hardworking Customer-Focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. A dedicated leader with demonstrated ability to train, manage and motivate team members to achieve organizational objectives.
|Highly enthusiastic Customer Service Representative with ten years client interface experience. I have ten years of Call Center experience in Outbound, as Customer Service Representative/Supervisor in Sales and Market Research. A Customer Service Representative at Vodafone in Billing and Accounts Department.
Energetic and reliable Team Leader/Customer Service Representative with in-depth knowledge of Call Center environments, Account Management and Training.