Service Advisor resume examples

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Skillful Service Advisor resume

DIANA CRIS LEYVA
Summary

Highly dedicated individual reentering the workforce, with 7 years of strategic sales and exceptional customer service experience . Searching employment and growth opportunities focused in Nutrition and wellness.

Education and Training
Associate of Science, Nutrition 2016 INSTITUTE OF INTEGRATIVE NUTRITION New York City, NY, United States
Holistic Nutrition Health Coach Certification
Member of IIN Ambassadors 
Associate of Science in Multidisciplinary Studies 2019 El Paso Community College El Paso, TX
Bachelor of Science, Human Nutrition And Dietetics 2021 NMSU Las Cruces, NM

Current undergrad student at NMSU, pursuing a bachelors in Human Nutrition and Dietetics

Volunteer Work 2018 - Present

Held volunteer position as clinic nutritionist at Baptist Clinic Of El Paso

  • Developed personalized meal plans for clinic patients
  • Scheduled and lead patient nutrition education classes in English and Spanish
  • Designed and organized patient printable pamphlets and interactive worksheets to facilitate nutrition education

Held volunteer position as Medical assistant at Baptist Clinic of El Paso

  • Maintained patient medical charts and filed medical record forms
  • Took patient temperature, blood pressure, blood sugar, and urine analysis
  • Translated patient and doctor conversations between English and Spanish, involved between non- bilingual Medical doctors and clinic patients
Work Experience
Investor Services For Charles Schwab Aug 2017 to Jan 2018
Modis El paso, TX

Investor services representative for Charles Schwab. Back end operations with client contact and data entry. Fast growing constantly changing environment. Responsible for processing power of attorneys, new brokerage, trust and IRA accounts in a timely manner. Ensured highest levels of account privacy, adhering to bank and legal guidelines for investor checking and retirement accounts .

IRS REPRESENTATIVE Sep 2016 to Aug 2017
HGS El Paso, TX

Non - profit department, help desk representative. Fast paced environment, responsible for diagnostic trouble shooting and accurate guidance to every caller. Constantly praised for high quality rating and effective communication

Car Wash Service Advisor Jan 2013 to Sep 2016
Mister Carwash El Paso, TX

Provided onsite training.

Achieved top sales employee with highest captured rate

Bank Teller Sep 2010 to Dec 2012
First Convinience Bank El Paso, TX Effectively exceeding sales goals every month. Provided onsite training. Successfully led key projects which resulted in higher sales.
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Popular Service Advisor resume designs

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Job-winning Service Advisor resume

Lisa Jackson
Professional Summary
Customer service and office management professional skilled in office operations and accounting processes. Experience with accounts payable and bank reconciliations. Excel in delivering customer service, providing solutions and resolving problems. Top performer with a consistent record of meeting and exceeding goals. Detail oriented, good organizational skills, and self-directed.
Skills
  • Accounting & Document Control
  • Accounts Receivable / Payable
  • Database Management
  • Quick Books Proficiency
  • Office Software Applications
  • Attention to Detail
  • Creative Problem Solving
  • Customer Service
  • Cash Flow Mngmnt / Credit Card Processing
  • Multi-Line Phones / Reception
  • Self-Directed Team Player
  • Shipping and Receiving
Work History
Order Selector, 05/2018 to Current
Martin Brower Roanoke, TX
Warehouse Associate, 06/2017 to 07/2018
Amazon Fulfilment Center DFW7 Fort Worth, TX
Picker, Waterspider, Counter, and Stower
Office Manager / Business Owner, 04/2009 to 03/2017
The Gun Broker Clackamas, Oregon
Service Advisor / Receptionist, 03/2004 to 04/2009
Suburban Auto Group Sandy, Oregon
  • Greeted customers, responded to questions about service, and recorded issues with vehicles as presented by customers.
  • Wrote work orders for technicians, liaised with customers and mechanics for the servicing of vehicles, and persuaded customers to commit to needed and recommended repairs.
  • Answered multi-line phones, paged calls on intercom (PA system) or took accurate messages.
  • Created business letters for the General Manager. Created employee monthly newsletter 
  • Closed out and balanced the cash register, performed the data entry, and made deposits.
Education
GED Portland Community College - Portland, Oregon
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Top Service Advisor skills

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Experienced Service Advisor resume

Jamie Sniderhan
Summary
Business sales professional with 12-years' experience as an owner/operator of a successful lawn and landscape business along with a 30-year association with the sport of hockey as a player, coach, and referee. Reputation of establishing exceptional client relationships, results oriented, and handled conflict in a positive productive way. Committed to building credibility with internal and external clients and employees.
Experience
09/2017 to Current
Sales Associate Wholesale Inc. Mount Juliet, TN
  • Average monthly car sales totaling 20-plus vehicles
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals
  • Negotiated and closed deals with minimal oversight
  • Demonstrated products to customers, discussed features and redirected objections to capture sales
  • Offered product and service consultations and employed upselling techniques.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
05/2017 to Current
CLIENT SALES ADVISOR Infiniti Luxury Car Dealership Cool Springs, TN
  • Ranked the highest in customer satisfaction every month.
  • Answered all customers' questions regarding products, prices, and availability. 
  • Emphasized product features based on analysis of customers' needs. 
  • Responded to all customer inquiries in a timely manner.
  • Collaborated with members of other departments to complete sales transactions.


06/2015 to Current
MEN'S LEAGUE COORDINATOR/ YOUTH HOCKEY ADVISOR Ford Ice Center/ Nashville Predators Nashville, TN
11/2014 to 05/2017
FIELD REPRESENTATIVE Keller Williams Realty Murfreesboro, TN
  • Day to day operations & set-up sales
  • Maintain rental properties
  • Prepared homes to be sold and staged
  • Meet with potential customers, prepare them for the process
02/2010 to 11/2014
SALES MANAGER Hockey Plus Nashville, TN
  • Accomplished sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing sales action plans
  • Successfully balanced sales and management roles to benefit the company and clients
02/2007 to 02/2009
YOUTH COUNSELOR Rock of Refuge Nashville, TN
  • Worked with children on becoming better students.
  • Tutored children in all subjects.
  • Succeeded monthly curriculum goals.
  • Increased student completion of program.
01/1993 to 01/2005
Owner/Operator Lawn Plus Lawn and Landscape Toledo, OH
  • Managing all facets of the business relationships and marshaling the company resources necessary to achieve a high degree of customer satisfaction.
  • Responsible for constantly proposing and closing new sales orders in line with company.
Community Service
  • Volunteer, Under the Bridge, 2019
  • Volunteer, Home Street Home, 2016-2019
  • Volunteer, Mount Juliet Help Center 2016-2019
Certifications
  • State of Tennessee Motor Vehicle Commission Salesman
  • Marcom Sales Call Workshop Certified 
Education
Business University of Toledo Toledo, Ohio, USA
College Prep St. John's Jesuit High School Toledo, Ohio, USA
References
References & Educational Background available upon request
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