Personable Communications Specialist employing exceptional relationship building abilities to cultivate positive rapport among clients, staff and management. Highly-developed communicator with outstanding capabilities in complex problem-solving and conflict resolution.
According to our data, these resume designs are the most suitable for Ticket Agent. You can easily get a similar resume design in 10 minutes. Just select the one you like the most!
Experienced project management and event coordination with more than 25 years experience in the multimedia, event, and service industry. Skilled, knowledgeable and detail oriented. Highly consumer-centric with excellent relationship building skills. Strong interpersonal and administrative skills. Strong sales and marketing skills to build new business and cultivate existing customers. Self-confident, organized, and motivated. Work well under pressure. Bring creativity and aloha spirit to all endeavors.
Event Management, Film and Photo Executive Producer, Diverse IT skill set, Multi-tasking, Innovative and creative, Superior customer service skills, Client liaison, Excellent problem-solving skills, Time and budget management, Highly organized, Self-motivated, Conscientious, Adaptable and love working with a diverse group of individuals.
English-mother tongue, Danish-proficient both written and spoken
Provide outstanding guest service to new and long-standing customers by attending closely to concerns and developing solutions. Register & process guests and their assigned rooms. Accommodate guest requests. Clearly and effectively communicate with hotel staff on the status of guest rooms. Up sell guest experience and promote hotel services. Handling cash payments.
Assistant Property Manager, short term vacation rental company. Created operations manual for staff. Direct liaison from vendors to owners to ensure proper maintenance of properties. Meet with prospective owners to evaluate property rentability and discuss income potential and market trends. Administrate on-site inspections with staff and vendors. Responsible for assisting owner in maximizing rental potential while ensuring owners' satisfaction and property maintenance is regularly scheduled. Addressed and resolved all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants. Coordinated general maintenance and major repairs to keep facilities operational and attractive.
Conceptualized, implemented Scandinavia's first American pie concept cafe. Design and implementation of professional kitchen, staff and recipe development. Coordination and execution of daily production and service, special events and catering services. Currently, overseeing silent partner.
Commission and production of still photography and multi media across 201 titles on a world wide scale. Working with international clients world wide to deliver individually tailored content. Implementing marketing strategies for select clients and artists. Negotiated permits, contracts, venues, transportation, hotel rooms, F&B. Maintained a portfolio of vendors/clients, serving as primary point of contact both on the client and the creative side. Structuring, management, creative direction & budget control of all projects, under budget.
Ambassador for professional photographers, illustrators and font designers.Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.
Artist management, production and schedule coordinator for set builders, hair and make-up artists and interiors stylists. Direct liaison for clients and artists, working knowledge and application of contract terms and industry practices, production and schedule coordinator for American and internationally based artists. Created and executed marketing materials, maintained database. Responsible for the daily admin.of the office and time management of artists on commissioned projects and go-sees.
Responsible for overall organization, operations of commissioned events at hotel. Seamlessly planned, designed & directed the execution of corporate, social and private events (meetings, holiday events, weddings, Mitzvahs) for prestigious clients, ranging in size from 12-500.Maintained a portfolio of vendors/clients, serving as primary point of contact. Created and managed budgets of $50,000+ for events.
President of Alumni Assoc., Chi Omega, University of Oregon,1989-1991
Motherhood, my greatest accomplishment, member since 1998
Sonoma County Sherrif's Dept., Santa Rosa California, Coordinator & Chef for First Responders for the Sonoma County Wild Fires, 2017
Waimea Meal Ministry, Board Member and Chef; St. James Episcopal Church, chef, safety counsel, designing new kitchen, feeding our community one meal at a time, 2018
Waimea Hospice; Staff and Kitchen Coordinator for Annual High Tea Event, 2019
Take a look at the most common Ticket Agent skills, don't hesitate to use them in your resume to catch recruiters' attention.
13+ years customer service experience
Strong Interpersonal Skill
First Aid Trained
Adult/children AED and CPR
Emergency situations management
Staff training and development
Superior communication skills
Policy enforcement skills
Meet incoming prospects and provide immediate assistance while listening to customer needs and preferences to provide accurate advice on finding the perfect apartment
Work with the legal team, maintenance and property manager to produce SODA packets
Follow up with any residents whom have unpaid rent while sending and filing 3-days notices to pay rent or quit
Manage leasing staff ensuring all follow ups were made to ensure all occupancy goals are made
Implement a consultative selling approach on all inbound/outbound calls
Produced over $1.5 million in net sales volume during an average year..
Collaborate closely with peers, property manager, leasing consultants, maintenance crew and concierge to discuss and resolve resident and building issues quickly and effectively
Address and resolve all complaints, concerns and service requirements to ensure prompt and effective remedial action, adherence to contractual obligations and safe housing environment for tenants
Gather, prepare, operate and maintain all equipment and supplies necessary for planned resident activities
Conduct tours of vacant luxury apartment homes for prospective tenants to detail and promote property advantages, features and accommodations
Remain aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes
Check rental eligibility by following On-site's verification process
Work with building owners to enhance business plans, streamline costs and implement strategies to maximize tenant satisfaction and prevent vacancies
Provide for the safety of passengers and manage in-flight emergencies and security in accordance with standard emergency procedures and practices
Instruct passengers on all safety and emergency procedures and answer any questions
Conduct pre-flight and post-flight inspection of aircraft in accordance with Federal Regulations and In-flight Service Manual to ensure all proper equipment are aboard and in working order
Demonstrate ability to effectively respond to medical emergencies and administer First Aid and CPR
Supervise the operation of the additional flight attendants aboard the aircraft while performing most of the same duties
Listen, empathize, apologize and calmly assist in resolving customers concerns
Professionally attend to all passenger needs such as distributing food, beverages, blankets, and pillows
Conduct apartment tours for potential tenants and answered any questions
Manage all day-to-day activities involving tenants, subcontractors and property management
Establish and implement leasing goals while managing an effective lease expiration program
Fully abstract all leases and enter all pertinent information into the Yardi management system.
Promote the property to businesses in the local area through marketing collateral, phone calls and email messages
Settle tenant conflicts in the most effective manner possible
Promote a high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues
Show tenants around properties, highlighting features and redirecting concerns to capture interest
Process background checks on applicants
Planned and coordinated general maintenance and major repairs to keep facilities operational and attractive to tenants ans prospects
Organize files, develop spreadsheets, fax reports and scann documents
Create weekly and monthly reports
Perform management tasks (rental adjustments, resident communications, prospect communications, and marketing)
Train and develop leasing consultants on an on-going basis
Submit delinquency accounts to lawyers & processed Evictions to completion
Work closely with Property and Service Managers on property issues
Manage the preparation of all tenant correspondence, including late payment notices
Compile and deliver monthly reports to corporate office
Answer calls and respond to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Directed collection of more than $950.00 in monthly income with consistently high payment rates
UMOM Fundraiser Volunteer- 2014
Monthly Donations to the Delta Care's Fund - 2015-2017 Atlanta, GA
Handmade blanket donation to Children's Hospital- 2015 Atlanta, GA
90% Pass Completion of Delta Fly Right- 2015 Atlanta, GA