Quality Analyst resume examples

Supervisor: CTR Mathew Broomer

• Provided direct intelligence support to the Global War on Terror
• Employed as a part of a high profile team embedded in a multi-intelligence fusion watch floor environment
• Exploited full motion video (FMV) collected by sensors on ISR platforms, while applying HUMINT and SIGINT information to FMV imagery analysis
• Used an electronic light table to exploit NTM imagery in softcopy
• Created imagery-derived products and reports for published distribution
• Compiled intelligence materials for use in briefings to high-level government personnel

Battalion AS-2, 1-108th Field Artillery

Supervisor: CPT Andrew Compean

• Assessed risks associated with friendly/enemy courses of action and acted to counter/neutralize intelligence threats
• Evaluated, interpreted, analyzed, and produced general intelligence products
• Facilitated operations and training for enlisted intelligence qualified soldiers
• Conducted data analysis, coordinated activities, prepared schedules, memos, and official documents
• Ensured proper dissemination of intelligence information and products
• Acted as an advisor regarding sensitive and confidential information while using intelligence systems and data to reduce uncertainty for the Battalion Commander
• Directed and supported operational activities of the military intelligence staff

Supervisor: GS-14 Maria Da Luz Furtado

• Performed Document and Media Exploitation (DOMEX) services that assist in the identification of assets and evidence of money laundering and other investigative support to the law enforcement community
• Analyzed evidence for content and relevance as determined by the Priority Intelligence Requirements (PIRs) in order to assist in the identification of assets, criminal associates, evidence of money laundering, and other investigation specific requests
• Examined and analyzed seized and subpoenaed information to identify investigative leads
• Created quantitative reports in Excel, wrote intelligence reports (ISRs), and created graphics on a daily basis
• Worked closely with investigative personnel as a technical expert to review and analyze source document(s) for information pertinent to ongoing investigations
• Briefed and provided working aids to DEA Special Agents in conjunction with ongoing operations and cases
• Assisted in federal search warrants

Supervisor: CTR Vince Shahayda

• Reviewed and analyzed classified IIR's, SIR's, MFR's, ORDEC, CSRT and ARB documents in support of the detainee litigation process to identify all information that is classified and the level of classification based on the classification guidance of the DOD Component Original Classification Authorities (OCAs)
• Reviewed, redacted, and declassified Legal Briefs, Motions and Court Transcripts for Public Release pertaining to GTMO detainee's on-going criminal trials against the United States
• Served as a security classification reviewer or subject matter expert (SME) to conduct security classification reviews to ensure DOD documents are properly classified and to declassify DOD classified documents to the U/FOUO and U/PUBLIC RELEASE levels, including summaries and explanations of why
• Coordinated classification and declassification equities with other DOD and national level agencies, military departments, and combatant commands in a fast paced inter-agency environment

• Submitted requests for write-off on non claimable and aged requests deemed non recoverable.
• Recovered advances related to tax penalties, trailing invoices, compensatory fees, NSF, ect.
• Developed and maintained relationships with internal lines of business and external business partners.
• Presented escalated and divergent indemnification claim issues to senior management.
• Researched internal repurchase requests and formulated repurchase/make whole demands to submit to prior servicers for indemnification; citing sections of purchase agreement in which the prior servicer breached.

• Performed an audit of performing and non-performing loans and completed Foreclosures.
• Examined the title custody chain of properties dated back to loan origination which included all notes, Security Instruments and Assignments to validate the legal authority of the Servicer, Investor and/or Foreclosing Entity
• Reviewed all Loss Mitigation repositories to ensure compliance to MHA modification guidelines as well as OCC mandates
• Documented erroneous actions taken disqualifying borrowers for Loss Mitigation options.
• Reviewed all foreclosure notes and bankruptcy court dockets to determine whether servicer complied with all bankruptcy codes and court procedures.
  

• Responded to GSE\' s and private investors by writing rebuttals in response to requests for loan repurchases related to mortgage insurance claims, property preservation, foreclosure, loss mitigation, principal reductions, title conveyance or payment of compensatory fees deficiencies.
• Eliminated and/or mitigated monetary losses associated with investor or Line of Business (LOB) initiated inquires by closely researching cited servicing deficiencies and assisted with elimination of redundancies. ·
• Reviewed production files that had been researched by analysts insuring that all necessary details had been included to support each recommended response as well as conducted a quality audit.
• Reviewed files that were pending litigation for documentation errors prior to being sent to the legal department
• Identified and made recommendations to Operations Managers/Assistant Vice Presidents (AVP) regarding any analyst performance related concerns/issues and potential advancement opportunities
• Provided coaching/feedback to analysts and subject matter leadership to staff
  

• Performed full credit and income underwrite to Fannie Mae/Freddie Mac guidelines. Reviewed financial statements,credit reports,and applicable ratios (i.e.Debt ratios,loan to value)
• Ensured that documents were consistent and up hold to company and industry guidelines
• Assisted with re-negotiations of loans based on lending guidelines
• Contacted customers and partners to gather information to make appropriate decisions, explained rationale behind credit decision
• Reception of disposition referrals and subsequent financial analysis and determined that all alternatives (i.e. Modification Trial Plans, reinstatement, Repayment Plans, Payoffs, etc.) to allow ownership retention were exhausted prior to assisting with initiation of short sales and deeds in lieu of foreclosure.

• Managed commercial collections on various accounts with aging dates of 60 to 120+ days delinquent.
• Coached agents on providing professional customer contact on auto dialer to collect on past due payments.
• Initiated or dispersed noncollectable accounts to third party collection and repossession departments or service disconnection; keeping records of collection and status of accounts.
• Evaluated and selected appropriate workout remedies for conforming loans and refer non-conforming loans to Loss Mitigation.
• Negotiated and arranged settlements and payment plans for delinquent clients by quoting payoffs and making payment arrangement to reduce portfolios delinquencies.

• Writing html coding to create e-book.
• Solved customer complaints, maintained inventory and handled orders.
• Data collection, Entry and report generation.
• Implementing procedures to improve productivity and quality.
• Converting pdf to word file.
• Editing for syntax, grammar, punctuation and spelling.
• Generating reports to the management.
• Identify the defects and faults in software applications and codes.
• Assist software developers in solving programs related with program code.
• Determine and locate errors in software code.
• Recommend necessary changes and modifications to the program developers.