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Summary
Blended experience with private and public institutions. Interviewed, trained and coached colleagues in multiple sectors. Demonstrated leadership qualities with proven results.
Skills
  • Exceptional written and verbal communicator
  • Natural leader
  • Excellent interpersonal and coaching skills
  • Motivated
  • Interviewing
  • Sales
  • Computer proficient
Accomplishments

2015 - Scotts LawnService 1 year Service Award

2011 - Corinthian Colleges 5 year Service Award

2019 - Germain Lexus of Dublin Master Certification

Experience
01/2020 to Current
Inside Sales Representative TruGreen Columbus , Ohio

Educated customers on product features and technical details to highlight benefits.
Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
Negotiated prices, terms of sale and service agreement to close final steps of transaction and achieve desired outcome.

08/2017 to 10/2019
Master Certified Lexus Product Specialist Germain Lexus of Dublin Dublin, Ohio Familiar with the entire vehicle line-up in order to present customers with top of the line products and a variety of options.Arrange test drives for customers and ride along in order to demonstrate the features and options of the car.Ability to handle multiple tasks at onceProficiency in Microsoft Office
12/2016 to 08/2017
Account Manager Ohio Basement Authority Columbus, OH

Cultivated long- term relationships with customers to accurately quote pricing for basement repairs

Travelling to customers home to quote repairs needed

Travelling for ongoing training

12/2015 to 12/2016
Data Protection Software Renewals Dell Dublin, Ohio Achieve quarterly assigned sales quotasMaintain accurate forecast and activities for assigned regionTake an account management approach for territoryWork independently managing full sales cycle to close Leverage cross-functional resources to achieve and meet customer needsPartner with other members of the Renewal team
01/2014 to 12/2015
Regional Sales Representative Scotts Miracle Gro Marysville, Ohio

Represent Scotts in an ethical, moral and honest manner for complete lawn care for the Midwest, North East and Mid-Atlantic Territory. Training and knowledge for complete lawn care from initial training through product roll out. Part of a team seeking to make a difference. Act as a liaison between regional offices and consumer.

02/2013 to 12/2014
Fitness Coach Team Beachbody Columbus, Ohio Recruit people to join Beachbody. Knowledge of workout programs and nutritional programs. Coach, mentor and train fitness colleagues.
02/2013 to 09/2013
Educational Recruiter ITT Technical Institute Columbus, Ohio Conducted face-to-face interviews, telephone interviews and e-mail correspondence to prospective students to determine their educational needs, concerns and interests. Actively general referrals. Assisted with Open Houses .
01/2012 to 07/2012
Admissions Representative Digital Media Arts College Boca Raton, Florida Knowledge with Computer Animation and Graphic Design. Conducted face-to-face interviews and personalized campus tours of campus. Enroll students who meet qualifications based on school accreditation .Maintained contact with active students through graduation.
11/2005 to 06/2011
Senior Admissions Representative Everest University Clearwater, Florida Conducted face-to-face interviews, telephone interviews and e-mail correspondence to prospective students to determine their educational needs, concerns and interests. Closely assisted and mentored students through admissions process. Actively generate personal referrals. Maintained contact with active students through graduation. Mentored new employees and assisted with training. 
Education and Training
2003
Bachelor of Science: Exercise Science Colby-Sawyer College New London, New Hampshire Minor- Business Administration.
This resume is created in 7 minutes.
Summary
 Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively.
Highlights
  • Highly responsible and reliable
  • Works well under pressure
  • Master of sales techniques
  • Mathematical aptitude
  • Upbeat, outgoing and positive
  • Personable and friendly
  • Responsible
  • Extensive hospitality background
Accomplishments
  • Efficient multi-tasker
  • Strong work ethic
  • Thorough and Diligent
  • Responsible and reliable
  • Most refer to me as a "Jill of all trades" because of my history of being an over achiever and mastering several different skills, education and jobs in a short period of time.
Experience
07/2017
Server/Bartender Big Arts Yokel Inn Tremont, Il
Serve and prepare drinks
07/2017
Front Desk Clubs At River City Peoria, IL Answer and direct calls to the right person, check in customers and collect payments and guest fees.
10/2016 to 07/2017
Server Obed & Isaacs Microbrewery Peoria, Il Promptly served all food courses and alcoholic beverages to guests.
04/2015 to 10/2016
Bartender Kuchie's On the Water Creve Coeur, Il

Serve and prepare tropical drinks in an upbeat atmosphere

03/2015 to 05/2016
Receptionist TAPS Pekin, Il

Processing the adoptions, customer service, animal evaluations upon arrival in a high volume no kill shelter

01/2015 to Current
Fitness Coach Farrells Extreme Kickboxing East Peoria, il Help others with nutrition planning and keep them motivated to stick to a workout regimem 6 days a week and live a healthy lifestyle
07/2014 to 03/2015
Kennel Tech PAWS Peoria, Il

Caring for and medicating all the animals at the shelter and help to maintain a clean environment for the pets

07/2014 to 04/2015
Bartender Rizzi's Italian Restaurant Creve Coeur, Il

Preparing and serving drinks in a high volume fine dining atmosphere

07/2013 to 03/2014
Vet Assistant and Receptionist Limestone Animal Hospital Bartonville, Il

Assisted in examinations, surgeries and spent time working as a receptionist

02/2012 to Current
Proprietor Pink Flamingo Flocking & More by Jill Creve Coeur, Il

Gaining and keeping customers and setting up yard displays in the middle of the night as a surprise for clients for all occasions. Over 30 different themes available.

www.pinkflamingoflocking.com
09/2005 to 01/2014
Logistics Specialist, Assembler, Engine Repair Caterpillar Inc East Peoria, il

Worked on the assembly line, engine repair, test driver for all models of tractors, crane operator, material handler and ended my career as a logistics specialist responsible for ordering parts for assembly.

*Left this job to take a lower paying job that makes me happy instead of staying at this one doing what does not make me happy.

Education
2010
Diploma: education Penn Foster Pittsburgh, PA, US

Vet assistant

1991
Diploma: travel and tourism Midstate College Pittsburgh, PA, US
Skills

Customer service skills

Detail oriented

Multi tasker

Energetic

Problem solving
Reliable
This resume is created in 7 minutes.
Professional Summary
To work as a Personal Trainer.
Experience
December 2013
to
Current
YMCA of Greater New York New York, NY Fitness Coach
  • Assist clients with short and long term goal setting.
  • Provide weekly follow up via phone and email to 12-15 clients weekly.
  • Provide pre marathon coaching to runners.
May 2005
to
July 2005
Centro Para Los Adolescentes de San Miguel De Allende, México Health Educator
  • Teach a community based fundamentals of Shotokan karate course.
  • Design and teach a community based four week life skills and character development course.
  • Assisted the Program Director in integrating new technology to deliver onsite presentations.
February 2013
to
Current
Mary Pender Greene Consulting Services Per Diem Recreation Specialist
  • Coordinate an annual staff sports competitions.
  • Conduct interactive life skills and stress management workshop using integrating martial arts instruction.
October 2011
to
October 2013
New York Foundling New York, NY Bi Lingual Trauma Specialist
  • Revise clinic protocols to ensure that the program is compliant with federal regulations.
  • Provided weekly Trauma Therapy to 12-15 sexual assault victims ages 14-20.
  • Performed quarterly assessments on the utilization rates and made appropriate recommendations.
  • Developed strategic partnerships with the Manhattan District Attorney's Office, the Department of Probation, Mount Sinai and Turnaround for Children to increase program utilization rates.
  • Utilized empirically validated instruments at the end of each quarter to evaluate program effectiveness.
  • Maintained an 80% success rate in symptom reduction.
December 2014
to
Current
St John's University New York, NY Organizational Psychology Instructor
  • Design a curriculum for upper class psychology students on best practices in designing a workforce development program.
  • Provide career coaching to students throughout the semester.
  • Mentor select students through their internships process in select res.
December 2008
to
December 2009
Nyack College Alliance Graduate School of Counseling New York, NY. Graduate Student Services Associate
  • Designed the Graduate Student Mentoring Initiative where 50 students were paired with professional mentors.
  • Coordinated the bi-annual internship fair where over 100 students were placed in internships in public service agencies.
  • Tracked student performance at select sites and assisted the Director in compiling quarterly statistical reports.
July 2003
to
May 2004
Binghamton University Binghamton Discovery Assistant
  • Served as a peer advisor for pre-med students.
  • Serve as a student representative for the committee on Diversity Inclusion in STEM fields.
  • Provide in house academic coaching to 80 residents.
  • Increased the Discovery Center Utilization rates by fifty percent.
  • Designed quarterly programs for residents to increase faculty student interaction.
Work History
NYC Department of Health
Education
2009
Nyack College MA: Mental Health Counseling Mental Health Counseling
2002
Binghamton University, State University of New York BA: Health Science Health Science Licensed Mental Health Counselor (LMHC), New York (2011)
Certified Personal Trainer (NASM-CPT), New York, NY (2013) Certified Diabetes Educator, National Diabetes Prevention Program
Languages
Fluent in Spanish, Studying Portuguese
Skills
academic, arts, Attorney, bi, coaching, Counselor, CPT, clients, designing, Diabetes, Educator, email, goal setting, instruction, Director, Mental Health, Mentor, Mentoring, Office, Portuguese, presentations, protocols, psychology, Fluent in Spanish, strategic, stress management, phone, Therapy, Trainer, Trauma
This resume is created in 7 minutes.
Summary

I am seeking a position with Southwest Airlines as a Flight Attendant.  With my diverse background within the Customer Service Industry as noted below, I will be a great addition to the Southwest team.  I am personable, safety oriented and understand the importance of customer service.  With more than ten plus years in both retail and customer service.  Solid team player with an upbeat, positive attitude and patient disposition.

Highlights
  • Lifeguarding/First Aid/CPR/AED 
  • Foundations of Coaching 101 
  • Safety Management 
  • Breath Alcohol Testing (BAT)
  • NASM-CPT 
  • Former NCAA Swimmer
  • Spanish Speaking (basic working knowledge)
Direct Customer Service Experience
Fitness Wellness Coordinator/Physical Physiology and Fitness Coach, 11/2012 to Current Functional Health Fusion Metro Atlanta Area, GA
  • Obtain, record and maintain patients'/or clients' medical histories.
  • Educate patients about nutrition, exercise, and stress management.
  • Evaluate, assess and create a plan to improve their musculoskeletal system via postural/or ergonomically and whole body function.
  • Consult with and refer patients to appropriate health practitioners when necessary.
Personal Trainer (Individual/Group), 03/2014 to 06/2015 LA Fitness Johns Creek, GA
  • Identified risk factors and designed specialized conditioning, strength and balance programs for clients.
  • Created a fitness program that meets the needs and physical abilities of the client.
  • Assessed cardiovascular and metabolic effects of exercise for cardiac and musculoskeletal conditioning.
  • Ensured that all participants are properly trained on the use of the facility's exercise equipment for a safer workout.
Chiropractor, 08/2001 to 11/2010 Independent Contractor (IC) Metro Atlanta, GA
  • Examine, evaluate and determine patient's eligibility for Chiropractic care.
  • Educated clients and family members on proper techniques for transitioning hospital-based fitness program to a safe and effective gym exercise program.
  • Mobile Chiropractor
  • Coverage Chiropractor
Relevant Professional Experience
Comptroller/Personal Assistant, 11/2012 to 03/2014 PumpcoSeptic Duluth, GA
  • In charge of overseeing the daily accounting operations of the business.
  • Responsible for audit preparation, policy development and contract compliance.
  • Managed schedule availability, training, hours worked and payroll preparation.
  • Duties also include risk management and OSHA compliance for small businesses.
Expediter, 08/2003 to 11/2010 Home Depot, Inc. Suwanee, GA
  • Identified, analyzed and provided guidance to in-store escalated problems in order to resolve complex customer issues in a timely manner.
  • Served as point of contact for transactions requiring advance expertise or discernment to ensure customer satisfaction.
Teaching/Coaching Experience
Asst. Swim Coach/Fitness Trainer (Volunteer 12.5 to 15.0/week), 10/2014 to Current Life University Marietta, GA
Asst. Swim and Fitness Coach (Seasonal Volunteer), 10/2014 to Current Marietta Marlins Marietta, GA
District Trainer Home Depot, Inc. Suwanee, GA
Academic Qualifications
Doctor of Chiropractic: Chiropractic Life University Marietta, GA, United States

Areas of Concentration: Wellness/Nutrition/Lifestyle Management

Bachelor of Science: Physical Education/Teaching California State University, Bakersfield Bakersfield, CA, United States

Areas of Concentration: Kinesiology/Exercise Physiology/Athletic Training

Minor: Psychology

Associate of Arts: General Education Chabot College Hayward, CA, United States

Areas of Concentration: Electrical Engineering Sciences/Medical Sciences

Professional Courses and Training
USA Swimming Atlanta, GA, United States

Foundations of Coaching 101 (2015)

American Red Cross Atlanta, GA, United States

Lifeguard/First Aid/CPR/AED (2015)

American College of Addiction and Compulsive Disorders Orlando, FL, United States

Addictionology (2010-2012)

1000 Hour Certification: Holistic Bodywork Therapist & Educator National Holistic Institute Oakland, CA, United States

Advanced Therapeutic Massage

Master of Holistic Bodywork

Therapeutic Massage

Swedish/Shiatsu

Continuing Education
Functional Neurology Seminars San Diego, CA, United States

Functional Neurology Anatomy

Functional Medicine University Greer, SC, United States

Clinical Nutrition/Functional Medicine

Life University Marietta, GA, United States

Exercise Science/Nutrition/Injury Management

    Life University Marietta, GA, United States

    Chiropractic Extremity Adjusting

    TeamCME Denver, CO, United States

    DOT/Non-DOT Physical Exams, Alcohol & Drug Screening

    Accomplished Certifications

    NASM CPT

    Detox 360

    Sleep Science Coach

    Rock Taping

    Exercise & Degenerative Conditions, Early Signs of Brain Degeneration

    BAT: Breath Alcohol Testing

    Instrument Adjusting: Impulse Adjusting of the Spine/Extremities

    Whiplash Injury Biomechanics and Traumatology

    MUA: Manipulation Under Anesthesia

    Auriculotherapy

    Qi Gong and Food Healing

    Safety Management Certificate Program

    Affiliations
    • Member of the American Medical Student Association
    • Member of the USA Swimming for Coaches
    • Member of the International Chiropractic Association
    • Member of the American Pool players Association (APA)
    • NCAA Swimmer for California State University, Bakersfield (retired)
    Languages

    Spanish - Basic knowledge

    Community/or Volunteer Services

    St. Vincent de Paul (Customer Service)

    Atlanta Phoenix, Women's Professional Football (Chiropractor)

    CSUB NCAA National Champions (Massage Therapist)

    • Men's/Women's Swimming
    • Women's Volleyball
    • Men's Soccer

    1988 Winter Olympics, Calgary, Alberta, Canada (Massage Therapist)

    Interests/Hobbies

    Watersports (waterskiing, swimming and wave runners)

    Pool