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Professional Summary
Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.
Core Qualifications
  • Cash handling accuracy
  • Organized
  • Time management
  • Detail-oriented
  • Strong communication skills
  • Customer service mindset
  • Excellent multi-tasker
  • Sales proficiency
Experience
07/2015 to Current
Retail Associate Ollie's Bargain Outlet － Egg Harbor Township, NJ
Worked with customer service to resolve issues.
Operated cash register with proficiency.
Assessed customer needs and responded to questions.
Organized register supplies.
Issued receipts for purchases and gifts.
Bagged merchandise by following standard procedures.
Updated register logs.
Provided professional and courteous service at all times.
11/2017 to 01/2017
Cashier Specialist Cosimo's Pizza － Mays Landing, NJ Accepted payment from customers and made change as necessary.
Cleaned and prepared various foods for cooking or serving
Examined trays to ensure that they contained required items
Stored clean equipment and utensils
Took orders from patrons for food or beverages
Used all food handling standards
Education
2017
Associate of Science: General Studies Atlantic Cape Community College － Mays Landing, NJ, Atlantic Cape
Related coursework: Exercise science
Deans List, Fall 2014 - Spring 2016
This resume is created in 7 minutes.
Summary

I am an individual with a strong work ethic; I get my work done efficiently and to the highest standard possible. I am drawn to work in environment's where I am able to interact with people, and where I am able to provide the best care for patients, clients, and customers alike. I have 4 years in the customer service industry and find myself to be dependable, high energy, team oriented, and to say the least, friendly.

Highlights
  • Listening & communication skills
  • Attentive to detail & organized
  • Reading comprehension
  • Customer service-oriented
  • Goal-oriented, multi-tasker
  • Problem Solving
Accomplishments
  • Tesoro High School Spirit of the Titan Award for Algebra II/ Trigonometry
  • Superintendent's and Principal's Honor Roll
  • Employee of the Month voted by peers December 2017
  • Routinely helped 70-80 customers a day in a high-volume clinic
Experience
Retail Associate|Mini Stone - Mission Viejo, CA|10/2016 - 03/2017
Retail Associate|R&K Sunglasses - Mission Viejo, CA|08/2015 - 10/2016
  • Initiated conversation with customers, answered questions and located merchandise
  • Tracked inventory to maintain accurate records and supply & keeping store in presentable condition
  • Processed payments and maintained accurate drawers to meet financial targets using a POS system
Assistant Manager|Massage Envy Spa, Dana Point - Dana Point, CA|03/2017 - Current
  • Train new team members to deliver customer service, perform sales, and understand protocols and policies
  • Manage team member scheduling, ensuring coverage to meet demand
  • Maintain inventory by counting stock and reconciling discrepancies
  • Prepare and verify weekly payroll data for processing by HR
  • Mentor clinic staff to enhance skills and achieve daily goals
Education
Saddleback College| Mission Viejo, CA Associate of Science: Nursing
This resume is created in 7 minutes.
Career Overview
Bilingual Spanish/English Customer Service Representative with 7 years of experience working in a retail environment. Strong work-ethic with a desire to pursue competitive employment in customer service. 
Core Strengths
  • Courteous demeanor
  • Adaptive team player
  • Fluent in English/Spanish
  • Active listening skills 
  • Time management
  • Dependable and reliable 
Work Experience
Seasonal Retail Associate Oct 2014 to Jan 2015
 Ross － Orlando, FL
  • Helped customers select products that best fit their personal needs.
  • Maintained visually appealing and effective displays for the entire store.
  • Answered customers' questions and addressed problems and complaints in person.
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Kept the showroom clean and maintained neat, orderly product displays.
Courtesy Clerk Jun 2002 to Oct 2008
 Publix － Orlando, FL
  • Greeted all customers.
  • Handled products and equipment in accordance with safety and sanitation guidelines.
  • Checked out customers and bagged items quickly.
  • Expressed appreciation and invited customers to return to the store.
  • Served shoppers in a prompt, courteous and friendly manner.
Educational Background
High School Diploma 1998 Colonial High School － Orlando, FL
This resume is created in 7 minutes.
Summary
Find entry-level employment with a company that can train me and allow me to grow, to start my career.
Skills
  • Fast Learner
  • Client Satisfaction
  • Problem Solving
  • Positive Attitude 
  • People oriented 
  • Great communication skills
  • Strong Work Ethic
  • Ability to accept and learn from criticism
  • Great at negotiating
  • Product Enthusiasm
  • Persuasive
  • Patient
Accomplishments
  • Brown Belt - Brazilian Jui Jitsu
  • Muay Thai -Cruiserweight - 13-3 Record
  • Senior Advanced Brown Belt - Kickboxing
Experience
Tommy Hilfiger Las Vegas, Nevada Retail Sales Associate 03/2017 to Current Stocked merchandise, cashier, floor attendant, and greeted customers
U.S Polo Assn Las Vegas, Nevada Retail Associate 03/2017 to 04/2017 Stocked merchandise, cashier, floor attendant, and greeted customers
Protech Staffing Riverside, California Warehouse Worker 01/2015 to 04/2015
Stocking, shipping, moved merchandise to designated areas, general warehousing duties
IHSS Public Authority Moreno Valley, CA Caregiver 01/2014 to 12/2014
  • Patient had Multiple Sclerosis and Parkinson's disease - Maintained general needs, cleanliness, meals, excercise and took him to doctor's appointment. All care needed.
Education and Training
High School Diploma: General Studies 2017 Clark County Adult Education, Las Vegas, NV, USA

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