Guest Room Attendant resume examples

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Skillful Guest Room Attendant resume

Sarah Davis
Summary

A hardworking, reliable, and detail oriented person that understands the importance of excellent customer service. It is my goal to perform my job well, and to keep customers/clients feeling as comfortable and satisfied as possible in whatever environment necessary. I am highly adaptable to addressing diverse customer needs with a proven history of building trust, promoting customer and employee satisfaction, and resolving concerns.

Skills
  • Competent with Microsoft Office Applications
  • Competent with E-Oscar (Credit Bureau Reporting Platform)
  • Competent with Encompass (Mortgage servicing and origination platform)
  • Competent with Mortgage Builder (Mortgage Servicing platform.)
  • Assisting with internal Audits
  • Assisting with monthly and quarterly reporting
  • Strong Phone Presence
  • Credit card payment processing
  • Inventory control
  • Housekeeping
  • Experienced in building rapport and trust with a diverse population
  • Active listening skills
  • Excellent communication skills
  • Conflict management
  • Fast Learner
  • Calm and level-headed under stress
  • Quick problem solver
  • Works well with others
  • Proven patience and self-discipline
  • Adept time management skills
  • Skilled multitask-er
  • Focused and detail-oriented
  • Courteous demeanor
  • Assisting with ADL's
  • Body mechanics knowledge
  • Following care plans
  • Charting patient services and activities
  • Following HIPPA and maintaining the highest level of discretion
Experience
Operations Maintenance/Reporting Coordinator 07/2019 to 03/2020 Primary Residential Mortgage Colorado City, AZ
  • Processed ACDVs and AUDs via credit reporting platform E-Oscar.
  • Performed maintenance (posting loan modifications, updating personal information, updating accounts to reflect loan documentation, correcting errors, etc.) on borrower accounts via Mortgage Builder.
  • Assisted with internal audits.
  • Assisted with monthly and quarterly reporting.
  • Created and maintained spreadsheets and updated logistical reports in Excel.
  • Attended department meetings.
  • Worked closely with team members to understand project requirements, develop solutions and meet deadlines.
  • Handled all misc. delegated tasks.
Guest Services 06/2018 to 01/2019 Zion Red Rock Springdale, UT
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions
  • Worked as a team with management and other coworkers to find creative solutions to problems in the workplace
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues
  • Organized supplies for efficient use based on expected customer needs
  • Cleaned and returned vacant rooms to occupant-ready status
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Educated patrons on entertainment and sporting events in nearby areas and made reservations to establishments, boosting local tourism
  • Handled payment processing duties and provided customers with receipts and proper bills and change
Housekeeping/Guest Services 01/2018 to 06/2018 Coral Pink Ranch Cane Beds , AZ
  • Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction
  • Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers
  • Dusted and vacuumed assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
Certified Nursing Assistant 07/2017 to 12/2017 Hurricane Health and Rehab Hurricane, UT
  • Assisted resident's with ADLs including but not limited to: transferring, providing catheter care, administering heat and ice packs, bathing/showering, dressing, and assisting with elimination
  • Regularly advocated for patient needs
  • Promoted continuity of care by accurately and completely communicating to other caregivers the status of patients for which care is provided
  • Provided residents and families with emotional support
  • Recognized and reported abnormalities and/or changes in patients' health status to nursing staff
  • Measured and documented all facility residents' vital signs weekly
  • Assisted nurses with skin checks/care
  • Transported and served meals and snacks according to prescribed diets
  • Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs
  • Maintained a clean, orderly and well-stocked environment.
  • Preformed post mortem care
  • Prepared patient rooms prior to their arrival
Online Customer Service Representative 06/2016 to 04/2017 Seat Cover Connection Canebeds, AZ
  • Accurately documented information and sent it to supervisors
  • Recommended and helped customers select merchandise based on their needs
  • Exchanged returned merchandise for customers quickly and efficiently.
  • Completed purchases with credit and debit payment methods.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Accurately recorded and ordered large quantities of merchandise
Education and Training
2017 RidgeView CNA Program St. George, UT
CPR (AED) Certification Course 2017 St George, UT
High School Diploma 2015 Southwest High School St George, UT
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Job-winning Guest Room Attendant resume

Madeline O'Neal
Summary
Recent graduate and aspiring clinician who obtains a Bachelors of Arts degree in Speech-Language Pathology, and a minor in Family and Human Development from the University of North Texas. Obtained 42 hours and 47 minutes of direct clinical hours from the University of North Texas' Speech and Hearing Department; and, 29 direct observational hours. Enthusiastic team player committed to delivering quality care and therapy techniques to subjects and their development. Highly driven to achieve exceptional patient outcomes as a prospective key member of a multidisciplinary case-management team. Highlights superior communication skills to all demographics of people. Dedicated patient advocate skilled in addressing peoples' various aspects of needs. Has a strong knowledge of life-span language disorders.
Skills
  • Aphasia and Adult Apraxia of Speech experience
  • Geriatric experience
  • Autism spectrum experience
  • Experience with preschool and school-aged populations pertinent to expressive and receptive language disorders
  • Experience with adults pertinent to physical disabilities
Experience
Caregiver 08/2016 to 08/2018 Julie Lord North Richland Hills, Texas
  • Gave individualized instructions to clients through therapy and daily routines
  • Used clear communication and professionalism to develop constructive relationships with families of clients
  • Facilitated and assisted clients with functional mobility to increase comfort and quality of life
  • Assisted clients with physical movements to help restore function and lessen pain and disability
  • Instructed clients in the safe and effective use of pulleys, weights, inclined surfaces and other equipment through physical therapy exercises.
  • Expertly customized conventional physical therapy techniques to meet the specific needs of each client.
  • Earned repeated commendations from supervisor and clients for providing high-quality, compassionate care
  • Compassionately assisted clients with debilitating conditions such as back pain, arthritis, fractures, and spinal cord injuries
  • Advocated for and strove to protect the health, safety and rights of each client
  • Provided the highest quality of care to clients and their families
Childcare Attendant 11/2013 to Current Geri Cohen Southlake, Texas
  • Maintained daily accountability of children's individual activities, behaviors, meals and naps.
  • Established a safe play environment for the children.
  • Encouraged children to be understanding of others.
  • Maintained a child-friendly environment with access to outdoor activities.
  • Helped children reach milestones in the area of self-care.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Worked outside normal hours to be available to answer parent and children's questions.
  • Took appropriate disciplinary measures when children misbehaved.
  • Expertly modified the implementation of conventional speech therapy techniques to address the developmental and specific needs of younger two children of ages 3 and 5.
  • Expertly modified private and public environmental settings for the alleviation of eight year old's Sensory Processing Disorder.
Education
Bachelor of Arts: Speech and Hearing Sciences 2017 University of North Texas Denton, TX, United States
  • 3.691 Cumulative GPA
  • Graduated Cum Laude
  • 3.846 Major GPA
  • Member of non-profit organization Sigma Alpha Christian Women's Social Club
  • Member of the National Student Speech Language Hearing Association Club (NSSLHA)
  • Minor in Human Development and Family Studies- expanded knowledge over the socio-cultural, biological, and communicative needs pertaining to various populations
Master of Science: Speech-Language Pathology 2020 Lamar University Beaumont, TX
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Top Guest Room Attendant skills

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Experienced Guest Room Attendant resume

Heather Schludecker
Professional Summary

Client-engaging professional with energetic personality and skills in customer service and employee management. Able to train, monitor and encourage teams to give customers memorable and positive experiences. Proficient in all areas of store operations and reliable in seeking out and capitalizing on improvement opportunities. Desire to take on challenging new role with expanding operation.

Work History
Financial Coordinator Feb 2018 - Current
Brightstar Care Of Lake County Highland, IN
  • Entered all important data with exceptional accuracy into company's system
  • Set up and updated customer accounts with interactions, payments and personal information
  • Repeatedly met deadlines of completing payroll and billing while excelling at other tasks regarding new clients and other business matters
Senior Guest Service Team Leader Aug 2016 - Feb 2018
Target Cedar Falls, IA
  • Responsible for directly leading 40 plus team members while also managing the whole store in day-to-day operations 4-5 days a week.
  • Resolved all customer issues in a professional manner while prioritizing customer satisfaction.
  • Helped implement Target's new ship-from-store process and facilitated training employees on how to efficiently find, pack, and ship merchandise to customers.
  • Conducted interviews, hired new employees, and held team member meetings to update employees on best practices and continued expectations to help improve store efficiency.
  • Completed all opening and closing procedures, including counting contents of cash register, ensuring team members performed closing duties, and opening/ locking up the store.
Wings Certified Trainer/ Server Oct 2014 - Jun 2016
Buffalo Wild Wings Evansville, Indiana
  • Trained new employees.
  • Consistently offered professional and genuine hospitality while establishing rapport with guests.
  • Rectified guest complaints quickly and efficiently.
Additional Information

Volunteer Activities: · Soup Kitchen · Feed the Children at Valparaiso University · Meals on Wheels

Skills
  • Team leadership
  • Merchandising operations
  • Process and procedure development
  • Marketing strategy
  • POS systems knowledge
  • Staff training and advancement
Education
Business Management University of Southern Indiana Evansville, IN
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