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Summary

Experienced project management and event coordination with more than 25 years experience in the multimedia, event, and service industry. Skilled, knowledgeable and detail oriented. Highly consumer-centric with excellent relationship building skills. Strong interpersonal and administrative skills. Strong sales and marketing skills to build new business and cultivate existing customers. Self-confident, organized, and motivated. Work well under pressure. Bring creativity and aloha spirit to all endeavors.

Skills

Event Management, Film and Photo Executive Producer, Diverse IT skill set, Multi-tasking, Innovative and creative, Superior customer service skills, Client liaison, Excellent problem-solving skills, Time and budget management, Highly organized, Self-motivated, Conscientious, Adaptable and love working with a diverse group of individuals.

English-mother tongue, Danish-proficient both written and spoken

Experience
02/2019 - Current
Hilton Grand Vacations, KingsLand Waikoloa, HI Guest Services Agent

Provide outstanding guest service to new and long-standing customers by attending closely to concerns and developing solutions. Register & process guests and their assigned rooms. Accommodate guest requests. Clearly and effectively communicate with hotel staff on the status of guest rooms. Up sell guest experience and promote hotel services. Handling cash payments.

05/2018 - Current
Island Beach Rentals Waimea, HI Assistant Property Manager

Assistant Property Manager, short term vacation rental company. Created operations manual for staff. Direct liaison from vendors to owners to ensure proper maintenance of properties. Meet with prospective owners to evaluate property rentability and discuss income potential and market trends. Administrate on-site inspections with staff and vendors. Responsible for assisting owner in maximizing rental potential while ensuring owners' satisfaction and property maintenance is regularly scheduled. Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants. Coordinated general maintenance and major repairs to keep facilities operational and attractive.

05/2015 - Current
The American Pie Company Copenhagen, Denmark Co-Founder

Conceptualized, implemented Scandinavia's first American pie concept cafe. Design and implementation of professional kitchen, staff and recipe development. Coordination and execution of daily production and service, special events and catering services. Currently, overseeing silent partner.

02/2003 - 12/2014
GraceLand Productions Copenhagen, Denmark Executive Producer

Commission and production of still photography and multi media across 201 titles on a world wide scale. Working with international clients world wide to deliver individually tailored content. Implementing marketing strategies for select clients and artists. Negotiated permits, contracts, venues, transportation, hotel rooms, F&B. Maintained a portfolio of vendors/clients, serving as primary point of contact both on the client and the creative side. Structuring, management, creative direction & budget control of all projects, under budget.

03/1999 - 04/2001
Freda Scott Represents San Francisco, California Artist Management

Ambassador for professional photographers, illustrators and font designers.Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.

10/1998 - 03/1999
Artist Untied San Francisco, California Artist Management

Artist management, production and schedule coordinator for set builders, hair and make-up artists and interiors stylists. Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.

08/1995 - 12/1997
Taj Campton Place Hotel San Francisco, California Director Of Catering

Responsible for overall organization, operations of commissioned events at hotel. Seamlessly planned, designed & directed the execution of corporate, social and private events (meetings, holiday events, weddings, Mitzvahs) for prestigious clients, ranging in size from 12-500.Maintained a portfolio of vendors/clients, serving as primary point of contact. Created and managed budgets of $50,000+ for events.

Education
University of Oregon Eugene, Oregon, USA Bachelor of Arts
Santa Rosa High School Santa Rosa, California, USA High School Diploma
Hawaii Preparatory Academy Waimea, HI College Prep.
Publications
2017 Author-"State of Grace", 2015 Author-"Kaffe og Kage", 2015 Author- "American Diner", 2014 Author- "American Pie",  2012 nominated for Best European Cook Book by Gourmet, Featured in Mad og Venner 8 times between 2012-2016, Featured in Mad og Bolig 4 times between 2012-2016
Foundations, Organizations, Affiliations

President of Alumni Assoc., Chi Omega, University of Oregon,1

Motherhood, my greatest accomplishment, member since 1998

Sonoma County Sherrif's Dept., Santa Rosa California, Coordinator & Chef for First Responders for the Sonoma County Wild Fires, 2017

Waimea Meal Ministry, Board Member and Chef; St. James Episcopal Church, chef, safety counsel, designing new kitchen, feeding our community one meal at a time, 2018

Waimea Hospice; Staff and Kitchen Coordinator for Annual High Tea Event, 2019

This resume is created in 7 minutes.
Summary
Hard-working, entry-level service technician, looking to apply my education and experience to a job in Hendrick Automotive Group who employs a strong work ethic and the latest technology to every repair project. Areas of proficiency include diagnosis of mechanical issues, oil changes, and cooling system repairs. 
Skills
  • Working on various vehicle types-
  •  Understanding of automotive construction
  • Knowledge of various car parts-
 
  • Ability to learn quickly
  • Detail oriented
Experience
June 2014 to June 2018
Tippy's Garage Tallahassee, FL Automotive Apprentice
  • Performed routine and reparative maintenance for company freight and trucks
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Maintained neat, organized and professional personal and bay appearance
  • Operated shop equipment and mechanic's tools safely to prevent damage
  • Pursued every available opportunity to learn systems operations, maintenance tasks and repair processes
  • Completed all available training to advance mechanical skills
  • Watched advanced mechanics complete complex vehicle repairs
  • Determined root cause analysis and testing activities
  • Perform quality assurance prior to delivery of final work to clients
October 2018 to March 2019
American Airlines Tallahassee, FL Ramp Agent
  • Collected, sorted and checked baggage tags against flight lists
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services
  • Protected customers' baggage from loss, theft and damage
  • Protected customers' baggage from loss, theft and damage
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements
  • Loaded and unloaded aircraft cargo, passenger baggage and freight
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily
  • Connected electrical power units and service hoses to aircraft
  • Cleaned airplanes between flights and sanitized lavatories and seat trays as per company procedures
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation
January 2019 to April 2019
Dodge Of Tallahassee Tallahassee, FL Lube Technician
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Performed maintenance inspections, tune-ups, oil changes and other key services
  • Continually cleaned work areas and equipment
  • Reviewed work orders and communicated with prior shift to assess work needs for the day
  • Performed customer work and warranty repairs in compliance with manufacturer standards
April 2019 to Current
Maher Chevrolet Inc. Saint Petersburg, FL Diesel Technician
  • Diagnosed systems by troubleshooting malfunctions and tracing problems
  • Performed warranty service and filed all paperwork
  • Checked and replaced clamps, brackets, hoses and other system components
  • Removed malfunctioning parts and repaired components or installed new ones
  • Completed repair, maintenance and quality inspections on vehicles such as Isuzu and Chevrolet
  • Evaluated all vehicle systems to assess function and uncover defects
  • Completed preventative maintenance on engines, transmissions, tires and other vehicle systems
  • Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment
  • Operated specialty equipment, standard tools, and gauges to complete assessments and repairs
  • Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders
  • Placed orders for parts necessary to complete vehicle repairs and installations
  • Tracked findings and all actions taken in computer system
  • Reviewed repairs with customers and advocated for vehicle safety
  • Kept supervisor informed of job progress and material requirements
  • Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner
Education and Training
Lively Technical Institute
Tallahassee, FL, United States
Automotive Technology Some College (No Degree)
Florida Agricultural And Mechanical University
Tallahassee, FL
Architecture Some College (No Degree)
This resume is created in 7 minutes.
Professional Summary
To obtain a job in an organization where I can be a part of a dynamic team that utilizes and enhances my learning ability to its potential.
Skills
  • Customer Service
  • Strong Communication Skills
  • Invoice Processing
  • Professional Phone Etiquette
  • Communication Skills
  • Outgoing Correspondence
  • Quickbooks
  • Dedicated Team Player
  • Proficiency with Excel Spreadsheets
  • Microsoft Office
  • Payable Discrepancies
  • Human Resources
  • Payment Complaints Discrepancies
Work History
Western Air Limited Accounts Receivables/Accounts Payable/ Ticket Agent/ Reservation Agent//San Andros International Airport //September 2007 to July 2016
    Accounts Receivables Clerk Duties
  • Posts customer payments by recording cash, checks, and credit card transactions.
  • Posts revenues by verifying and entering transactions form lock box and local deposits.Updates receivables by totaling unpaid invoices.
  • Maintains records by microfilming invoices, debits, and credits.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;Resolves valid or authorized deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protects organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Skills/Qualifications: Organization, Accounting, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication.


    Ticket Agent Duties
  • Check the system for passenger load.
  • Follow up on status of flight with Dispatch Ask for or receive all packages or parcels from Pilots upon arrival into your particular port.
  • Board flights and answer telephone.
  • Must be alert at all times when working their flights, paying careful attention to passengers' luggage and ensuring that they are tagged properly.
  •  Ensure that all couriers sign invoices upon delivery of parcels.
  • Must ensure that Bank bags, mail or packages should be tagged properly and sent to correct destination.
  • All reservations taken must be entered in the computer with a telephone contact, if uncertain of information given, agents should ask passengers to repeat themselves.
  • Familiarize yourself with various Ports and their locations.
  • After checking in is complete  inform pilots and ask if flight is ready to be boarded.
  • Familiarize myself with ticket prices.
  • Controlled arriving, departing and transitioned aircraft in the airport.
  • Determined special assistance needs of passengers.
  • Ensured all crew members and passengers had complete paper credentials for admittance to all countries.
  • Transported luggage and cargo to various airport locations.
  • Customer Services Duties
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.


Administrative Office File Clerk - Summer Student//Queens Highway, North Andros, Bahamas//July 2003 to August 2003
  • Located missing file materials.
  • Implemented improvements to file systems and procedures.
  • Examined, categorized and sorted incoming documents.
  • Followed-up with staff and customers regarding missing or needed information.

Education
High School Diploma - North Andros High// Queens Highway, North Andros, Bahamas//2003
Diploma - Nicholl's Town Primary// Nicholl's Town, North Andros, Bahamas//1997
This resume is created in 7 minutes.
Summary
I am seeking a permanent part time position. I am currently employed but would like to expand my experiences. I am afflicted with Cerebral Palsy, a disability that creates defective muscle control. Although I don't walk, I have no mental impairment. I am in a special wheelchair fitted to my needs. I do travel all over San Antonio by VIA Bus.
 
I would like to utilize my outstanding communication skills and customer service to be part of a quality organization. I will demonstrate the importance of hard work and a positive attitude as I make a contribution to the success of a thriving enterprise. 
Skills
  • Organized
  • Time management
  • Detail-oriented
  • Strong communication skills
  • Flexible schedule
  • Cheerful and energetic
  • Effective team player
  • Dependable and reliable
Experience
Ticket Taker 09/2011 to Current
Regal Cinema San Antonio, Tx
Greet patrons attending entertainment events.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Maintained up-to-date knowledge of current movies, promotions, and e-coupons.
Prevented underage viewing by using awareness, attention to detail and integrity.
Worked as a team member performing ticket taking duties and ensuring theaters were clean and ready for use.
Interacted with customers and co-workers in a friendly and professional manner. 
Guaranteed positive customer experiences and resolved all customer complaints.
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Give door checks to patrons who are temporarily leaving establishments.
Education and Training
High School Diploma John Jay High School San Antonio, TX
Associate of Arts San Antonio College San Antonio, TX
This resume is created in 7 minutes.
Professional Summary
Results-oriented professional, who is highly skilled in call center management, training, service solutions, and innovative marketing concepts. Hardworking and detail-oriented with a strong background in translation and Spanish interpretation.
Skills
  • Microsoft Word Windows & Mackintosh Operating systems
  • Power Point proficiency
  • Typing - 55 wpm
  • Excel
  • Adobe Lightroom (4)
  • Blogger
  • Social media-Face Book, Twitter, Instagram, Linkedin, You Tube
  • Final Cut Pro
  • LucidPress
  • Works well under pressure
  • Final Cut Pro
  • LucidPress
  • Computer Literate
  • Strong graphic and visual sense
  • Graphic Design
  • Graphic Editing
  • Strategic thinker
  • Active listener
  • Meticulous Editor
  • Converting Video tapes to DVDs
  • Proofreading
  • File/Records Management
  • Inventory Management
  • Training and Development
  • Detail oriented
  • Problem Solving
  • iMovie
  • Fluent in Spanish
  • Leadership
  • Highly observant
  • Exceptional Writer
  • AMA Style
  • Strong interpersonal skills
  • Sound judgment
  • Presentation software
  • Proofreading
  • Managing freelanced
  • Presentations
  • Strong written and verbal communication skills
  • Community outreach
  • Time Card/Payroll Prep
Work History
Course Assistant, Residential Peer Advisor Academic Coach 05/2014 to 01/2017
University of Michigan
  • Comprehensive Studies Program - Summer Bridge Scholars Program- English 125.
  • Facilitate weekly, workshop sessions for students in the University of Michigan Summer Bridge Scholars Program.
  • Created Lesson Plan(s.)
  • Edited and revised student\'s course papers.
  • Guided students in using technology to support educational research.
  • Advised and mentor undergraduate students placed on academic probation.
  • Monitored students academic progress and referred students who were struggling to seek further assistance via campus resources.
  • Pointed students to relevant information about academic and personal support services available at the college.
  • Identified warning signs of emotional or developmental problems in Student(s) and reported concerns to a Supervisor.
  • Planned and led activities to develop students\\' physical, emotional and social growth.
  • Format text and graphics for bulletin board post, Power-Point and other materials.
  • Led Arts & Crafts lessons. Established clear objectives for all projects and managed supply needs.
  • Maintained and cleaned immediate work area.
  • Fostered a climate of collaboration between the Students and faculty.
  • Edited and revised students papers
  • Guided students in the use of technology to support educational research.
    Peer Educator 08/2016 to 12/2016
    University of Michigan West Quadrangle Residential Complex - 541 Thompson Arbor, MI
  • Created an in-residence program which incorporated activities for student residents
  • Helped Student residents to develop interpersonal skills.
  • Prepared display materials, including constructing bulletin boards and setting up work areas
  • Promoted University sponsored programs and encouraged student participation
  • Maintained proper protocol with students and colleagues Provided both a safe haven and networking system where residents could come to share their concerns
  • Managed assigned floor(s) within the residence hall.
  • Monitored student residents for violations and/or incident(s)
  • Prepared incident reports and maintained a log
  • Supported student suggestions, concerns and learning opportunities
  • In charge of promoting diversity and inclusion within the Dormitory
  • Organized group activities and forums
  • Attended Staff meetings.
  • Drafted and edited written materials & graphics for presentations.
  • Addressed Students complaints and requests for information and services.
  • Collaborated with other Staff members to resolve concerns and insure diversity/goals are achieved.
  • Editor-in-Chief 08/2016 to 12/2016
    Verge Campus Media-Marketing Services Company Verge Campus Chapter- University Of Michigan Ann Arbor
    • Wrote, edited and produced stories for multiple platforms, including Internet and digital channels.
    • Researched and wrote 2-4 pieces per week for VergeCampus Online Digital Publication
    • Evaluated and followed up on news leads and news tips to develop story ideas.
    • Organized material, determined area of emphasis, and wrote stories according to prescribed editorial style and format standards.
    • Selected and updated stories and photos for the VergeCampus-UM home page carousel.
    • Wrote in several styles and voices for Website, print and internal documents.
    • Reviewed published materials and recommended revisions to scope, format and content.
    • Prioritized work flow and managed schedules to deliver completed projects under deadline.
    • Responded constructively to direction and feedback, both positive and negative.
    • Checked graphic art and insured permissions were granted.
    • Updated digital media with snappy, timely content daily.
    • Managed Verge UM writers, and remote freelance writers.
    • Ensured correct implementation of graphic standards.
    • Reviewed copy and made recommended changes using AMA Style Guide and in-house style guides for error-free documents.
    • Proofread 15/20+word documents/editorials - monthly, with 100% accuracy.
    • Managed (6) Journalists for the Verge/UM team.
    • Updated Verge/UM Website content including contact information, articles for accuracy and current information.
    • Used software to manage efficient delivery and track content/drafts.
    • Responded to all staff requests and editorial queries in timely and professional manner.
    • Maintained awareness of digital trends and new emerging technologies and platforms.
    Ticket Agent 09/2015 to 01/2016
    Michigan Union Ticket Office (MUTO) - Michigan Union Ann Arbor, MI
    • Sold tickets for a variety of events hosted by the University of Michigan via the Box office and by telephone
    • Processed over 50+ customer orders per day.
    • Collaborated and promoted ticket sales for the Ark.
    • Trained new employees on company customer policies and service level standards.
    • Inventoried tickets and logged ticket sales.
    • Prepared and submitted a daily Cashiers report.
    • Occasionally, required to attend sponsored functions.
    • Monitored event traffic during peak hours and days
    • Monitored and evaluated unit performance on key security issues, recommending corrective action where appropriate.
    • Record and report incidents when pertinent to the Supervisor.
    • Exercises sound judgment.
    • Informed customers about sales and promotions in a friendly, and engaging manner.
    • Maintenance and clean-up of general work area.
    • Responsible for closing the ticket office on occasion.
    Ticket Agent 09/2014 to 08/2016
    Michigan Union Ticket Office (MUTO) - Michigan Union Ann Arbor, MI
    • Sold tickets for a variety of events hosted by the University of Michigan via the Box office and by telephone
    • Processed over 50+ customer orders per day.
    • Collaborated and promoted ticket sales for the Ark.
    • Trained new employees on company customer policies and service level standards.
    • Inventoried tickets and logged ticket sales.
    • Prepared and submitted a daily Cashiers report.
    • Occasionally, required to attend sponsored functions.
    • Monitored  event traffic during peak hours and days
    • Monitored and evaluated unit performance on key security issues, recommending corrective action where appropriate.
    • Record and report incidents when pertinent to the Supervisor.
    • Exercises sound judgment.
    • Informed customers about sales and promotions in a friendly, and engaging manner.
    • Maintenance and clean-up of general work area.
    • Responsible for closing the ticket office on occasion. 
    Education
    Bachelor of Arts: Communications 04/30/2017 University of Michigan - Ann Arbor, MI
    Bachelor of Arts: Spanish 04/30/2017 University of Michigan - Ann Arbor, MI
    • GPA - 3.69
    Languages
    Fluent in Spanish
    Accomplishments
    • Pulitzer - Center on Crisis Reporting- Student International Reporting Fellowship 2017
    • Translator _ Volunteer/Translate-A-Thon -Translate & Transcribe: Videos, flyers/pamphlets and formal documents from English into Spanish and vice versa.
    Certifications
    International Teaching Certificate: Lit. Science & Arts/Communications- English as a Second Language (09/2016)
    Projects
    • Life on the Margins - Looking at the Alt Black (Video): A Seat at the Table: Conversations on Global Black Girlhood - Collaboration with the (University of Virginia & University of Michigan)-Online Exhibit
    • A Seat at the Table: (Specific Project)- Black Girls Making Moves in Hip-Hop
    • Motown Symposium - Digital Story: The Session Musician (07/2017)
    Honors/Affiliations
    Motor Board National College Senior Honor Society (Vice-President/UM) 04/2016-Present, Golden Key International Honor Society (UM) 11/2016-Present, The National Society of Collegiate Scholars (UM) 09/2014-Present, MENSA 08/2009-Present, The Black Volunteer Network (President-UM campus) - Present, The Black Volunteer Network (Publicity & Historian Chair) 2014-2015, Intern Queen (Student Ambassador) 09/2014-06/2015, Big Ticket Productions 09/2014-Present
    This resume is created in 7 minutes.
    Professional Summary


    Qualified customer service representative with 3 years in fast-paced customer service and call center environments. Personable and professional under pressure.
    Skills
    • Skilled in call center operations
    • Adheres to customer service procedures
    • Strong problem solving aptitude
    • Persuasive speaker
    • Creative problem solver
    Work History
    08/2013 to Current
    Customer Service Representative Blue Cross Blue Shield of MI 600 E. Lafayette
    • Answered a constant flow of customer calls with up to 90 calls in queue per minute.
    • Addressed and resolved customer product complaints empathetically and professionally.
    • Gathered and verified all required customer information for tracking purposes.
    • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
    06/2012 to 09/2016
    Ticket Agent MJR Digital Cinema Westland, Michigan
    • Assist patrons at theater events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and telephones.
    • Answer questions face to face as well as via telephone regarding movie times and special rates for specific shows.
    • Maintained friendly and professional customer interactions.
    Education
    2012
    Diploma:
    John Glenn High School - Westland, Michigan

    Garden City High School -
    • Student government representative
    • Coursework included Speech and Communication
    This resume is created in 7 minutes.
    Professional Summary
    Talented Sales Associate with successful career history of closing sales, increasing customer satisfaction and mentoring junior sales professionals. Sales Associate bringing diverse experience in retail sales and customer service.
    Skills
    • Customer service focus
    • Relationship building
    • Merchandising understanding
    • Product knowledge
    • Flexible schedule
    • Professional demeanor
    • Multi-tasking strength
    • High energy
    • Interpersonal skills
    • Contract preparation
    Work History
    Massage Therapist 10/2016 to 01/2017
    Xpress Spa New York, United States
    • Perform therapeutic massages of soft tissues and joints.
    • May assist in the assessment of range of motion and muscle strength, or propose client therapy plans.
    • Massage and knead muscles and soft tissues of the body to provide treatment for medical conditions, injuries, or wellness maintenance.
    • Consistently received positive feedback from guests on performance reviews.



    Housekeeping 01/2015 to 10/2016
    Holiday Inn NYC - Lower East Side New York, New York, United States
    • Weep, scrub, mop and polish floors vacuum clean carpets, rug and draperies, rugs and upholstery, dust and polish furniture and fittings, empty and clean trash containers, dispose of trash in a sanitary manner, clean wash basins, mirrors, tubs and shower, wipe down glass surface.
    • Operated power equipment tools such as backpack vacuums for up to 6 hours per shift.


    Front Desk Attendant 01/2013 to 01/2015
    Crown Prince Inn new york new york

    • Computed bills, collected payments and made change for guests.
    • Greeted and registered guests and issued keys.
    • Greeted, registered and assigned rooms to guests of hotels or motels.
    • Made and confirmed reservations.
    • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.


    Ticket Agent 01/2010 to 01/2013
    United Airlines Ticket Office New York, New York, United States
    • Assisted passengers with travel questions and screened boarding passes at departure gate Responsible for announcing fight schedule changes, meal inventory, and ticket count.
    • Greeted passengers, verified tickets and directed passengers to assigned seats.
    • Sold over 1000 tickets and processed 500 ticket changes per 1 year.


    Sale Associate 01/2008 to 01/2010
    Jim's Hardware Clinton, Washington, United States
    • Duties included greeting customers, helping customers with hardware purchasing needs, using computerized database to order specialty items, and the store at close.
    • Prepared merchandise for sales floor.
    • Wrote, negotiated and finalized sales contracts.


    cashier 01/2017 to Current
    hudson News jfk jamaica queen
    • Encouraged development of new cashiers with positive reinforcement.
    • Oversaw team of 4  cashiers and service staff

    Education
    Associate of Applied Science: Health 2016 ASA College - Brooklyn, NY
    High School Diploma: 2009 South shore High School - Brooklyn, NY
    Accomplishments
    • Awarded “Employee of the Month” in 20012
    This resume is created in 7 minutes.
    Professional Summary
    Reliable and hardworking employee who is committed to the customers and to getting each job done as efficiently and safely as possible.
    Skills
    • Bilingual in English and Tagalog.
    • Organized.
    • Great customer service.
    • Friendly and positive outlook.
    • Fast learner and works well with others and independently. 
    • Ability to work in a fast pace environment.
    • Not afraid to take on new tasks and ask questions when needed.
    • Self-motivated. 
    • Need minimal to no supervision. 
    • Able to take direction and complete jobs as assigned. 
    • Able to overcome adversity.
    • Good communication.
    • Proficient in MS Office, Quick Learner, Windows, Mac Office Programs and 60wpm.
    • Team leadership skills.
    • Always willing to grow and learn new things. 
    Work History
    09/2017 to Current
    Warehouse Employee/ Driver Next Level Door & Millwork, Inc North Las Vegas, NV
    • Deliver and unload building materials for homes at construction sites.
    • Verify with supervisors and installers to ensure materials ordered are the correct materials being dropped off. 
    • Build and prep exterior fire door jambs scheduled for delivery the following day.
    • Drive work truck.
    • Warehouse setting.
    • Things I deliver: doors, shelving, baseboards, jambs, hooks, cleats, lock ups, and shutters.
    • Swept floors and stored equipment at the end of each shift.
    • Additionally, preform follow up deliveries for missing material after initial drop. 
    09/2017
    Pest Control Technician Manager Assistant Preventive Pest Control - Las Vegas Las Vegas, NV
    • Handled chemicals using appropriate mix rate ratios.
    • Built friendships with our customers and employees. 
    • Provided out of the box solutions.
    • Power sprayed complete foundations of homes; interior, and exterior according to regulations of the Nevada Deparment of Agriculture.
    • Assessing and working with customers to proactively reach goals and solve problems.
    • Worked independently with no supervision and entrusted with the company truck.
    • In charge of personal route scheduling. 
    • Trained and evaluated employees in sales and marketing.
    • Oversaw inventory and equipment maintenance.
    • Generated repeat business by going above and beyond for our customers.
    11/2013 to 01/2015
    Ticket and Customer Service Agent Allegiant Airlines Las Vegas, Nevada
    • Assisted guests with booking flights.
    • Handling, verifying, and locating luggage. 
    • Boarded passengers onto aircrafts.
    • Ensured the crew members needs and expectations were met prior to flight. 
    • Utilized communications systems to direct the movement of ground personnel.
    • Fixed and adjusted passenger manifest.
    • Verified customer identification according to instruction, checked in passengers, and distributed boarding passes. 
    • Followed strict security protocol and guidelines. 
    • Worked alongside Pilots and flight crew to follow federal regulations and law.
    05/2014 to 09/2014
    Retail Merchandiser Crossmark Las Vegas , Nevada
    • Redistribution, facing, and stocking of product.
    • Insuring priority locations are filled.
    • Maintaining a timely and constant travel to multiple stores while ensuring daily assigned tasks are complete.
    • Worked Independently.
    • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
    • Anticipated consumer buying patterns to create a purchase and inventory plan.
    07/2011 to 02/2013
    Retail Representative Crossmark Las Vegas , Nevada
    • Replenishment of stock.
    • Inventory and removal of damaged products.
    • Introductions of new product.
    • Experience in putting together product holders and repairing any holding bays.
    • Communicating clearly and efficiently with store a manners to accomplish tasks.
    • Basic Data and work report entry.
    • Travel to different stores across Summerlin, Las Vegas, Henderson, and Pahrump.
    • Self sufficient to work independently. 
    Education
    2010
    High School Diploma:
    Chaparral High School - Las Vegas, NV
    Certifications
    C2 Pest Control (Department of Agriculture)