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Open-minded professional, talented at facilitating clear communication between youth, parents, and fellow staff members. With diverse experience in developing and implementing a blend of traditional and progressive techniques, and activities, for promoting physical, social, emotional and intellectual growth of a student. Seeking a position that will allow me to use my background in Management, Administration and Education.

  • Fluent in English/Spanish
  • Certified in Mental Health First Aid  
  • Trauma Informed Care Training
  • California Basic Educational Skills Test (CBEST) 
  • First Aid and CPR Training
  • TAY Collaborative Master Trainer
Youth Policy Institute Los Angeles, CA Academic Coordinator 05/2016 to Current

Responsible for overseeing the day to day operations of various high quality youth programs taking place across two community centers. My responsibilities included the planning, organization, implementation and evaluation of all youth programs, and programming staff, to ensure we provided high quality rigorous program to all clients.  

  • Interviewed, hired, trained and developed staff at assigned program site.
  • Effectively lead and managed a team of high-quality instructors, tutors and volunteers to meet program and grant compliance goals.
  • Planned and delivered high quality, relevant, targeted professional development support to program staff.
  • Regularly monitor and review data and outcomes to ensure that grant outcomes are fulfilled.
  • Improved participant outcomes by interacting with various department heads to develop resources, policies/procedures, and program improvements. 
  • Developed and Implemented an Entrepreneurship Program to encourage student participation and motivation. 
  • Facilitated Career Club in partnership with LA Transition Age Youth (TAY) Collaborative.
  • Managed internal data collection system; supported intake process and enrollment by ensuring collection and maintenance of proper documentation.
  • Served as external face of organization by participating in Education Symposiums, Conferences, Events and Industry Specific gatherings.
Elevate Learning West Los Angeles, CA Department Manager, Student Support Service 05/2015 to 05/2016
Responsibilities included managing day-to-day department operations; facilitating program meetings, monitored department schedules, budget, and deadlines. Ensuring staff had resources necessary to manage all document submission and approvals, across multiple school districts and local education agencies.​
  • Actively maintained up-to-date knowledge of state and local education agency laws and regulations.
  • Served as liaison between school districts/local education agencies, company staff, and the community.
  • Supervised, mentored, and developed a team of 10 Program Coordinators, ensuring that programmatic staff have all resources necessary to lead high impact tutoring programs.
  • Increased staff productivity by implementing workshops and peer coaching strategies.
  • Coordinated with other departments to ensure district paperwork accuracy, submission, and tutor productivity.
  • Evaluated and assessed program impact, recommended program/policy changes, and direct program shifts and improvements.
  • Collaborated with colleagues in the development and monitoring of program budgets, ensuring all program reports are competed in a timely manner.
    Elevate Learning West Los Angeles, CA Program Coordinator, Student Support Service 02/2015

    Responsibilities included providing thorough supervision of day-to-day program operations for various school districts in accordance with set program policies and guidelines. Provided customer service for tutors relating to training, paperwork processing, payment and monitoring the quality of service provided. Promoted rapidly to Department Manager due to my strong communication, organization, and team leadership performance. 

    • Provided high-quality service to low-income families and families from diverse cultural and ethnic backgrounds.
    • Managed tutor communication across multiple school districts and local education agencies.  
    • Diligently monitored Quality Assurance to improve performance and maintain high completion rates.  
    • Improved program effectiveness by evaluating and developing refined program methods.  
    • Supported department by performing administrative tasks.
    • Organized and led weekly personnel meetings with various team members and departments.
    Destination Science Studio City, CA Science Teacher/ Site Director 06/2012 to 08/2014

    Worked three consecutive summers: responsible for the overall operation of site: supervision of staff and 75+ youth, including day-to-day planning, and coordination of summer youth camp. Promoted to Site Director for my ability to delegate, communicate, decision-making and planning skills.

    • Delegated responsibilities and ensured competition of tasks, and assisted with staff evaluations.
    • Coach and motivated staff regularly and consistently to carry out special assignments.
    • Facilitated staff meetings, and monitored staff schedules to ensure organization of workflow.  
    • Promoted student responsibility, problem solving skills and student accountability by implementing positive discipline plan.  
    • Designed and coordinator hands on activities to enhance student interaction and critical thinking skills.
    • Identified potential staffers among youth and recruited them to be a ‘Leader-In-Training'.
    Youth Policy Institute Los Angeles, CA Teacher 02/2012 to 12/2015

    Responsibilities included planning, preparing and delivering lessons to all students in the class; assessing, recording and reporting on the development, progress, attainment and behavior of students. Instructed in Reading, Spelling, Language Art and Comprehension of K-9th grade students. Taught English Literature to 10th-12th grade students. Taught and tutored 1st-12th grade Mathematics, including Algebra I & II, and Geometry.

    • Presented lessons in a comprehensive manner and used visual/audio means to facilitate learning.  
    • Provided individual instruction to each student by promoting interactive learning.  
    • Maintained thorough knowledge of best teaching practices and legal educational guidelines.  
    • Developed curriculum, special projects and exercises to increase students learning.
    • Supported students in developing strategies for individual needs and classroom dynamics.  
    • Provided guidance and advice to students on educational matters and social matters; providing information on sources for more expert advice.
    • Established and implemented classroom policies and procedures to promoted student responsibility, problem solving skills and student accountability.
    BACHELOR OF ARTS: CHILD AND ADOLESCENT DEVELOPMENT 2014 California State University, Northridge, CA, USA
    ASSOCIATE OF ARTS: LIBERAL STUDIES 2010 Los Angeles Valley College, Valley Glen, CA, USA

    Program Management, Staff Development, Community Outreach, Team Leadership, Non-profit, Complex Problem Solving, Forward-Thinking Mindset, Tactful, Diplomatic, Strategic Planning, Curriculum Design, Schedule Management, Detail-Oriented, Resourcefulness, Organized, Operations Management, Organizational Development, Quality Assurance, Type 57 WPM, Microsoft Excel Proficient, Microsoft Office Proficient, Outlook and Google Drive Proficient, SalesForce, Bilingual (English/ Spanish)   

    This resume is created in 7 minutes.
    Professional Summary
    Results-focused management professional offering extensive human services experience. Specialize in mentoring, coaching, supervising youth as well as establish rapport and build strong networks with youth, families, administrators, and district personnel.
    Core Strengths
    • Task Scheduling & ADP Payroll
    • Audits & Risk Mitigation
    • Budget Management

    • Project Management 
    • Recruiting & Training
    • Excellent Communication Skills 

    Professional Experience
    Professional Expert III / Compliance Monitor Aug 2012 to Current
    Los Angeles County Office of Education Downey, CA
    • Coordinate travel to Elementary, Middle, and High schools  
    • Prepare audit surveys and record summarized data
    • Audit 25% of a school site comprised of 500-1,000 students 
    • Coordinate interviews with students, teachers, and school administrators

    Volunteer- Speech Judge

    Los Angeles County Office of Education- Academic Decathlon 

    • Assessed and evaluated each candidate on content, delivery and time management
    • Judged each candidate on original advocacy, expository speaking, original pose, and interpretation 
    Site Supervisor Aug 2012 to Sep 2016
    Boys and Girls Club of Los Angeles Harbor -Fleming Middle School Lomita, CA
    • Supervised and managed 10-15 program staff and 150-200 youth 
    • Recruited, interviewed, and trained program staff 
    • Processed computer data, incident reports, program reports, and developed recruiting material
    • Organized and coordinated academic, recreational, and enrichment activities 
    • Coordinated collaborations acting as a liaison between BGC sites, school administration, and local community  
    • Planned and coordinated staff meetings, program presentation, and parent workshops on a variety of subjects 
    Site Coordinator Feb 2008 to Sep 2011
    Beyond the Bell-Youth Development Program - Leapwood Elementary Carson, CA
    • Managed after school programs' day-to-day operations along with 6 staff and 85-100 students  
    • Processed computer data, student applications, incident reports, and prepared monthly program schedules and agendas 
    • Planned and coordinated professional development and safety training meetings  
    Academic Coordinator Jun 2003 to Feb 2008
    South Youth Services -UC Davis Cooperative Extension 4-H Gardena, CA
    • Coordinated travel to elementary sites serving 25-30 students daily 
    • Mentored youth to develop citizenship and life skills through hands-on learning activities; agriculture, career exploration, computer science, and self-awareness
    • Maintained attendance records, prepare daily reports, and processes computer data 
    Education and Certificates
    Human Resources Management Certificate Loyola Marymount University Los Angeles, CA
    Bachelor of Arts, Psychology California State University, Dominguez Hills Carson, CA
    This resume is created in 7 minutes.
    Independent learner with 5 years of administrative experience in an educational setting and a unique background in cross-cultural communication. Exceptionally adaptable and highly motivated by new challenges and learning opportunities.
    • Microsoft Office proficiency
    • Staff supervision and training
    • Complex problem solving
    • Operations management
    • Handling sensitive documents
    • IT Support/Troubleshooting
    • Strong intercultural communicator
    • Strategic planning
    Academic Coordinator 07/2011 to 09/2016 Kaplan International Chicago, IL
    • Provided administrative support to the School Director, including but not limited to scheduling, record keeping, purchasing and invoicing, maintaining and ordering inventory, and disseminating information among staff and students.
    • Oriented, mentored, and assisted a staff of between seven and ten ESL instructors, providing training and feedback.
    • Acted as liaison between international ESL students, faculty, and administrative staff.
    • Maintained school and student files and records, updating class schedules and amending information as necessary.
    • Created and distributed informational documents among faculty and students.
    English Instructor 08/2008 to 07/2011 Kaplan International Chicago, IL
    • Designed and taught a series of English language lessons, including several that focused on improving students' writing and editing skills.
    • Graded and edited student essays, quizzes, and tests, and was responsible for assessing students' powers of speech and written English.
    Curriculum Developer 06/2007 to 05/2008 Nova Group Osaka, Japan
    • Produced original copy for use in a new series of lessons intended to cultivate greater fluency among students with limited English abilities.
    • Assisted in the development of multi-media lesson materials and improvement of existing online curriculum materials.
    Bachelor of Arts: English Language and Literature 2005 The Evergreen State College Olympia, Washington