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2015 - Scotts LawnService 1 year Service Award
2011 - Corinthian Colleges 5 year Service Award
2019 - Germain Lexus of Dublin Master Certification
Educated customers on product features and technical details to highlight benefits.
Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.
Cultivated long- term relationships with customers to accurately quote pricing for basement repairs
Travelling to customers home to quote repairs needed
Travelling for ongoing training
Represent Scotts in an ethical, moral and honest manner for complete lawn care for the Midwest, North East and Mid-Atlantic Territory. Training and knowledge for complete lawn care from initial training through product roll out. Part of a team seeking to make a difference. Act as a liaison between regional offices and consumer.
Serve and prepare tropical drinks in an upbeat atmosphere
Processing the adoptions, customer service, animal evaluations upon arrival in a high volume no kill shelter
Caring for and medicating all the animals at the shelter and help to maintain a clean environment for the pets
Preparing and serving drinks in a high volume fine dining atmosphere
Assisted in examinations, surgeries and spent time working as a receptionist
Gaining and keeping customers and setting up yard displays in the middle of the night as a surprise for clients for all occasions. Over 30 different themes available.
Worked on the assembly line, engine repair, test driver for all models of tractors, crane operator, material handler and ended my career as a logistics specialist responsible for ordering parts for assembly.
*Left this job to take a lower paying job that makes me happy instead of staying at this one doing what does not make me happy.
Customer service skills
I am seeking a position with Southwest Airlines as a Flight Attendant. With my diverse background within the Customer Service Industry as noted below, I will be a great addition to the Southwest team. I am personable, safety oriented and understand the importance of customer service. With more than ten plus years in both retail and customer service. Solid team player with an upbeat, positive attitude and patient disposition.
Areas of Concentration: Wellness/Nutrition/Lifestyle Management
Areas of Concentration: Kinesiology/Exercise Physiology/Athletic Training
Areas of Concentration: Electrical Engineering Sciences/Medical Sciences
Foundations of Coaching 101 (2015)
Lifeguard/First Aid/CPR/AED (2015)
Advanced Therapeutic Massage
Master of Holistic Bodywork
Functional Neurology Anatomy
Clinical Nutrition/Functional Medicine
Exercise Science/Nutrition/Injury Management
Chiropractic Extremity Adjusting
DOT/Non-DOT Physical Exams, Alcohol & Drug Screening
Exercise & Degenerative Conditions, Early Signs of Brain Degeneration
BAT: Breath Alcohol Testing
Instrument Adjusting: Impulse Adjusting of the Spine/Extremities
Whiplash Injury Biomechanics and Traumatology
MUA: Manipulation Under Anesthesia
Qi Gong and Food Healing
Safety Management Certificate Program
Spanish - Basic knowledge
St. Vincent de Paul (Customer Service)
Atlanta Phoenix, Women's Professional Football (Chiropractor)
CSUB NCAA National Champions (Massage Therapist)
1988 Winter Olympics, Calgary, Alberta, Canada (Massage Therapist)
Watersports (waterskiing, swimming and wave runners)