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Summary

Experienced project management and event coordination with more than 25 years experience in the multimedia, event, and service industry. Skilled, knowledgeable and detail oriented. Highly consumer-centric with excellent relationship building skills. Strong interpersonal and administrative skills. Strong sales and marketing skills to build new business and cultivate existing customers. Self-confident, organized, and motivated. Work well under pressure. Bring creativity and aloha spirit to all endeavors.

Skills

Event Management, Film and Photo Executive Producer, Diverse IT skill set, Multi-tasking, Innovative and creative, Superior customer service skills, Client liaison, Excellent problem-solving skills, Time and budget management, Highly organized, Self-motivated, Conscientious, Adaptable and love working with a diverse group of individuals.

English-mother tongue, Danish-proficient both written and spoken

Experience
02/2019 - Current
Hilton Grand Vacations, KingsLand Waikoloa, HI Guest Services Agent

Provide outstanding guest service to new and long-standing customers by attending closely to concerns and developing solutions. Register & process guests and their assigned rooms. Accommodate guest requests. Clearly and effectively communicate with hotel staff on the status of guest rooms. Up sell guest experience and promote hotel services. Handling cash payments.

05/2018 - Current
Island Beach Rentals Waimea, HI Assistant Property Manager

Assistant Property Manager, short term vacation rental company. Created operations manual for staff. Direct liaison from vendors to owners to ensure proper maintenance of properties. Meet with prospective owners to evaluate property rentability and discuss income potential and market trends. Administrate on-site inspections with staff and vendors. Responsible for assisting owner in maximizing rental potential while ensuring owners' satisfaction and property maintenance is regularly scheduled. Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants. Coordinated general maintenance and major repairs to keep facilities operational and attractive.

05/2015 - Current
The American Pie Company Copenhagen, Denmark Co-Founder

Conceptualized, implemented Scandinavia's first American pie concept cafe. Design and implementation of professional kitchen, staff and recipe development. Coordination and execution of daily production and service, special events and catering services. Currently, overseeing silent partner.

02/2003 - 12/2014
GraceLand Productions Copenhagen, Denmark Executive Producer

Commission and production of still photography and multi media across 201 titles on a world wide scale. Working with international clients world wide to deliver individually tailored content. Implementing marketing strategies for select clients and artists. Negotiated permits, contracts, venues, transportation, hotel rooms, F&B. Maintained a portfolio of vendors/clients, serving as primary point of contact both on the client and the creative side. Structuring, management, creative direction & budget control of all projects, under budget.

03/1999 - 04/2001
Freda Scott Represents San Francisco, California Artist Management

Ambassador for professional photographers, illustrators and font designers.Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.

10/1998 - 03/1999
Artist Untied San Francisco, California Artist Management

Artist management, production and schedule coordinator for set builders, hair and make-up artists and interiors stylists. Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.

08/1995 - 12/1997
Taj Campton Place Hotel San Francisco, California Director Of Catering

Responsible for overall organization, operations of commissioned events at hotel. Seamlessly planned, designed & directed the execution of corporate, social and private events (meetings, holiday events, weddings, Mitzvahs) for prestigious clients, ranging in size from 12-500.Maintained a portfolio of vendors/clients, serving as primary point of contact. Created and managed budgets of $50,000+ for events.

Education
University of Oregon Eugene, Oregon, USA Bachelor of Arts
Santa Rosa High School Santa Rosa, California, USA High School Diploma
Hawaii Preparatory Academy Waimea, HI College Prep.
Publications
2017 Author-"State of Grace", 2015 Author-"Kaffe og Kage", 2015 Author- "American Diner", 2014 Author- "American Pie",  2012 nominated for Best European Cook Book by Gourmet, Featured in Mad og Venner 8 times between 2012-2016, Featured in Mad og Bolig 4 times between 2012-2016
Foundations, Organizations, Affiliations

President of Alumni Assoc., Chi Omega, University of Oregon,1

Motherhood, my greatest accomplishment, member since 1998

Sonoma County Sherrif's Dept., Santa Rosa California, Coordinator & Chef for First Responders for the Sonoma County Wild Fires, 2017

Waimea Meal Ministry, Board Member and Chef; St. James Episcopal Church, chef, safety counsel, designing new kitchen, feeding our community one meal at a time, 2018

Waimea Hospice; Staff and Kitchen Coordinator for Annual High Tea Event, 2019

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Summary
Hard-working, entry-level service technician, looking to apply my education and experience to a job in Hendrick Automotive Group who employs a strong work ethic and the latest technology to every repair project. Areas of proficiency include diagnosis of mechanical issues, oil changes, and cooling system repairs. 
Skills
  • Working on various vehicle types-
  •  Understanding of automotive construction
  • Knowledge of various car parts-
 
  • Ability to learn quickly
  • Detail oriented
Experience
June 2014 to June 2018
Tippy's Garage Tallahassee, FL Automotive Apprentice
  • Performed routine and reparative maintenance for company freight and trucks
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Maintained neat, organized and professional personal and bay appearance
  • Operated shop equipment and mechanic's tools safely to prevent damage
  • Pursued every available opportunity to learn systems operations, maintenance tasks and repair processes
  • Completed all available training to advance mechanical skills
  • Watched advanced mechanics complete complex vehicle repairs
  • Determined root cause analysis and testing activities
  • Perform quality assurance prior to delivery of final work to clients
October 2018 to March 2019
American Airlines Tallahassee, FL Ramp Agent
  • Collected, sorted and checked baggage tags against flight lists
  • Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services
  • Protected customers' baggage from loss, theft and damage
  • Protected customers' baggage from loss, theft and damage
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements
  • Loaded and unloaded aircraft cargo, passenger baggage and freight
  • Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols
  • Operated conveyor belts, push-back tractors, and aircraft tugs daily
  • Connected electrical power units and service hoses to aircraft
  • Cleaned airplanes between flights and sanitized lavatories and seat trays as per company procedures
  • Positioned and pushed aircraft from remote airport locations to specified areas for operation
January 2019 to April 2019
Dodge Of Tallahassee Tallahassee, FL Lube Technician
  • Performed troubleshooting and diagnostic procedures to locate the source of malfunctions
  • Performed maintenance inspections, tune-ups, oil changes and other key services
  • Continually cleaned work areas and equipment
  • Reviewed work orders and communicated with prior shift to assess work needs for the day
  • Performed customer work and warranty repairs in compliance with manufacturer standards
April 2019 to Current
Maher Chevrolet Inc. Saint Petersburg, FL Diesel Technician
  • Diagnosed systems by troubleshooting malfunctions and tracing problems
  • Performed warranty service and filed all paperwork
  • Checked and replaced clamps, brackets, hoses and other system components
  • Removed malfunctioning parts and repaired components or installed new ones
  • Completed repair, maintenance and quality inspections on vehicles such as Isuzu and Chevrolet
  • Evaluated all vehicle systems to assess function and uncover defects
  • Completed preventative maintenance on engines, transmissions, tires and other vehicle systems
  • Diagnosed problems with brakes, steering and transmissions using visual inspections, computer programs and specialized equipment
  • Operated specialty equipment, standard tools, and gauges to complete assessments and repairs
  • Performed checklist of fluid levels, air filter, tire pressure and more as part of service orders
  • Placed orders for parts necessary to complete vehicle repairs and installations
  • Tracked findings and all actions taken in computer system
  • Reviewed repairs with customers and advocated for vehicle safety
  • Kept supervisor informed of job progress and material requirements
  • Read blueprints and repair manuals to identify mechanical problems and fix each in accurate manner
Education and Training
Lively Technical Institute
Tallahassee, FL, United States
Automotive Technology Some College (No Degree)
Florida Agricultural And Mechanical University
Tallahassee, FL
Architecture Some College (No Degree)
This resume is created in 7 minutes.
Professional Summary
To obtain a job in an organization where I can be a part of a dynamic team that utilizes and enhances my learning ability to its potential.
Skills
  • Customer Service
  • Strong Communication Skills
  • Invoice Processing
  • Professional Phone Etiquette
  • Communication Skills
  • Outgoing Correspondence
  • Quickbooks
  • Dedicated Team Player
  • Proficiency with Excel Spreadsheets
  • Microsoft Office
  • Payable Discrepancies
  • Human Resources
  • Payment Complaints Discrepancies
Work History
Western Air Limited Accounts Receivables/Accounts Payable/ Ticket Agent/ Reservation Agent//San Andros International Airport //September 2007 to July 2016
    Accounts Receivables Clerk Duties
  • Posts customer payments by recording cash, checks, and credit card transactions.
  • Posts revenues by verifying and entering transactions form lock box and local deposits.Updates receivables by totaling unpaid invoices.
  • Maintains records by microfilming invoices, debits, and credits.
  • Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers;Resolves valid or authorized deductions by entering adjusting entries.
  • Resolves invalid or unauthorized deductions by following pending deductions procedures.
  • Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with collections department.
  • Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report. Protects organization's value by keeping information confidential.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes accounting and organization mission by completing related results as needed.
  • Skills/Qualifications: Organization, Accounting, Data Entry Skills, General Math Skills, Financial Software, Analyzing Information , Attention to Detail, Thoroughness, Reporting Research Results, Verbal Communication.


    Ticket Agent Duties
  • Check the system for passenger load.
  • Follow up on status of flight with Dispatch Ask for or receive all packages or parcels from Pilots upon arrival into your particular port.
  • Board flights and answer telephone.
  • Must be alert at all times when working their flights, paying careful attention to passengers' luggage and ensuring that they are tagged properly.
  •  Ensure that all couriers sign invoices upon delivery of parcels.
  • Must ensure that Bank bags, mail or packages should be tagged properly and sent to correct destination.
  • All reservations taken must be entered in the computer with a telephone contact, if uncertain of information given, agents should ask passengers to repeat themselves.
  • Familiarize yourself with various Ports and their locations.
  • After checking in is complete  inform pilots and ask if flight is ready to be boarded.
  • Familiarize myself with ticket prices.
  • Controlled arriving, departing and transitioned aircraft in the airport.
  • Determined special assistance needs of passengers.
  • Ensured all crew members and passengers had complete paper credentials for admittance to all countries.
  • Transported luggage and cargo to various airport locations.
  • Customer Services Duties
  • Politely assisted customers in person and via telephone.
  • Provided an elevated customer experience to generate a loyal clientèle.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.


Administrative Office File Clerk - Summer Student//Queens Highway, North Andros, Bahamas//July 2003 to August 2003
  • Located missing file materials.
  • Implemented improvements to file systems and procedures.
  • Examined, categorized and sorted incoming documents.
  • Followed-up with staff and customers regarding missing or needed information.

Education
High School Diploma - North Andros High// Queens Highway, North Andros, Bahamas//2003
Diploma - Nicholl's Town Primary// Nicholl's Town, North Andros, Bahamas//1997
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Summary
I am seeking a permanent part time position. I am currently employed but would like to expand my experiences. I am afflicted with Cerebral Palsy, a disability that creates defective muscle control. Although I don't walk, I have no mental impairment. I am in a special wheelchair fitted to my needs. I do travel all over San Antonio by VIA Bus.
 
I would like to utilize my outstanding communication skills and customer service to be part of a quality organization. I will demonstrate the importance of hard work and a positive attitude as I make a contribution to the success of a thriving enterprise. 
Skills
  • Organized
  • Time management
  • Detail-oriented
  • Strong communication skills
  • Flexible schedule
  • Cheerful and energetic
  • Effective team player
  • Dependable and reliable
Experience
Ticket Taker 09/2011 to Current
Regal Cinema San Antonio, Tx
Greet patrons attending entertainment events.
Sell or collect admission tickets, passes, or facility memberships from patrons at entertainment events.
Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
Provide assistance with patrons' special needs, such as helping those with wheelchairs.
Maintained up-to-date knowledge of current movies, promotions, and e-coupons.
Prevented underage viewing by using awareness, attention to detail and integrity.
Worked as a team member performing ticket taking duties and ensuring theaters were clean and ready for use.
Interacted with customers and co-workers in a friendly and professional manner. 
Guaranteed positive customer experiences and resolved all customer complaints.
Assist patrons by giving directions to points in or outside of the facility or providing information about local attractions.
Give door checks to patrons who are temporarily leaving establishments.
Education and Training
High School Diploma John Jay High School San Antonio, TX
Associate of Arts San Antonio College San Antonio, TX