Subject Matter Expert: 

• Strategy Implementation
• Executive Training
• Creating High Performance Teams
• Interpersonal Effectiveness
• Statistical Analysis
• Published Author

Staff Development:

• Launched well-received program of professional development courses for all staff. 
• Mentored and coached employees resulting in a 12% increase in productivity.

Human Resources:

• Spearheaded new [program] program which increased retention.

• Helped more than [Number] students reach their IEP goals.    Managed classes of up to [Number] students.
• Designed [Number] weekly lesson plans focused on age and level- appropriate material. 
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Material Development

• Created [materials, curriculum] targeting [types of learners] to create an engaging educational experience.

Team Building and Leadership

• Created collaborative classroom experience through [process, initiative].

Lesson Planning:

• Introduced new learning methods to ensure total comprehension for all students.
• Developed new learning center for reading assistance.

Research:

• Performed research and analysis for world-renowned psychologist, Jane Jacobs.
• Presented research findings at APA conference.

Training: 

• Delivered training modules to inter-departmental teams to ensure smooth adoption of new program.
• Completed training on-time and under-budget.

Program Management

• Initiated and managed Student Technology Leadership Program (STLP), incorporating innovative technology with class curriculum for greater learning opportunities. 

Student Development

• Increased student math standardized test scores by 20% by introducing more effective learning techniques such as technology integration and student-run lesson plans.

Education Strategies

• Employed special educational strategies and techniques during instruction to improve the development of sensory/perceptual-motor skills, language, cognition, and memory.

Plan Development

• Planned and conducted activities for a balanced program of instruction, demonstration, and work time that provided students with opportunities to observe, question, and investigate.

Goal Setting

• Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations.

Technology Integration

• Increased student participation and test scores by introducing relevant computer programs and exercises to encourage student interest and enjoyment.

• Jones, A. Winning Customer Service, Random House, 2000.
• Jones, A. and Simmons, P. The Customer Is Sometimes Wrong, Penguin Books, 1998.